"The best experience, the pool parties amazing my favorite the foam party just wow! " More

By a verified traveler on Tue 15 May 2018

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Hotel Description

4.5-star beachfront resort with 7 restaurants

On the beach

You'll be steps from Turtle Beach and within a 10-minute walk of Las Perlas Beach with a stay at this Hotel Zone resort. Museum of Popular Mexican Art and Escenica Tower are also within half a mile (1 km).

All-inclusive

This all-inclusive resort features a full-service spa, a nightclub, and 7 restaurants. Relax with a drink at one of the 2 poolside bars and enjoy free perks like buffet breakfast and free self parking. Make the most of the outdoor pool and fitness center, and relax with drinks at one of the 3 bars/lounges.

Fireplaces, free WiFi

Boasting fireplaces, the 426 guestrooms also offer free WiFi and balconies or patios. LED TVs come with cable channels, and other amenities include 24-hour room service and minibars.

Trendy Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$329 per night

Bash Tower Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Temptation Oceanfront Master Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Seduction Beachfront Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lush Tower Oceanfront Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Plush Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Temptation Cancun Resort - All Inclusive - Adults Only ratings based on 12 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Temptation Cancun Resort - All Inclusive - Adults Only

Everyone (9) Couples (3)
5 out of 5
Great place with comfortable rooms and great staff

Posted by on Dec 3, 2018

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Comment from Hotel Management

Dec 5, 2018 by JROMERO

Dear guest Thank you very much for taking the time to share your experience at Temptation Cancun Resort. We appreciate all your good comments regarding the place, the rooms and the great staff that served you. We are looking forward for your return. Best regards.

1 out of 5
I'm surprised this resort has such high rating. Hotel staff lacks basic customer service skills. We didn't get anything we booked and paid for. Their "Trendy Garden View" Room has a view of a brick wall. The floors stained by who knows what. When all this was brought to front desk attention we were told nothing is guaranteed. Buffet food is average - it is a buffet after all. It didn't help that the waiters weren't attentive at all. Well unless you are a regular at that place. Other restaurants...nothing special either. Bottom line - definitely do not recommend this place

Posted by , from New York on Nov 16, 2018

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Comment from Hotel Management

Nov 20, 2018 by JROMERO

Dear guests Thank you very much for choosing Temptation Cancun Resort. I would like to apologize for the negative experiences that you encountered during your stay if we have failed providing you the quality service that our resort is highly known for, I appreciate you to point me some opportunity areas to work on with the staff in order to provide a better experience for further guests We are looking forward for your return. Kind regards

2 out of 5
This hotel would be excellent if it wasn't for the music. They play Mexican pop music 95% of the time. The DJ seems to be more interested in playing what the employees want to hear instead of the guests. The guests were at least 50% Canadian and American yet they only play a few songs that we are familiar with. When they do play American pop or rock music they try to mix it with some other garbage and only play a portion of the song. It's really too bad, the resort has been remodeled, the staff is friendly, the food is good but the music is terrible. It ruined an otherwise great time.

Posted by on Jun 11, 2018

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Comment from Hotel Management

Jun 13, 2018 by JROMERO

Dear guests First and foremost thank you for taking the time to share your comments about your last stay at Temptation Cancun Resort, is important for you to know that we are taking into account your feedback, and we are truly sorry to learn that the selection of music did not reach your expectations, we endeavour to do the utmost to make every one of our guests as comfortable and happy as posible and we are working to improve our services, atmosphere and music. We hope you can give us another chance to host you once again, Kind regards,

5 out of 5
The best experience, the pool parties amazing my favorite the foam party just wow!

Posted by , from new jersey on May 15, 2018

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Comment from Hotel Management

May 19, 2018 by JROMERO

Dear guests Thank you for sharing your positive review via EXPEDIA! We are glad to know that you enjoyed your stay at Temptation Cancun Resort and you consider it as the best experience. We are looking forward to welcoming you back soon! Kind regards

2 out of 5

Temptation’s resort

First appearance seemed very nice and welcoming. The hotel staff was very good and nice except for every single lobby staff. The check in staff were horrible. They do not work with you at all when you have a booking issue or room situation. They Repeatedly lied to me saying they would ask their manager just to waste my time. They couldn’t even give me change for tips or cabs. How does this hotel not have money to exchange for guests? I def would not stay here again for this price for what you get. Food was disappointing as well.

Posted by on Mar 29, 2018

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Comment from Hotel Management

Apr 1, 2018 by JROMERO

Dear guests, Thank you for sharing your feedback and thereby giving us the opportunity to enhance our service quality. We’re sorry you were unhappy with check-in and food, we hope that you will give us another chance in the near future, please contact concierge before your next visit. I am very much looking forward to welcoming you back again in the not too distant future. Best regards,

5 out of 5
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Posted by on Mar 27, 2018

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Comment from Hotel Management

Mar 27, 2018 by JROMERO

Dear Guest, Thank you for falling into temptation. We are looking forward to having the opportunity to welcome you again in the near future. Sincerely yours.

4 out of 5

Satisfied but...

Pros: The service people, and I mean all of them from the gardeners and sweepers to the wait staff and greeters.
Cons: desk in room,knobs on closet doors, close off paths so people can't walk through your yard, table outside
Location: There is a little store to the left of the hotel with very reasonable prices also across the street. buses go all the time to town and back
The renovation was very nice. Our overall experience was very good and the staff proved to be excellent again. This is our fourth or fifth stay so we knew what to expect. Here's the but... We requested a move to a lower level after we went to our first room; too many steps after back surgery. We were then at the lowest level with a short but very steep ramp. The room location was in the armpit of the hotel; we were tucked in, out of site but right next to the road and our little fenced in area was a walk through for employees so if our big beautiful window was not covered, neither were we. That stunk. Sleep was poor as we listened to to screeching breaks of buses all night long. The room we were in had two double beds with one little table between the beds that fit the clock,phone and remote (that's it). Two patio chairs and no table. If we wanted to sit in the room, we had to bring in the chairs. Which we did because there was random people walking through our little area. So my question is, does the hotel only hold the poorest locations for it's Travelocity participants. We paid plenty for the trip and booked early thinking that might give us a little edge on the location of the room.

Posted by , from Minnesota on Mar 12, 2018

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Comment from Hotel Management

Mar 14, 2018 by JROMERO

Dear guests, Thank you for sharing your feedback and thereby giving us the opportunity to enhance our service Quality with your valuable feedback. We hope that you will give us another chance in the future, please contact concierge before your next visit. I am looking forward to welcoming you back again in the near future. Kind regards,

4 out of 5

very nice

beautiful place, well groomed grounds with plenty of palm shade and plenty of pool chairs. I never felt crowded or pressed for time. The food was excellent and plenty of it. The liquor was top shelf. The room was nice, the fixtures a little dated but everything worked fine. Staff was excellent though some were a little distant as were the guests, mostly eastern european it seemed. They had 3 espresso machines too ! The only thing that bothered me were the very loud pool games and thumping music from noon to five.They have a members club but did not rub your face in it like other resorts do. Will return.

Posted by , from new york on Jan 26, 2018

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Comment from Hotel Management

Jan 29, 2018 by JROMERO

Dear Guests, Thank you very much for taking the time to share your experience at Temptation Cancun Resort. We appreciate all your good comments in regards to the food, the room, and the service our staff provided to you. We hope to have the chance to host you back again pretty soon. Best Regards

4 out of 5

50th Bday

Pros: Attentive staff. Very clean resort.
Cons: Beds were hard
Excellent stay. Excellent resort. Great food choices and endless liquor in an adult themed resort.

Posted by , from Boston on Jan 16, 2018

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Comment from Hotel Management

Jan 16, 2018 by JROMERO

Dear Guests, We are so happy to hear that you decided to celebrate with us your 50th birthday and had a satisfying and memorable stay with us!. We truly hope to welcome you back in the future! Sincerely

2 out of 5

Avoid if you can

Water leaks from shower to dressing area, staff and manager did not do anything about it.paid for Jacuzzi, but half of jets do not works, along with water blocking plug. Can not call US direct but had to ask everytime. Lights in balcony was covered by paper to reduce brightness.good food when tried twice during 4 night stay.

Posted by , from Anaheim, CA on Dec 28, 2017

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Comment from Hotel Management

Jan 2, 2018 by JROMERO

Dear Guests, First of all we would like to thank you for having chosen Temptation Cancun Resort and for having taken the time to give us your written feedback. The information you share with us, is important in order to improve our services and facilities, we hope you can give us the opportunity to host you back in the near future We wish you all the prosperity that can possibly be afforded for 2018! Sincerely JROMERO Sincerely,

About the Temptation Cancun Resort - All Inclusive - Adults Only

Location Boulevard Kukulcan Km 3.5, Cancun, QROO 77500

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Temptation Cancun Resort - All Inclusive - Adults Only is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Temptation Cancun Resort - All Inclusive - Adults Only offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 7 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. You'll find a business center on site. A nightclub, spa services, and a terrace are also featured at the luxury Temptation Cancun Resort - All Inclusive - Adults Only. Self parking is free. A complete renovation of Temptation Cancun Resort - All Inclusive - Adults Only was completed in August 2017. Smoking is allowed in designated areas at this 4.5-star Cancun resort.

  • 426 guestrooms or units
  • 7 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Onsite shopping
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (20.9 km / 13 mi)
  • Parking: Free self parking

Room Amenities

Temptation Cancun Resort - All Inclusive - Adults Only offers 426 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies or patios. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include bathtubs with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Fireplace
  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

She - Onsite restaurant. Reservations are required. Open daily.

Sutra - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Amores - This restaurant serves breakfast and dinner. Open daily.

Romanza - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Sea Flirt - This seafood restaurant serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Rosé. Services include facials and body treatments.

The spa is open daily.

  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 21 and younger are not allowed at this adults-only property. All guests older than 21 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Topless is optional at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is
  • Caters to adults only

You should know

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 21 years old aren't allowed.