All-inclusive Details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- Buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Land activities
- Bicycling
- Fitness facilities
- Tennis
- Tennis lessons
- Volleyball
- Access to 18-hole golf course
- Golf open for guests ages 18 years old and older
- Golf green fees
- Transportation to golf course
Lessons/classes/games
- Aerobics
- Cooking
- Dancing
- Language
- Pilates
- Yoga
Entertainment
- Onsite entertainment and activities
- Access to onsite nightclubs
- Onsite live performances
- Theme parties
Not included
- Use of golf equipment
- Motorized water sports
- Sailboats
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkeling excursions
- Tennis lessons
- Spa/beauty facilities and services
- Kayaking included
- Access to onsite nightclubs included
- Taxes included
- 24-hour room service
- Buffet-style meals included
- A la carte dining included
- Fitness facilities included
- Golf - minimum age restriction 18
- Tennis included
- Volleyball included
- Scuba diving excursions not included
- Snorkeling excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- All available beverages included
- Use of golf equipment not included
- Bicycling included
- Spa/beauty facilities and services not included
- Golf included
- Golf - number of holes 18
- Golf - green fees included
- Scuba diving lessons not included
- Golf - transportation to golf course included
- Yoga classes/lessons included
- Pilates classes/lessons included
- Sailboats not included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Tennis lessons not included
- Language classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- Cooking classes/lessons included
- Additional gratuities accepted
- Surcharge for bottled wine
- Minibar (all beverages included)
- Tennis lessons included
- All non-motorized water sports included
- Onsite live performances included
- Theme parties included
Property Features
Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers an outdoor tennis court, a fitness center, and a garden. Valet parking is free. Smoking is allowed in designated areas at this 4.5-star Punta Sam resort.
- 424 guestrooms or units
- 5 levels
- 5 buildings
- 9 dining venues
- 2 bars by the pool
- 7 bars or lounges
- Built in 2014
- Nightclub
- Bar on the beach
- Swim-up bar
- Manager's reception (free)
- Coffee shop
- Deli
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Conference center
- Business facilities
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Terrace
- Garden
- BBQ grill(s)
- Gift shop
- Newspapers in lobby (free)
- ATM
- Onsite shopping
- Bellhop
- Elevator
- Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Transport
-
Parking: Free valet parking
Room Amenities
Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive offers 424 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
- Private balcony or patio (furnished)
- Sitting area
- Jetted tub
- IPod dock
- In-room dining (24 hours)
- Flat-screen television
- Satellite channels
- Premium channels
- Luxury bedding
- Pillow options
- Shower and tub combination
- Rainfall showerhead
- Housekeeping (daily)
- Nightly turndown service
- Local calls (free)
- Hair dryer
- Laptop safe
- Slippers
- Toiletries (free)
- Iron and ironing board available
- Desk
- Blackout drapes
- Sound-insulated rooms
- Climate control (air conditioning)
- Ceiling fan
- Ensuite bathroom
Food & Drink
The resort hosts a free manager's reception daily.
Market Cafe - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and lunch.
Oceana - This beachfront restaurant specializes in seafood and serves lunch and dinner. Open daily.
Seaside Grill - This restaurant specializes in international cuisine and serves lunch and dinner. Open 24 hours. Open daily.
Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.
Nearby Activities
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools and 4 spa tubs are on site. Other recreational amenities include a private beach, an outdoor tennis court, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Golf driving range on site
- Water skiing nearby
- Miniature golf on site
- Golf lessons on site
- Golfing nearby
- Snorkeling nearby
- Surfing/boogie boarding nearby
- Volleyball on site
- Beach volleyball on site
- Kayaking on site
- Marina nearby
- Fitness classes on site
- Basketball on site
- Scuba diving nearby
Spa Services
Guests can indulge in a pampering treatment at the resort's full-service spa, Secrets Spa by Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Thai massage
- Reflexology
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible path of travel
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible parking
- In-room accessibility
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets: USD 65 per accommodation, per day
- Only dogs are allowed
- Maximum 1 per room (weight limit: 22 lbs)
- Certain rooms only, restrictions apply
- You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
- Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Caters to adults only
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Staff wears personal protective equipment
- Masks are available to guests
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Protective clothing is not available to guests
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- No rollaway/extra beds available
- No cribs (infant beds) available
- Property does not follow regional sanitization guidelines
- Property does not follow a brand or regulatory agency's sanitization guidelines
- Property confirms they are implementing enhanced cleaning measures
- Minimum guest age is 18
- Individually-wrapped food options are not available
- Debit cards
- No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: USD 65 per accommodation, per day
- Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Playa Mujeres Secrets
- Secrets Playa Mujeres
- Secrets Playa Mujeres Resort
- Secrets Resort Playa Mujeres
- Secrets Playa Mujeres Golf Resort All Inclusive
- Secrets Golf Resort All Inclusive
- Secrets Playa Mujeres Golf
- Secrets Playa Mujeres Resort Spa
- Secrets Playa Mujeres Golf All Inclusive
- Secrets Golf All Inclusive
- Secrets Playa Mujeres Golf Resort All Inclusive
- Secrets Golf Resort All Inclusive
- Secrets Playa Mujeres Golf All Inclusive
- Secrets Golf All Inclusive
- Hotel Secrets Playa Mujeres Golf & Spa Resort - All Inclusive
- Secrets Playa Mujeres Golf Spa Resort All Inclusive
- Secrets Playa Mujeres Resort Spa
- Secrets Mujeres Inclusive
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
- This is an adults-only property and guests under 18 years old aren't allowed.
- Registered guests are the only ones allowed to be in guestrooms.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
- Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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