The Pyramid Cancun By Oasis - All Inclusive

4-star beachfront property near Delfines Beach

Choose dates to view prices

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Couples treatment rooms, sauna, hot tub, steam room, body treatments

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
All inclusive
Spa
Parking included

Explore the area

Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500

Place, Oasis Arena
‪1 min walk‬
Place, Aquaworld
‪10 min walk‬
Place, Iberostar Cancun Golf Course
‪13 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪30 min drive‬

Room options

Pyramid Standard

Good

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Pyramid Ocean Front

Good

Sea view
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite Pyramid Master

Wonderful

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Suite Pyramid Junior

Good

1 bedroom
Sleeps 3
1 King Bed

Sian Kaan Master Suite

Very good

1 bedroom
Sleeps 2
1 King Bed

Sian Kaan Beach Front

1 bedroom
Sleeps 2
1 King Bed

About the neighborhood

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of Delfines Beach and La Isla Shopping Mall. Oasis Arena and San Miguelito are also within half a mile (1 km).

What's nearby

Oasis Arena - 1 min walk - 0.0 miles
Maya Museum of Cancun - 9 min walk - 0.5 miles
Aquaworld - 10 min walk - 0.5 miles
Iberostar Cancun Golf Course - 13 min walk - 0.7 miles
Delfines Beach - 3 min drive - 1.4 miles

Getting around

Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

‪Tatish Restaurant - ‬4 min walk
‪Tun-kul - ‬9 min walk
‪La Placita - ‬2 min walk
‪Coffee & Me - ‬3 min walk
‪Dos Lunas - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

4-star beachfront property near Delfines Beach

The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive like a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 20 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 15 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

1 building

320 guestrooms or units

6 levels

20 dining venues

2 bars on the beach

15 bars or lounges

2 coffee shops

Meeting rooms

6458 sq ft of conference space

600 sq m of conference space

Buffet breakfast (free)

Casino

Karaoke

Deli

Kid's club (free)

Childcare (surcharge)

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Conference center

Business facilities

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Convenience store

Terrace

Garden

Gift shop

Beauty salon

Onsite shopping

Bellhop

Elevator

Smoking in designated areas

Bar by the pool

The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with safes and complimentary bottled water. 50-inch flat-screen televisions come with cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include showers, bathrobes, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Similar properties

Pool
Breakfast included
All inclusive
Spa

$231 nightly

May 30 - May 31

Total with taxes and fees

Property amenities

Family friendly

Arcade/game room
Children's games
Children's toys
Free children's club
Grocery/convenience store
In-room babysitting (surcharge)
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi
WiFi in public areas is free with a 4-device limit

Parking and transportation

Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
15 bars/lounges
2 beach bars
2 coffee shops/cafes
20 restaurants
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Things to do

4 gaming tables
6 slot machines
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Casino (538 square feet of space)
Concerts/live shows
Evening entertainment
Fitness classes
Free beach club
Free children's club
Full-service spa
Gym
Karaoke
Outdoor pool
Outdoor tennis court
Pilates classes
Playground
Shopping
Steam room
Yoga classes

Accessibility

Elevator

Room amenities

Entertainment

50-inch flat-screen TV with cable channels
iPod dock

Bedroom

Blackout drapes

Bathroom

Bathrobes
Hair dryer
Shower

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning (climate-controlled)
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
A tax is imposed by the city: USD 4.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

Pool access available from 8:00 AM to 8:00 PM.
Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun

Pyramid Grand Oasis All Inclusive

Pyramid Grand Oasis Cancun

Pyramid Grand Oasis

The Pyramid at Grand Oasis All Inclusive

Pyramid Grand Oasis All Inclusive All-inclusive property Cancun

Pyramid Grand Oasis All Inclusive All-inclusive property

Pyramid Oasis Inclusive inclu

Frequently asked questions

How close is The Pyramid Cancun By Oasis - All Inclusive to the airport?

The Pyramid Cancun By Oasis - All Inclusive is 10.5 mi (17-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on May 30, 2026 start from $333, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Pyramid Cancun By Oasis - All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Pyramid Cancun By Oasis - All Inclusive.

How close is The Pyramid Cancun By Oasis - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does The Pyramid Cancun By Oasis - All Inclusive offer free breakfast?

The Pyramid Cancun By Oasis - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at The Pyramid Cancun By Oasis - All Inclusive?

During your stay you can enjoy the 538 square-foot casino on site, featuring 6 slot machines and 4 gaming tables.

What time is check-in at The Pyramid Cancun By Oasis - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Pyramid Cancun By Oasis - All Inclusive?

This property offers free self parking.

Does The Pyramid Cancun By Oasis - All Inclusive have a pool?

The Pyramid Cancun By Oasis - All Inclusive features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does The Pyramid Cancun By Oasis - All Inclusive have a restaurant?

The Pyramid Cancun By Oasis - All Inclusive is home to Benazuza Adults Only, which features Mexican cuisine.

Does The Pyramid Cancun By Oasis - All Inclusive have a spa?

Pamper yourself with a day at Sensoria Spa, where you can enjoy hydrotherapy, aromatherapy, and hot stone massages.

How close is The Pyramid Cancun By Oasis - All Inclusive to downtown Cancun?

The Pyramid Cancun By Oasis - All Inclusive is 1.5 mi away from Avenida Kukulkan.

The Pyramid Cancun By Oasis - All Inclusive Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

10/10 Excellent

Eren

Feb 25, 2026

Stayed 6 nights in Feb 2026

6/10 Okay

Shelly

Traveled with partner

Feb 25, 2026

Disliked: Cleanliness

Call tax a tip, because that’s what it is. You never know how much anything really is as far as tours and stuff. Book them ahead of time to save money. Also, the check out process can be long. You have to wait in the same line as the check-in people. Bar tenders were awesome, food was just okay, and rooms are not the cleanest. Floors are kinda dusty and dirty and we did sets a clock roach in our room at night. Bed was okay.

Stayed 4 nights in Feb 2026

10/10 Excellent

kessandra

Feb 25, 2026

Liked: Cleanliness, staff & service, amenities

Excellent staff, everyone was helpful and friendly

Stayed 8 nights in Feb 2026

6/10 Okay

Amy Jo

Traveled with group

Feb 25, 2026

Liked: Cleanliness, property conditions & facilities

Housekeeping was great. Drinks and food sub par. A couple of restaurants tried to upcharge on drinks even though our concierge had informed us prior that was not to be the case. We spent the week in a bit of confusion as to what was available with our all-inclusive pkg. Very few umbrellas for pool lounging.

Stayed 7 nights in Feb 2026

8/10 Good

Lance Myron King Melitta

Traveled with partner

Feb 25, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great stay good food

Stayed 5 nights in Feb 2026

4/10 Poor

Alice Marie

Feb 24, 2026

Food was mediocre, we were hit with addition fees upon checking in for what the call hotel resort fees of over $200, this is only in the Mexican state of Quintana Roo, taxis are outrageous expensive compared to Puerto Vallarta. adult pool area is right next to the party area and the music was unbelievably loud. If you happened to miss a reservation for dinner they will charge you, staff at restaurants and pool was the only saving grace as they were super nice and helpful, not so much the staff in the check in areas. Room was ok, some issues with water pressure a few times but we managed. We will NOT be going to Cancun area again as there is are hidden cost in everything

Stayed 21 nights in Feb 2026

4/10 Poor

Majed

Feb 24, 2026

Stayed 6 nights in Feb 2026

10/10 Excellent

Nelya

Feb 24, 2026

Stayed 4 nights in Feb 2026

10/10 Excellent

Eldar

Feb 24, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Good

Stayed 6 nights in Feb 2026

2/10 Terrible

Laura

Traveled with partner

Feb 24, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Room was out of date. Tall tub difficult to get into to shower. The second shower was the same but tiles missing all grout and shower didnt work well, pulled spiut tab and it would fall out. When scheduling booking couldnt add 2nd person but when emailed they gave me a quote i would pay at the hotel for adding. Once arroved thwy told me pricing had gone up and was more expensive and would not honor their pricing. The food was mediocre and drinks were all basic. They didnt have creams or liquored flavors that are more in style for flavouraed drinks. The margaritas and pina coladas were basic ad missing flavor. And only 1 option of beers. Struggled getting into getting food at restaurants and drinks. The outdoor food bars had food sitting out in sun for hours and most food spoiling witing for someone new to get sick. Not enough chairs in the beach onces they did have were mostly all in plain sun and missing umbrellas... but you could pay for them and they could offer some with umbrellas. Dont make same mistake as i did and spend a few more dollars and go to a better quality hotel.

Stayed 5 nights in Feb 2026

6/10 Okay

Charline

Feb 23, 2026

Stayed 3 nights in Feb 2026

2/10 Terrible

Stacey

Traveled with partner

Feb 23, 2026

Disliked: Cleanliness, amenities

We booked an ocean front room, when we arrived the front desk told us the resort was sold out, the room wasn't available. We would be put in a standard room. No upgrades were available for the whole week. They were quite rude about it and told me to deal directly with Expedia about a refund for the downgrade in room. I had a manger get involved, still unable to provide me with any type of upgrade for our room for the whole trip. We had the pearl bracelet that got us better food options, however the resort was booked and reservations for dinner each night was booked. After complaining about the service, I managed to get dinner reservations made for each night, I didn't choose, they gave me what they could. The a la carte breakfast looked nice, however upon arrival we were told it was a 45 min wait for a table. Each morning was the same. We showed up late for our reservation at the Italian restaurant. our mistake, we thought the reservation was for 9, it was for 7 They refused to seat us without our confirmation slip. The manager of the restaurant actually walked all the way to our building to get the confirmation paper from our concierge, walked it back to prove us wrong, then told us we could go to the buffet. The restaurant was not full, it closed at 10, he would seat us if we could prove our reservation was for 9 but would not seat us because it was at 7. The customer service was no bueno! 2/10. The beach was perfect, bali beds had excellent service 9/10 Food 5/10 Room 3/10

Stayed 4 nights in Feb 2026

8/10 Good

Sefika

Feb 23, 2026

Liked: Cleanliness, amenities, property conditions & facilities

“The hotel lacks sufficient lounge space, and many guests reserve seats very early in the morning, which creates inconvenience. Additionally, there are not enough restaurant reservations available. Aside from these issues, everything else was fine.”

Stayed 4 nights in Feb 2026

6/10 Okay

Michael, St Augustine

Feb 23, 2026

Stayed 5 nights in Feb 2026

8/10 Good

Jillian

Traveled with group

Feb 22, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The amenities were excellent, and the rooms were cleaned daily. Sometimes we had to request new toiletries/water after the room was cleaned. This level (pyramid) gets you more access than some other rooms at the same resort, which was great! We had more dining options.

Stayed 5 nights in Feb 2026

8/10 Good

Matt

Feb 21, 2026

Stayed 1 night in Feb 2026

4/10 Poor

Justin

Feb 21, 2026

Stayed 5 nights in Feb 2026

2/10 Terrible

Maria Adriana

Traveled with family

Feb 21, 2026

Liked: Cleanliness

The room , how we buy our packages in advance and pay estar for rooms to be in ocean view and king size beds and when we get their they don’t tell us nothing until they take us to our room and nothing what I paid for in advance , last time I’m staying in this hotel

Stayed 6 nights in Feb 2026

10/10 Excellent

karina lopez

Feb 21, 2026

Stayed 6 nights in Nov 2025

10/10 Excellent

Olusegun

Traveled with group

Feb 20, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean room, great staff

Stayed 3 nights in Oct 2025

4/10 Poor

elisabetta, new york

Traveled with family and small children

Feb 20, 2026

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Pro: great location and beach, awesome personnel, hard workers, always available and with a smile on their faces. Cons: Very hard to find a chair available on the beach or near the pools. You have to wake up at 6am and run to occupy what you can find available...and you need to be lucky. There are no umbrellas on the beach, no umbrellas near pools. Looong lines at the buffet locations at every hour and we were not able to make any dinner reservation at any restaurant, at our arrival everything was booked for weeks already... ...Finally, we woke up at 4am one day with water all over our room floor , coming from the hallway putside the room, noone know why, noone offer a refund nor a reimburse of our soaked wet stuff.

Stayed 4 nights in Feb 2026

2/10 Terrible

Leard

Feb 19, 2026

I am extremely disappointed with my experience at The Pyramid by Oasis. When we arrived, we were informed that our original room was no longer available because the hotel had overbooked. Instead of honoring our reservation, they switched us to a different room without any real explanation or proper accommodation. What made the situation worse was the attitude of the staff. They were rude, unhelpful, and showed no concern for the inconvenience they caused. There was no apology, no effort to make things right, and no customer service whatsoever. After traveling and expecting a smooth check-in, this was the last thing we needed. Overbooking is a management issue, not the guest’s fault. The way it was handled was completely unprofessional. I would not recommend staying here if

Stayed 3 nights in Feb 2026

6/10 Okay

ELIZABETH, Milwaukee

Traveled with partner

Feb 18, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Our room only had 2 double beds. My fiancé and I prefer to sleep in 1 bed and double beds are not big enough. I requested a king size months ago and received a reply they would accommodate but they didn’t and said they had none available. Our shower drain wouldn’t drain they sent someone twice to plunge but it didn’t work so had to shower with it in low pressure so the water could drain. Couldn’t get dinner reservations at all our first night and the second night was able to lock in 3 dates of our 6 night stay with what was available. Buffet was small and repetitive and saw cross contamination of food also just other foods mixed with foods. No blenders at any bar except one so no frozen drinks in the hot weather. Some of the cooks looked miserable. Grill was supposed to open at 11 and kept being told 15 min but was told it wasn’t ready til 11:30. Definitely consider this a low budget hotel.

Stayed 6 nights in Feb 2026

10/10 Excellent

Maria San

Feb 17, 2026

Stayed 7 nights in Feb 2026

10/10 Excellent

Heriberto

Feb 17, 2026

Liked: Cleanliness, property conditions & facilities

Every single thing was awesome except breakfast delay at cafe del mar

Stayed 5 nights in Feb 2026

The Pyramid Cancun By Oasis - All Inclusive

Choose dates to view prices

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Pyramid Standard

Pyramid Standard

View all photos for Pyramid Ocean Front

Pyramid Ocean Front

View all photos for Suite Pyramid Master

Suite Pyramid Master

View all photos for Suite Pyramid Junior

Suite Pyramid Junior

View all photos for Sian Kaan Master Suite

Sian Kaan Master Suite

View all photos for Sian Kaan Beach Front

Sian Kaan Beach Front

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About the neighborhood

Cancun

What's nearby

Getting around

Restaurants

About this property

The Pyramid Cancun By Oasis - All Inclusive

Similar properties

The Grand Oasis Cancun - All Inclusive

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

Good

7.6/10

7.4/10

7.6/10

7.2/10

Reviews

10/10 Excellent

Eren

Eren

6/10 Okay

Shelly

Shelly

10/10 Excellent

kessandra

kessandra

6/10 Okay

Amy Jo

Amy Jo

8/10 Good

Lance Myron King Melitta