Iberostar Waves Quetzal - All Inclusive

4.5-star beachfront resort near Playa del Carmen Maritime Terminal

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

8 restaurants, lunch, dinner served; Japanese cuisine

1 bedroom, premium bedding, down comforters, free minibar

4 outdoor pools, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
All inclusive
Room service
Housekeeping

Explore the area

Playa del Carmen, QROO

Place, Playa del Carmen Main Beach
‪5 min drive‬
Place, Xplor Theme Park
‪5 min drive‬
Place, Xcaret Eco Theme Park
‪9 min drive‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Premium Room (Near Pool)

377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Near Beach)

377 sq ft
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Promo)

377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Last room available

377 sq ft
Sleeps 1
1 Double Bed OR 1 King Bed

Junior Suite, Oceanfront

409 sq ft
1 bedroom
Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room

Very good

377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

Very good

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Penthouse, 2 Bedrooms, Oceanfront (Suite)

2 bedrooms
Sleeps 4
2 Double Beds and 1 King Bed

Junior Suite, Oceanfront

Excellent

409 sq ft
1 bedroom
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

Exceptional

409 sq ft
1 bedroom
Sleeps 4
1 King Bed

Premium Room

Very good

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

409 sq ft
1 bedroom
Beach view
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room (Tropical View)

Exceptional

377 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room (Promo)

Wonderful

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

377 sq ft
Sleeps 1
1 King Bed OR 2 Double Beds

Last room available

377 sq ft
Sleeps 4
1 Double Bed OR 1 King Bed

Premium Room

Exceptional

377 sq ft
Sleeps 3
1 King Bed

Premium Room (Near Beach)

Wonderful

377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Penthouse, 2 Bedrooms, Oceanfront (Suite)

2 bedrooms
Sleeps 1
2 Double Beds and 1 King Bed

Premium Room, Accessible

377 sq ft
Sleeps 1
1 King Bed

Junior Suite, Oceanfront (Beach Access)

409 sq ft
1 bedroom
Beach view
Sleeps 1
1 King Bed OR 2 Double Beds

Room Premium with Garden View

Sleeps 4

Room Premium with Garden View

Sleeps 4

Double Room Premium with View

376 sq ft
Sleeps 4

Suite Junior with Sea View

Sleeps 4

Quadruple Room Premium with Pool View

376 sq ft
Sleeps 3

Suite Junior

409 sq ft
Sleeps 4

Quadruple Room Premium with View

376 sq ft
Sleeps 3

Double Room Premium

376 sq ft
Sleeps 4

Double Room Premium

376 sq ft
Sleeps 4

Suite Junior with Sea View

376 sq ft
Sleeps 4

Suite Junior with Ocean View

376 sq ft
Sleeps 4

Suite Junior with Sea View

Sleeps 4

Quadruple Room Premium with View

376 sq ft
Sleeps 3

Double Room Premium with Pool View

376 sq ft
Sleeps 4

Room Premium

376 sq ft
Sleeps 3

Suite Junior

409 sq ft
Sleeps 4

About the neighborhood

Playa del Carmen

On the beach.Your stay at this Playacar resort places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Mamitas Beach are also within 3 miles (5 km).

View more Resorts in Playa del Carmen

What's nearby

Quinta Avenida - 4 min drive - 2.0 miles
Playa del Carmen Maritime Terminal - 4 min drive - 2.0 miles
Playa del Carmen Main Beach - 5 min drive - 2.5 miles
Xplor Theme Park - 5 min drive - 3.8 miles
Xcaret Eco Theme Park - 9 min drive - 5.1 miles

Getting around

Cancun Intl. Airport (CUN) - 56 min drive

Restaurants

‪Viva Wyndham Maya - ‬10 min walk
‪Festival Grand Buffet - ‬8 min walk
‪La Terraza - ‬9 min walk
‪Bar Arrecife - ‬13 min walk
‪Blue Moon Beach Bar Sandos Select Club - ‬10 min walk

About this property

Iberostar Waves Quetzal - All Inclusive

4.5-star beachfront resort near Playa del Carmen Maritime Terminal

Iberostar Waves Quetzal - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Iberostar Waves Quetzal - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool, and a steam room. Self parking and valet parking are free.

This 4.5-star Playa del Carmen resort is smoke free.

350 guestrooms or units

3 levels

8 dining venues

3 bars by the pool

7 bars or lounges

Meeting rooms

Buffet breakfast (free)

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference space

Dry cleaning

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Garden

Gift shop

Beauty salon

Onsite shopping

No smoking on site

Water dispenser

Bar on the beach

Iberostar Waves Quetzal - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Spa Sensations has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Pool
All inclusive
Spa
Kids pool

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Iberostar Quetzal

Iberostar Quetzal All Inclusive

Iberostar Quetzal All Inclusive Playa del Carmen

Iberostar Quetzal Playa del Carmen

Quetzal Iberostar

Iberostar Hotel Quetzal Playacar

Iberostar Quetzal Playacar Hotel Playa Del Carmen

Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico

Iberostar Quetzal All Inclusive All-inclusive property

Iberostar Quetzal Inclusive i

Frequently asked questions

How close is Iberostar Waves Quetzal - All Inclusive to the airport?

Iberostar Waves Quetzal - All Inclusive is 20.8 mi (277-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Iberostar Waves Quetzal - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Iberostar Waves Quetzal - All Inclusive.

How close is Iberostar Waves Quetzal - All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Iberostar Waves Quetzal - All Inclusive offer free breakfast?

Iberostar Waves Quetzal - All Inclusive does not offer free breakfast.

Is there a casino at Iberostar Waves Quetzal - All Inclusive?

No, there is no casino at this resort, but Riviera Gran Casino (7-min drive) is nearby.

What time is check-in at Iberostar Waves Quetzal - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Iberostar Waves Quetzal - All Inclusive?

This resort offers free self parking and valet parking.

Does Iberostar Waves Quetzal - All Inclusive have a pool?

Iberostar Waves Quetzal - All Inclusive features 4 outdoor pools and a children's pool.

Does Iberostar Waves Quetzal - All Inclusive have a restaurant?

Iberostar Waves Quetzal - All Inclusive is home to Bonsai Restaurant, which features Japanese cuisine.

Does Iberostar Waves Quetzal - All Inclusive have a spa?

Pamper yourself with a day at Spa Sensations, where you can enjoy sports massages, body scrubs, and hydrotherapy.

How close is Iberostar Waves Quetzal - All Inclusive to downtown Playa del Carmen?

Iberostar Waves Quetzal - All Inclusive is 2.2 mi away from Playa del Carmen.

Iberostar Waves Quetzal - All Inclusive Reviews

8.4

Very Good

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

6/10 Okay

Robert

Jun 17, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Kelly

Traveled with partner

Jun 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We enjoyed the natural environment with wildlife and waterfalls, the delicious food and drinks, the attentive staff, the beautiful pools, and beach. Unfortunately, the seaweed was very thick on the beach during our visit but good attempts were made to remove it.

Stayed 4 nights in Jun 2025

8/10 Good

Russell

Traveled with group

Jun 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is my 2nd stay on this property. It has changed since my 1st. The most remarkable is the wildlife on the property is amazing. Many Caotis, Flamingos, Neutra looking rodents, tortoise, and Peacocks. I learned they caged the howling monkeys. Didn't see any this time but occasionally heard them, unlike last time I saw them a great deal during my stay.. Did see a couple spider monkeys. I enjoyed the monkeys most.

Stayed 8 nights in Jun 2025

10/10 Excellent

Jorge, miami

Traveled with partner

Jun 11, 2025

Liked: Cleanliness, property conditions & facilities

Very nice hotel , negatives the rooms are outdated need a little TLC, but very clean , the food is very good. The beach beautiful. The staff is excellent. It is close to playa del carmen , you take a taxi for 10 dollars from the hotel to plays del carmen . I will come back next year.

Stayed 5 nights in May 2025

8/10 Good

Heather E

May 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This property was very clean and well kept. I went as a solo female traveler and I felt safe at all times. I feel like Iberostar properties are very eco friendly. I loved the wildlife all around the property.

Stayed 4 nights in May 2025

10/10 Excellent

Sarah

Traveled with group

May 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, loved it

Stayed 5 nights in May 2025

8/10 Good

Brigitte J

Traveled with partner

May 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very tropical, lush vegetation well taken care of. The only negative thing I found was breakfast buffet the wait staff was slow to serve you felt even looked over to get coffee even if they walked close by. Ore cleaning off tables

Stayed 10 nights in May 2025

10/10 Excellent

Sophia

Traveled with partner

May 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really liked the layout of the resort. Walking on the boardwalks through the jungle to the pool was a beautiful journey to take every day. The staff were incredibly friendly and welcoming. I would stay here again and recommend it to others!

Stayed 4 nights in May 2025

10/10 Excellent

Cathy

Traveled with family

Apr 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is beautiful, beach and pool are excellent - food was great lots of variety. Whole resort is clean, well kept and beautiful. Staff is super friendly and helpful. Rooms are nice and very clean! This place is gorgeous - excellent and reasonbly priced. We recommend and would definitely go back!

Stayed 6 nights in Apr 2025

10/10 Excellent

GAGIK

Traveled with family

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property and excellent service. Thank you Iberostar!

Stayed 7 nights in Apr 2025

10/10 Excellent

Vladimir

Apr 18, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Marie

Traveled with group

Apr 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great

Stayed 10 nights in Apr 2025

10/10 Excellent

Alina

Traveled with family

Apr 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2025

10/10 Excellent

Fred Wesley

Traveled with family

Apr 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed here 4 times. Really like the beach area. Rooms could use more outlets- we brought an extender with additional outlets. Food is good no great, but could always find something good. Staff is friendly. Not aggressive with time share pitch. They will bring it up, but didn’t push when we declined.

Stayed 7 nights in Mar 2025

8/10 Good

Andreia

Traveled with family

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We loved the outdoors. The green areas and animals were beautiful and entertaining. The in room bathrooms needs help though.

Stayed 7 nights in Apr 2025

10/10 Excellent

Sarah

Traveled with family

Apr 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort

Our stay was amazing. The resort is beautiful. So many animals. The food was delicious. The staff was friendly and helpful. Everything was clean and well maintained. If you want quiet book a room away from the theater. Booking a cabana decreases the stress of finding chairs by the pool. We will definitely return to this location.

Stayed 6 nights in Mar 2025

10/10 Excellent

Hannah

Traveled with partner

Apr 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great vacation! Food and drinks were amazing. A lot of wildlife and beautiful beach. We would come back to this resort.

Stayed 3 nights in Mar 2025

10/10 Excellent

Angelo

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

6/10 Okay

Mario, Floresville

Mar 6, 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

Cammie

Traveled with partner

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is awesome!

Stayed 6 nights in Feb 2025

8/10 Good

CHRISTOPHER

Traveled with family

Feb 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beach was great

Stayed 4 nights in Feb 2025

8/10 Good

Pablo

Traveled with family

Feb 17, 2025

Liked: Staff & service

Stayed 7 nights in Feb 2025

10/10 Excellent

Stephanie, Peoria

Traveled with group

Feb 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beach is the best. Big pool very noisy. Jungle and animals are fantastic.

Stayed 8 nights in Jan 2025

10/10 Excellent

Shelby

Jan 24, 2025

Stayed 8 nights in Jan 2025

8/10 Good

Swati

Traveled with family and small children

Jan 13, 2025

Liked: Staff & service

Lots of nature / wild stuff around the resort. Very green.

Stayed 5 nights in Dec 2024

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Iberostar Waves Quetzal - All Inclusive

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Photo gallery for Iberostar Waves Quetzal - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Room (Near Pool)

Premium Room (Near Pool)

View all photos for Premium Room (Near Beach)

Premium Room (Near Beach)

View all photos for Premium Room (Promo)

Premium Room (Promo)

View all photos for Last room available

Last room available

View all photos for Junior Suite, Oceanfront

Junior Suite, Oceanfront

View all photos for Premium Room

Premium Room

View all photos for Premium Room (Near Pool)

Premium Room (Near Pool)

View all photos for Penthouse, 2 Bedrooms, Oceanfront (Suite)

Penthouse, 2 Bedrooms, Oceanfront (Suite)

View all photos for Junior Suite, Oceanfront

Junior Suite, Oceanfront

View all photos for Junior Suite

Junior Suite

View all photos for Premium Room

Premium Room

View all photos for Junior Suite, Oceanfront (Beach Access)

Junior Suite, Oceanfront (Beach Access)

View all photos for Premium Room (Tropical View)

Premium Room (Tropical View)

View all photos for Premium Room (Promo)

Premium Room (Promo)

View all photos for Premium Room (Tropical View)

Premium Room (Tropical View)

View all photos for Last room available

Last room available

View all photos for Premium Room

Premium Room

View all photos for Premium Room (Near Beach)

Premium Room (Near Beach)

View all photos for Penthouse, 2 Bedrooms, Oceanfront (Suite)

Penthouse, 2 Bedrooms, Oceanfront (Suite)

View all photos for Premium Room, Accessible

Premium Room, Accessible

View all photos for Junior Suite, Oceanfront (Beach Access)

Junior Suite, Oceanfront (Beach Access)

Room Premium with Garden View

Room Premium with Garden View

View all photos for Double Room Premium with View

Double Room Premium with View

Suite Junior with Sea View

View all photos for Quadruple Room Premium with Pool View

Quadruple Room Premium with Pool View

View all photos for Suite Junior

Suite Junior

View all photos for Quadruple Room Premium with View

Quadruple Room Premium with View

View all photos for Double Room Premium

Double Room Premium

Double Room Premium

View all photos for Suite Junior with Sea View

Suite Junior with Sea View

View all photos for Suite Junior with Ocean View

Suite Junior with Ocean View

Suite Junior with Sea View

View all photos for Quadruple Room Premium with View

Quadruple Room Premium with View

View all photos for Double Room Premium with Pool View

Double Room Premium with Pool View

View all photos for Room Premium

Room Premium

View all photos for Suite Junior

Suite Junior

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About the neighborhood

Playa del Carmen