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Hotelito Azul

5.0 star property
5-star beachfront hotel near Tulum Beach

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Photo gallery for Hotelito Azul

2 outdoor pools, open 2:00 PM to 10:00 PM, free cabanas, sun loungers
Rooftop terrace
Aerial view
Garden View Villa | Living area | IPod dock, books, MP3 dock
Garden View Villa | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Breakfast available
  • Room service

Explore the area

Map
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪2 min drive‬
  • Playa Paraiso
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Room options

View all photos for Ocean Front Suite

Ocean Front Suite | View from room

Ocean Front Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Villa

Oceanfront Villa | View from room

Oceanfront Villa

8.8 out of 10
Excellent
(3 reviews)
  • 640 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Villa, Private Pool, Mezzanine

Grand Villa, Private Pool, Mezzanine | Terrace/patio

Grand Villa, Private Pool, Mezzanine

  • 1067 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Ocean View Suite

Ocean View Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Ocean View Suite

7.0 out of 10
Good
(4 reviews)
  • 391 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Suite

Garden View Suite | View from room

Garden View Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Villa

Garden View Villa | View from room

Garden View Villa

8.6 out of 10
Excellent
(4 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanview Villa

Oceanview Villa | Terrace/patio

Oceanview Villa

8.0 out of 10
Very good
(1 review)
  • 498 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Tulum

Beachside getaway.With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Tulum Beach and 3 miles (5 km) of Playa Paraiso. Ven a la Luz Sculpture and SFER IK are also within 2 miles (3 km).

What's nearby

  • Tulum Beach - 1 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 2 min drive - 1.6 miles
  • Las Palmas Public Beach - 6 min drive - 3.1 miles
  • Playa Paraiso - 8 min drive - 3.6 miles
  • Tulum Mayan Ruins - 13 min drive - 6.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 101 min drive

Restaurants

  • ‪Checkpoint Ciao - ‬18 min walk
  • ‪Chambao - ‬10 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬17 min walk
  • ‪Taboo Beach Club - ‬10 min walk
  • ‪Ziggys Beach Club - ‬14 min walk

About this property

Hotelito Azul

5-star beachfront hotel near Tulum Beach
Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotelito Azul and enjoy amenities like a fitness center.

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a rooftop terrace and a garden. You'll have access to the indoor pool and outdoor pool at a partner property.

This 5-star Tulum hotel is smoke free.

  • 35 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
Hotelito Azul offers 35 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include minibars and complimentary bottled water. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

English, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 30 to 40 for adults and USD 30 to 40 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Art gallery
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Scooter/moped rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • No elevator

Room amenities

Entertainment

  • iPod dock
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 107.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 40 for adults, and USD 30 to 40 for children
  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 107.0 per day
  • Service fee: 7.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 2:00 PM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotelito Azul Hotel Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel Tulum

Frequently asked questions

How close is Hotelito Azul to the airport?

Hotelito Azul is 27.9 mi (54-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Hotelito Azul have an airport shuttle?

Hotelito Azul offers an airport shuttle 24 hours a day, on request, for a charge of USD 200 per vehicle, one-way.

How close is Hotelito Azul to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotelito Azul offer free breakfast?

Free breakfast isn’t offered at Hotelito Azul, but cooked-to-order breakfast is offered for a fee of between USD 30 and 40 for adults, USD 30 and 40 for children. It's available every day from 8:00 AM to 1:00 PM.

Is there a casino at Hotelito Azul?

No, there is no casino at this hotel.

What time is check-in at Hotelito Azul?

Check-in begins at 3:00 PM.

Is there free parking at Hotelito Azul?

Free parking is not available at this hotel.

Does Hotelito Azul have a pool?

Hotelito Azul features 2 outdoor pools. Guests can enjoy pool access from 2:00 PM to 10:00 PM.

Does Hotelito Azul have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, garden views, and a beachfront location.

Does Hotelito Azul have a spa?

This hotel doesn't have a spa, but it does offer sports massages and mani/pedis.

How close is Hotelito Azul to downtown Tulum?

Hotelito Azul is 3.3 mi away from Tulum.

Hotelito Azul Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 379 out of 596 reviews
Rating 8 - Good. 97 out of 596 reviews
Rating 6 - Okay. 44 out of 596 reviews
Rating 4 - Poor. 34 out of 596 reviews
Rating 2 - Terrible. 42 out of 596 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elvis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience, helpful and great staff. Delicious food, clean rooms with beautiful views. 10/10. Quiet and relaxing area, no construction in the area or late night parties.
Stayed 4 nights in Mar 2025

2/10 Terrible

Hasmukh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don’t ignore the other bad reviews. Nothing great about this place. Bad customer service , nothing is maintained , no staff to even give towels at the pool or anywhere. No one at the beach to watch lifeguard or clean the unlimited amounts of seaweed. Beach is unfortunately not usable. No security. Roof top pools are old and rusty, bars and bathrooms not cleaned and they don’t have any staff around to help with anything . Have to climb up 4 floors of stairs to get there with no help, We stayed in the “ grand villa “which was advertised as come with private pool and jacuzzi and hot tub but they were non existent. Only a jacuzzi in the balcony facing the busy street so all you could hear was the street horns and cars going by. It was not a villa. It was a room connected to other rooms and not a villa as advertised. Seperate living room is squeezed with the kids twin beds upstairs where there is no fan or a/c or blinds . A/c don’t work, jacuzzis in the balcony had no hot water . No secuirty outside the hotel. The “security” booth was always empty, the hotel is on a very busy street so felt very insecure as rooms could also be easily opened.
Stayed 5 nights in Mar 2025

8/10 Good

Roberto Piero, El Paso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mesero Cayetano estuvo excelente nos atendió Perfecto, muy amable y muy conocedor del área del hotel y de cómo disfrutar mejor nuestra experiencia estuvimos encantados con el. Hubo un tema con el desayuno y lo resolvió rápido y de muy buena forma. Los precios son un poco altos pero la promoción de las margaritas fue muy buena! El Hotel es LINDO la cama muy cómoda, el servicio de café en la mañana excelente, es cozy y muy bien cuidado los detalles. En general muy bien todo definitivamente volveríamos. =)
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very unique property. It started out with wrong room but was fixed. I had paid for an ocean view. Rooms were very nice, both rooms. Shampoo/conditioner and body wash in bathrooms. No TVs. I went for major R and R and thats what i got. Loved Olivias and Agave restaurants. There is a nice restaurant across the street also. It feels like your staying in the jungle. I would stay again. I really loved coffee delivery to room every morning, i wish they offered Tea with that delivery. I did not try pool as water was briskly cold. Ocean was fantastic.
Stayed 4 nights in Mar 2025

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We stayed at Hotel Azul because in our previous trip (3 years ago) to Tulum we were staying at a different property but in our wondering around we stumbled into Azul I believe because they coffee or a bakery. They were very inviting and we ended up having drinks at the pool with great service. The property is still nice unfortunately service is very lacking. There are two restaurants on prop and both are owned by someone other than the hotel. This causes some oddities and complete lack of service. We tried the in room breakfast twice both times it was terrible but what was worse as this restaurant is not part of the hotel really the cleaning staff would not remove the old food or plates. Even if you put them outside your door they would be there until a animal took the food then the dishes would just sit. The service at the beach is done by the other restaurant and as long as someone is there its pretty good but quite often you have to go looking for someone. Car or scooter parking is about 2 US blocks away and do to the location to get to most of the services in the area you will need one. It was a lot of little things like chairs with the bottoms broken out of them by the pool or no one lighting the candle votives that guide you up the steps to your room most nights. Then the service issues that made this vacation less than what we hoped for as the staff 3 years ago was on point. I hope they figure it out as its a cool hotel overall.
Stayed 5 nights in Feb 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was charming, clean, friendly, and right to the beach. You hear the sound of waves like music. The sand was soft. No need for shoes.
Stayed 4 nights in Feb 2025

10/10 Excellent

Erika Delarosa

Traveled with group
Liked: Property conditions & facilities
Disliked: Amenities
Need to work on getting a bigger sign or visible that shows the hotel name. I passed it twice because theirs a big palm tree covering the hotel name. And if you have a rental. You have to park 2 buildings down from the hotel. Also, they keep the gate locked so not very convenient in getting in and out. Other than that this place has good food, and the room was nice with good service. Also theirs a restaurant across the street for dinner options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Stayed 3 nights in Jan 2025

10/10 Excellent

Alphonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the layout of the property and all the plants tbat provided a natural canopy. All the staff was very helpful and ready to assist. Will definitely be staying here again in the future. ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Jan 2025

10/10 Excellent

Ruth Tafur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Ruth Tafur

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband & I had an extremely wonderful stay at the Hotelito Azul. Our accommodations were nice, clean & comfy. The entire staff was very gracious, attentive & kind. Mariano was the most wonderful host to us. Griselda did a great job taking care of our room & she was lovely to us. The grounds are very well maintained & so inviting. Overall we really enjoyed our stay in this beautiful environment.

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, but food prices may not fit all budgets

I stayed at Hotelito Azul with my wife and 2-year-old son in Jan 2025. Our stay was wonderful. Once you get in you feel you’re really in a tropical dream world. The vibe is very chill and relaxing from the moment you’re in the reception area. The grounds are gorgeous and you always feel you’re in a jungle wherever you’re going (from the reception area to the room, pool, beach, etc). The room decoration is in a sophisticated rustic style without compromising comfort. The 2 pools and the 2 jacuzzis are located on the rooftop, which offer a fantastic 360 view of the ocean at the front and the jungle in the back. The staff is friendly and very professional offering an efficient service. GRISELDA, the lady who would clean our room was very friendly and make a different surprise to our son everyday (she would fold the towels in different shapes such as a dog or a dino, which our son loved). We had only an issue that was quickly resolved: there was a bit loud music on the rooftop and the baby couldn’t fall asleep, but once I asked the staff they turned down the volume. After that, I could only hear the sea waves and the wind on the palm trees. The hotel grounds leads directly on to the beach which is gorgeous with white sand and warm blue water. They have two restaurants (Olivia and Agave) with great food. One should only be aware of the prices that are on par with what you pay in an expensive city like NYC. Also, breakfast is not included.
Stayed 5 nights in Jan 2025

10/10 Excellent

danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Jan 2025

4/10 Poor

Kelly

Stayed 5 nights in Jan 2025

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

William Esteban

Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

karina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service staff was very nice and helpful. We had a pleasant stay.

2/10 Terrible

Chonsu

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First off, the moment you walk in, you’re greeted with a huge sniff of moldiness. Thats when i knew this isnt gna be good. They charge you for everything. The moment you arrive to check-in, you are charged a ‘service charge’ and a deposit hold. If they have my cc on file, why do they charge for deposit? Didnt make sense. Honestly, the place itself and the rooms felt dingy. I understand its the ‘jungleish vibe, and very hippyish’ but as far as sanitation -wise , didnt meet standards. Everything on this hotel is purely for aesthetic and all the amenities have no purpose. Its like the teemu version of a hotel that has potential with the right management/ownership who is willing to focus what people will pay for. Instead, this almost feels like a bait and switch. They bait you with aesthetic decor and picture by social media influencers but the quality falls significantly short. Please book elsewhere where you the price you’re paying for is what its worth. I dont mind paying $ for value but unfortunately this place is not a hit. All the staff on the property were super friendly and nice. The person who checked us in Marciano was friendly and accessible. During checkout, i guess the room i was staying in was missing a water bottle that was suppose to be in the room. They asked me about a glass water bottle … instead maybe offer a bottle of water to your guests as accommodation? Its hot as hell in the lobby and it smells moldy. Rubbed customer the wrong way.

10/10 Excellent

Gaudys Mercedes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking to relax and enjoy quite time this is the place. The property and room were very cleaned and the staff is always willing to help with anything you need. I will go on vacation and stay here again. Just loved it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nathan

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and right on the beach. But the room was advertised as ocean view which is the reason I picked the room and paid the premium but actually it has no ocean view.
Stayed 1 night in Nov 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be staying again. A home away from home
Stayed 3 nights in Nov 2024