"The resort was absolutely beautiful. The only complaints that I had was that our water went out in our room one day for 40 minutes. I had just got in
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4.5-star beachfront resort near Puerto Cancun Golf Course
Beachfront retreat
Your stay at this Zona Hotelera resort places you within 3 miles (5 km) of Puerto Cancun Marina Town Center and Forum Beach. Puerto Cancun Golf Course and La Isla Shopping Mall are also within 6 miles (10 km).
All-inclusive
A full-service spa, 10 restaurants, and 3 outdoor pools are all featured at this all-inclusive resort. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Relax with a drink at one of the 11 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive ratings based on 19 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive
Everyone (5)Couples (10)Family (2)
4 out of 5
The resort was absolutely beautiful. The only complaints that I had was that our water went out in our room one day for 40 minutes. I had just got in the shower and my husband had to call down to the front desk to have them look at it. I was frustrated because we just came from the beach and pool. I did not like that the drinks were very watered down. Bring your own liquor if you're trying to get a buzz. All of the guests were complaining about the drinks not being strong. If they make the drinks a little stronger then the guests would not keep going back to the bar so much. Whoever cleaned our room forgot to restock our refrigerator two days in a row. They also don't have any straws which is very unsanitary to me. Bring your own straws with you or you will be putting your mouth on the glasses like everyone at the resort. The hallways have a mildew like smell. They should get better cleaning products to mop with to make it smell fresher. Overall, I would revisit this resort again.
Posted by Raquel Mishon on Sep 22, 2023
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Comment from Hotel Management
Sep 22, 2023
by eConcierge
Hola hola Raquel!Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as they enable us to improve our service levels and product.We have taken your comments very seriously and you can be certain that we have shared your comments with our management team so that the necessary retraining measures are being instituted to prevent recurrences in the future.With this said, we look forward to having the opportunity to host you back in the next future and provide you with the remarkable stay you deserve.Best regards,
4 out of 5
The overall stay at the resort was absolutely amazing! The staff are very welcoming and they definitely provide top notch service! My only reasons for not giving 5 stars is because there is a Strong mold smell throughout the hallways of the hotel. When I say strong it’s like unbearable at times. The other reason is that the food is not good it’s tolerable but you definitely feel like you lost our overall with the food. The Japanese restaurant was pretty good with great views. They say you need reservations but we walked in around 555pm and were able to be seated. Because of the hospitality and service I wouldn’t mind coming back again.
Posted by Catherine on Aug 29, 2023
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Comment from Hotel Management
Aug 29, 2023
by eConcierge
Hola hola Catherine! It was a pleasure to have you here and we appreciate that you have taken the time to share your experience on Expedia.We are so glad that we have reached our goal in treating you to the vacation you deserve, we're also grateful for your overview, as it gives us the opportunity to consolidate our strength points and work on what we might need to improve, in order to offer better and better service standards. We truly hope you can give us the opportunity to host you again in the future so that we can offer you another truly remarkable experience that all out of guest deserve.Best regards.
5 out of 5
Posted by Francisco on Aug 17, 2023
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Comment from Hotel Management
Sep 6, 2023
by eConcierge
Hola hola Francisco! Thank you for choosing Breathless Cancún Soul Resort & Spa as your host and for taking the time to share your experience with us. We're delight to know that you have a wonderful time at our resort and glad to know that we have reached our goal in treating you to the vacation you deserve. We hope to have the pleasure to welcome you back, giving us the opportunity of providing you with another memorable experience.Best regards!
1 out of 5
Terrible customer service
Posted by Danielle on Aug 15, 2023
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Comment from Hotel Management
Aug 15, 2023
by eConcierge
Hola hola Danielle! Thank you for sharing your feedback through this means. Your remarks are truly valuable for us, as they enable us to improve our service levels and product.We have taken your comments very seriously and you can be certain that the necessary retraining measures are being instituted to prevent recurrences in the future.With this said, we look forward to having the opportunity to host you back in the next future, to redeem your confidence in our resort and service.Best regards,
5 out of 5
Posted by Armar on Jun 27, 2023
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Comment from Hotel Management
Jul 17, 2023
by eConcierge
Hola, hola Armar! Thank you for choosing Breathless Cancún Soul as your host and taking the time to srate your experience with us.We're delight to know that you have a wonderful time at our resort and glad to know that we have reached our goal in treating you to the vacation you deserve. We hope to have the pleasure to welcome you back, giving us the opportunity of providing you with another memorable experience.Best regards,
5 out of 5
Resort and facilities were amazing. Cleanliness was top notch.
Posted by Kamisha on Jun 18, 2023
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Comment from Hotel Management
Jun 19, 2023
by eConcierge
Hola hola Kamisha! We would like to thank you for choosing our resort as your host on your recent getaway to our destination. We are very glad to learn that your stay was pleasant and that you were highly satisfied with our service. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterize our brand and resort.Best regards,
5 out of 5
Posted by Brianna on Jun 6, 2023
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Comment from Hotel Management
Jun 7, 2023
by eConcierge
Hola hola Brianna! Thank you for choosing Breathless Cancún Soul as your host and taking the time to rate your experience with us.We're delight to know that you have a wonderful time at our resort and glad to know that we have reached our goal in treating you to the vacation you deserve. We hope to have the pleasure to welcome you back, giving us the opportunity of providing you with another memorable experience.Best regards,
3 out of 5
The atmosphere was enjoyable. The pops and beach were very neat and nice. The staff was exceptional!
The techno music got old. It would of been nice to have a variety of music.
The food was a huge disappointment!!
Nothing to eat after 6 that is enjoyable after a full day of sun and drinking. The restaurants that are there you can’t get into. The Mexican restaurant I didn’t eat a bite of my food
Ordered chips a guacamole and was given 5 chips.
The spa was enjoyable.
Posted by Marsha on Apr 29, 2023
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Comment from Hotel Management
May 2, 2023
by eConcierge
Hola hola Marsha! We would like to thank you for choosing Breathless Cancún Soul. It was a pleasure to have you here and we appreciate that you have taken the time to share your experience.We are delighted to read that you have enjoyed the atmosphere, beach and the spa. We are also very happy to learn that you were highly satisfied with our service. On the other hand, please be confident that we will take your comments seriously about the food and music, as part of our constant commitment to improving our service standards and our guest's experience. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality service that characterize our brand and resort.Best regards,
5 out of 5
If you are looking for a resort with the perfect blend of party, class, fun, and excitement this is your place. Such a variety of activates, food, and fun to have. The staff treats you like you've known them for years. Nothing but incredible things to say about this entire resort
Posted by Nicholas John on Apr 10, 2023
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Comment from Hotel Management
Apr 10, 2023
by eConcierge
Hola hola Nicholas John! We would like to thank you for choosing Breathless Cancún Soul on your recent getaway to México.It was a pleasure to have you here and we appreciate that you have taken the time to share your experience on Expedia.We are glad to read that you enjoyed all our energies and very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. Please be confident that we have shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests.We sincerely look forward to welcoming you back on a future occasion and providing you with the excellent service that characterizes our brand and resort.Best regards,
4 out of 5
Posted by Danielle on Feb 27, 2023
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Comment from Hotel Management
Mar 20, 2023
by eConcierge
Hola hola Danielle! Thank you very much for rating us 4 out of 5.This helps us monitor that we are maintaining high standards of service. We look forward to having you back home in the near future.Best Regards,
About the Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Property Features
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a steam room, a fitness center, and a rooftop terrace. Free valet parking is available. This 4.5-star Cancun resort is smoke free.
429 guestrooms or units
20 levels
2 buildings
10 dining venues
2 swim-up bars
11 bars or lounges
7684 sq ft of conference space
714 sq m of conference space
Built in 2021
Deli
Terrace on the roof
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Pool or billiards table
Garden
Gift shop
Beauty salon
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Bar by the pool
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
Available in some public areas:
Free WiFi
Parking
Free valet parking
Transport
Parking: Free valet parking
Room Amenities
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive offers 429 air-conditioned accommodations with tablet computers and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathrobes, slippers, and hair dryers. This Cancun resort provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony
Minibar
Tablet
In-room dining (24 hours)
Smart television
Cable channels
Premium channels
Netflix
Espresso maker
Luxury bedding
Down blanket
Pillow options
Housekeeping (daily)
Nightly turndown service
Local calls (free)
Hair dryer
Safe
Bathrobes
Slippers
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ceiling fan
Wardrobe or closet
Food & Drink
Spoon - Overlooking the ocean and pool, this buffet restaurant serves breakfast only. Guests can enjoy alfresco dining (weather permitting).
Silk City - Overlooking the ocean and pool, this sushi bar specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Fish Nets - This poolside seafood restaurant specializes in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Coquette - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Spumante - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.
Nearby Activities
3 outdoor swimming pools are on site along with a steam room and a fitness center. Other recreational amenities include complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Free bicycles on site
Surfing/bodyboarding on site
Fitness classes on site
Volleyball on site
Beach volleyball on site
Kayaking on site
Casino nearby
Yoga classes/instruction on site
Spa Services
Relax Spa by Pevonia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Number of treatment rooms 9
Couples treatment rooms
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Body scrubs
Aromatherapy treatments
Thalassotherapy treatments
Hydrotherapy treatments
Hot stone massage
Deep tissue massage
Swedish massage
Sauna in spa
Spa tub in spa
Steam room in spa
Reflexology
Sports massage
Detoxification wrap
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Accessible bathroom (in select rooms)
Wheelchair-accessible concierge desk
In-room accessibility (in select rooms)
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property enforces a strict dress code in Coquette, Kibbeh, Picante, Silk City, Spoon, Spumante, Fish Nets, Barefoot Grill, Bare Buns, and The Nook Café.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 65 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls and an off-leash area are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, American Express, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. On-site antigen/rapid COVID-19 testing is available for a USD 35 fee. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Pets allowed in specific rooms only
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property does not follow regional sanitization guidelines
Onsite COVID-19 testing (Antigen) is available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Minimum guest age is 18
Individually-wrapped food options are not available
No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Breathless Cancun Soul Resort SPA
Breathless Cancun Soul Resort Spa Adults Only All Inclusive
You should know
Pool access available from 8:00 AM to 8:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is 13.8 mi (23-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.
Airport shuttle services are not available at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive.
This resort is on the beach. Don't forget your sunscreen!
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive does not offer free breakfast.
No, there is no casino at this resort, but PlayCity Casino (5-min drive) and Royal Yak Casino and Sports Book (6-min drive) are nearby.
Check-in is from 3:00 PM - midnight.
This resort offers free valet parking.
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive features 3 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.
There are 10 onsite restaurants, offering options like Asian cuisine, ocean views, and al fresco dining.
Pamper yourself with a day at Relax Spa by Pevonia, where you can enjoy mani/pedis, body scrubs, and detox wraps.
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is 3.3 mi away from Avenida Kukulkan.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
