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4.5 out of 5

"The check in guy kinda abrupt but the maid and the. guys in the resto is great and esp the bartender mr Pedro. " More

By a verified traveler on Sun 26 Sep 2021

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Hotel Description

4-star beachfront property near Playa Tortugas

On the beach

A stay at this Zona Hotelera property places you within half a mile (1 km) of Langosta Beach and 2 miles (3 km) of Playa Tortugas. Tortuga Beach and Puerto Cancun Marina Town Center are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features 4 restaurants, 2 outdoor pools, and 2 outdoor tennis courts. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a playground, and families will appreciate the onsite laundry facilities.

Soaking tubs, free WiFi

The 201 guestrooms have 2 bedrooms and offer free WiFi. Deep soaking bathtubs are included, along with well-equipped kitchens with refrigerators and stovetops.

Villa, 2 Bedrooms, Kitchen, Resort View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$293* Per night/room Dec 1 - Dec 2

Family Master Villa, 2 Bedrooms, 2 Bathrooms, Resort View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Master Villa, 2 Bedrooms, 2 Bathrooms, Resort View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 2 Bedrooms, Kitchen, Beachside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Villa, 2 Bedrooms, Kitchen, Garden View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Villa, 2 Bedrooms, Kitchen, Beach View

Bed Count 1 King Bed Maximum Occupancy 5 Max

The Royal Cancun All Villas Resort - All Inclusive ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Royal Cancun All Villas Resort - All Inclusive

Everyone (6) Family (7)
4 out of 5
The check in guy kinda abrupt but the maid and the. guys in the resto is great and esp the bartender mr Pedro.

Posted by on Sep 26, 2021

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5 out of 5

Posted by on Aug 13, 2021

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5 out of 5
This was our first time in Cancun Mexico. It was great to make pick this place. We wanted a kid friendly place and I have to say this was so perfect. We loved it from the minute we checked in to the time we checked out. We were greeted with a smile and them out front ready to help us unload our luggage. We were greeted by Leslie who was there to help us with anything we need. She took us to our room and made sure they handed us a welcome bag with some stuff to help us. She also helped us make reservations to have adventures with our kids. We went to the restaurant on the beach and had wonderful service from everyone and the bartender PEDRO was absoulutely amazing from the jump he was on every drink we wanted and was making more before we ran out. He was so friendly to the kids and made them laugh. We loved the food it was great to try the different restaurants. With this hotel they have sister hotels that are included and you can go check them out. We had all inclusive so we were loving to try everything they offered. The did a great job with cleaning the room and making sure it was stocked with things we needed. We didnt drink all the drinks so they only placed what we would drink. When we left for the excursions they made sure we took bottled water from the hotel so that way we had stuff. They had lots of crafts and activities to do during the day make sure you ask for the schedule the kids loved going downstairs and playing when we went to the pool.

Posted by on Apr 25, 2021

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4 out of 5
This hotel is very clean it is very relaxing there’s lots of amenities to use however the only downside is there is absolutely no Jacuzzi or hot tub on the premises. The food is good could be a little bit better but not bad.

Posted by on Mar 24, 2021

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5 out of 5

Posted by on Feb 15, 2020

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5 out of 5

Posted by on Feb 4, 2020

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3 out of 5
There were a lot of things that were great. However they only have two restaurants and tell you to go to other hotels to take advantage of other restaurants. In order to do this you Have to take a taxi, ride the city bus or take the complimentary hotel shuttle. However, the shuttle was broke our ENTIRE stay and we had four kids with us. They made us switch rooms in the middle of our stay. They advertised kids activities and every time my kids went down to do the advertised kayaking, snorkeling, paddle boarding, etc they didn’t hold the activity. They held the actual advertised activity one out of six days. There was an activities man named Sam who was awesome. He went out of his way to take the kids to do all the things that had been cancelled. On the positive side our room was big, the food they did have was great, hotel felt very safe and was family oriented.

Posted by on Jan 29, 2020

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5 out of 5
Staff is all friendly and awesome!! No one said a word about buying into timeshare once which I thought was awesome because every other place we stayed at that is all you hear about for 2 days! Great place for a family vacation! Will definitely go back!!

Posted by on May 27, 2019

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5 out of 5
The personal concierge was a perfect addition. Leslie was above and beyond perfection. This hands down was the best resort I've stayed in.

Posted by on May 24, 2019

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5 out of 5
The staff was very friendly, the attention excellent

Posted by on May 7, 2019

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About the The Royal Cancun All Villas Resort - All Inclusive

Location Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Premium food items
  • Gratuities
  • Taxes

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled liquor
  • Taxes not included
  • Gratuities not included
  • Premium food items not included

Property Features

The Royal Cancun All Villas Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to The Royal Cancun All Villas Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club, and outdoor tennis courts. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a fitness center, a garden, and a terrace. Free self parking is available. This 4-star Cancun property is smoke free.

  • 201 guestrooms or units
  • 4 levels
  • 15 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Built in 1976
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

The Royal Cancun All Villas Resort - All Inclusive offers 201 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Accommodations at this 4-star property have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • In-room kitchen
  • Private balcony
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

La Palapa Restaurant - This beachfront family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.

The Italian Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Trattoria Sport Bar - This sports bar overlooks the garden and specializes in American cuisine. Open daily.

Snack Bar Pollside - This poolside restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Beach yoga on site
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 25

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, and American Express; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. On-site PCR COVID-19 testing is available for a USD 100 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Onsite COVID-19 testing (PCR) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Reservations are required for onsite COVID-19 testing
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.0 per stay
  • A tax is imposed by the city: USD 1.34 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal All Suites Resort All Inclusive
  • Royal All Suites All Inclusive
  • The Royal Cancun Inclusive
  • The Royal Cancun All Suites Resort All Inclusive
  • The Royal Cancun All Villas Resort - All Inclusive Cancun

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.