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The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

Property class: 4
Family-friendly stay near Delfines Beach

Choose dates to view prices

Photo gallery for The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

A resort with multiple swimming pools, beachfront views, and a variety of building structures.
Creator video
A modern living room with a sofa, armchair, and a desk with a TV. There is a large window with a view of the ocean.
A hotel lobby with wooden ceiling, marble flooring, seating areas, and a reception desk.
A resort with a central building surrounded by lush greenery and a view of the ocean.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪1 min walk‬
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Pyramid Standard

A hotel room with a bed, bedside table, TV, and a view of the outdoors.

Pyramid Standard

7.2 out of 10
Good
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

A hotel room with a large bed, a desk, a television, and a view of the ocean.

Pyramid Ocean Front

7.0 out of 10
Good
(38 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Pyramid Master

A hotel room with a large bed, a flat-screen TV, a minibar, and a view of the ocean.

Suite Pyramid Master

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Pyramid Junior

A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a dresser with drawers.

Suite Pyramid Junior

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sian Kaan Master Suite

A hotel room with a large bed, a flat-screen TV, a minibar, and a view of the ocean.

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Beach Front

A hotel room with a bed, bedside table, TV, and a view of the ocean.

Sian Kaan Beach Front

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

On the beach.You'll be steps from Oasis Arena and a 5-minute walk from San Miguelito. Delfines Beach and Hotel Zone Beaches are also within 3 miles (5 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Oasis Arena - 1 min walk - 0.0 miles
  • Nichupté Lagoon - 3 min walk - 0.2 miles
  • Maya Museum of Cancun - 9 min walk - 0.5 miles
  • Aquaworld - 10 min walk - 0.5 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Havana Sports Bar - ‬1 min walk
  • ‪La Placita - ‬2 min walk
  • ‪Coyote Loco - ‬3 min walk

About this property

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

Family-friendly stay near Delfines Beach
The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive like a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 20 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 15 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 320 guestrooms or units
  • 6 levels
  • 20 dining venues
  • 2 bars on the beach
  • 15 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive offers 320 accommodations with safes and complimentary bottled water. 50-inch flat-screen televisions come with cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include showers, bathrobes, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.
Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

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  • Breakfast included
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.70 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

How close is The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive to the airport?

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive is 10.5 mi (17-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive on Oct 27, 2026 start from $295, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive.

Does The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive offer free breakfast?

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

What time is check-in at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Does The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive have a pool?

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive have a restaurant?

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive is home to Benazuza Adults Only, which features Mexican cuisine.

Does The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive have a spa?

Pamper yourself with a day at Sensoria Spa, where you can enjoy mani/pedis, facials, and massages.

How close is The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive to downtown Cancun?

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive is 7.6 mi away from Cancun.

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 732 out of 1872 reviews
Rating 8 - Good. 375 out of 1872 reviews
Rating 6 - Okay. 308 out of 1872 reviews
Rating 4 - Poor. 186 out of 1872 reviews
Rating 2 - Terrible. 271 out of 1872 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach front view room we had was amazing, the room was clean and comfortable. The infinity pool was absolutely stunning!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good food people
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room Was a bit old, Food was ok
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to travel
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I paid for didn't meet even the minimum standards, and the staff couldn't fix the issues—there was no water, no coffee, and no internet. They offered a complimentary bottle of wine but didn't provide glasses or a corkscrew. When I booked my package, it promised a beach view, but at check-in, I was told none were available unless I upgraded to a more expensive package. I rented one of your most expensive accommodations—supposedly with a beach view—only to get a view of seaweed; the private pool was dirty and full of trash, and all they did was dump an excessive amount of chlorine into it! and the room looks old and bad maintained
Stayed 9 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We upgraded to a master suite Sian Ka’an and the room was amazing! We had a terrace with a big plunge pool. We had reservations for all the restaurants. Definitely upgrade its 100% worth it!
Stayed 6 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service
Beach view and outdoor pool was good. Creating reservations and getting transportation was a little bit of a hassle but nothing bad. Good time but I don't think we would book this resort again.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, friendly staffing
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was cleaned every day, the staff was super friendly and kind. We’re definitely coming back!!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,outdoor pool was really cleaned. Restaurant food really good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The resort is beautiful, But the rooms need some work done, the A/C in my room was not working properly since I got there, and I had an incident where I slipped and fell coming in to my room because water had been dripping from the ac duct.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Room was okay, good food, more choices of restaurants, but my room didn't get water bottles refill everyday, and also there was 2 -3 times power outages in the first day, the power outage all day during daytime of our second day which was extremely hot and uncomfortable especially we were travelling with small kids
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great stay good food
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are returning clients who consistently value the attentive service. It is a remarkable establishment in Cancun, Mexico.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I visited for our anniversary, and the staff gave us a lovely surprise. Overall, everything was excellent: the ocean view from our room, the cleanliness, and the housekeeping staff, who kindly ensured the room was kept in great shape every day. The in-room fridge was restocked daily, and the food at the various restaurants and buffets was delicious. The entertainment was a real bonus, too; different shows each night kept us entertained and happy. Thanks to the huge pool, we felt like we had our own space despite the hotel being busy, which made for a very pleasant experience. The staff was generally very friendly; we would especially like to highlight Mr. Libardo, who served us at one of the poolside bars and was incredibly attentive. We would definitely return to this hotel.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was verry nice
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in one day late and they gave my room away. The room they gave me was dirty the toilet made a loud sound it was worse than a motel 6.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. People very kind. Food excellent. Without hesitation my next trip to Cancun I will stay at Pyramid Hotel
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view of the ocean, Room very clean and the service is excellent.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful! The food was great! And the pool was AMAZING!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
old, pretty unkept, but friendly people and nice restaurants.
Stayed 3 nights in Mar 2026

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