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Waldorf Astoria Riviera Maya, an All-Inclusive Experience

Property class: 5 and above
5-star luxury resort near Moon Palace Golf Club

Choose dates to view prices

Photo gallery for Waldorf Astoria Riviera Maya, an All-Inclusive Experience

Terrace/patio
Property video
Exterior
A dining area with a view of the ocean, featuring a table set with plates, glasses, and a bottle of wine.
An aerial view of a resort with a large pool, sun loungers, and a beach.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min drive‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Place, Xoximilco
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Oceanfront

Living area

Room, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 675 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Oceanfront

View from room

Deluxe Room, 1 King Bed, Balcony, Oceanfront

9.4 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 675 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony, Oceanfront

A modern living room with a large sofa, a chair, and a coffee table. There is a view of the ocean through a glass door.

Deluxe Suite, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 1680 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner

Living area

Suite, 1 King Bed, Balcony, Corner

  • Ocean view
  • 1680 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Double Beds, Balcony, Oceanfront

View from room

Presidential Suite, 2 Double Beds, Balcony, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1680 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Balcony, Oceanfront

Room

Room, 2 Queen Beds, Balcony, Oceanfront

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 675 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Oceanfront

View from room

Deluxe Room, 2 Queen Beds, Balcony, Oceanfront

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 675 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed, Balcony, Corner (Master Suite, Swim up)

View from room

Suite, 1 Double Bed, Balcony, Corner (Master Suite, Swim up)

  • Ocean view
  • 1680 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, (Swim up)

Living area

Room, 1 King Bed, (Swim up)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 675 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, (Swim up)

Room

Room, 2 Queen Beds, (Swim up)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 675 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Oceanfront

A modern hotel room with a large bed, a seating area with a view of the sea, and a wooden accent wall.

Suite, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 1035 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Roll In Shower)

A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a dining area.

Room, 1 King Bed, Mobility Accessible, Balcony (Roll In Shower)

  • Sea view
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Balcony (Roll In Shower)

Bathroom

Room, 2 Queen Beds, Mobility Accessible, Balcony (Roll In Shower)

  • Sea view
  • 678 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony (Connecting Room)

A hotel room with a bed, a nightstand, a wooden wardrobe with multiple compartments, and a minibar with bottles and glasses.

Suite, Multiple Beds, Balcony (Connecting Room)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room, Multiple Beds, Balcony (Connecting Room)

Minibar

Room, Multiple Beds, Balcony (Connecting Room)

10.0 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed and Two Double Beds (Amai)

Room

Suite, 1 King Bed and Two Double Beds (Amai)

  • Ocean view
  • Sleeps 7
  • 2 Double Beds

View all photos for Suite, 1 King Bed and 2 Two Double Bed rooms (Riviera)

Living area

Suite, 1 King Bed and 2 Two Double Bed rooms (Riviera)

  • Ocean view
  • Sleeps 7
  • 2 Double Beds

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About the neighborhood

Cancun

Oceanside stay.Within a 5-minute walk of the resort, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Grand Outlet Riviera Maya and Xoximilco are also within 6 miles (10 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.2 miles
  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.2 miles
  • Grand Outlet Riviera Maya - 10 min drive - 4.2 miles
  • Xoximilco - 11 min drive - 4.9 miles
  • Moon Palace Golf Club - 12 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Lobby Bar - ‬16 min drive
  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪the cave - ‬17 min drive
  • ‪Diamond Club Lounge - ‬17 min drive
  • ‪Boulangerie - ‬15 min drive

About this property

Waldorf Astoria Riviera Maya, an All-Inclusive Experience

5-star luxury resort near Moon Palace Golf Club
Some rates at Waldorf Astoria Riviera Maya, an All-Inclusive Experience are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Waldorf Astoria Riviera Maya, an All-Inclusive Experience offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 5 meeting rooms. Spa services, a terrace, and a garden are also featured at the luxury Waldorf Astoria Riviera Maya, an All-Inclusive Experience. Self parking and valet parking are free.

This 5-star Cancun resort is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Built in 2022
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Waldorf Astoria Riviera Maya, an All-Inclusive Experience offers 173 accommodations with private plunge pools and free minibar items. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa, Waldorf Astoria Spa Riviera Maya. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Golf lessons
  • Kayaking
  • Paddleboard
  • Pilates classes
  • Pro golf shop
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • Private plunge pool

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per accommodation, per day, plus a one-time cleaning fee of MXN 1000
  • Only dogs are allowed
  • Maximum 2 (weight limit: 51 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1500 per accommodation, per day plus MXN 1000 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 005-007-006502/2025

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Waldorf Astoria Cancun
Waldorf Astoria Riviera Maya Resort
Waldorf Astoria Riviera Maya Cancun
Waldorf Astoria Riviera Maya Resort Cancun

Frequently asked questions

How close is Waldorf Astoria Riviera Maya, an All-Inclusive Experience to the airport?

Waldorf Astoria Riviera Maya, an All-Inclusive Experience is 9.5 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Waldorf Astoria Riviera Maya, an All-Inclusive Experience?

As of Nov 4, 2026, prices found for a 1-night stay for 2 adults at Waldorf Astoria Riviera Maya, an All-Inclusive Experience on Nov 17, 2026 start from $1,050, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Waldorf Astoria Riviera Maya, an All-Inclusive Experience have an airport shuttle?

Airport shuttle services are not available at Waldorf Astoria Riviera Maya, an All-Inclusive Experience.

How close is Waldorf Astoria Riviera Maya, an All-Inclusive Experience to the beach?

This resort is 14.1 mi (21-min drive) from Delfines Beach and 15.7 mi (22-min drive) from Puerto Morelos Beach. Don't forget your sunscreen!

Does Waldorf Astoria Riviera Maya, an All-Inclusive Experience offer free breakfast?

Waldorf Astoria Riviera Maya, an All-Inclusive Experience does not offer free breakfast.

Is there a casino at Waldorf Astoria Riviera Maya, an All-Inclusive Experience?

No, there is no casino at this resort.

What time is check-in at Waldorf Astoria Riviera Maya, an All-Inclusive Experience?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Waldorf Astoria Riviera Maya, an All-Inclusive Experience?

This resort offers free self parking and valet parking.

Does Waldorf Astoria Riviera Maya, an All-Inclusive Experience have a pool?

Waldorf Astoria Riviera Maya, an All-Inclusive Experience features 2 outdoor pools.

Does Waldorf Astoria Riviera Maya, an All-Inclusive Experience have a restaurant?

Yes, there are 3 restaurants on site.

Does Waldorf Astoria Riviera Maya, an All-Inclusive Experience have a spa?

Pamper yourself with a day at Waldorf Astoria Spa Riviera Maya, where you can enjoy massages, hydrotherapy, and body wraps.

How close is Waldorf Astoria Riviera Maya, an All-Inclusive Experience to downtown Cancun?

Waldorf Astoria Riviera Maya, an All-Inclusive Experience is 14.4 mi away from Cancun.

Waldorf Astoria Riviera Maya, an All-Inclusive Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 181 out of 219 reviews
Rating 8 - Good. 15 out of 219 reviews
Rating 6 - Okay. 11 out of 219 reviews
Rating 4 - Poor. 6 out of 219 reviews
Rating 2 - Terrible. 6 out of 219 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in an excellent facility. You can truly relax. The food amazing.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscaled! Clean and great staff!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stay at the Waldorf Astoria Cancun was an absolute masterpiece of luxury and hospitality. Accommodations: Breathtaking, spacious ocean-view rooms featuring private balconies and deep soaking tubs that combined modern elegance with authentic Mexican craftsmanship. Dining: Consistently exceptional across every venue, highlighted by incredible breakfasts, fresh local seafood, and warm, attentive service. Amenities & Location: The gorgeous multi-tiered pools and pristine beach offered the ultimate relaxation, while the resort's tranquil setting served as a wonderful, peaceful basecamp for our daily family excursions. It strikes a rare balance, offering upscale sophistication that is effortlessly welcoming for families. 5/5 Stars — An unforgettable tropical escape.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent food
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waldorf Astoria Riviera Maya in Cancun surpassed all my expectations! The entire staff was welcoming and accommodating right from the moment we checked in. The beautiful hotel scream luxury as soon as you walk in The rooms were extremely clean, and the view of the ediface is spectacular , quite and peaceful. The breakfast at Chaya restaurant was so good, My family loved it. I highly recommend this hotel ,its worth every penny and more. A very big Thank you from the FRIMPONG family to the entire staff for this amazing experience . Y'all Rock!!!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, relaxing stay l.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Pool side food was really good
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay at the Waldorf. The hotel was very clean and serene, the staff was attentive and the restaurants were very good. We wished we could stay longer but we will be back!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Rooms nice and clean Great people!
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Excellent accommodations. Wonderful restaurants
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, fresh Riviera Maya property. Great ocean views, although little if any beach to enjoy and except for a handful of unpromoted kayaks, no watersports. If you are visiting Cancun for warm weather and great hospitality this is your spot. If you are looking for authentic Mexican culture, a sprawling resort style pool, big palapa and some lively music this may not be your fit...this is Orlando south.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Room was amazing, service outstanding
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience was absolutely amazing. From the moment you entered the lobby to the moment I left, I was pleasantly surprised by the staff and their attentiveness to details. They were friendly, helpful and knowledgeable. The rooms were also very spacious and had a ton of upgrades including a stunning view overlooking their pool and the beach. Everything was incredibly clean. I would definitely return back to this hotel next time!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! Very clean. Beautiful views. Incredible food. Exceptional service. Perfect place for my family to relax.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the calm and quite of this property.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Absolutely amazing
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Everything was great! The pool the rooms and restaurants. The only thing we
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Such an amazing experience. Fantastic staff and perfect property. Highly recommend.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent spot. Highly recommend. Food was outstanding and the yoga classes with Veronica were devine. Beautiful pool area.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

All 💯👊
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property. Absolutely spotless, attentive staff, beautiful pool and facilities. Ocean view rooms with balcony soaking tubs. Daily yoga with Veronica was amazing!
Stayed 6 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The amenities and the room are great, but the food and drinks are drastically overpriced, it would cost you around $2,500 USD for 3/4 days.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Service amazing
Stayed 4 nights in Jan 2026

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