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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near Gran Coyote Golf

Choose dates to view prices

Photo gallery for Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Exterior
Property video
7 bars/lounges, 2 swim-up bars, poolside bar, beach bar
Outdoor wedding area
7 outdoor pools, open 8:00 AM to 7:00 PM, cabanas (surcharge)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Gran Coyote Golf
    ‪3 min drive‬
  • Mamitas Beach
    ‪6 min drive‬
  • Quinta Avenida
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Junior Suite King Tropical View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(22 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King Tropical View

Preferred Club Junior Suite Swim Out King Tropical View | View from room

Preferred Club Junior Suite Swim Out King Tropical View

9.8 out of 10
Exceptional
(11 reviews)
  • 823 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Stellar Presidential Penthouse

The Stellar Presidential Penthouse | 1 bedroom, premium bedding, minibar, in-room safe

The Stellar Presidential Penthouse

  • 4736 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds

View from room

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 668 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Paramount Suites Ocean View King

Preferred Club Paramount Suites Ocean View King | 1 bedroom, premium bedding, minibar, in-room safe

Preferred Club Paramount Suites Ocean View King

  • 1926 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(10 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite King Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Preferred Club Superior Junior Suite King Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 952 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite King Ocean View

8.4 out of 10
Very good
(10 reviews)
  • 668 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite King Ocean Front

Preferred Club Junior Suite King Ocean Front | 1 bedroom, premium bedding, minibar, in-room safe

Preferred Club Junior Suite King Ocean Front

8.0 out of 10
Very good
(1 review)
  • 668 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double Tropical View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Double Tropical View

9.6 out of 10
Exceptional
(8 reviews)
  • 668 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Double Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Double Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 668 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite King Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Preferred Club Junior Suite King Ocean View

8.6 out of 10
Excellent
(21 reviews)
  • 668 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Double Ocean View

Preferred Club Junior Suite Double Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Preferred Club Junior Suite Double Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 668 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Master Suite King Ocean Front

Preferred Club Master Suite King Ocean Front | Living area | Tablet

Preferred Club Master Suite King Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 1560 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite Double Ocean View

View from room

Preferred Club Superior Junior Suite Double Ocean View

  • 952 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Luxury

1 bedroom, premium bedding, minibar, in-room safe

Suite Luxury

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Garden View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Junior with Garden View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Luxury with Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Suite Luxury with Ocean View

  • Ocean view
  • Sleeps 2

View all photos for Suite Luxury with Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Suite Luxury with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Beachfront retreat .Your stay at this Corasol property places you within 3 miles (5 km) of Mamitas Beach and Gran Coyote Golf. Also, Quinta Avenida is within 3 miles (5 km) and El Camaleón Mayakoba Golf Course is within 6 miles (10 km).

What's nearby

  • Gran Coyote Golf - 3 min drive - 1.1 miles
  • Mamitas Beach - 6 min drive - 2.7 miles
  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.3 miles
  • Quinta Avenida - 7 min drive - 2.9 miles
  • Playa del Carmen Maritime Terminal - 10 min drive - 4.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪The Fives Plaza - ‬19 min walk
  • ‪La Laguna - ‬10 min walk
  • ‪Marley Coffee - ‬20 min walk
  • ‪Arezzo - ‬15 min walk
  • ‪Breeze Pool Bar - ‬19 min walk

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5-star beachfront property near Gran Coyote Golf
Some rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 485 guestrooms or units
  • 8 levels
  • 2 buildings
  • 10 dining venues
  • 2 swim-up bars
  • 7 bars or lounges
  • 11950 sq ft of conference space
  • 1110 sq m of conference space
  • Built in 2021
  • Nightclub
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers 485 air-conditioned accommodations with tablet computers and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Impression Moxché by Secrets – Adults Only – All Inclusive

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  • All inclusive
  • Spa
  • Pet friendly
4.8 out of 5, Exceptional, 194 reviews
$796 nightly
The price is $796
Aug 11 - Aug 12
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 2 swim-up bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf driving range
  • Gym
  • Nightclub
  • Shopping mall
  • Steam room
  • Water sports equipment
  • Wine tasting room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Tablet computer

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Frequently asked questions

How close is Secrets Moxché Playa del Carmen - Adults Only - All Inclusive to the airport?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is 26.2 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

As of Jul 19, 2025, prices found for a 1-night stay for 2 adults at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive on Aug 19, 2025 start from $461.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive.

How close is Secrets Moxché Playa del Carmen - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offer free breakfast?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

This property offers free self parking and valet parking.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have a pool?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive features 7 outdoor pools. Guests can enjoy pool access from 8:00 AM to 7:00 PM.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have a restaurant?

There are 10 onsite restaurants, offering options like international cuisine, pool views, and al fresco dining.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have a spa?

This property has a spa, which features sports massages, mani/pedis, and body treatments.

How close is Secrets Moxché Playa del Carmen - Adults Only - All Inclusive to downtown Playa del Carmen?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is 2.9 mi away from Playa del Carmen.

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 611 out of 812 reviews
Rating 8 - Good. 116 out of 812 reviews
Rating 6 - Okay. 53 out of 812 reviews
Rating 4 - Poor. 16 out of 812 reviews
Rating 2 - Terrible. 16 out of 812 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Amer

Stayed 5 nights in Jun 2025

4/10 Poor

Amer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was good, but beach was bad.
Stayed 5 nights in Jun 2025

10/10 Excellent

Natalya

Stayed 4 nights in Apr 2025

6/10 Okay

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for our honeymoon and chose this resort based on videos we saw on social media. Overall, we would not recommend this resort to our friends or family. The resort/property is immaculate - definitely the most gorgeous resort we've stayed at. The staff here are top tier - Alfredo our waiter by the pool and Miguel from the entertainment team were our favorites. There are not enough pool chairs at any of the pools - we struggled everyday to find seating and majority of the days did not get seats. Dinner options are limited - no dinner buffet and the restaurants don't take reservations so if you don't get there before 6:30 you won't get a meal for dinner Birds and gas - we were attacked by black birds multiple days and sprayed with gasoline at one of the evening beach shows, which obviously weren't pleasant experiences Drinks - drinks were great but they have a weird rule across the resort where they don't make any mixed shots, you can only have straight liquor shots
Stayed 7 nights in Apr 2025

10/10 Excellent

Chun Wing Jeanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Ellen

Stayed 5 nights in Mar 2025

10/10 Excellent

Ky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is incredible! The food was amazing and the views were hard to believe.
Stayed 5 nights in Mar 2025

10/10 Excellent

Leslie

Stayed 5 nights in Mar 2025

10/10 Excellent

Wilmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Mar 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that their were pool options to just relax without the loud party pool atmosphere!
Stayed 6 nights in Mar 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were excellent. The restaurants were good. Our favourites were Dos Almos, the Mexican restaurant and Ember. The mixology could be improved compared to other 5 star resorts. The pools were great, especially the main beach pool. The beach isn't good, but we knew this when booking. The pools make up for it. There are a lot of upsells and the corporate events hold it back from being a 5 star in my opinion. The corporate events made it feel less of a relaxing, romantic vibe. Overall, it was a nice resort and we enjoyed our stay.
Stayed 7 nights in Mar 2025

8/10 Good

Zipei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I’ve stayed in.
Stayed 5 nights in Mar 2025

10/10 Excellent

Dorel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with excelent service and wonderful dining options . Highly recommend
Stayed 7 nights in Mar 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great staff, fun activities, and excellent food
Stayed 5 nights in Mar 2025

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Brandon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were great and the entire property was beautiful and refined. Wasn't able to go to any shows but the ongoing activities and entertainment team were great, thanks Jessica and Monica for being so kind.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing! The food, staff and amenities were great! Probably our favorite resort to date.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ryan William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

KAREN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food , great service ,amazing facilities. We had an amazing stay …
Stayed 4 nights in Mar 2025

6/10 Okay

Sherryl

Traveled with partner
Liked: Cleanliness
Beautiful property and grounds. Room was beautiful except it was the worst view we ever had in any hotel stay anywhere. After check-in,instead of being shown to our room, we were swept away for a about an hour by someone, Ivan?, who "explained" our $200 resort coupon usage which basically meant spending lots more money on spa treatments or wines or romantic dinners in order t apply them-so we dumped them. Also tried to upsell the Impressions area. Beach was disappointing. I had asked ahead for a Birthday greeting in our room for my hubby but there was nothing. Most disappointing esp as we saw banners on other room doors.Meals were good but long wait times for seating.We shall NEVER return and I do NOT recommendthis.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not one thing that I would say negative about my stay! This is an amazing resort and it is totally worth paying a little extra to have a wonderful and private swim up. I almost didn't book this resort because I read a bad review but I am so glad that I didn't listen to that review. I loved the entire experience and the staff was amazing!
Stayed 4 nights in Mar 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay here! Everyone was so kind and welcoming. Staff always courteous and helpful. The food in all the restaurants was amazing. The escargot from Bisou was absolutely amazing! The entertainment and amenities top notch.
Stayed 4 nights in Mar 2025

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 5 days here and absolutely loved it. Food was 10/10. The property is absolutely stunning and so well kept and clean. My only complaint was I booked on the preferred club for an ocean view king and as the ocean view was exceptional, they had construction on our side and the grounds were very unattractive to look at. That did not ruin our time at all just was a little disappointing. I’ve stayed at a few nicer resorts and this one takes the cake for me. Xcaret arte last year and I actually preferred moxche. It’s the perfect size for easy walk ability to everything but plenty of pools and areas to go if you want privacy. Can’t wait to come back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Halea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest all inclusive we have stayed at
Stayed 5 nights in Mar 2025