"My family stayed at Beach Palace and it was wonderful! Every staff member was super friendly and helpful, hotel was clean and food was delicious. The ... " More
On the beach
A stay at this Zona Hotelera property places you within half a mile (1 km) of La Isla Shopping Mall and 2 miles (3 km) of Cancun Convention Center. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Tequila Museum are also within half a mile (1 km).
All-inclusive
A full-service spa, 5 restaurants, and 3 outdoor pools are all featured at this smoke-free property. Bring the family and enjoy the free kid's club, children's pool, and waterslide. Enjoy the 3 spa tubs and free perks like full breakfast and valet parking.
Jul 1, 2023 by Hotel Management
Dear Ms. Stefani; Thank you so much for visiting Beach Palace, we are very happy for your kind review, comments and rating. Regards,
Apr 29, 2023 by Hotel Management
Dear Aaron,Thank you so much for your kind review and perfect 5 star rating. We remain at your service. Best regards,
Apr 12, 2023 by Beach Palace
Dear Ms. Mount;Thank you for choosing Beach Palace, it was a pleasure to welcome you.We remain at your service.Best regards,
Aug 23, 2022 by Beach Palace
Dear Dep,We are delighted to hear that your stay with us was in overall a pleasant one, thank you for your wonderful comments on the staff, location, room and facilities, as well as your valuable feedback regarding the night club and buffet.
Jul 14, 2022 by Beach Palace
Dear Bryan. Thank you so much for sharing with the Expedia Community your review with your recent Beach Palace vacation experience and for your feedback. We appreciate any constructive criticism that could help us serve you better next time. Rest assured, I share your review with our managment to make the proper follow.
Jun 30, 2022 by Beach Palace
Dear Pamela. Thank you for sharing your positive experience with us, We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional team.
Jun 27, 2022 by Beach Palace
Thank you for sharing your positive experience with us, We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional team.
Mar 5, 2022 by Beach Palace
Dear Brenda, I would like to let you know that we truly regret that a situation like this was not addressed in a proper manner, while we take great pride in the service we would like to offer you our humble apologies if the level of service provided was not up to Palace standards. Rest assured, we have already shared your information with our management to make the proper follow.
Feb 11, 2022 by Beach Palace
We are happy to hear that you found our resort to be the perfect place to relax and feel pampered and we truly appreciate you took the time to mention those who went above and beyond and made your stay even more enjoyable.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
Entertainment
Not included
Beach Palace Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Beach Palace Resort All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a steam room. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free. This 4-star Cancun property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Beach Palace Resort All Inclusive offers 287 accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature premium bedding. Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free full breakfast daily from 7 AM to 11:30 AM.
Tequila - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bocelli - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Wok / Agra - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Smokehouse - This restaurant specializes in Latin American cuisine and serves lunch and dinner. Open daily.
Tavola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.
3 outdoor swimming pools and 3 spa tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
The Antigen testing fee for COVID-19 is waived for US citizens (maximum 2 guests per booking) staying 5 nights or more.
Beach Palace Resort All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a passport at check-in for travelers who are not citizens of Mexico.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.