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Princess Family Club Riviera - All Inclusive

Property class: 5 and above
5-star beachfront resort near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for Princess Family Club Riviera - All Inclusive

A resort with a swimming pool, palm trees, and modern architecture.
Property grounds
A beach with palm trees, a thatched-roof structure, and a clear view of the ocean.
A hotel lobby with a patterned wall, a central chandelier, and large vases.
A long bar area with high, arched brick ceilings and multiple seating options.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪15 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪28 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Family Room (Club)

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room (Club)

7.6 out of 10
Good
(47 reviews)
  • 628 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, Pool Access (Club)

A room with a glass wall overlooking a swimming pool and lounge chairs.

Family Room, Pool Access (Club)

8.0 out of 10
Very good
(17 reviews)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

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About the neighborhood

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this resort. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are also within 3 miles (5 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.1 miles
  • Quinta Avenida - 15 min drive - 5.7 miles
  • Playa del Carmen Main Beach - 15 min drive - 5.9 miles
  • Maroma Beach - 19 min drive - 8.7 miles
  • Xcaret Eco Theme Park - 28 min drive - 12.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬6 min walk
  • ‪Yucatán Main Restaurant - ‬13 min walk
  • ‪La Locanda - ‬8 min walk
  • ‪Buffet Riviera - ‬7 min walk

About this property

Princess Family Club Riviera - All Inclusive

5-star beachfront resort near El Camaleón Mayakoba Golf Course
Princess Family Club Riviera - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Princess Family Club Riviera - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 12 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 20 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen resort.

  • 1 building
  • 144 guestrooms or units
  • 3 levels
  • 12 dining venues
  • 20 bars or lounges
  • 27254 sq ft of conference space
  • 2532 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Princess Family Club Riviera - All Inclusive offers 144 accommodations with free minibar items and safes. Rooms open to balconies or patios. Plasma televisions come with cable channels.

Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Princess. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

A resort with multiple swimming pools, palm trees, and a view of the ocean.
Grand Riviera Princess - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.1 out of 5, Very good, 4,674 reviews
$205 nightly
The price is $251
Oct 28 - Oct 29
Total with taxes and fees
Grand Riviera Princess - All Inclusive

Property amenities

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 20 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bed sheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Princess Family Club Riviera - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.18 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu

Frequently asked questions

How close is Princess Family Club Riviera - All Inclusive to the airport?

Princess Family Club Riviera - All Inclusive is 26 mi (286-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Princess Family Club Riviera - All Inclusive ?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Princess Family Club Riviera - All Inclusive on Oct 28, 2026 start from $294, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Princess Family Club Riviera - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Princess Family Club Riviera - All Inclusive .

How close is Princess Family Club Riviera - All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Princess Family Club Riviera - All Inclusive offer free breakfast?

Princess Family Club Riviera - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Princess Family Club Riviera - All Inclusive ?

No, there is no casino at this resort, but Riviera Gran Casino (11-min drive) is nearby.

What time is check-in at Princess Family Club Riviera - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Princess Family Club Riviera - All Inclusive ?

This resort offers free self parking.

Does Princess Family Club Riviera - All Inclusive have a pool?

Princess Family Club Riviera - All Inclusive features 12 outdoor pools and a children's pool.

Does Princess Family Club Riviera - All Inclusive have a restaurant?

Princess Family Club Riviera - All Inclusive is home to Buffet Family Club, which features international cuisine.

Does Princess Family Club Riviera - All Inclusive have a spa?

Pamper yourself with a day at Spa Princess, where you can enjoy mani/pedis, reflexology, and aromatherapy.

How close is Princess Family Club Riviera - All Inclusive to downtown Playa del Carmen?

Princess Family Club Riviera - All Inclusive is 3.6 mi away from Playa del Carmen.

Princess Family Club Riviera - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 386 out of 923 reviews
Rating 8 - Good. 269 out of 923 reviews
Rating 6 - Okay. 145 out of 923 reviews
Rating 4 - Poor. 67 out of 923 reviews
Rating 2 - Terrible. 56 out of 923 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place to go and family friendly!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always friendly with everybody, the new renovations are amazing.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing the staff was friendly, the rooms, the pools, the resort as a whole was super clean!
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I lost a bracelet and hotel was going to charge me $80. Thankfully they gave me a courtesy this time. Made everything right. Great staff!
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and welcoming, we didn't like the fact that we couldn't enjoy the beach because of sea weeds and how awful it smelled. We also didn't like the fact that there were wild animals roaming the pool side area. Entertainment at nights was too short and the food at the buffet was same every day. Our son enjoyed the kids club.Overall not bad but not either.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We spent the week here and had a good time. Staff was great and very attentive thing. Rooms where clean. The food at the family buffet was hit or miss buts its typically very quiet. Loved the ice cream shop and the family club areas We never used the drop off kids club service One thing that I wish I knew going in as how the dinner reservation system worked being 72 hours open in advance the first 3 days you probably wont be able to book a restaurant just take that in mind when pre-booking any excursion. One improvement to the family club room I would make is to add something to make grip on the bottom of the family club rooms.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options, beverage stations and pools were really excellent and so were the room and service staff supplying and cleaning them. The four year old wanted to go to the kids club once in the two weeks we stayed there but the 11 year old wasn’t excited about it. Not sure whether a little more advertisement and marketing of the activities would help. Otherwise we were quite happy with our experience.
Stayed 14 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst resort I’ve been too thus far. From the cleanliness, to the staff and the food. Couldn’t even get into one restaurant, reservations were booked since checking in which was pretty dumb to begin with since you needed a room number to make a reservation. Would never recommend this resort to anybody EVER! Waste of $2000 + to eat the same three buffets 5 days straight! Oh and let’s not forget no beach due to the seaweeds and that smell was unbearable! Felt bad for those who had rooms next to the beach! SMH
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great place to stay
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Amenities
Family club and swim out was amazing ! Best week in an all inclusive resort
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, delicious food and great pools
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family vacations....
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying in the Princess, all was amazing.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great resort for families. We were traveling with our grandchildren and they had a wonderful time
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grand riviera family club was amazing we had a blast
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend time with your family.
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff was always friendly and helpful.
Stayed 8 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and awesome service
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is awesome, and the personnel were super friendly.
Stayed 12 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Food was great,
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Have nice for family vacation
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful professional and friendly
Stayed 4 nights in Jul 2025

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