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Villa del Palmar Cancun Luxury Beach Resort & Spa

5.0 star property
5-star beachfront resort with 5 outdoor pools

Choose dates to view prices

Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

Exterior
Exterior
Lobby sitting area
Two Bedroom Loft | Living area | 50-inch flat-screen TV with satellite channels, TV, MP3 dock
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400
  • Place, Punta Sam Ferry Terminal
    ‪13 min walk‬
  • Place, Punta Sam Beach
    ‪13 min walk‬
  • Place, Mujeres Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Ocean View 1 King Bed

Deluxe Ocean View 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Ocean View 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean View

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 1152 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View

View from room

Two Bedroom Suite Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 1690 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom

Premium bedding, down comforters, minibar, in-room safe

One Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 1152 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1687 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Ocean Front

Two Bedroom Ocean Front | Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Ocean Front

  • 2723 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Loft

Two Bedroom Loft | Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • 2210 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse

Two Bedroom Penthouse | Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Penthouse

  • 3315 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Premium bedding, down comforters, minibar, in-room safe

Three Bedroom Ocean Front

  • 4628 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | Premium bedding, down comforters, minibar, in-room safe

Three Bedroom Loft

  • 3500 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Deluxe 2 Queen Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe 2 Queen Beds

7.0 out of 10
Good
(7 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean View 2 Queen Beds

Deluxe Ocean View 2 Queen Beds | View from room

Deluxe Ocean View 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Upgrade Garza Blanca

Premium bedding, down comforters, minibar, in-room safe

Upgrade Garza Blanca

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Punta Sam

On the beach.Within a 10-minute walk of the resort, you'll find Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 miles (3 km).
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Punta Sam Ferry Terminal - 13 min walk - 0.7 miles
  • Punta Sam Beach - 13 min walk - 0.7 miles
  • Mujeres Beach - 2 min drive - 1.1 miles
  • Playa Mujeres Golf Club - 3 min drive - 2.7 miles
  • North Beach - 45 min drive - 5.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪The Deli - ‬1 min walk
  • ‪Restaurant Flamingos - ‬2 min drive
  • ‪The Rooftop - ‬4 min walk
  • ‪caprichos villa del palmar - ‬4 min walk
  • ‪Don Fernando Lobby Bar - ‬5 min drive

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

5-star beachfront resort with 5 outdoor pools
Some rates at Villa del Palmar Cancun Luxury Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Villa del Palmar Cancun Luxury Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Sam resort.

  • 415 guestrooms or units
  • 9 levels
  • 3 buildings
  • 6 dining venues
  • 5 bars or lounges
  • Built in 2010
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Villa del Palmar Cancun Luxury Beach Resort & Spa offers 415 accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Punta Sam resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Front of property
Emporio Cancun Optional All Inclusive
  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very Good, 2,221 reviews
$189 nightly
The price is $237
Jan 31 - Feb 1
Total with taxes and fees
Emporio Cancun Optional All Inclusive

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa

Frequently asked questions

How close is Villa del Palmar Cancun Luxury Beach Resort & Spa to the airport?

Villa del Palmar Cancun Luxury Beach Resort & Spa is 16.6 mi (38-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Villa del Palmar Cancun Luxury Beach Resort & Spa?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun Luxury Beach Resort & Spa on Jan 19, 2026 start from $227.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have an airport shuttle?

Villa del Palmar Cancun Luxury Beach Resort & Spa offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of USD 50 per vehicle.

How close is Villa del Palmar Cancun Luxury Beach Resort & Spa to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Villa del Palmar Cancun Luxury Beach Resort & Spa offer free breakfast?

Free breakfast isn’t provided at Villa del Palmar Cancun Luxury Beach Resort & Spa, but buffet breakfast is offered for a fee of USD 40 for adults and USD 20 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Villa del Palmar Cancun Luxury Beach Resort & Spa?

No, there is no casino at this resort, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are nearby.

What time is check-in at Villa del Palmar Cancun Luxury Beach Resort & Spa?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Villa del Palmar Cancun Luxury Beach Resort & Spa?

This resort offers free self parking and valet parking.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have a pool?

Villa del Palmar Cancun Luxury Beach Resort & Spa features 5 outdoor pools and a children's pool.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have a restaurant?

There are 6 onsite restaurants, offering options like international cuisine and ocean views.

Does Villa del Palmar Cancun Luxury Beach Resort & Spa have a spa?

This resort has a spa, which features beach massages, facials, and body treatments.

How close is Villa del Palmar Cancun Luxury Beach Resort & Spa to downtown Punta Sam?

Villa del Palmar Cancun Luxury Beach Resort & Spa is 0.3 mi away from Punta Sam.

Villa del Palmar Cancun Luxury Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1008 reviews
Rating 8 - Good. 190 out of 1008 reviews
Rating 6 - Okay. 83 out of 1008 reviews
Rating 4 - Poor. 51 out of 1008 reviews
Rating 2 - Terrible. 70 out of 1008 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

RAHUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nice & Clean Staff Very Friendly
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Ethan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was perfect from the hotel room, and the front side of the hotel. The hotel room was always immaculate. The balcony had a hammock and a stunning view. Kitchen had everything needed to cook meals. Staff were very understanding, patient, polite and helpful.
Day view from balcony
Walkway on front side of hotel
Sunset view from balcony
Ocean view at hotel
Stayed 7 nights in Oct 2025

10/10 Excellent

robert

Stayed 5 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

KIM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wondeful Hotel Stay

The ocean view was perfect. Since the hotel has auto black out drapes you can lean over press the button when you wake up and look at the beautiful ocean. The spa was incredible. Expensive but worth it.
Stayed 12 nights in Sep 2025

6/10 Okay

Julius

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall satisfied-The only downside during our stay the resort was infested by mosquitoes. Our room had a leak on our first night coming from the AC vent, mosquitoes inside our room every time we ask to service our room-i believe they leave the room open the whole while they were cleaning the room.
Stayed 6 nights in Sep 2025

10/10 Excellent

Fahad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff were very attentive. The food and the amenities at the resort were top notch. However, there were a lot of mosquitos in the resort; apparently it was due to the rain. Right behind the property (outside), there’s a residential area that can be a bit noisy.
Stayed 5 nights in Sep 2025

10/10 Excellent

MARILU

Stayed 3 nights in Sep 2025

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, property conditions & facilities
Was the breakfast fresh. everything is beautiful and quiet, respectful. clean. Nice people. Nice view.6 stars..
Stayed 3 nights in Sep 2025

8/10 Good

Brayan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Annie

Liked: Cleanliness, property conditions & facilities
Quiet
Stayed 6 nights in Sep 2025

10/10 Excellent

HERALD, NEPTUNE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel to my family and friends. The service was excellent, and the room was beautiful. The only downside was the shower—the water pressure was very weak, and it took a long time to get hot. Aside from that, the food selection was great, and the spa was absolutely amazing and enjoyable. I’m already planning my next trip here. Such a beautiful place with wonderful people!
Stayed 3 nights in Sep 2025

4/10 Poor

THAO, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view, staff were exceptional and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible! Best. Resort. Experience. Ever. If you are trying to decide where to go for your all-inclusive vacation, look no further. This is the place! From the moment we arrived, we (regular people) were treated like royalty. We were greeted with cold cloths, sparkling wine, and helpful guidance. We were celebrating a milestone birthday, and we communicated that to staff throughout our stay with incredible results. That initial amazing treatment and level of service continued throughout our four-night stay. Every interaction with staff was warm and responsive. Each day brought a new unexpected kindness. Every restaurant did a superb job of recognizing the celebratory event and adding personal flair to our experience. This experience exceeded expectations that we didn't even know existed. We are exceedingly grateful to the management and employees at Villa Del Palmar for making this occasion even more special than we had hoped. Many thanks to all who helped make this such a wonderful experience: housekeeping, wait staff, room service, welcome staff, restaurant workers, front desk, and literally every employee with whom we had the pleasure to interact. You are what made this experience so special!
Stayed 4 nights in Aug 2025

10/10 Excellent

Natylnn Deshoan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly went out of their way to make you feel comfortable
We enjoyed our stay tremendously. The music throughout the resort was oh so nice, very fitting for the environment. We plan to return in a couple of months. We thank management and their staff for a five-star treatment, 🤗
Stayed 3 nights in Sep 2025

2/10 Terrible

Elena

Traveled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana Gabriela Castañeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came during low season beginning of September and the hotel felt empty which was great. There was still activities for kids and adults to join. The staff was very accommodating. The only 2 things we disliked were 1. hotels food/ although drinks were great. 2. Water smell was awful. Taking a shower didn’t make you feel fresh and clean because the water smelled like sewer.
Stayed 5 nights in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love love this Resort !!!!!

It’s definitely our favorite Resort . We live here in Mexico .. and it’s by far one of the best!I love the Spa! I love the restaurants I love the rooms! I come here to ReLAx! Unwind! And eat! If you haven’t stayed here … you definitely need to put it on your Bucket List!
Stayed 1 night in Sep 2025

10/10 Excellent

Rajat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect the customer service is top notch here . Fully satisfied . Will surely visit again
Stayed 4 nights in Aug 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of the best

Absolutely perfect ! We love coming here !! We line in isla Mujeres but we come here to take a mini vacation away from home! Love the rooms ! Love the bathtub and all the restaurant choices!! Thank you!
Alberto Garcia is amazing and my margarita was one of the best I’ve had! 🎉Carlos was so attentive and so kind! Lots of personality here!
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicholas

Stayed 4 nights in Aug 2025

10/10 Excellent

Eliza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoy this resort. We got an upgrade suite with laundry and chicken. Everyone was friendly. Room service 24hours was incredible.
Stayed 5 nights in Aug 2025

10/10 Excellent

sabrina, houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was a 10. Property, room and staff were great.
Stayed 4 nights in Aug 2025