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4.7 out of 5

"The atmosphere was very inviting and all the stuff members were great. Thank you for a great stay " More

By a verified traveler on Mon 06 Jun 2022

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Hotel Description

4.5-star beachfront resort near Puerto Cancun Golf Course

Beachfront retreat

Your stay at this Zona Hotelera resort places you within 3 miles (5 km) of Puerto Cancun Marina Town Center and Forum Beach. Puerto Cancun Golf Course and La Isla Shopping Mall are also within 6 miles (10 km).

All-inclusive

A full-service spa, 10 restaurants, and 3 outdoor pools are all featured at this all-inclusive resort. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Relax with a drink at one of the 11 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.

Junior Suite, 1 King Bed, Lagoon View (Allure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$399* Per night/room Aug 29 - Aug 30

Junior Suite, 1 King Bed, Oceanfront (Xcelerate)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Oceanfront (Xcelerate - Live Big)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Oceanfront (Xhale Club - Upper Floors)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Double Beds, Oceanfront (Xhale Club - Upper Floors)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Ocean View (Xcelerate)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Couples (4) Family (1)
5 out of 5
The atmosphere was very inviting and all the stuff members were great. Thank you for a great stay

Posted by on Jun 6, 2022

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Comment from Hotel Management

Jun 14, 2022 by eConcierge

Hola Hola Orlando; We were delighted to read that you have enjoyed all the details we take pride in offering our guests. As our regular practice, we have been happy to share your lovely remarks to our team who constantly work on ensuring that all of our guests only receive the very best in service. We look forward to having you back home in the near future. Best regards,

5 out of 5
Great service!

Posted by on Apr 24, 2022

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Comment from Hotel Management

Apr 26, 2022 by eConcierge

Hola Hola Joel; We were delighted to read that you have enjoyed all the details we take pride in offering our guests. As our regular practice, we have been happy to share your lovely remarks to our team who constantly work on ensuring that all of our guests only receive the very best in service. We look forward to having you back home in the near future. Best regards,

5 out of 5
Great service from every staff member we encountered. They were really helpful. Rooms were really nice and clean. We had the beach/lagoon view. Went to 5 different restaurants at the hotel every dinner and they were all amazing. Quality food. They had nothing but top shelf alcohol.

Posted by on Apr 12, 2022

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Comment from Hotel Management

Apr 12, 2022 by eConcierge

Hola Hola Michael: We would like to thank you for choosing our resort as your host on your recent getaway to our destination. It was a pleasure to have you at home, and we appreciate that you have taken the time to share your experience in this platform. We are very glad to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your kind comment and we have shared it with our team. Best regards,

5 out of 5
Loved the cleanliness and attention to detail. Very lively pool and bars! Entertainment was great with fire dancers and fireworks. Loved that this is a new property and adults only made for a very relaxing vacation.

Posted by , from redondo beach on Apr 12, 2022

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Comment from Hotel Management

Apr 12, 2022 by eConcierge

Hola Hola yessenia: We were delighted to read that you have enjoyed all the details we take pride in offering our guests. As our regular practice, we have been happy to share your lovely remarks to our team who constantly work on ensuring that all of our guests only receive the very best in service. We look forward to having you back home in the near future. Best regards,

3 out of 5
We didn’t like that the only evening entertainment was a fashion show which they shut down an entire pool for the day to set up and then they were charging money to get into it. Very limited restaurants. No nightly buffet. No every restaurant was open each evening. You would only have about 3 to choose from.

Posted by on Mar 24, 2022

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Comment from Hotel Management

Mar 25, 2022 by eConcierge

Hola Hola Robert: There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have in the meantime briefed the team at great length of your comments. We are working on a daily basis to exceed our guests’ expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay. Best regards,

5 out of 5
This is a new property that opened less than a week before we arrived, and they were still landscaping the front of the property. The spa was not open/functional while we were there, which was disappointing. Several restaurants were also not open, including the lunch buffet (which is typically open at other AMR properties), and there were therefore limited options for lunch and dinner. Food was delicious, but as is typical at other AMR properties I have stayed at, the dinner service was *slow*. That all aside, Breathless Cancun Soul is a beautiful resort with a great beach, easy access from the airport, and in near a public park/beach and shopping.

Posted by , from BROOKLINE on Dec 23, 2021

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Comment from Hotel Management

Jan 20, 2022 by eConcierge

Hola Hola John, thank you for contacting us. We truly appreciate your overview as it gives us the opportunity to consolidate our strength points and work on what we might need to improve, in order to offer better and better service standards. We look forward to welcoming you back, to provide you with the memorable stay that you deserve. Best regards,

About the Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Location Blvd. Kukulcan KM. 4.5, Num Ext.: Mz 34, Cancun, QROO 77500

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a fitness center, a rooftop terrace, and a garden. Free valet parking is available. This 4.5-star Cancun resort is smoke free.

  • 429 guestrooms or units
  • 20 levels
  • 2 buildings
  • 10 dining venues
  • 2 swim-up bars
  • 11 bars or lounges
  • 7684 sq ft of conference space
  • 714 sq m of conference space
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive offers 429 air-conditioned accommodations with tablet computers and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. This Cancun resort provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • Tablet
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Food & Drink

Spoon - Overlooking the ocean and pool, this buffet restaurant serves breakfast only. Guests can enjoy alfresco dining (weather permitting).

Silk City - Overlooking the ocean and pool, this sushi bar specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fish Nets - This poolside seafood restaurant specializes in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Coquette - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Spumante - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Surfing/bodyboarding on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Casino nearby

Spa Services

Relax Spa by Pevonia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, American Express, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. On-site antigen/rapid COVID-19 testing is available for a USD 35 fee. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Onsite COVID-19 testing (Antigen) is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Breathless Cancun Soul Resort SPA
  • Breathless Cancun Soul Resort Spa Adults Only All Inclusive

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.