Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront hotel near Hotel Zone Beaches

Choose dates to view prices

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Restaurant
Lobby sitting area
Sundeck
4 bars/lounges, swim-up bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Marlin Beach
    ‪5 min walk‬
  • Cancun Interactive Aquarium
    ‪5 min walk‬
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

Junior Suite Ocean View Elite Club (M)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | E)

  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | C)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

9.2 out of 10
Wonderful
(89 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | C)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Vista Mar (M)

9.4 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Front Elite Club -L)

  • 420 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club - L)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club - L)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (U)

8.8 out of 10
Excellent
(14 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Sea View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View Elite Club (U)

9.2 out of 10
Wonderful
(44 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(164 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

9.2 out of 10
Wonderful
(148 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.4 out of 10
Exceptional
(16 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Ocean View Elite Club (M)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Sea View (C)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (M)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Ocean View Elite Club (U)

10.0 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | E)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds

Junior Suite (C)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Premium with Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 2 Double Beds OR 1 King Bed and 1 Twin Bed

Suite Junior

  • Sleeps 3
  • 2 Double Beds OR 1 Twin Sofa Bed and 1 Queen Bed

Suite Premium with Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 2 Double Beds OR 1 Twin Bed and 1 King Bed

Suite Junior with Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 2 Double Beds

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 2 Double Beds

Suite Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Suite Junior with Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 2 Double Beds

Suite Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Suite Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Suite Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 2 Double Beds

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About the neighborhood

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera hotel, you'll find La Isla Shopping Mall and Hotel Zone Beaches. Iberostar Cancun Golf Course and Gaviota Azul Beach are also within 3 miles (5 km).

What's nearby

  • Marlin Beach - 5 min walk - 0.3 miles
  • Kukulcan Plaza Shopping Mall - 5 min walk - 0.3 miles
  • Cancun Interactive Aquarium - 5 min walk - 0.3 miles
  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Cancun Convention Center - 8 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Duna Pool Bar - ‬7 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Cambalache - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪mb Restaurant - ‬3 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5-star beachfront hotel near Hotel Zone Beaches
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers its guests 4 outdoor swimming pools and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, barbecue grills, and a garden are also featured at the luxury Hotel Riu Palace Kukulkan - Adults Only - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun hotel.

  • 1 building
  • 428 guestrooms or units
  • 12 levels
  • 6 dining venues
  • 4 bars or lounges
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers 428 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Frequently asked questions

How close is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive to the airport?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is 13.1 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive on Aug 19, 2025 start from $291.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive.

How close is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offer free breakfast?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are nearby.

What time is check-in at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

This hotel offers free self parking.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive features 4 outdoor pools.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a restaurant?

Yes, there are 6 restaurants on site.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Renova, where you can enjoy massages, aromatherapy, and body wraps.

How close is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive to downtown Cancun?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is 0.6 mi away from Avenida Kukulkan.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2738 out of 3944 reviews
Rating 8 - Good. 680 out of 3944 reviews
Rating 6 - Okay. 293 out of 3944 reviews
Rating 4 - Poor. 96 out of 3944 reviews
Rating 2 - Terrible. 137 out of 3944 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Markell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was bomb.com i mean the food was 10/10 besides the Mexican restaurant it was 5/10 but other then that staff was nice room was a dream and just all around good place to vacation at will be back for sure!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

priscilla denise

Stayed 5 nights in Jun 2025

10/10 Excellent

TERRY, HENDERSON

Stayed 10 nights in Mar 2025

8/10 Good

Daniel Roy

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time at the resort. Not sure if the Elite upgrade is worth it. The lounge bar was my favorite place to hang out. Leo and Omar have some of the best interactions and recipes for drinks.
Stayed 3 nights in Jun 2025

8/10 Good

Farid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
let’s start with the great transportation great hotel wonderful stuff. Excellent beach view. Very nice parties and very clean property. They take care of every details for sure. I will be back.
Stayed 4 nights in Apr 2025

6/10 Okay

Duston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and fun and relaxing!

I had a wonderful stay at the Riu in Cancun and would definitely return. The entire resort was impressively clean, which made the experience even more enjoyable. It managed to be both fun and relaxing at the same time—a perfect balance for a vacation. There are four pools to choose from, each offering something different: the lively fun pool, a quiet pool for relaxation, the elite pool, and another that offered a mix. I personally avoided the fun pool as it often felt overcrowded and the water wasn’t the most inviting. That said, the variety was appreciated. While lunch options were a bit limited in terms of restaurants, the grill provided a decent alternative. I didn’t try the à la carte restaurants for dinner, but the buffet was excellent across the board—for breakfast, lunch, and dinner. The lobby bar was a lovely spot to unwind, and the service throughout the resort was fantastic. I didn’t catch any of the nightly shows, but I heard positive things from other guests. I used the gym, which was just okay. It could benefit from an upgrade—it felt small, lacked modern equipment, and didn’t offer great views. On the other hand, the massage I got at the spa was absolutely fantastic. One of the highlights for me was the room. The views were stunning, and elite club members have access to a private area with comfortable day beds—a great perk. Overall, I really enjoyed my stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Amber

Stayed 5 nights in Apr 2025

10/10 Excellent

al

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant food wasn't that great but the room and the pools were amazing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kiara Jean

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loveddd this resort so much everything was 10/10 food service views location. My only complaint was our bed was not comfortable and were more springy then soft and comfy. Even with that I’d stay again for sure. Front desk attempted to move me but I would have had to pay more. So room service added more pillows to try to soften the bedding
Stayed 4 nights in Apr 2025

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a small resort, which we liked. plenty of food options. the only bad part is the grill at the pool for lunch. rooms are nice and the beach is gorgeous.
Stayed 5 nights in Mar 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best all inclusive ive ever stayed in!! A+++++

There arent enough amazing adjectives to describe how much i loved this resort. It was fun, on a beautiful stretch of beach and the service was impeccable from the moment we pulled up to the front doors. The rooms are comfortable as are the beds (kind of wish they were queen size instead of double). The views are breathtaking from the beach or the numerous pool areas to lounge in sun or shade with multiple infinity pools. Miguel at the pool and loungers had the kindest attitude while doing arduous work of moving loungers and heavy umbrellas all day. Down to the pepes daily bbq guy who fixed my dads plate just right. Down to every waiter and bar tender. Even the hand sanitizer man was the best. Its a few minutes drive to the coco bongo crazy nightlife area but they have so much entertainment there youll never want to leave. I would say what i hope for next time i go is their own late night DJ adult only party as an alternative to the white or jungle party for those over 30. The night entertainment was also excellent, hence why i think you keep the adult vibes going on the property lol rather than party bussing 30-80 yr olds to a vegas 21 yr old pool party at riu caribe being the only entertainment option on Wednesdays. Just have a dj dance party in white for those wanting to skip the foam party. Property was beautiful & clean and fun! But it was the workers who made it an EXCEPTIONAL stay. Oh and the food was also all incredible. Cant wait to go back!
Stayed 3 nights in Apr 2025

10/10 Excellent

Osvaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and the property was very nice and clean.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well cared for property. Staff very kind and courteous.
Stayed 4 nights in Apr 2025

10/10 Excellent

Patricia Parente

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at this hotel! Everything was top-notch, starting with the outstanding cleanliness—every area, from the rooms to the common spaces, was spotless and well-maintained. The food was absolutely delicious, and the on-site restaurants offered a great variety with excellent service. The location couldn’t be better—just a short walk to the La Isla mall, close to the aquarium and everything you need. Highly recommended for anyone looking for comfort, convenience, and great hospitality!
Stayed 3 nights in Apr 2025

6/10 Okay

Stephen

Stayed 6 nights in Apr 2025

10/10 Excellent

Emil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything here is just perfect. Beach is awsome, you can find space on the beach or around the 3 pools at any time during the day.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly can't say enough good things about this place. My wife and I just came back from a 5-night stay. I chose it because it was only 3 years old and had received many great reviews. We had a full ocean view room. The food was good and so many varied options for the buffet area. As usual during our travels, it truly is the staff and people that make the stay awesome & memorable. This place will truly be a "Go To" when in Cancun or at least when we need a short stay away from Life.
Stayed 5 nights in Apr 2025

6/10 Okay

Saba

Liked: Cleanliness, staff & service, property conditions & facilities
Food was not that good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Roberto Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for vacation
Stayed 4 nights in Apr 2025

10/10 Excellent

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good good good location
Stayed 4 nights in Apr 2025

10/10 Excellent

Lesley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property clean and well-kept and the beach views were stunning. The staff was incredible, in particular Antonio and Montserrat always greeted us with a smile in the dining room and went out of their way to make our stay special. I would definitely go again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Tyron Tyrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent from the food to the staff very accommodating. I would definitely recommend and definitely would stay again. The entertainment was amazing too, I’ve seen reviews that said they don’t have enough entertainment but they give you just enough because there is party events at another Riu property. They shuttle u there and back to the property. Most people go to the parties. But this property is 10/10.
Stayed 5 nights in Apr 2025

8/10 Good

Dylan, Munhall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great accept for the room. Staff were kind and helpful. Food was delicious. View and pool were amazing. However, the bathroom did not have great ventilation so it made the room humid and the air stuffy. Each morning, my wife woke up coughing because of it. However, the staff changed our room, and the ventilation was better in the second room. Aside from that hiccup, it was a great stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Very clean! Attentiveness was very good! Liked the variety of available restaurants on site. Some of the food at the restaurants were overcooked. Not a lot of activities to do o property. Did not like how the transfer to and from airport/hotel were arranged
Stayed 3 nights in Apr 2025