"Awesome place to be and the staff from housekeeping to waiters. Love how we can enjoy some show and meet new people thank you again can’t wait to go b ... " More
Beachfront retreat
A stay at this Zona Hotelera property places you within half a mile (1 km) of Costa Occidental de Isla Mujeres National Park and 2 miles (3 km) of Delfines Beach. El Rey Ruins and Maya Cancun Museum are also within 3 miles (5 km).
All-inclusive
A marina, 3 restaurants, and an outdoor pool are all featured at this all-inclusive property. There's fun for all ages with a free kid's club and mini golf, and in-room childcare is an added bonus. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.
May 16, 2022 by General Management
Thanks for taking the time to share your review regarding your recent stay. Thanks so much for your compliments towards our staff and our facilities and services, its wonderful knowing how much you and your family had a fantastic time and enjoyed so many things from your vacations! We look forward on welcoming you again soon! Best Regards, General Management
May 14, 2022 by General Management
Thanks for taking the time to share your review regarding your recent stay. Thanks so much for your compliments towards our staff and our facilities and services,we apologize if we didm't inform you in detail that the covid results are delivered at the front desk the next morning that your test was perfom. We will keep working to improve in all areas and we truly appreciate your feedback. Best Regards, General Management
May 10, 2022 by General Management
Thank you for sharing your comments regarding your recent stay. We are very pleased to know that you had a fantastic vacation and enjoyed our facilities and services. We look forward to the opportunity to serve you again in the near future. Best Regards General management
May 5, 2022 by General Management
Thank you for sharing your comments regarding your recent stay We are happy to read that we have exceeded your expectations through the excellent service of our great team. We look forward to welcoming you again on your next trip. Best Regards General Management
Mar 22, 2022 by General Management
Thank you for highlighting the quality of the service that Darvin provided you. It makes us feel proud to read that he took good care of you and he was always attentive to your needs and willing to help.We appreciate your feedback of the features that need more of our attention, we will continue working to improve for your next visit. Best regards, General Management
Mar 2, 2022 by General Management
Thanks so much for your compliments towards our facilities and services, its wonderful knowing how much you had a fantastic time and enjoyed our beautiful beach and your room! It will be a real pleasure to welcome you once again on your next visit. Best Regards General Management
Feb 18, 2022 by General Management
Thanks for taking the time to share your comments regarding your recent stay. We are deeply sorry to hear about the inconveniences you had this time here with us, please accept our apology as this is not the service we strive to provide.We have addressed your comments to our Front Desk department to make sure this situations don't happen again in the future. We will keep working to improve in all areas and we truly appreciate your feedback. Best Regards, General Management
Feb 17, 2022 by General Management
Thank you for taking the time to share your comments with us regarding your recent stay. Thank you for sharing the areas of opportunity that you identified during your stay, as this allows us to improve ther experience of all our guests,we will keep working to improve our services and facilities. Best regards, General Management
Jan 27, 2022 by General Management
Thanks for taking the time to share your comments regarding your recent stay. We are deeply sorry to hear about the inconveniences you had this time here with us, please accept our apology as this is not the service we strive to provide.We have addressed each point to each department to make sure this situations don't happen again in the future. We will keep working to improve in all areas and we truly appreciate your feedback. Best Regards, General Management
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Entertainment
Not included
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Royal Solaris Cancun - All Inclusive offers its guests a marina, an outdoor pool, and a steam room. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A children's pool, a fitness center, and spa services are also featured at the family-friendly Royal Solaris Cancun - All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Cancun property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Royal Solaris Cancun - All Inclusive offers 299 accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open select days.
Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Las Fuentes - Onsite restaurant. Open daily.
Pizzalísima - This delicatessen specializes in Italian cuisine. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not allow early check-in.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
