Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront hotel near Hotel Zone Beaches

Choose dates to view prices

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Creator video - submitted by Xplore With Erionne
Lobby sitting area
Sundeck
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪5 min walk‬
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

Suite Junior

  • 430 sq ft
  • Sleeps 3

Suite Junior with Partial Sea View

  • 430 sq ft
  • Sleeps 3

Suite Junior with Sea View

  • 430 sq ft
  • Sleeps 3

Suite Premium with Sea View

  • 430 sq ft
  • Sleeps 2

Suite Premium with Sea View

  • 645 sq ft
  • Sleeps 2

Suite Premium with Ocean View

  • 430 sq ft
  • Sleeps 3

Junior Suite (U)

9.2 out of 10
Wonderful
(173 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(106 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(203 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (U)

8.8 out of 10
Excellent
(15 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Ocean View Elite Club (U)

8.4 out of 10
Very good
(5 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean Front Elite Club (M)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Suite Ocean View Elite Club (M)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Vista Mar (M)

9.6 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View Elite Club (M)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Ocean View Elite Club (U)

9.2 out of 10
Wonderful
(51 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Sea View (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | C)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Front Elite Club -L)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club - L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club - L)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | E)

  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | E)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Junior

  • 430 sq ft
  • Sleeps 3

Suite Junior with Partial Sea View

  • 430 sq ft
  • Sleeps 3

Suite Junior with Sea View

  • 430 sq ft
  • Sleeps 3

Suite Premium with Ocean View

  • 430 sq ft
  • Sleeps 3

Suite Premium with Sea View

  • 430 sq ft
  • Sleeps 2

Suite Premium with Sea View

  • 645 sq ft
  • Sleeps 2

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About the neighborhood

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera hotel, you'll find La Isla Shopping Mall and Hotel Zone Beaches. Kukulcan Plaza Shopping Mall and Marlin Beach are also within half a mile (1 km).

What's nearby

  • Hotel Zone Beaches - 5 min walk - 0.3 miles
  • Marlin Beach - 5 min walk - 0.3 miles
  • Kukulcan Plaza Shopping Mall - 5 min walk - 0.3 miles
  • Cancun Interactive Aquarium - 5 min walk - 0.3 miles
  • La Isla Shopping Mall - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Cambalache - ‬6 min walk
  • ‪Capuchino Bar - ‬4 min drive
  • ‪Don Julio Restaurant - ‬2 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5-star beachfront hotel near Hotel Zone Beaches
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers its guests 4 outdoor swimming pools and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, barbecue grills, and a garden are also featured at the luxury Hotel Riu Palace Kukulkan - Adults Only - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun hotel.

  • 1 building
  • 428 guestrooms or units
  • 12 levels
  • 6 dining venues
  • 4 bars or lounges
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers 428 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Frequently asked questions

How close is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive to the airport?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is 13.1 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive on Feb 24, 2026 start from $522.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive.

How close is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offer free breakfast?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, there is no casino at this hotel, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are nearby.

What time is check-in at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

This hotel offers free self parking.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive features 4 outdoor pools.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a restaurant?

Yes, there are 6 restaurants on site.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Renova, where you can enjoy body wraps, aromatherapy, and massages.

How close is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive to downtown Cancun?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is 0.6 mi away from Avenida Kukulkan.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3325 out of 4704 reviews
Rating 8 - Good. 783 out of 4704 reviews
Rating 6 - Okay. 334 out of 4704 reviews
Rating 4 - Poor. 117 out of 4704 reviews
Rating 2 - Terrible. 145 out of 4704 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice beach, great food.
Stayed 8 nights in Jan 2026

10/10 Excellent

Matthew R

Stayed 6 nights in Jan 2026

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
Clean everything
Stayed 6 nights in Jan 2026

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Yes! The room was clean, nice and stocked well. The food, drinks, staff, amenities and ambience were all great!!!! The shopping mall Flea Market and resort script accessible and in walking distance of the resort. I definitely recommend booking here.
Stayed 5 nights in Nov 2025

6/10 Okay

Jessica, Maple Ridge

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, food was hit or miss, drinks were watered down. Overall, good experience.
Stayed 5 nights in Nov 2025

10/10 Excellent

Shanita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff here is fantastic! Really made my bf feel special on his birthday with cake and champagne. The resort is very clean and you see people in the cleaning 24/7. Direct beach access, multiple pools and access to the parties at another RIU. The restaurant are hit or miss and they could have more activities, but if you want a RIU on the more chill side this is the one for you.
Stayed 5 nights in Nov 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to Cancun many times at many different resorts in this by far was the best stay we've had despite a couple of issues. Our first night our air conditioning was broken in a beautiful room but Pamela came to the rescue and made everything right and was more than accommodating. The issue was resolved we got to move rooms and ended up with a better view than we had to begin with. This was by far the cleanest resort, with the best food and the best drinks... not all just drinks sitting out in the sun and drink machines, but real bartenders actually shaking, hand-poured Margaritas and drinks, which is hard to find at many resorts. Also one of the best beaches I've ever been to and with the mall just across the street where you can go get a Starbucks coffee and many other upscale restaurants within walking distance. We never felt unsafe and took a bus down the road to the marina to get on the ferry to go to the island and never felt unsafe at all. We're already thinking about going back and for the first time ever we would definitely go back to the same resort property. For the price compared to the amenities it is definitely worth it. To be honest this resort is probably underpriced. Thank you to Pamela and the entire staff for a wonderful vacation!
Stayed 6 nights in Oct 2025

10/10 Excellent

Kimberly

Stayed 7 nights in Nov 2025

6/10 Okay

Yamandu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La comida estuvo bien, nada mas que bien, el buffet solo tenia pequeñas varaciones casa dia. En 5 noches que estuve ninuna sola vez existieron los favoritos de todo visitante y turistas "TACOAS AL PASTOR". El mejor restaurante que rwcomiendo es el steakhouse con sus opciones de Langosta, El Mexicano malp, pedi los tacos de camarones , vinieron insulsos connuna salsita de chipottle unicamente , ni siquiera lamopcion de agregarle nada mas como.cilantro unotra salsa. Las entradas muy excasa variedad. El restaurante gourmet Kristal , regular. La noche del Martes era noche de seafood en el buffet, no habia pulpo ni langosta en el menu!!! Enmlos bares habias decenas de personas y 1 solo mesero que levantaba los pedidos, demoraba 20 minutos en levantar el.pedido de tragos y demoraba otros 20 minutos en llevartelos!! En la sala de espectaculos la Latina por la demora tenias que levanatrte e irnuno mismo a buscar losbtragis perdiendote parte del show. La habitacien era amplia y tenia la vista por la que habia pagado pero del baño emanaba unnolor a caño nada agradable, no era constante, claramente tienenalgun problema de desague o de acumulacion de residuos en el sistema sanitario y desagüe de las aguas servidas. No entiendo como este Hitel de 5 estrellas tiene estas fallas tan notorias y mantiene un review tan alto. Ennlasmpisconas se repetia el mismo problema que en los bares una eternidad en levantar pedidos ynotra eternidad en llevarlos. La playa es hermosa.
Stayed 5 nights in Nov 2025

10/10 Excellent

Catalina Elenora

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time there and i loved it just as much as the first time. Literally planning on having my wedding at one of their resorts
Stayed 5 nights in Oct 2025

8/10 Good

Faron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Diane Michelle

Stayed 4 nights in Nov 2025

10/10 Excellent

Joanser Alberto Quezada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort in Cancún. The staff is amazing. shoutout to Rodolfo from the Mamacita bar he was great.
Stayed 7 nights in Nov 2025

10/10 Excellent

Rigoberto

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great 👍
Stayed 4 nights in Oct 2025

10/10 Excellent

Andrew James Smith

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alice

Stayed 7 nights in Nov 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean and pretty new. The food in all of the restaurants exceeded my expectations. The staff is very professional and friendly. We stayed here for the second time after having stayed at previous properties before. It was a great experience again and I recommend it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dana Joe, Campbell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Elite and had access to a special dinner and breakfast space downstairs. The in room options were upgraded for elite and included wonderful eggs Papaya pancakes etc. The elite pool was a nice place to hang out. Dinners were to much food for us. Beautiful Hotel but I do not think I will ever do an all inclusive again.
Elite Pool
Breakfast Buffet
Best Restaurant Lobster Tatar
Snapper
Stayed 4 nights in Nov 2025

10/10 Excellent

Guillermo

Stayed 6 nights in Nov 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was always fresh and all of the staff was amazing and very helpful. We really enjoyed our stay!
Stayed 5 nights in Nov 2025

10/10 Excellent

Janet Davis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Celebrated husbands birthday there and the staff made him feel so special. Food was great and staff took care of every need. We will for sure go back.
Stayed 7 nights in Sep 2025

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort. The food was very good with lots of options.
Stayed 5 nights in Nov 2025

10/10 Excellent

Felix E

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel great service great food everything 10 points
Stayed 5 nights in Nov 2025

10/10 Excellent

Jaskaran

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good experience
Stayed 4 nights in Nov 2025