Iberostar Waves Quetzal - All Inclusive

4.5-star beachfront resort near Playa del Carmen Maritime Terminal

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Relax by the infinity pool overlooking the ocean, surrounded by lush greenery and palm trees.

8 restaurants, lunch, dinner served; Japanese cuisine

4 outdoor pools, pool umbrellas, sun loungers

Relax on the balcony with ocean views, surrounded by palm trees and a comfortable seating area.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
All inclusive
Room service
Housekeeping

Explore the area

Playa del Carmen, QROO

Playa del Carmen Main Beach
‪5 min drive‬
Xplor Theme Park
‪5 min drive‬
Xcaret Eco Theme Park
‪9 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Premium Room (Near Pool)

377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Near Beach)

377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Promo)

377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, premium bedding, down comforters, free minibar

Last room available

377 sq ft
Sleeps 1
1 Double Bed OR 1 King Bed

Junior Suite, Oceanfront

409 sq ft
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room

Very good

377 sq ft
Sleeps 1
2 Double Beds

Premium Room (Near Pool)

Very good

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Penthouse, 2 Bedrooms, Oceanfront (Suite)

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Excellent

409 sq ft
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

Exceptional

409 sq ft
Sleeps 4
1 King Bed

Premium Room

Very good

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

409 sq ft
Beach view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room (Tropical View)

Exceptional

377 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room (Promo)

Wonderful

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

377 sq ft
Sleeps 1
1 King Bed

Last room available

377 sq ft
Sleeps 4
1 Double Bed OR 1 King Bed

Premium Room, Accessible

Exceptional

377 sq ft
Sleeps 3
1 Double Bed and 1 King Bed

Premium Room (Near Beach)

Wonderful

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Penthouse, 2 Bedrooms, Oceanfront (Suite)

Sleeps 1
2 Double Beds

Premium Room, Accessible

377 sq ft
Sleeps 1
2 Double Beds

Junior Suite, Oceanfront (Beach Access)

409 sq ft
Beach view
Sleeps 1
1 King Bed

Room Premium with Garden View

Sleeps 4

Room Premium with Garden View

Sleeps 4

Double Room Premium with View

Sleeps 4

Suite Junior with Sea View

Sea view
Sleeps 4

Quadruple Room Premium with Pool View

Sleeps 3

Suite Junior

Sleeps 4

Quadruple Room Premium with View

Sleeps 3

Double Room Premium

Sleeps 4

Double Room Premium

Sleeps 4

Suite Junior with Sea View

Sea view
Sleeps 4

Suite Junior with Ocean View

Ocean view
Sleeps 4

Suite Junior with Sea View

Sea view
Sleeps 4

Quadruple Room Premium with View

Sleeps 3

Double Room Premium with Pool View

Sleeps 4

Room Premium

Sleeps 3

Suite Junior

Sleeps 4

About the neighborhood

Playa del Carmen

On the beach.Your stay at this Playacar resort places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Mamitas Beach are also within 3 miles (5 km).

View more Resorts in Playa del Carmen

What's nearby

Quinta Avenida - 4 min drive - 2.0 miles
Playa del Carmen Maritime Terminal - 4 min drive - 2.0 miles
Playa del Carmen Main Beach - 5 min drive - 2.5 miles
Xplor Theme Park - 5 min drive - 3.8 miles
Xcaret Eco Theme Park - 9 min drive - 5.1 miles

Getting around

Cancun Intl. Airport (CUN) - 56 min drive

Restaurants

‪Festival Grand Buffet - ‬8 min walk
‪Rosa Roja - ‬5 min walk
‪El Gaucho Steakhouse - ‬6 min walk
‪Cupcake Cafe - ‬6 min walk
‪RIU Yucatan - ‬7 min walk

About this property

Iberostar Waves Quetzal - All Inclusive

4.5-star beachfront resort near Playa del Carmen Maritime Terminal

Iberostar Waves Quetzal - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Iberostar Waves Quetzal - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool, and a steam room. Self parking and valet parking are free.

This 4.5-star Playa del Carmen resort is smoke free.

350 guestrooms or units

3 levels

8 dining venues

3 bars by the pool

7 bars or lounges

Meeting rooms

Buffet breakfast (free)

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference space

Dry cleaning

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Garden

Gift shop

Beauty salon

Onsite shopping

No smoking on site

Water dispenser

Bar on the beach

Iberostar Waves Quetzal - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Spa Sensations has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Relax by the pool surrounded by lush greenery and palm trees, with lounge chairs and thatched-roof structures providing shade.

Pool
All inclusive
Spa
Kids pool

Property amenities

Family friendly

4 outdoor pools
Children's games
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Playground

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free valet parking on site
Onsite parking includes off-street options

Food and drink

3 poolside bars
7 bars/lounges
8 restaurants
A beach bar

Things to do

4 outdoor pools
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Gym
Kayaking
Playground
Sauna
Shopping
Snorkeling
Steam room
Tennis
Tennis lessons
Windsurfing
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Smooth flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible spa

Room amenities

Entertainment

Flat-screen TV with satellite channels

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Food and drink

Free stocked minibar
Limited room service

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Composting
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Iberostar Quetzal

Iberostar Quetzal All Inclusive

Iberostar Quetzal All Inclusive Playa del Carmen

Iberostar Quetzal Playa del Carmen

Quetzal Iberostar

Iberostar Hotel Quetzal Playacar

Iberostar Quetzal Playacar Hotel Playa Del Carmen

Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico

Iberostar Quetzal All Inclusive All-inclusive property

Iberostar Quetzal Inclusive i

Frequently asked questions

How close is Iberostar Waves Quetzal - All Inclusive to the airport?

Iberostar Waves Quetzal - All Inclusive is 20.8 mi (277-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Iberostar Waves Quetzal - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Iberostar Waves Quetzal - All Inclusive.

How close is Iberostar Waves Quetzal - All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Iberostar Waves Quetzal - All Inclusive offer free breakfast?

Iberostar Waves Quetzal - All Inclusive does not offer free breakfast.

Is there a casino at Iberostar Waves Quetzal - All Inclusive?

No, there is no casino at this resort, but Riviera Gran Casino (7-min drive) is nearby.

What time is check-in at Iberostar Waves Quetzal - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Iberostar Waves Quetzal - All Inclusive?

This resort offers free self parking and valet parking.

Does Iberostar Waves Quetzal - All Inclusive have a pool?

Iberostar Waves Quetzal - All Inclusive features 4 outdoor pools and a children's pool.

Does Iberostar Waves Quetzal - All Inclusive have a restaurant?

Iberostar Waves Quetzal - All Inclusive is home to Bonsai Restaurant, which features Japanese cuisine.

Does Iberostar Waves Quetzal - All Inclusive have a spa?

Pamper yourself with a day at Spa Sensations, where you can enjoy beach massages, facials, and body wraps.

How close is Iberostar Waves Quetzal - All Inclusive to downtown Playa del Carmen?

Iberostar Waves Quetzal - All Inclusive is 2.2 mi away from Playa del Carmen.

Iberostar Waves Quetzal - All Inclusive Reviews

8.4

Very Good

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

Andreia

Traveled with family

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We loved the outdoors. The green areas and animals were beautiful and entertaining. The in room bathrooms needs help though.

Stayed 7 nights in Apr 2025

10/10 Excellent

Sarah

Traveled with family

Apr 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort

Our stay was amazing. The resort is beautiful. So many animals. The food was delicious. The staff was friendly and helpful. Everything was clean and well maintained. If you want quiet book a room away from the theater. Booking a cabana decreases the stress of finding chairs by the pool. We will definitely return to this location.

Stayed 6 nights in Mar 2025

10/10 Excellent

Hannah

Traveled with partner

Apr 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great vacation! Food and drinks were amazing. A lot of wildlife and beautiful beach. We would come back to this resort.

Stayed 3 nights in Mar 2025

10/10 Excellent

Angelo

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

6/10 Okay

Mario, Floresville

Mar 6, 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

Cammie

Traveled with partner

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is awesome!

Stayed 6 nights in Feb 2025

8/10 Good

CHRISTOPHER

Traveled with family

Feb 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beach was great

Stayed 4 nights in Feb 2025

8/10 Good

Pablo

Traveled with family

Feb 17, 2025

Liked: Staff & service

Stayed 7 nights in Feb 2025

10/10 Excellent

Stephanie, Peoria

Traveled with group

Feb 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beach is the best. Big pool very noisy. Jungle and animals are fantastic.

Stayed 8 nights in Jan 2025

10/10 Excellent

Shelby

Jan 24, 2025

Stayed 8 nights in Jan 2025

8/10 Good

Swati

Traveled with family and small children

Jan 13, 2025

Liked: Staff & service

Lots of nature / wild stuff around the resort. Very green.

Stayed 5 nights in Dec 2024

4/10 Poor

Mechelle

Traveled with family

Jan 9, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 5 nights in Dec 2024

10/10 Excellent

Hahsim

Traveled with family

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very family oriented resort

Stayed 5 nights in Jan 2025

10/10 Excellent

Sergey

Jan 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

wonderful rooms near the beach.

Stayed 7 nights in Dec 2024

10/10 Excellent

Boris

Jan 6, 2025

Stayed 12 nights in Dec 2024

8/10 Good

Ekaterina

Jan 2, 2025

Stayed 10 nights in Dec 2024

10/10 Excellent

Sujay

Traveled with family and small children, Traveled with family

Dec 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience. Room was closer to the theater so a couple of nights were a bit loud. Room seemed to be a bit dated but otherwise clean. Everything else was super good including dining options, staff, quality of food, drinks, entertainment options for kids

Stayed 5 nights in Dec 2024

2/10 Terrible

rocky

Traveled with family and small children

Dec 27, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The property had its ups and downs but Expedia is the one that truly let me down. I did not recieve the services I paid for. In fact, this hotel does not offer what Expedia sold me.

Stayed 6 nights in Dec 2024

8/10 Good

Alex

Traveled with family and small children

Dec 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An older hotel often means more growned up trees. This property is literally located in the midst of jungle and within a gated community. Its very clean, staff is friendly, food is good. I didnt like the pretty agressive sales call attempt for Iberostar membership on the first day. The rest of the stay was great.

Stayed 5 nights in Dec 2024

2/10 Terrible

Sergei

Dec 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

6/10 Okay

Filippo

Traveled with family

Dec 14, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Looking for a spot on the beach is wild. People reserve sun beds and there is no respect.

Stayed 7 nights in Dec 2024

10/10 Excellent

Jose

Business traveler, Traveled with family

Dec 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I am 50 years old, so is my wife. Our kids are 23, 20 and 16. This resort was perfect for all of us. It was not modern, it was serene, friendly, the ambiance was just right. We went snorkeling, jet skiing, some of us went shopping. It was all very nice and side.

Stayed 6 nights in Nov 2024

10/10 Excellent

SHAE

Traveled with partner

Dec 4, 2024

Liked: Staff & service, amenities, property conditions & facilities

Been to numerous resorts, this resort was 45 minutes to an hour from airport but the food alone was well worth the drive. The rooms are a bit dated but whatever for us. Loved all the wild life around the resort. Staff was extremely pleasant. Would recommend

Stayed 4 nights in Nov 2024

6/10 Okay

Lyna Ines

Traveled with group, Traveled with family

Nov 19, 2024

Liked: Cleanliness, staff & service

Stayed 6 nights in Nov 2024

10/10 Excellent

Magdalena Del Carmen Salva

Nov 17, 2024

Stayed 7 nights in Oct 2024

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Iberostar Waves Quetzal - All Inclusive

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Reviews

Popular amenities

Explore the area

Room options

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Premium Room (Near Pool)

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Premium Room (Near Beach)

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Premium Room (Promo)

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Last room available

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Junior Suite, Oceanfront

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Premium Room

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Premium Room (Near Pool)

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Penthouse, 2 Bedrooms, Oceanfront (Suite)

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Junior Suite, Oceanfront

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Junior Suite

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Premium Room

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Junior Suite, Oceanfront (Beach Access)

View all photos for Premium Room (Tropical View)

Premium Room (Tropical View)

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Premium Room (Promo)

View all photos for Premium Room (Tropical View)

Premium Room (Tropical View)

View all photos for Last room available

Last room available

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Premium Room, Accessible

View all photos for Premium Room (Near Beach)

Premium Room (Near Beach)

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Penthouse, 2 Bedrooms, Oceanfront (Suite)

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Premium Room, Accessible

View all photos for Junior Suite, Oceanfront (Beach Access)

Junior Suite, Oceanfront (Beach Access)

Room Premium with Garden View

Room Premium with Garden View

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Double Room Premium with View

Suite Junior with Sea View

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Quadruple Room Premium with Pool View

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Suite Junior

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Quadruple Room Premium with View

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Double Room Premium

Double Room Premium

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Suite Junior with Sea View

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Suite Junior with Ocean View

Suite Junior with Sea View

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Quadruple Room Premium with View

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Double Room Premium with Pool View

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Room Premium

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Suite Junior

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About the neighborhood

Playa del Carmen