See all properties

Grand Park Royal Cancun - All Inclusive

4.0 star property
Beachfront property near Forum Beach

Choose dates to view prices

Photo gallery for Grand Park Royal Cancun - All Inclusive

Relax in comfort under a shaded canopy with a view of the beach and ocean.
Property video
Relax in comfort with a large bed, flat-screen TV, and balcony offering a sea view.
Relax by the serene pool, surrounded by thatched umbrellas and sun loungers.
Relax on the rooftop terrace with a four-poster bed, wicker sofas, and a glass table overlooking a body of water and the city skyline.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪3 min drive‬
  • Gaviota Azul Beach
    ‪4 min drive‬
  • La Isla Shopping Mall
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Villa Premier Plunge Pool Ocean Front

Villa Premier Plunge Pool Ocean Front | View from room

Villa Premier Plunge Pool Ocean Front

  • 527 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Master Suite

Master Suite | 1 bedroom, free minibar, in-room safe, desk

Master Suite

  • 786 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

View all photos for Royal Master Suite Hot Tub

Royal Master Suite Hot Tub | Living area | 40-inch LED TV with satellite channels, TV, iPod dock

Royal Master Suite Hot Tub

  • 1023 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Ocean Front

Master Suite Ocean Front | Living area | 40-inch LED TV with satellite channels, TV, iPod dock

Master Suite Ocean Front

7.4 out of 10
Good
(3 reviews)
  • 786 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Royal Suite Hot Tub

Grand Royal Suite Hot Tub | 1 bedroom, free minibar, in-room safe, desk

Grand Royal Suite Hot Tub

  • 1109 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa Deluxe Ocean Front

Villa Deluxe Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Villa Deluxe Ocean Front

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | 1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View Double

7.0 out of 10
Good
(2 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Superior Ocean Front King

Premier Superior Ocean Front King | 1 bedroom, free minibar, in-room safe, desk

Premier Superior Ocean Front King

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Superior Ocean Front Double

Premier Superior Ocean Front Double | 1 bedroom, free minibar, in-room safe, desk

Premier Superior Ocean Front Double

  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Suite King Hot Tub

Royal Suite King Hot Tub | 1 bedroom, free minibar, in-room safe, desk

Royal Suite King Hot Tub

9.0 out of 10
Wonderful
(35 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | 1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View King

8.4 out of 10
Very good
(171 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Deluxe

1 bedroom, free minibar, in-room safe, desk

Villa Deluxe

  • 517 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Ocean Front Doble

Premier Ocean Front Doble | 1 bedroom, free minibar, in-room safe, desk

Premier Ocean Front Doble

8.4 out of 10
Very good
(78 reviews)
  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Suite Doble Hot Tub

Royal Suite Doble Hot Tub | 1 bedroom, free minibar, in-room safe, desk

Royal Suite Doble Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa Premier PlungePool King OceanFront

Villa Premier PlungePool King OceanFront | 1 bedroom, free minibar, in-room safe, desk

Villa Premier PlungePool King OceanFront

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Junior Suite Plunge Pool

1 bedroom, free minibar, in-room safe, desk

Villa Junior Suite Plunge Pool

  • 527 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa Master Suite Plunge Pool

1 bedroom, free minibar, in-room safe, desk

Villa Master Suite Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 926 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Swim up King

Deluxe Swim up King | 1 bedroom, free minibar, in-room safe, desk

Deluxe Swim up King

8.6 out of 10
Excellent
(32 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Villa Master Suite Ocean Front

Grand Villa Master Suite Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Grand Villa Master Suite Ocean Front

  • 926 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Standard

1 bedroom, free minibar, in-room safe, desk

Room Standard

  • Sleeps 4

View all photos for Villa Junior

1 bedroom, free minibar, in-room safe, desk

Villa Junior

  • Sleeps 4

View all photos for Room Deluxe with Sea View

1 bedroom, free minibar, in-room safe, desk

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4

View all photos for Quadruple Room Deluxe with Sea View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Deluxe with Sea View

  • Sea view
  • Sleeps 2

View all photos for Twin Room Premium with Ocean View

1 bedroom, free minibar, in-room safe, desk

Twin Room Premium with Ocean View

  • Ocean view
  • Sleeps 4

View all photos for Room Standard with Sea View

1 bedroom, free minibar, in-room safe, desk

Room Standard with Sea View

  • Sea view
  • Sleeps 2

View all photos for Double Room Superior with Ocean View

1 bedroom, free minibar, in-room safe, desk

Double Room Superior with Ocean View

  • Ocean view
  • Sleeps 4

View all photos for Villa Deluxe

1 bedroom, free minibar, in-room safe, desk

Villa Deluxe

  • Sleeps 4

View all photos for Room Premium with Sea View

1 bedroom, free minibar, in-room safe, desk

Room Premium with Sea View

  • Sea view
  • Sleeps 2

View all photos for Quadruple Room Master with Sea View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Master with Sea View

  • Sea view
  • Sleeps 2

View all photos for Room Master with Sea View

1 bedroom, free minibar, in-room safe, desk

Room Master with Sea View

  • Sea view
  • Sleeps 4

View all photos for Villa Master

1 bedroom, free minibar, in-room safe, desk

Villa Master

  • Sleeps 2

View all photos for Twin Room Deluxe with Ocean View

1 bedroom, free minibar, in-room safe, desk

Twin Room Deluxe with Ocean View

  • Ocean view
  • Sleeps 4

View all photos for Room Deluxe

1 bedroom, free minibar, in-room safe, desk

Room Deluxe

  • Sleeps 2

View all photos for Double Room Luxury with Beach View

1 bedroom, free minibar, in-room safe, desk

Double Room Luxury with Beach View

  • Beach view
  • Sleeps 4

You may also like

Ad
Relax by the pool surrounded by lush greenery and shaded seating areas.

Sensira Resort & Spa Riviera Maya – All Inclusive

Puerto Morelos
  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.2 out of 5, Very Good, 1,993 reviews
$252 nightly
The price is $309
Aug 10 - Aug 11
Total includes taxes and fees
Sensira Resort & Spa Riviera Maya – All Inclusive

About the neighborhood

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 2 miles (3 km) of La Isla Shopping Mall and Gaviota Azul Beach. Also, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within half a mile (1 km) and Chac Mool Beach is within 2 miles (3 km).

What's nearby

  • Chac Mool Beach - 13 min walk - 0.7 miles
  • Forum Beach - 18 min walk - 1.0 mile
  • Cancun Convention Center - 3 min drive - 1.1 miles
  • Gaviota Azul Beach - 4 min drive - 1.4 miles
  • La Isla Shopping Mall - 4 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Snack Grand Park - ‬3 min walk
  • El Mirador
  • ‪Lobby Bar - ‬7 min walk
  • ‪Café Solé - ‬2 min walk
  • ‪Restaurante Cocay - ‬2 min walk

About this property

Grand Park Royal Cancun - All Inclusive

Beachfront property near Forum Beach
Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 7535 square feet (700 square meters) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

  • 247 guestrooms or units
  • 4 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 7535 sq ft of conference space
  • 700 sq m of conference space
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Languages

English, Portuguese, Spanish

Similar properties

Relax in this spacious room with a large bed, seating area, and ocean views through large windows.

Sunscape Cancun Resort & Spa - All Inclusive

  • On private beach
  • Pool
  • All inclusive
  • Spa
4.4 out of 5, Excellent, 5,650 reviews
$396 nightly
The price is $396
Jul 13 - Jul 14
Total includes taxes and fees
Sunscape Cancun Resort & Spa - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
Grand Park Royal Cancun Caribe All Inclusive Hotel
Grand Park Royal Caribe All Inclusive Hotel
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Caribe
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Resort Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Luxury All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Cancun - All Inclusive Cancun
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Cancun - All Inclusive All-inclusive property

Frequently asked questions

How close is Grand Park Royal Cancun - All Inclusive to the airport?

Grand Park Royal Cancun - All Inclusive is 14.9 mi (24-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Park Royal Cancun - All Inclusive?

As of Jul 10, 2025, prices found for a 1-night stay for 2 adults at Grand Park Royal Cancun - All Inclusive on Jul 18, 2025 start from $334.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Park Royal Cancun - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Park Royal Cancun - All Inclusive.

How close is Grand Park Royal Cancun - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Grand Park Royal Cancun - All Inclusive offer free breakfast?

Grand Park Royal Cancun - All Inclusive does not offer free breakfast.

Is there a casino at Grand Park Royal Cancun - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (14-min drive) and Dubai Palace Casino (15-min drive) are nearby.

What time is check-in at Grand Park Royal Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Grand Park Royal Cancun - All Inclusive?

This property offers free self parking and valet parking.

Does Grand Park Royal Cancun - All Inclusive have a pool?

Grand Park Royal Cancun - All Inclusive features 2 outdoor pools.

Does Grand Park Royal Cancun - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a poolside location, and ocean views.

Does Grand Park Royal Cancun - All Inclusive have a spa?

This property has a spa, which features massages, reflexology, and body scrubs.

How close is Grand Park Royal Cancun - All Inclusive to downtown Cancun?

Grand Park Royal Cancun - All Inclusive is 1.9 mi away from Avenida Kukulkan.

Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1186 out of 2334 reviews
Rating 8 - Good. 601 out of 2334 reviews
Rating 6 - Okay. 283 out of 2334 reviews
Rating 4 - Poor. 132 out of 2334 reviews
Rating 2 - Terrible. 132 out of 2334 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Adrienne Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2025

10/10 Excellent

Randriquis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Insulation in the elevators was horrible. Very hot. AC in the room were mid at best Other than that, I would return
Stayed 2 nights in Apr 2025

2/10 Terrible

Autumn

Stayed 4 nights in Mar 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 5 nights in Mar 2025

10/10 Excellent

Gwendalyn Dawn

Stayed 7 nights in Mar 2025

8/10 Good

Kristen Elizabeth

Traveled with group
Liked: Cleanliness, staff & service
We were treated differently because of the color of our band. That drives me crazy. We did not know there was major construction happening. The workers here a very kind. I love that it is a small resort.
Stayed 5 nights in Feb 2025

4/10 Poor

Ashley

Stayed 5 nights in Mar 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful experience, staff was wonderful and checked on me as I was not feeling well.
Stayed 8 nights in Feb 2025

10/10 Excellent

Vanessa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The downside was the variety of food at the buffet, wasn’t all that.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marcy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was filled with lush greenery and beautiful landscaping among the large pools that caught the vast ocean views. We loved the cleanliness and coziness of the hotel and patios and rooms. They were stunning to stay in! We loved the staff who were attentive, kind and very helpful. The ocean views and beach property was the best I have seen yet! You don't want to miss out! Go to Grand Park Royal because you will be back! Guaranteed!
Stayed 6 nights in Mar 2025

10/10 Excellent

Victor M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and my family and I loved it!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

William

Stayed 7 nights in Mar 2025

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property for spring break. Very laid back and enjoyable.
Stayed 5 nights in Mar 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The day we arrived we didn’t get our luggage to our room so we went for dinner and at 9 pm after getting no answer on any phone extension I went down to concierge to get them to report no one answering phone and get our luggage. We had several incidents of no one answering phone for ie an issue with extreme noise in next room. My friend also tripped and fell at adult pool where there is a step down to a lower level located in the area where there are the free cabanas over looking the ocean. Fortunately she was not injured there is no marking on the step and this could be easily remedied by a Color strip at the step edge for warning. Otherwise we were pleased with the quality of the restaurants and professional friendly service if all staff. One other concern was that there were frequent nights where a restaurant was closed causing other restaurants to be Soo busy and unable to get in unless willing to wait an hour or more.
Stayed 7 nights in Mar 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I thoroughly enjoyed my stay at the Grand Royal Park - Cancún. I didn’t know what to expect headed to Cancún for the first time, but this resort exceeded expectations.
Stayed 5 nights in Mar 2025

6/10 Okay

Trixie Gould

Liked: Cleanliness
We loved the swim up room. Wish it came with the butler like it used to.
Stayed 5 nights in Mar 2025

8/10 Good

Frederick Aries

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant service and front desk. Sale people little pushy. Good food and location on the beach is amazing!
Stayed 6 nights in Mar 2025

10/10 Excellent

Kahlil Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. We really enjoyed ourselves! Pool was nice. Amenities were great including getting to use room service once a day included in price. We saw a magic show one night! The hibachi grill was our favorite place to eat at. Loved the ice cream /dessert bar. Beautiful beach area. Some places around the area look a bit dated but nothing serious. Overall i greatly recommend staying here. Great price and best bang for ur buck. Hotel staff cleaned our rooms and refreshed towels everyday! Loved it!
Stayed 5 nights in Mar 2025

8/10 Good

Harsh Sandip

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property and service. We stayed for a week in January. Really liked our stay. Staff were really friendly and good. Nice and clean beach.
Stayed 7 nights in Jan 2025

10/10 Excellent

Caitlin Jean

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough wonderful things about this beautiful property!! My family with two small kids just spent a week there and had the best time. The views, beach, room and friendly staff were amazing. A must for a vacation, especially with children. We will be back again! 10/10
Stayed 7 nights in Mar 2025

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Mar 2025

6/10 Okay

Javier

Stayed 3 nights in Mar 2025

2/10 Terrible

Javier

Stayed 3 nights in Mar 2025

10/10 Excellent

Jose, Montreal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros; Nice hotel, great location, staff are amazing, super clean, food is good for the most part, nice complete gym (AC was lacking in there), all rooms have ocean view. Drinks were good for the most part. Entertainment was OK but not over the top. Great experience I must say. Cons: You have to pay to eat at the steakhouse (!!) which is insane to me, need one or two more restaurants for variety and more variety at the buffet! Lifeguards kept on whistling to people; would not let anyone bathe in the sea while all other hotels around was OK.
Stayed 7 nights in Mar 2025