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Live Aqua Cancun - Adults Only - All-Inclusive

5.0 star property
5-star beachfront property near Hotel Zone Beaches

Choose dates to view prices

Photo gallery for Live Aqua Cancun - Adults Only - All-Inclusive

Aerial view
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Executive lounge
Lobby
7 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Interactive Aquarium
    ‪2 min walk‬
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Marlin Beach
    ‪6 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

9.0 out of 10
Wonderful
(4 reviews)
  • 364 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

Beach/ocean view

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

9.8 out of 10
Exceptional
(25 reviews)
  • 353 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Non Smoking, Ocean View

7.8 out of 10
Good
(20 reviews)
  • 353 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • 364 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.0 out of 10
Very good
(19 reviews)
  • 364 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

9.8 out of 10
Exceptional
(35 reviews)
  • 353 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Garden View

9.6 out of 10
Exceptional
(19 reviews)
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Non Smoking, Garden View

9.4 out of 10
Exceptional
(41 reviews)
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace, Oceanfront

Premium Room, 1 King Bed, Terrace, Oceanfront | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Terrace, Oceanfront

9.2 out of 10
Wonderful
(10 reviews)
  • 461 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Terrace, Oceanfront

Premium Room, 2 Double Beds, Terrace, Oceanfront | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Terrace, Oceanfront

9.6 out of 10
Exceptional
(10 reviews)
  • 471 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Honey Moon)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Honey Moon)

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tierra)

Suite (Tierra) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Tierra)

10.0 out of 10
Exceptional
(2 reviews)
  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Partial Ocean View

Premium Room, 1 King Bed, Partial Ocean View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Partial Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • 353 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Viento)

Suite (Viento) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Viento)

10.0 out of 10
Exceptional
(1 review)
  • 649 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Wellness Aqua)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Wellness Aqua)

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 353 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Cancun

Beachside getaway.Within a 10-minute walk of this Zona Hotelera property, you'll find La Isla Shopping Mall and Hotel Zone Beaches. Gaviota Azul Beach and Iberostar Cancun Golf Course are also within 3 miles (5 km).

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.1 miles
  • La Isla Shopping Mall - 3 min walk - 0.2 miles
  • Marlin Beach - 6 min walk - 0.4 miles
  • Cancun Convention Center - 8 min drive - 2.5 miles
  • Gaviota Azul Beach - 8 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Duna Pool Bar - ‬4 min walk
  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Andiamo - ‬8 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Cambalache - ‬3 min walk

About this property

Live Aqua Cancun - Adults Only - All-Inclusive

5-star beachfront property near Hotel Zone Beaches
Live Aqua Cancun - Adults Only - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Live Aqua Cancun - Adults Only - All-Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub, and a steam room. Free self parking and valet parking are available. A complete renovation of Live Aqua Cancun - Adults Only - All-Inclusive was completed in December 2019.

This 5-star Cancun property is smoke free.

  • 1 building
  • 371 guestrooms or units
  • 9 levels
  • 8 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • 14564 sq ft of conference space
  • 1353 sq m of conference space
  • Built in 2005
  • Cooked-to-order breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Live Aqua Cancun - Adults Only - All-Inclusive offers 371 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Feel Harmony Spa has 4 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

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The price is $446
Aug 4 - Aug 5
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Frequently asked questions

How close is Live Aqua Cancun - Adults Only - All-Inclusive to the airport?

Live Aqua Cancun - Adults Only - All-Inclusive is 12.4 mi (20-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Live Aqua Cancun - Adults Only - All-Inclusive?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Live Aqua Cancun - Adults Only - All-Inclusive on Jul 30, 2025 start from $425.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Live Aqua Cancun - Adults Only - All-Inclusive have an airport shuttle?

Airport shuttle services are not available at Live Aqua Cancun - Adults Only - All-Inclusive.

How close is Live Aqua Cancun - Adults Only - All-Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Live Aqua Cancun - Adults Only - All-Inclusive offer free breakfast?

Live Aqua Cancun - Adults Only - All-Inclusive offers free cooked-to-order breakfast every day from 7:00 AM to noon.

Is there a casino at Live Aqua Cancun - Adults Only - All-Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are nearby.

What time is check-in at Live Aqua Cancun - Adults Only - All-Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Live Aqua Cancun - Adults Only - All-Inclusive?

This property offers free self parking and valet parking.

Does Live Aqua Cancun - Adults Only - All-Inclusive have a pool?

Live Aqua Cancun - Adults Only - All-Inclusive features 7 outdoor pools. Guests can enjoy pool access from 8:00 AM to 6:00 PM.

Does Live Aqua Cancun - Adults Only - All-Inclusive have a restaurant?

There are 8 onsite restaurants, offering options like Mexican cuisine, garden views, and a poolside location.

Does Live Aqua Cancun - Adults Only - All-Inclusive have a spa?

Pamper yourself with a day at Feel Harmony Spa, where you can enjoy hot stone massages, facials, and mani/pedis.

How close is Live Aqua Cancun - Adults Only - All-Inclusive to downtown Cancun?

Live Aqua Cancun - Adults Only - All-Inclusive is 0.7 mi away from Avenida Kukulkan.

Live Aqua Cancun - Adults Only - All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1309 out of 1784 reviews
Rating 8 - Good. 257 out of 1784 reviews
Rating 6 - Okay. 144 out of 1784 reviews
Rating 4 - Poor. 35 out of 1784 reviews
Rating 2 - Terrible. 39 out of 1784 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mustapha younes

Stayed 3 nights in May 2025

10/10 Excellent

Jesstin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 7 nights in Apr 2025

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay at Live Aqua. Staff is amazing. Food was top notch. Very clean Will definitely be back again.
Stayed 7 nights in Apr 2025

10/10 Excellent

Krutika

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay 😊 Exceptional food and drinks with amazing beach.
Stayed 3 nights in Apr 2025

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Like the food
Stayed 7 nights in Apr 2025

10/10 Excellent

Traci L

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would like to recognize a few of the staff that were outstanding...Vidi our butler, Daniel our bartender in the Aqua Club and Alejandra who was our attendant at the pool. The dining facilities made special accommodations for allergies. Great place!!!!
Stayed 5 nights in Apr 2025

8/10 Good

Corey E.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place would go again
Stayed 7 nights in Apr 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Mar 2025

6/10 Okay

Viktoriya

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was simply amazing. The property was great staff great. We will return.
Stayed 4 nights in Apr 2025

10/10 Excellent

Trent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best property ever in Cancun! Food is amazing, rooms are great and staff is wonderful. Sometimes the games they played with drinks and straws were super annoying. But still would go back.
Stayed 5 nights in Mar 2025

10/10 Excellent

anthony c

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and food options. beautiful property.
Stayed 4 nights in Mar 2025

4/10 Poor

Irwin Lee, Chino Hills

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We asked for early check in and they said no unless we paid $100 per person. The checkin counter said that they would do it for $50 per person. Such inconsistencies. I’ve travelled all over the world and have used Expedia for hotels dozens of times and this is the first time we got treated this way. We were treated like second class citizens and according to Alex, an employee there, that the reason for this was because we booked through Expedia instead of on the Live Aqua website. I guess booking through Expedia means you don’t get treated as good as guests booking directly with the hotel. I travelled with a group and we booked 4 rooms through Expedia and we were all treated the same way. We even saw other guests being given welcome drinks, towels, welcome massages and a complimentary wrist bands but no one in our group was given any of those. Apparently, Expedia customers are being discriminated upon by Live Aqua.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Jenny

Stayed 3 nights in Mar 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 4 nights in Feb 2025

6/10 Okay

Maral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very enjoyable. The staff were fabulous and super helpful. The room was fantastic and food was good. Housekeeping took great care of our room and we were never without anything. Great beach and pools as well. The only thing that I didn’t care for were some hidden optional expenses. For example, cabanas must be rented daily and there are a lot of them, which makes finding lawn chairs with shade more difficult than the typical all inclusive. Also, most restaurants had what was included and then optional add-ons like other wines. Lastly, one restaurant isn’t included at all in the all inclusive pricing. I haven’t encountered as much optional additional charges at other all inclusives and wish I had known all that when I booked.
Stayed 5 nights in Mar 2025

6/10 Okay

Nahid Mahmoudian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a good experience since the staff were very friendly and helpful. I wasn’t happy that so many beds by the pool were not free and had to pay 80 dollars every day for it. Additionally, the food was average overall.
Stayed 4 nights in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Stayed 5 nights in Mar 2025

4/10 Poor

Thomas

Traveled with group
Liked: Cleanliness
The rooms are nice. The drinks are watered down terribly and the food was edible but not that great. The only good meal I had was a lobster tail that I payed 150 dollars for. Unless you eat hotdogs, hamburgers, and grilled chicken everything else was nasty! All I ate while there was chicken legs from the pool grill everyday. No good fruit. They are watering down their alcohol so bad here that by the time you do get a buzz you feel disgusted because of all the mixer you have drank. We had a wonderful experience with the staff at the beach! Ask for David he will take care of you if you sit at beach. He was only good part of this resort. Crowd is very old and entertainment was boring.
Stayed 3 nights in Mar 2025

6/10 Okay

Gerardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Beach , pool , food , amazing staff... 5 stars!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosa, Greenwood

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 7 nights in Mar 2025