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Princess Family Club Riviera - All Inclusive

5-star beachfront resort near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Where to?

Dates

July 2025

24

August 2025

Enjoy a serene beach experience with access to calm waters and a designated area for relaxation.

Relax in a serene outdoor oasis with a central water feature and lush greenery.

Relax in this stylish room with a central table, comfortable chairs, and a projector screen for presentations. Enjoy the unique surfboard wall decoration and entertainment options, including a pool table and TV.

Relax by the pool surrounded by comfortable lounge chairs and a table.

Two large beds with brown headboards, a ceiling fan, and a flat-screen TV are featured in this room, which also offers a view of the surrounding greenery.

Overview
Rooms
Location
Policies

Popular amenities

Bar
Breakfast included
Parking included
Room service

Explore the area

Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710

Playa Xcalacoco
‪19 min walk‬
Gran Coyote Golf
‪4 min drive‬
El Camaleón Mayakoba Golf Course
‪4 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪54 min drive‬

Room options

Family Room (Club) | 1 bedroom, free minibar, in-room safe, desk

Family Room (Club)

Good

628 sq ft
Sleeps 5
1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Family Room, Pool Access (Club)

Good

635 sq ft
Sleeps 5
1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Triple Room Luxury with Pool View

Sleeps 4
2 Double Beds and 1 Twin Sofa Bed

1 bedroom, free minibar, in-room safe, desk

Double Room Luxury with Pool View

Sleeps 4
2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Family Room -5 guests- Luxury with Pool View

Sleeps 5

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

Sleeps 5
1 Double Sofa Bed and 2 Queen Beds

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

Sleeps 2

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Garden View

Sleeps 4
2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Deluxe with Garden View

Sleeps 4
2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

Sleeps 5

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

Sleeps 2
1 Double Bed

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Luxury with Pool View

Sleeps 4
2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

Sleeps 3
2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

Sleeps 4
2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Triple Room Luxury with Pool View

Sleeps 3
2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

Sleeps 4
2 Queen Beds

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

Sleeps 5
1 Twin Sofa Bed and 2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Double Room Luxury with Pool View

Sleeps 3
2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Garden View

Sleeps 4

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

Sleeps 4
2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

Sleeps 3
2 Double Beds

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

Sleeps 5

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

Exceptional

Sleeps 2
1 Double Bed

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

Sleeps 2
1 Double Bed

1 bedroom, free minibar, in-room safe, desk

Triple Room Luxury with Pool View

Sleeps 5

1 bedroom, free minibar, in-room safe, desk

Family Room -5 guests- Deluxe with Garden View

Sleeps 5
2 Double Beds and 1 Twin Sofa Bed

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About the neighborhood

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this resort. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are also within 3 miles (5 km).

What's nearby

Playa Xcalacoco - 19 min walk - 1.0 mile
Gran Coyote Golf - 4 min drive - 1.6 miles
El Camaleón Mayakoba Golf Course - 4 min drive - 1.6 miles
Playa del Carmen Main Beach - 10 min drive - 5.3 miles
Tres Rios Ecopark - 11 min drive - 4.6 miles

Getting around

Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

‪Amaranto - ‬18 min walk
‪Alberca - Pool - ‬6 min walk
‪Privilege Lounge - ‬16 min walk
‪Piano Bar - ‬20 min walk
‪Restaurante Hacienda - ‬7 min walk

About this property

Princess Family Club Riviera - All Inclusive

5-star beachfront resort near El Camaleón Mayakoba Golf Course

Princess Family Club Riviera - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Princess Family Club Riviera - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 12 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 20 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen resort.

1 building

144 guestrooms or units

3 levels

12 dining venues

20 bars or lounges

27254 sq ft of conference space

2532 sq m of conference space

Buffet breakfast (free)

Nightclub

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Business facilities

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Convenience store

Terrace

Garden

Gift shop

Beauty salon

ATM

Onsite shopping

Bellhop

Elevator

Smoking in designated areas

Bar on the beach

Bar by the pool

Swim-up bar

Princess Family Club Riviera - All Inclusive offers 144 accommodations with free minibar items and safes. Rooms open to balconies or patios. Plasma televisions come with cable channels.

Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Princess. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, Spanish

Similar properties

Relax by the resort pool surrounded by thatched-roof lounge areas and take in the views of the surrounding architecture.

Pool
Hot Tub
Breakfast included
All inclusive

$226 nightly

Aug 23 - Aug 24

Total includes taxes and fees

Property amenities

Family friendly

12 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free rollaway/extra bed
Free supervised activities for children
Grocery/convenience store
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Playground
Waterslide

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:00 AM
12 restaurants
20 bars/lounges
A beach bar
A poolside bar
A swim-up bar

Things to do

12 outdoor pools
6 outdoor tennis courts
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Health club
Nightclub
Playground
Shopping
Waterslide

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Entertainment

Plasma TV with cable channels

Bedroom

Bedsheets provided
Free crib
Free rollaway/extra bed

Bathroom

Bathtub or shower
Free toiletries
Hair dryer (on request)
Jetted bathtub
Private bathroom
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

More

Ceiling fan
Connecting rooms available
Desk
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Princess Family Club Riviera - All Inclusive

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a security system and a first aid kit in each accommodation.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Family Club Grand Riviera Princess All Inclusive

Family Club Grand Riviera Princess Playa del Carmen

Family Club Grand Riviera Princess

Family Riviera Princess Inclu

Frequently asked questions

How close is Princess Family Club Riviera - All Inclusive to the airport?

Princess Family Club Riviera - All Inclusive is 26 mi (286-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Princess Family Club Riviera - All Inclusive ?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Princess Family Club Riviera - All Inclusive on Aug 3, 2025 start from $321.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Princess Family Club Riviera - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Princess Family Club Riviera - All Inclusive .

How close is Princess Family Club Riviera - All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Princess Family Club Riviera - All Inclusive offer free breakfast?

Princess Family Club Riviera - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Princess Family Club Riviera - All Inclusive ?

No, there is no casino at this resort, but Riviera Gran Casino (11-min drive) is nearby.

What time is check-in at Princess Family Club Riviera - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Princess Family Club Riviera - All Inclusive ?

This resort offers free self parking.

Does Princess Family Club Riviera - All Inclusive have a pool?

Princess Family Club Riviera - All Inclusive features 12 outdoor pools and a children's pool.

Does Princess Family Club Riviera - All Inclusive have a restaurant?

Princess Family Club Riviera - All Inclusive is home to Buffet Family Club, which features international cuisine.

Does Princess Family Club Riviera - All Inclusive have a spa?

Pamper yourself with a day at Spa Princess, where you can enjoy body treatments, body scrubs, and massages.

How close is Princess Family Club Riviera - All Inclusive to downtown Playa del Carmen?

Princess Family Club Riviera - All Inclusive is 4 mi away from Playa del Carmen.

Princess Family Club Riviera - All Inclusive Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Poor

Carol Ann

May 25, 2025

Stayed 6 nights in May 2025

10/10 Excellent

Connie

Apr 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family

Apr 20, 2025

Disappointed by the Lack of Cleanliness, Quality,

I stayed at Princess Family Club Riviera All Inclusive with my family, and unfortunately, it didn’t live up to expectations. The resort looked worn down, with visible damage around the beach, pool, and buildings. Our room was dusty, had stained walls and mattresses, and wasn’t properly cleaned before our arrival. We checked in at 3 PM, only to enter a dirty, smelly room. Thankfully, I brought cleaning supplies and requested new towels and pillowcases. We were disappointed that room service wasn’t included, even though we paid for an all-inclusive package. Other resorts we’ve visited offer more flexibility, but here we were told we couldn’t bring food back to our room—an issue for my elderly mother who struggled with the long walks to breakfast. Food lacked variety and flavor, especially for those avoiding pork and red meat. Drinks were watered down, and higher-quality alcohol had to be requested. Calling the front desk often took 3–4 tries. One staff member even questioned whether my sister was a guest, despite her wristband, which was unprofessional and frustrating. Entertainment was limited, though the silent dance party was fun. We were constantly approached about buying into the resort chain, which became overwhelming. While we made the best of it as a family, I wouldn’t return or recommend it in its current condition. This resort has potential, but major improvements are needed.

Stayed 6 nights in Apr 2025

2/10 Terrible

Thomas

Apr 19, 2025

Stayed 6 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with family

Apr 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a great resort for families. We were traveling with our grandchildren and they had a wonderful time

Stayed 5 nights in Apr 2025

6/10 Okay

Jonathan, Calgary

Traveled with family

Apr 14, 2025

Liked: Cleanliness, amenities

The Riviera is a really nice property. It’s geared towards families, especially is you stay at the Family Club. Be prepared for long walks, as the resort is huge. Our swim-up room was nice, but dated. We loved the evening entertainment. They clearly put an emphasis on the quality of shows and performances. However, the food situation was underwhelming. The buffets were fine, but the a la carte restaurants were disappointing. They should have more daytime snack options, like other resorts, were you and get tacos, pizza, and other snacks, at anytime. Overall, the resort is fine, but there are many flaws.

Stayed 7 nights in Apr 2025

8/10 Good

Sandra

Apr 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Bartenders some good some rude Over all staff great

Stayed 7 nights in Mar 2025

6/10 Okay

Emanuel

Apr 12, 2025

Liked: Staff & service

My wife and I traveled with two toddlers (2 & 3). We rented a car and it was an easy drive to the hotel with plenty of parking. Overall it was a nice stay for 4 nights. However, there were a few cons that make me hesitant to visit this specific hotel in the future: Cons: -For us, the hotel felt too large. Family club is on one corner for the property while the beach is on the exact opposite side. About a 15-20min walk from lobby to beach. -Pools were almost too cold -mininum age of 4yrs old for family club activities. Wish we would've know this ahead of time. We were looking forward to different activities with our kids at the family club such as loteria, pinata, etc. -Limited buffet option at family club buffet -Rooms smelled and felt humid and moldy -Not treated the same as English speaking only guest. We are fluent spanish speakers. On a handful of occasions we felt that staff would treat english speaking-only guests more attentively than they would us. -annoying being chased down every day by someone "offering" extra perks to sit through a timeshare talk. Dont join the vacation club. -Poor wifi. Would constantly disconnect. Have to pay for premium wifi Pros: -free stoller rentals. This was definitely needed especially with two toddlers and such a massive property -the a la carte dinners were delicious! -great kid pool with slides -overall friendly staff. Our server from la vaqueria restaurant was fantastic. Wish i remembered his name but it starts witha B.

Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Traveled with family

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The grand riviera family club was amazing we had a blast

Stayed 4 nights in Apr 2025

8/10 Good

Abbey

Traveled with family and small children

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great spot for families. Very family friendly with fun options for young kids. Food was always good with something for everyone. Pool facilities were great, beach was nice if a little crowded with chairs, but kids still were able to have fun in the sand and swim in the ocean.

Stayed 7 nights in Apr 2025

8/10 Good

Princela

Traveled with family

Apr 9, 2025

Liked: Staff & service, property conditions & facilities

I did not like being hounded for a timeshare opportunity. One of the workers was relentless. However, everyone else was a delight, especially at the swim up pool.

Stayed 3 nights in Apr 2025

6/10 Okay

Andrei

Traveled with family and small children

Apr 7, 2025

Liked: Amenities

Family club was dated and getting updated in May 2025 however I don’t think the price reflected the condition. Staff was excellent, helpful and courteous.

Stayed 7 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with family and small children

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

EXCELLENT family and kid focused property. We stayed at the princess family club side and the kids pool was amazing as well as the kids buffet option and ice cream shop. The shows were great. With that being said, they had lots of options for the entire family at the main pools etc.. and lots of friendly staff, buffets, restaurants and more! Highly recommend

Stayed 7 nights in Mar 2025

10/10 Excellent

DUC MINH

Apr 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

6/10 Okay

Francisco

Apr 4, 2025

Stayed 5 nights in Mar 2025

10/10 Excellent

Tony D

Traveled with group, Traveled with family

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lot of food choices for family, family activities.

Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen Corey

Traveled with family

Apr 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great family oriented all inclusive. Lots to do within the resort, and close to a ton of cool adventures. Would definitely go again!

Stayed 12 nights in Mar 2025

8/10 Good

Harold

Mar 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great pools

Stayed 10 nights in Mar 2025

6/10 Okay

Paola

Mar 30, 2025

10/10 Excellent

Jagjit singh

Traveled with family and small children, Traveled with group, Traveled with family

Mar 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect for family vacations....

Stayed 5 nights in Mar 2025

8/10 Good

Paolo, Acton On

Mar 24, 2025

Liked: Cleanliness, staff & service

Food was great,

Stayed 6 nights in Mar 2025

10/10 Excellent

Deborah

Traveled with family and small children

Mar 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at the Princess Family Club, but you have access to all areas and ammenities of the Grand Riviera Princess. We went with our 3 year old granchild and he had a blast! The Family club has a pool for small kids, a playground, a kids club and a restaurant, all with Pirates theam. They also have an "Heladeria" (icecream shop) decorated as in the 50's that was a great addition to our stay. To get to the beach it's a long walk, but they have carts that take you and are part of the fun for the little ones. The pirate restaurant it's very cute and although it's smaller than the restaurants at the Grand Princess, they had many options and all the food was very tasty. It was perfect for breakfast before the beach. There is a bar at the beach and they have que kiosko too where they serve simple food @ 12.00 pm for those whe want to stay longer (burgers, hot dogs, french fries, etc). The big pools of the Grand Princess are very close to the beach, and they have a buffet restaurant for lunch that opens @ 12.30pm. They had an offer that you pay 15.00 usd per person per day and they give you access to the Platinum Club. We took this offer and were very happy to do it. They have a lounge with delicious sandwiches and coffe and drinks, the pool is small but private and it was perfect to relax during our last day. It also includes free room service 24hrs and a private area at the beach with drink service. The beach was not the best (but being originally from Cuba, we are spoiled)

Stayed 5 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Mar 2025

8/10 Good

Dinara

Mar 19, 2025

Liked: Staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Sarah

Traveled with family and small children

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the a la cartes and how they had gluten free options at all of them.

Stayed 7 nights in Jan 2025

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