How close is Riu Caribe All Inclusive to downtown Cancun?

Riu Caribe All Inclusive is 3.1 mi away from Avenida Kukulkan.

Does Riu Caribe All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Is there free parking at Riu Caribe All Inclusive?

This property offers free self parking.

How close is Riu Caribe All Inclusive to the airport?

Riu Caribe All Inclusive is 15.3 mi (33-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Riu Caribe All Inclusive have a pool?

Riu Caribe All Inclusive features 3 outdoor pools and a children's pool.

How close is Riu Caribe All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Riu Caribe All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy massages, mani/pedis, and facials.

Does Riu Caribe All Inclusive offer free breakfast?

Riu Caribe All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

What time is check-in at Riu Caribe All Inclusive?

Check-in is from 4:00 PM - 11:30 PM.

Does Riu Caribe All Inclusive have an airport shuttle?

Airport shuttle services are not available at Riu Caribe All Inclusive.

Is there a casino at Riu Caribe All Inclusive?

No, there is no casino at this property, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are nearby.

Riu Caribe All Inclusive, Cancun: $212 Room Prices & Reviews

Deluxe Double Room, Ocean View (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

$212* Per night/room Jun 21 - Jun 22

Junior Suite, Ocean View (B2C-US)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room (L)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, Ocean View (B2C-US)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room (B)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room, Partial Ocean View (B)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (L)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, Sea View (M)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Sea View (M)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, Ocean View (B2C CAN)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View (B2C CAN)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Oceanfront (B2C-US)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Sea View (E)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite, Oceanfront (B2C CAN)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Oceanfront (L)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View (C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Ocean View (C)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, Oceanfront (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Vista Frontal al Mar (M)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Oceanfront (C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Ocean View (E)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double Room (C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Partial Ocean View (L)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room (M)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

See all rooms (25)

3.7 out of 5

Good!

See all 60 Travelocity Reviews

"I was on vacation with 4 girlfriends and we have an awesome trip.... love love loved it will go again and recommend to everyone I know. " More

By a verified traveler on Tue 11 May 2021

Riu Caribe All Inclusive ratings based on 60 Verified Reviews

Review Summary

3.6 out of 5 3.5 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Riu Caribe All Inclusive

2 out of 5

Very hot, doesn’t seem to have working AC. Lobby bar was filthy and staff was not friendly. Before we even took the elevator to our room, we went back to check in and requested a room next door at the RIU Palace. So glad we did as we heard unpleasant things about the RIU Caribe all week from others. Very happy we made the quick decision to switch properties!!

Posted by a verified traveler on May 19, 2021

Was this review helpful to you?

Comment from Hotel Management

May 21, 2021 by Online Reputation Manager

Dear Guest, Thank you for sharing your valuable feedback. We are sorry to hear that hotel Riu Caribe did not live up to your expectations and you decided to switch hotels, however it is great that finally you had a good time at our Palace hotel. It is true that, our Riu Palace Hotels belong to our more sophisticated line of products, they are more elegant and have some additional services. For your next holidays, we look forward to welcoming you again in one of these hotels. We wish you all the best, Hotel Riu Caribe Online Reputation Manager

5 out of 5

I was on vacation with 4 girlfriends and we have an awesome trip.... love love loved it will go again and recommend to everyone I know.

Posted by a verified traveler on May 11, 2021

May 18, 2021 by Online Reputation Manager

Dear Guest, First of all, we would like to thank you for your comments and the time you have taken to share them with the Expedia community. It is a pleasure for us to know that we have fulfilled our purpose of providing you with an excellent stay. We look forward to welcoming you again on your next visit to our hotel. Best regards, Hotel Riu Caribe Online Reputation Manager

Great place, however,someone should have told us to schedule a covid test when we first checked in. We had to go off the resort and pay a fee to be tested. This was disappointing as it inconvenienced us and took away time from our vacation!

Posted by a verified traveler on May 2, 2021

Everything and every body makes me feel like I'm important and if I needed anything everyone care to my needs so thanks again and I am telling everyone to make plans and go

Posted by a verified traveler on Apr 21, 2021

This was our 2nd time in Cancun, the hotel was nice from the outside and very clean. The bed was extremely hard, I struggled sleeping every night. The Pool is nice, there’s 3 which means there’s plenty of space for everyone. The entertainment was just ok, nothing extraordinary. Also, don’t expect top shelf liquor, they use the cheapest liquor possible. The main issue for me, I will say, the food is AWFUL. No matter which restaurant you try, the food is terrible. The only time I was able to eat in the hotel, was breakfast. I mean who can mess up scrambled eggs? But honestly, the worst resort food I have ever had. Other guests were asking around for recommendations for restaurants, so I knew I wasn’t the only one starving.

Posted by a verified traveler on Apr 20, 2021

Apr 26, 2021 by Online Reputation Manager

Dear Guest, Thank you very much for sharing your opinion. While we are glad to hear you enjoyed the pool and the cleanliness of the hotel, we regret that you experienced some inconveniences that made your holiday less pleasant. Sometimes it is difficult to match all our visitors´ preferences regarding the bed. We would have liked to have been informed regarding this during your stay in order to help you upon request with additional mattress toppers. We lament to learn that our food and drink selection did not meet your expectations, as we always try to satisfy the taste of our clients with our gastronomic and beverage variety. We will pass your comments to our Chef and Maître D’ as there is always room for improvement. We are looking forward to having the opportunity to better serve you in the future. We remain with best wishes, Hotel Riu Caribe Online Reputation Manager

4 out of 5

Hotel was very nice but rooms are out dated. Staff was great and food was a good as all inclusive food can be. Enjoyed and will visit again

Posted by a verified traveler on Apr 10, 2021

1 out of 5

The food was disgusting so was the drinks I’ll never come here again also the worker was very rude you

Posted by a verified traveler on Feb 16, 2021

Feb 18, 2021 by Online Reputation Manager

Dear Guest, Thank you for your feedback. We are very sorry to see your experience with us was not the best. Thank you for all you feedback. Please rest assure that we will share your comment with our management team for a proper follow up. Hope you will choose us again in the future so that we can provide you with a more positive experience! With our best wishes we remain, Hotel Riu Caribe Online Reputation Manager

Do not be misled by the description on Travelocity. We chose a 'Deluxe Double Room, Ocean View" with 2 double beds. The only item correct is the ocean view, as the room was a single room and it had only one double bed. We went immediately to the front desk and they gave us another room. This one was still one room but it had 2 double beds, so why was it so hard not to give us that room in the first place. As for Deluxe, it was just basic. All the walls, the bed linen, and the furniture is white. We thought we were in a hospital. No bedside radio/alarm. Only one light halfway up the wall by the beds, so no bedside lamps. No coffee maker. The bathroom had two sinks but only one had a plug, which leaked of course. There was shampoo in the shower but no conditioner. No instructions on how to use the phone and just 'oper' for the zero, which you had to assume was the front desk, but no-one answered when we tried to call - we had to go down to the front desk with our question. No guide for the TV. There could find only three outlets in the room, and had issues charging our devices, as they failed to fully charge in the usual time. Because we had no alarm clock, we requested a wake-up call at 6am for our return to the airport, but did not get one, even though I saw the front desk person write it down on a list. Be aware that they have shows in the lobby later in the day that can go on to 11PM, so having a room close to the lobby is not for anyone who likes a quiet room.

Posted by Tony, from Santa Rosa, CA on Nov 4, 2020

Nov 5, 2020 by Online Reputation Manager

Dear Tony. Thank you for sharing your valuable. We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate to know that you left our hotel with another opinion. We will address your feedback with our team to follow up. Hopefully you will stay with us again so that we can provide you with a better stay. With our best wishes we remain, Hotel Riu Caribe Online Reputation Manager

The rooms were like prison cells. It had 4 cement walls, uncomfortable beds, and poor lighting. Our door was broken and we couldn’t get in our room. After spending 2 days with the maintenance guys, we were upgraded to a junior suite and it wasn’t any better. Food was horrible. The place was clean and everyone wore masks. The buffet areas should have had more COVID restrictions. On the plus side... the pools and beach on the property were awesome. Clean and fun.

Posted by a verified traveler on Oct 26, 2020

Oct 28, 2020 by Online Reputation Manager

Dear Guest, Thank you for choosing RIU Hotels & Resorts and submitting a review of your recent stay with us. It saddens us to hear of the inconveniences you faced during your visit and apologize for any inconvenience. You can be assured what you have described does not represent the standard we are used to work with. We are always looking for ways to improve our guest experience, as your satisfaction is very important to us. For this reason, we will review your mentioned points of improvement when we next talk this topic with our relevant departments. We hope you will give us another chance to change your perception of our hotel. With our best wishes we remain, Hotel Riu Caribe Online Reputation Manager

3 out of 5

Overall the stay was good. There was not enough food options And the air conditioning in ours and other guests didn’t keep up. The staff were very friendly and helpful.

Posted by a verified traveler on Sep 25, 2020

Oct 1, 2020 by Online Reputation Manager

Dear Guest, Thank you very much for sharing your feedback with us and our Travelocity community. Great to hear you had an overall good experience while staying with us here in Hotel Riu Caribe. The felicity and satisfaction of our guests is very important to us so it is wonderful you appreciated our friendly and helpful staff. On the other hand, we are sorry to hear of the reduction of gastronomic options. The reason are the implemented safety measures to safeguard the health of all our guests and employees during this challenging times. Furthermore, it seems you experienced an issue with the air conditioning system. Please know we welcome you to contact our front desk at any time with concerns you may have or items you need to make your stay more comfortable - we are always here to help. We apologize for any inconvenience. It is through valuable feedback such as yours that we can truly address our shortcomings and will forward it to our management team for further consideration. Thank you! We sincerely hope you will choose to stay with us again on your next visit to Cancun , and give us a chance to provide you a fully satisfactory experience. With our best wishes we remain, Hotel Riu Caribe Online Reputation Manager

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Points Of Interest

Hotel Description

Deluxe Double Room, Ocean View (U)

Junior Suite, Ocean View (B2C-US)

Standard Double Room (L)

Double Room, Ocean View (B2C-US)

Standard Double Room (B)

Standard Double Room, Partial Ocean View (B)

Riu Caribe All Inclusive ratings based on 60 Verified Reviews

Guest reviews for Riu Caribe All Inclusive

About the Riu Caribe All Inclusive

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