Skip to main content
Beginning of main content

Enter dates to see availability

4.7 out of 5

"Everything was wonderful , love this place and the location is walking distance to most attraction " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

5-star beachfront property near Tortuga Beach

Beachside getaway

Within a 10-minute walk of this Zona Hotelera property, you'll find Cancun Interactive Aquarium and La Isla Shopping Mall. Aquaworld and Chac Mool Beach are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 8 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy the 7 outdoor pools and perks like free valet parking and free WiFi.

Free WiFi, iPod docks

The 371 guestrooms feature comforts like Egyptian cotton sheets and down comforters, while sitting areas and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, balconies, and Smart TVs with satellite channels.

Premium Room, 2 Double Beds, Non Smoking, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$258* Per night/room Jul 7 - Jul 8

Suite (Honey Moon)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Tierra)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Viento)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Terrace, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Live Aqua Beach Resort Cancún - All Inclusive - Adults Only ratings based on 256 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

Everyone (84) Couples (32) Family (9)
5 out of 5

Posted by on Jul 5, 2020

Was this review helpful to you?
5 out of 5

Posted by on Mar 21, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 23, 2020 by Alfredo Santamaria,

Thank you very much for your kind preference. Your contribution is valuable to us. We hope to see you soon, Regards,

5 out of 5

Posted by on Feb 14, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 14, 2020 by Alfredo Santamaría

Thank you for allowing us to making you feel welcomed and have made your trip extra special. It will be an honor welcoming you once again. Warm greetings, Alfredo Santamaría General Manager

5 out of 5
Everything was wonderful , love this place and the location is walking distance to most attraction

Posted by on Feb 12, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 14, 2020 by Alfredo Santamaría

Knowing that we have achieved the goal of creating an unforgettable stay for you, fills us with pride and satisfaction. We will be waiting for your upcoming return. Warm greetings, Alfredo Santamaría General Manager

5 out of 5
My husband and I visited Cancun early January and stayed at Live Aqua, our very first time at this resort. We choose an oceanfront suite ( aqua club) and upgraded to a suite . This resort is absolutely fabulous and it’s customer service is just top notch as we’ll as the food and drinks. The Aqua club is a great place to hand out, they always have small appetizers and top of the line alcohol. You get white glove service from the time you step on to the property and they have the nicest staff who are always willing to help you with anything you need. Shout out to Kevin, Rossy, Daniel Katia, Carlos, John , Alicia and Christobal for their warmth, attention and making us feel comfortable and enjoy our vacation to the maximum. The cabana are perfect, they come with a 20 minute foot massage and need to be reserved. MB is a nice restaurant, we enjoyed the habanero soup. There is an initial push to try to get you to sign up for the vacation club/ timeshare presentation, just don’t hesitate to say no firmly if you don’t wish to go for that. We are already planning our next trip there. Thank you to all staff at Live Aqua for an incredible holiday.

Posted by , from Washington DC on Feb 9, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 14, 2020 by Alfredo Santamaría

I truly appreciate you taking the time to give us such a dazzling review regarding your experience. Knowing that you found our service and Staff to be the highlight of your visit and also the attention to detail, warms my heart. Please do not hesitate to contact us for assistance you may need. Warm Greetings Alfredo Santamaría General Manager

4 out of 5
The Staff that was there was excellent but since we have been there 3 times before we could tell they were under staffed. They discontinued the afternoon and evening buffet and it was difficult to find a restaurant without a 45 minute to 2 hour wait. Our room was amazing and we had a wonderful stay in spite of the dinning issues.

Posted by on Dec 10, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 12, 2019 by Alfredo Santamaría

It is a pleasure for me to know that your experience at Live Aqua Cancun exceeded your expectations; our number one priority is to make every guest experience exceptional and unique as it can be, thank you for letting us know how memorable and special your stay was with us. We are looking forward to welcome you back in the not too distant future. Warm Greetings, Alfredo Santamaría General Manager

5 out of 5

Posted by on Nov 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 20, 2019 by Alfredo Santamaria

Thank you very much for your comments regarding your recent stay. I am pleased to know you enjoyed all aspects of our Resort, especially the Spa. We are looking forward to the opportunity to welcome you back. Do not hesitate to contact us for any pre-arrival arrangements. In Laa'kech, Alfredo Santamaria General Manager

4 out of 5

Posted by on Nov 5, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 11, 2019 by Alfredo Santamaria,

Thank you for your preference! It was a pleasure to have been your hosts. Best Regards,

5 out of 5
All staff at Live Aqua are welcoming. They make you feel at home and are very attentive and helpful.

Posted by on Nov 4, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 20, 2019 by Alfredo Santamaria

Thank you very much for your kind comments regarding the service about our staff. We are very proud of them and they are very our first presentation. Thanks again, hopefully we can see you again in the near future. Alfredo Santamaria General Director

5 out of 5
The staff was wonderful! Thanks Alejandra (manager) David (Beach and restaurant server) Fernando (restaurant server), Donnie, Guillermo and Yerania (5th floor lounge)(reception) for your excellent service. Unbelievable clean hotel- rooms, lobby and restaurants. Many gluten free options. Thanks for a wonderful vacation!

Posted by on Oct 28, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 31, 2019 by Alfredo Santamaría

Thank you for your comments! We are always giving our best, and I am sure that Alejandra, David, Yerania, Fernando, Donnie, and Guillermo will appreciate your kind words about their job. Alfredo Santamaría General Director

About the Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

Location Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities

Entertainment

  • Onsite entertainment and activities

Not included

  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Gratuities

  • 24-hour room service
  • Onsite entertainment and activities included
  • Buffet and à la carte dining
  • Additional gratuities accepted
  • Airport transfers not included
  • Gratuities not included
  • Fitness facilities included
  • All food and beverages included
  • Laundry/dry cleaning services not included
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Offsite tours not included

Property Features

Live Aqua Beach Resort Cancún - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Live Aqua Beach Resort Cancún - All Inclusive - Adults Only you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a health club, a steam room, and a garden. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Cancun property.

  • 1 building
  • 371 guestrooms or units
  • 9 levels
  • 8 dining venues
  • 3 bars or lounges
  • Built in 2005
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Live Aqua Beach Resort Cancún - All Inclusive - Adults Only offers 371 accommodations with iPod docking stations and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch Smart televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • Sitting area
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

SIE7E - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner.

AZUR - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

MB - This fine-dining restaurant serves dinner only. Open daily.

INLAAKECH - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Varenna - This bistro specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

7 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Volleyball on site
  • Yoga classes/instruction on site

Spa Services

Spa Aqua has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment will be available to guests.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment will be available to guests.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property is not currently implementing any guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Minimum guest age is 18
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Aqua All Inclusive
  • Aqua Cancun All Inclusive
  • Cancun All Inclusive Live Aqua
  • Cancun Aqua
  • Live Aqua Adults Only
  • Live Aqua Adults Only All Inclusive
  • Live Aqua Cancun Adults Only
  • Live Aqua Cancun All Inclusive
  • Live Cancun All Inclusive
  • Live Aqua Cancun Adults All Inclusive Hotel
  • Live Aqua Adults All Inclusive Hotel
  • Live Aqua Cancun Adults All Inclusive
  • Live Aqua Adults All Inclusive
  • Live Aqua Cancun Adults
  • Live Aqua Beach Resort Cancún All Inclusive Adults Only
  • Live Aqua Beach Resort Cancún Adults Only All Inclusive
  • Live Aqua Cancun Adults Only All Inclusive
  • Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
  • Live Aqua Beach Resort Cancún All Inclusive Adults
  • Live Aqua Beach Cancún All Inclusive Adults Cancun
  • Live Aqua Beach Cancún All Inclusive Adults
  • Live Aqua Cancun Inclusive

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe
url importing http://www.travelocity.com/Cancun-Hotels-Live-Aqua-Beach-Resort-Cancún---All-Inclusive---Adults-Only.h1140762-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cancun-Hotels-Live-Aqua-Beach-Resort-Cancún---All-Inclusive---Adults-Only.h1140762-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Cancun-Hotels-Live-Aqua-Beach-Resort-Cancún---All-Inclusive---Adults-Only.h1140762-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.