The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
4-star beachfront property near Delfines Beach

Choose dates to view prices

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Creator video
Lobby
Sian Kaan Master Suite | Free minibar, in-room safe, blackout drapes, iron/ironing board
20 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪1 min walk‬
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Room Standard with Sea View

  • 376 sq ft
  • Sleeps 4

Pyramid Ocean Front Room

  • Sleeps 2

Pyramid Ocean View King Room

  • Sleeps 2

Pyramid Sunset View King Room

  • Sleeps 2

Double Room Deluxe with Sea View

  • 269 sq ft
  • Sleeps 2

Double Room Master with Sea View

  • 269 sq ft
  • Sleeps 2

Pyramid Standard

7.0 out of 10
Good
(49 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pyramid Ocean Front

7.0 out of 10
Good
(35 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite Pyramid Master

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Pyramid Junior

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Sian Kaan Beach Front

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room Standard

8.0 out of 10
Very good
(2 reviews)
  • 376 sq ft
  • Sleeps 4

Room Standard with Lake View

  • 376 sq ft
  • Sleeps 4

Double Suite Premium with View

  • 882 sq ft
  • Sleeps 2

Suite Premium with Sea View

  • 882 sq ft
  • Sleeps 2

Room Superior with Sea View

  • 376 sq ft
  • Sleeps 4

Pyramid Junior Suite

  • Sleeps 2

Pyramid Standard Room

  • Sleeps 3

Pyramid Master Suite

  • Sleeps 2

Sian Kaan Beach Front

  • Sleeps 2

Sian Kaan Master Suite

  • Sleeps 2

Suite Standard with View

  • 688 sq ft
  • Sleeps 2

Room Premium

  • 376 sq ft
  • Sleeps 2

Room Standard

  • 376 sq ft
  • Sleeps 1

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About the neighborhood

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of Delfines Beach and La Isla Shopping Mall. Oasis Arena and San Miguelito are also within half a mile (1 km).

What's nearby

  • Oasis Arena - 1 min walk - 0.0 miles
  • Maya Museum of Cancun - 9 min walk - 0.5 miles
  • Aquaworld - 10 min walk - 0.5 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles
  • Delfines Beach - 2 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪La Placita - ‬2 min walk
  • ‪Bahia Rodizzio - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Piña Colada - ‬10 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

4-star beachfront property near Delfines Beach
The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive like a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 20 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 15 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 320 guestrooms or units
  • 6 levels
  • 20 dining venues
  • 2 bars on the beach
  • 15 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Buffet breakfast (free)
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with safes and complimentary bottled water. 50-inch flat-screen televisions come with cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include showers, bathrobes, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.
Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 15 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafes
  • 20 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.82 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

How close is The Pyramid Cancun By Oasis - All Inclusive to the airport?

The Pyramid Cancun By Oasis - All Inclusive is 10.5 mi (17-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on Apr 12, 2026 start from $383, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Pyramid Cancun By Oasis - All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Pyramid Cancun By Oasis - All Inclusive.

How close is The Pyramid Cancun By Oasis - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does The Pyramid Cancun By Oasis - All Inclusive offer free breakfast?

The Pyramid Cancun By Oasis - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at The Pyramid Cancun By Oasis - All Inclusive?

During your stay you can enjoy the 538 square-foot casino on site, featuring 6 slot machines and 4 gaming tables.

What time is check-in at The Pyramid Cancun By Oasis - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Pyramid Cancun By Oasis - All Inclusive?

This property offers free self parking.

Does The Pyramid Cancun By Oasis - All Inclusive have a pool?

The Pyramid Cancun By Oasis - All Inclusive features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does The Pyramid Cancun By Oasis - All Inclusive have a restaurant?

The Pyramid Cancun By Oasis - All Inclusive is home to Benazuza Adults Only, which features Mexican cuisine.

Does The Pyramid Cancun By Oasis - All Inclusive have a spa?

Pamper yourself with a day at Sensoria Spa, where you can enjoy massages, body scrubs, and aromatherapy.

How close is The Pyramid Cancun By Oasis - All Inclusive to downtown Cancun?

The Pyramid Cancun By Oasis - All Inclusive is 1.5 mi away from Avenida Kukulkan.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 657 out of 1731 reviews
Rating 8 - Good. 360 out of 1731 reviews
Rating 6 - Okay. 286 out of 1731 reviews
Rating 4 - Poor. 175 out of 1731 reviews
Rating 2 - Terrible. 253 out of 1731 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

deborah

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Tarannum

Stayed 2 nights in Dec 2025

6/10 Okay

Aimei

Stayed 3 nights in Dec 2025

10/10 Excellent

Brandon

Traveled with family and small children
Liked: Amenities
great experience!
Stayed 5 nights in Dec 2025

6/10 Okay

sachindra

Traveled with family
Disliked: Staff & service
For $400 a night I expected a lot more Cleaning was at best 6/10 effort Getting supplies like towels / sundries took over 2 hours sometimes to get to you English is limited so when they don’t understand you … you are dismissed Food was substandard at the buffets .. and vegetarian options are limited There are certain sections that are restricted for specific sub hotels and we were very abruptly asked to leave or we would be charged for it I’m not sure if it is Mexican culture but their customer services leaves much to be desired … This place is at best a $ 100 per night and leaves much to be desired …. My recommendation is stick to the major hotel name brands …. Cancun was amazing however I would spend my money elsewhere.
Stayed 5 nights in Dec 2025

2/10 Terrible

Alicia N Garcia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at many all inclusive hotels never had an experience like this to start off you don’t get any information from checkin staff the place is huge and you have to sit through a presentation and get some kind of membership for special treatment and to get restaurant info and reservations which we didn’t do as we have two kids and this is a vacation not trying to purchase anything else We stayed 7 night takes a lot of saving for a family of four to go on a vacation like this to start off eating at the buffet multiple times a day gets old very quickly, but it was almost impossible to get dinner reservationexample, we arrived on a Thursday and they didn’t have openings for dinner reservations on Thursday or Friday night also they weren’t taking reservations for Christmas Eve dinner you had to wake up at 4 AM. Our time to go stand in line in the lobby to be able to get a dinner reservation for that night that is ridiculous as everyone there is on vacation, but I guess their goal was for people to purchase a $60 dinner again trying to make more money as people already paid for an all-inclusive stay at this hotel.Staff was not very friendly all the bathrooms smell like urine multiple times bathrooms didn’t have toilet paper available or hand soap The room was very dated. Smelled like urine the whole time the bathtub water would not drain it was clogged and the showerhead stopped working on the second night they were definitely understaffed multiple areas. The roof was leakin
Stayed 7 nights in Dec 2025

4/10 Poor

Timothy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
Beach epic. Exterior of property epic, don't look close. Rooms and staff and food very 67 at best. Save your money look around. Go here if you have to. Paying $200 USD upon arrival for environmental something was the best surprise. This property is not trying at all to clean the beach or be eco friendly.
Stayed 10 nights in Dec 2025

6/10 Okay

Hamoyon

Stayed 6 nights in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2025

10/10 Excellent

Donovan

Traveled with partner
Liked: Staff & service, amenities
Great staff, tons of restaurants, upgraded us to an oceanfront room for free. Would go back here when I visit cancun! I don’t recommend peak times though, it can get very busy.
Stayed 6 nights in Dec 2025

4/10 Poor

Kevin

Traveled with family
The outlets where falling out in the room, one of the fixtures wouldn't turn the sink off, had to turn it off underneath. Had to mess with with the shower fixture to get it turn off. Check in was confusing no one taking our bags and directing us where to go. They say they have alot of restaurants but when we tried to make a reservation on the first night they were already booked for our entire stay so we had to eat at the buffet for dinner our entire stay. Nice location but would not stay there again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Trevor

Stayed 8 nights in Dec 2025

2/10 Terrible

Luis Ricardo Lee

It was a very very very terrible experience
Stayed 4 nights in Dec 2025

6/10 Okay

Dorothy

Traveled with family
Liked: Amenities
Food was good Bar staff was friendly Staff at the snack bars were very unfriendly Bedroom was clean. Our friends that were with us had trouble getting clean towels daily. Washrooms were out of paper towel ALWAYS!! Overall it was ok. 5/10
Stayed 9 nights in Dec 2025

8/10 Good

Juan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel’s WiFi doesn’t works properly
Stayed 4 nights in Dec 2025

6/10 Okay

TRACEY

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
We have been to the Pyramid several times. This time it felt like everything was different, and not in a good way. Staff seemed lazy and not interested in what guests had to say. Service was very lacking in restaurants and bars. We will probably search for an alternate hotel next trip.
Stayed 3 nights in Dec 2025

8/10 Good

Andres

Stayed 5 nights in Dec 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2025

6/10 Okay

Rosalva

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was hard to get room service and also had to wait almost 2 hrs for toilet paper refill. They cleaned my room but left me with wet sheets on my bed.
Stayed 4 nights in Dec 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, an small issue at breakfast once. Staff very friendly. Upon arrival at check in we didn’t get all the information required. Hotel is too big.
Stayed 3 nights in Dec 2025

8/10 Good

David

Stayed 7 nights in Dec 2025

10/10 Excellent

Frederick

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Staffing and courtesy that was focused on the details UNMATCHED!!
Stayed 5 nights in Dec 2025

6/10 Okay

veronica

Traveled with family
Liked: Cleanliness
Food
Stayed 7 nights in Dec 2025

10/10 Excellent

Walter

Liked: Cleanliness
Stayed 3 nights in Sep 2025

6/10 Okay

David

Traveled with family
Liked: Amenities
The room was okay, it wasn’t great. Shower valves were loose and would come off. Showers also leaked a lot of water when showering. Coffee machine didn’t work. Overall staff was great once checked in. The check in process is the worst. There is no order and you could be there first but because they take such a long time to check in the staff would call the other people that have just gotten there instead of guest that have been waiting longer. Each check in must of taken 30 min or longer. The property itself was very nice. Nice pools and bars. Buffets were amazing.
Stayed 6 nights in Dec 2025