4.1 out of 5

"This is a very good and fun place to stay. The staff was awesome, from Albert up front, to Martina in the pool and all around the resort. The buffet f ... " More

By a verified traveler on Sun 26 Aug 2018

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Hotel Description

All-inclusive beachfront resort with 5 restaurants

On the beach

Your stay at this Hotel Zone resort places you within 2 miles (3 km) of El Rey Ruins and Maya Cancun Museum. Also, Ballenas Beach is within 3 miles (5 km) and Marlin Beach is within 6 miles (10 km).

All-inclusive

This all-inclusive resort features a full-service spa, a marina, and 5 restaurants. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.

Free WiFi, LED TVs

In addition to LED TVs with cable channels, the 299 guestrooms offer free WiFi and room service. Coffee/tea makers, free bottled water, and hair dryers are also available.

Deluxe Lagoon Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$230 per night

Romance Package, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Single Room

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Deluxe Room, Jetted Tub, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Solaris Cancun Resort Marina & Spa - All Inclusive ratings based on 372 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Solaris Cancun Resort Marina & Spa - All Inclusive

Everyone (64) Couples (1) Family (4)
1 out of 5

Posted by on Nov 15, 2018

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Comment from Hotel Management

Nov 17, 2018 by Gerencia General

Agradecemos su evaluación, lamentamos no haber cubierto sus expectativas. Continuaremos trabajando para mejorar en todas nuestras áreas. Cordialmente

5 out of 5
Everything about the place was great. The staff, food, cleanliness and overall just a great place

Posted by , from Freeport New York on Nov 2, 2018

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Comment from Hotel Management

Nov 5, 2018 by General Management

Dear Doreen, Thanks for taking the time to share your comments regarding your recent stay. Its wonderful reading how much you enjoyed the staff, food and cleanliness of our facilities. We look forward on welcoming you again soon! Best Regards,

4 out of 5
Nice hotel for a decent price. The hotel is a little old but next to the beach so it’s in a great location. The food at the buffet is ok nothing special about it. Every dinner is a different menu like Italian, Mexican, Asian cuisine, and flavors of the world. Outside the pizza area and sushi bar are nice, you just walk up and order and it’s ready in under 10 minutes. The staff is super friendly.

Posted by , from Las Vegas on Nov 2, 2018

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Comment from Hotel Management

Nov 5, 2018 by General Mangement

Dear Chris, Thanks for taking the time to share your comments regarding your recent stay. Its great to read how much you enjoyed your vacations especially dinners and the service from our staff. We look forward on welcoming you again soon! Best regards,

4 out of 5

Posted by on Nov 2, 2018

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Comment from Hotel Management

Nov 5, 2018 by General Management

Thanks for rating us! We hope to be honored with your visit again soon! Best regards,

4 out of 5

Found a new and great place to stay.

Pros: Food, service and shows.
This is a very good and fun place to stay. The staff was awesome, from Albert up front, to Martina in the pool and all around the resort. The buffet for breakfast was great dinner there was great too. Marco Polo was great had to eat there 3 times, service over the top. Thanks to all of your people I will be back again. Also will tell everyone how good it is there. Thanks Doug (UT)

Posted by , from Utah on Aug 26, 2018

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Comment from Hotel Management

Aug 28, 2018 by General Management

Dear Doug, Thank you so much for taking the time to share your comments regarding your recent stay. We love reading so many names of staff members who went above and beyond with their service, making sure you had a marvelous time! We look forward on welcoming you again in the future! Best regards,

4 out of 5

Nice hotel in good location

Pros: The staff was super friendly and great service.
Cons: A little more variety in the nightly entertainment in the lobby.
Had a nice time at this hotel. Staff was very friendly and helpful.

Posted by on Aug 4, 2018

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Comment from Hotel Management

Aug 7, 2018 by General Management

Dear Rocci, Thanks for taking the time to share your comments regarding your recent stay. We are very happy to read how great your stay was! We hope to be honored with your visit again soon! Best Regards,

4 out of 5
We got an upgrade and it was a suite room with ocean and lagoon view. The food was not so great, but not that bad either. Staff are very friendly, helpful and smiles all the time.

Posted by , from Houston on Aug 2, 2018

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Comment from Hotel Management

Oct 25, 2018 by General Management

Thanks for taking the time to share your comments regarding your recent stay. Comments like yours are truly helpful to know which areas we need to work more and need our full attention. Regarding our food, all our staff is constantly being trained to learn new techniques and offer the best dishes, we try to cater to all palates and although we know sometimes we don't achieve this, please be sure everyone is committed to keep working until we do. Thanks for your feedback. Best regards, General Management

5 out of 5
My daughter and I had such a wonderful time. Francisco and Angel were so accommodating. Francisco helped us plan our tours and Angel who worked in the restaurant was so friendly. I would definitely go again.

Posted by , from New York on Jul 24, 2018

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Comment from Hotel Management

Jul 30, 2018 by General Management

Thanks for taking the time to share your comments regarding your recent stay. Its great to know how wonderful your vacation was! We look forward on welcoming you again soon! Best Regards,

5 out of 5

happy and relaxing vacation

Pros: from the day we check in to the day we check out , we have no complain.
Cons: maybe the food
Location: lot of shopping centers and wonders of the world.
The receptionist was so welcoming and very accommodating even it was so early in the morning before 5am. They are very helpful , when I ask them if they could booked my sisters on the same floor I was, since they followed me when they found out that I was going to Cancun. When they have problems on their shuttle time, I just told them to get help from the front desk and get what they wanted.

Posted by , from walnut, california on Jul 17, 2018

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Comment from Hotel Management

Jul 18, 2018 by General Management

Your comments are greatly appreciated, thank you so much for choosing us. We work very hard to achieve high levels of satisfaction in our guests and it results rewarding to read positive feedback as result from our efforts. Thank you! Please come back soon, we will be waiting for you! Cordially,

5 out of 5

Great hotel

Excellent service, friendly staff right in front of the beach and close to town.

Posted by , from Miami on Jul 16, 2018

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Comment from Hotel Management

Jul 18, 2018 by General Management

Thanks for your great comments! We look forward on welcoming you again soon! Best regards,

About the Royal Solaris Cancun Resort Marina & Spa - All Inclusive

Location Boulevard Kukulcan Km 20.5, Lote 64, Cancun, QROO 77500

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing

Land activities
  • Fitness facilities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Sailing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Snorkeling gear not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Room service during certain hours
  • All non-motorized water sports included
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included

Property Features

Royal Solaris Cancun Resort Marina & Spa - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Royal Solaris Cancun Resort Marina & Spa - All Inclusive offers its guests a full-service spa, a marina, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A children's pool, a fitness center, and a steam room are also featured at the family-friendly Royal Solaris Cancun Resort Marina & Spa - All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 3.5-star Cancun resort.

  • 1 building
  • 299 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (13.9 km / 8.6 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Royal Solaris Cancun Resort Marina & Spa - All Inclusive offers 299 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Las Fuentes - This restaurant serves breakfast only.

Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open select days.

Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.

La Palapita Sushi Bar - Onsite sushi bar.

Pizzalísima - This delicatessen specializes in pizza. Open daily.

Room service (during limited hours) is available.

Entertainment

  • After a day full of activities or relaxation, Royal Solaris Cancun presents nightly shows as follows:
  • • Mexican Show
  • • Masquerade
  • • Latino Music
  • • Love city
  • • 20s show
  • • Mimic show
  • • Broadway
  • Enjoy live music at the lobby bar at night. Night after night you can visit world-famous night clubs such Sr. Frogs, The City, Palazzo, Coco Bongo, Dady'O, and Mandala. Departures are at 10:30 pm every night.

    Nearby Activities

    The majority of recreational activities and facilities described below are included in the room rate for this Royal Solaris (scroll up to the All-Inclusive details section for more information). Non-stop activities at this resort include a range of water and land sports as well as pool games, swimming contests, the Miss and Mr. Solaris contest, Perfect Couples contest, fashion shows, and bingo.

    A colorful playground area welcomes young visitors up to age 4 to frolic with parents along to supervise them; open daily 9 AM-5 PM. Plus, there are lessons in Spanish and Latin dance as well as aerobic and other exercise sessions.

    Hotel staff can arrange other activities such as parasailing, sport fishing, and waterskiing. Two 18-hole golf courses are within 13 km (8 miles). Pok-Ta-Pok, 13.5 km (8 miles) away was designed by Robert Trent Jones and runs along the Hotel Zone, between Blvd Kukulcan and the Nichupte Lagoon. Hilton Cancún Golf Club is 3.5 km (2 miles) away. The recreational activities listed below are available either on site or near the hotel; fees may apply.

    • Snorkeling on site
    • Water skiing nearby
    • Golfing nearby
    • Parasailing nearby
    • Surfing/boogie boarding nearby
    • Beach volleyball on site
    • Kayaking on site
    • Windsurfing on site
    • Yoga classes/instruction on site
    • Playground on site
    • Beach yoga on site
    • Boat tours nearby
    • Fitness classes on site
    • Golf lessons available nearby
    • Personal motorized watercraft on site
    • Sailing nearby
    • Scuba diving nearby
    • Scooter/moped rentals nearby

    Spa Services

    At the Royal Solaris Cancun Resort, Marina & Spa, guests will be pampered with aromatherapy treatments, beauty services, body scrubs and wraps, facial treatments, hydrotherapy, manicures and pedicures, as well as massages.

    • Outdoor treatment areas
    • Couples treatment rooms
    • Manicures and pedicures
    • Body wraps
    • Body treatments
    • Body scrubs
    • Facial treatments
    • Aromatherapy treatments
    • Hydrotherapy treatments
    • Hot stone massage
    • Deep tissue massage
    • Swedish massage
    • Sports massage
    • Massages

    Accessibility

    If you have requests for specific accessibility needs, please note them at check-out when you book your room.

    Hotel Policies

    Check-in

    • Check-in time ends at 11 PM
    • Check-in time starts at 3 PM
    • Minimum check-in age is 18

    Special check-in instructions:

    This property does not allow early check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Check-out

    • Check-out by 11 AM

    Payment types

    Children and extra beds

    • Children are welcome.
    • Free rollaway/extra beds!
    • Free cribs (infant beds)!

    Pets

    • No pets allowed

    Policies

    Extra-person charges may apply and vary depending on property policy.

    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The hotel advises that room view requests made during booking are subject to availability at check-in.

    All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Charges for extra guests may apply and vary according to property policy.

    A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

    • Debit cards not accepted

    Fees

     

    The charges below are included in your overall room price:

    • Resort fee

    We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

    Optional extras

    Hotel Names

    • Cancun Royal Solaris
    • Resort Royal Solaris Cancun
    • Royal Solaris Cancun All Inclusive
    • Royal Solaris Cancun All Inclusive Resort
    • Royal Solaris Cancun Marina
    • Royal Solaris Cancun Resort
    • Royal Solaris Cancun Resort Marina
    • Royal Solaris Cancun Resort Marina All Inclusive
    • Royal Solaris Marina
    • Royal Solaris Resort Marina All Inclusive
    • Royal Solaris Cancun Marina All Inclusive
    • Royal Solaris Marina All Inclusive
    • Royal Solaris Cancun Resort Marina Spa All Inclusive
    • Royal Solaris ina Inclusive

    You should know

    • The total price shown includes a resort fee.
    • Registered guests are the only ones allowed to be in guestrooms.