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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near Gran Coyote Golf

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Photo gallery for Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

View from property
Property video
Poolside bar
Preferred Club Junior Suite King Ocean Front | View from room
Preferred Club Master Suite King Ocean Front | Premium bedding, minibar, in-room safe, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪19 min walk‬
  • Place, Gran Coyote Golf
    ‪5 min drive‬
  • Place, Punta Esmeralda Beach
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Junior Suite Double Ocean View

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite Double Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 668 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Double Tropical View

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite Double Tropical View

9.6 out of 10
Exceptional
(8 reviews)
  • 668 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite King Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • 668 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Tropical View

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(22 reviews)
  • 668 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Double Ocean View

Preferred Club Junior Suite Double Ocean View | Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Junior Suite Double Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 668 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Junior Suite King Ocean View

8.8 out of 10
Excellent
(23 reviews)
  • 668 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite King Ocean Front

Preferred Club Junior Suite King Ocean Front | Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Junior Suite King Ocean Front

8.0 out of 10
Very good
(1 review)
  • 668 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Superior Junior Suite King Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 952 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Paramount Suites Ocean View King

Preferred Club Paramount Suites Ocean View King | View from room

Preferred Club Paramount Suites Ocean View King

  • 1926 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King Tropical View

Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Junior Suite Swim Out King Tropical View

9.6 out of 10
Exceptional
(13 reviews)
  • 823 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite King Ocean Front

Preferred Club Master Suite King Ocean Front | Premium bedding, minibar, in-room safe, blackout drapes

Preferred Club Master Suite King Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 1560 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for The Stellar Presidential Penthouse

The Stellar Presidential Penthouse | Premium bedding, minibar, in-room safe, blackout drapes

The Stellar Presidential Penthouse

  • 4736 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 668 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 668 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Banyan Tree Mayakoba

Playa del Carmen
  • On private beach
  • Pool
  • Spa
  • Pet friendly
4.8 out of 5, Exceptional, 1,000 reviews
$822 nightly
The price is $976
Feb 4 - Feb 5
Total with taxes and fees
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About the neighborhood

Playa del Carmen

Beachfront retreat .Your stay at this Corasol property places you within 3 miles (5 km) of Mamitas Beach and Gran Coyote Golf. Also, Quinta Avenida is within 3 miles (5 km) and El Camaleón Mayakoba Golf Course is within 6 miles (10 km).

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.0 mile
  • Gran Coyote Golf - 5 min drive - 1.1 miles
  • Punta Esmeralda Beach - 10 min drive - 1.6 miles
  • Xcaret Eco Theme Park - 25 min drive - 9.6 miles
  • Maroma Beach - 29 min drive - 9.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Laguna - ‬13 min walk
  • ‪El Templo - ‬11 min walk
  • ‪Bar L'Elefant - ‬11 min walk
  • ‪Restaurante Riviera - ‬15 min walk
  • ‪Las Máscaras - ‬13 min walk

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5-star beachfront property near Gran Coyote Golf
Some rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 7 bars/lounges. Public spaces have free WiFi. This luxury property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 485 guestrooms or units
  • 8 levels
  • 2 buildings
  • 10 dining venues
  • 2 swim-up bars
  • 7 bars or lounges
  • 11950 sq ft of conference space
  • 1110 sq m of conference space
  • Built in 2021
  • Nightclub
  • Karaoke
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers 485 air-conditioned accommodations with tablet computers and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Similar properties

View from property
Impression Moxché by Secrets – Adults Only – All Inclusive
  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.8 out of 5, Exceptional, 236 reviews
$995 nightly
The price is $1,207
Feb 8 - Feb 9
Total with taxes and fees
Impression Moxché by Secrets – Adults Only – All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 2 swim-up bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pickleball courts
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf driving range
  • Gym
  • Karaoke
  • Nightclub
  • Outdoor tennis court
  • Shopping mall
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water sports equipment
  • Wine tasting room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Tablet computer

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Frequently asked questions

How close is Secrets Moxché Playa del Carmen - Adults Only - All Inclusive to the airport?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is 26.2 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive on Feb 1, 2026 start from $775.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive.

How close is Secrets Moxché Playa del Carmen - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offer free breakfast?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

This property offers free self parking and valet parking.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have a pool?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive features 7 outdoor pools. Guests can enjoy pool access from 8:00 AM to 6:00 PM.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have a restaurant?

There are 10 onsite restaurants, offering options like international cuisine, pool views, and al fresco dining.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have a spa?

This property has a spa, which features Swedish massages, body wraps, and mani/pedis.

How close is Secrets Moxché Playa del Carmen - Adults Only - All Inclusive to downtown Playa del Carmen?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is 2.9 mi away from Playa del Carmen.

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 983 reviews
Rating 8 - Good. 138 out of 983 reviews
Rating 6 - Okay. 66 out of 983 reviews
Rating 4 - Poor. 19 out of 983 reviews
Rating 2 - Terrible. 23 out of 983 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Megan Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025

10/10 Excellent

binbin

Stayed 6 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful trip!
Stayed 5 nights in Oct 2025

10/10 Excellent

Kelli Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 8 nights in Oct 2025

8/10 Good

Victoria, Sammamish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with many pools to choose from. The quality of the food is great. Overall very clean and the staff is beyond friendly and hospitable. The preferred club unlocks the rooftop area with the best pool and food IMO. Cons: the lighting the bathroom is horrible it’s impossible to get ready there. There are virtually no outlets in the rooms!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Raiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best
Stayed 1 night in Sep 2025

10/10 Excellent

Jessie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing grounds. Helpful staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real review from someone who’s been to over 20 all-inclusives! This resort is truly a foodie’s paradise. If you’ve been to other all-inclusives, you know the food is usually just okay — but not here. Every meal was impressive. At night, you’ll find little food stands like a taco truck, a fruit-and-crepe cart, and even a fresh juice station. Everything tastes fresh and made with care. There are plenty of restaurants, and none require reservations, which I loved — though be prepared for a bit of a wait during busy times (we waited up to two hours once). It’s not a big deal though; you can grab a drink and hang out until your table is ready. The resort itself is stunning. There are so many pools and quiet corners that it never feels crowded. The steakhouse was a highlight — the bone marrow tartare and ceviche were incredible. We had an oceanfront room. The view was nice, but the beach itself isn’t the typical turquoise-blue water you’d expect from Cancun — so if you’re coming for the beach, keep that in mind. You definitely trade a “wow” beach for amazing food and resort quality here. We also upgraded to the Preferred Club. The main perks were a private check-in area with snacks, and access to the rooftop pool and restaurant, which were both worth it for the quieter vibe and great service. Overall, we loved our stay and will only book Secrets Resorts moving forward. Highly recommend for couples who value great food, great service, and a relaxing, upscale atmosphere.
Stayed 5 nights in Sep 2025

10/10 Excellent

Stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was phenomenal!!! The facilities are very clean and well kept. We had an issue with a musty smell in our room that we mentioned, and they had resolved by the time we were back from dinner! The staff was outstanding, special shoutout to the entertainment team: Monica, Cristian, Miguel! We will 100% be back to Secrets Moxché.
Stayed 4 nights in Oct 2025

6/10 Okay

Heema

Traveled with group
Liked: Cleanliness, staff & service
Most of the staff were very friendly. The elevators didn't work and no one was there to help with luggages having to go up and down the stairs.
Stayed 3 nights in Sep 2025

10/10 Excellent

Raiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is on point. I have been here five times is the best hotel in Cancun
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secrets Moxché was hands down one of the most incredible resort experience I’ve ever had! I had an amazing 5 day stay filled with amazing experiences. Upon arriving to the property I was greeted with smiles, warm welcomes of home from the staff, a great glass of champagne, a cool towel that smelled like pure bliss! I was started my check in process with Jael (who was amazing!) . My check-in was very smooth, Jael explained the various dining options, pool locations, keyless entry, ad had my room ready! When I entered by room I was extremely happy to see that the pictures did not disappoint. My room was clean, AC was nice and cold and my tropical view was nothing short of amazing. I decided to have a quick bit a Seasoul and enjoyed the first of many delicious meals. The restaurant was very clean, the staff was warm and welcoming and the food was fresh! After lunch I headed to the main pool and met Nicolas, who ended up being my go to pool bartender along with his two co-workers for my entire stay! The drinks were refreshing and I did not have a long wait. I had dinner at Bisou with Arnado as my server. He recommended so great options for me such as the mussels, salmon, and an amazing dessert made of chocolate and raspberries! I ended my night listening to smooth sounds of the live band located at Bamboo (while I can't remember their names, they definitely set the mood for a relaxing evening under the stars)! I also tried the Ember steakhouse ( Miguel was great)!
Stayed 4 nights in Sep 2025

10/10 Excellent

Slaven, Bartlett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D
Stayed 3 nights in Sep 2025

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2025

2/10 Terrible

Alexander

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The management is very poor not friendly for customers no any upgrade , we have the worst room in hotel with view on the roof:(
Stayed 4 nights in Sep 2025

6/10 Okay

Frank

The room service was decent.
Stayed 6 nights in Sep 2025

10/10 Excellent

Sylwia

Stayed 4 nights in Sep 2025

10/10 Excellent

Juan Carlos, houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room great food options
Stayed 4 nights in Sep 2025

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good resort. Great attention to detail, attentive staff and a true 5 star resort from rooms to activities and restaurants.
Stayed 3 nights in Sep 2025

2/10 Terrible

Gabrielle

Stayed 5 nights in Aug 2025

10/10 Excellent

freddy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved dam near everything really recommend it to everyone who’s going on a all inclusive.
Stayed 6 nights in Sep 2025

2/10 Terrible

Erik

Disliked: Staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Erik

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities
I had a brand new very expensive cologne left at the property & they did not notify me that i left it behind nor did they call me back after i realized i had left it there I called about 5 times asking for it and they gave me the run around. One lady said she would ask and call me right back. The cologne isnt only expensive it was a gift for my birthday & was brand new. I really wish they would of owned up or tried to make it right. They did neither. Do not plan on staying at any secrets resorts
Stayed 3 nights in Sep 2025

10/10 Excellent

Erika

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing pools and great food. Beach was not great but the pools and delicious food totally made up for it. Loved the proximity to great Grand Coyote golf course too.
Stayed 4 nights in Sep 2025

10/10 Excellent

SUSANA

Liked: Staff & service, property conditions & facilities
We loved our stay but we did have dirty towels and bed sheets, they did replace them once we asked but other then that it was excellent the hotel wasn’t busy and it was claim especially from 7 pools to pick from. The ocean water was not that great very brown water and lots of seaweed by the beach it did seem to be clearer
Stayed 4 nights in Aug 2025