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Cozumel Hotel & Resort

3.5 star property
3.5-star beachfront hotel near Cozumel Museum

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Photo gallery for Cozumel Hotel & Resort

On the beach, sun loungers, beach umbrellas, beach towels
Lobby
Food and drink
Outdoor dining
Deep-tissue massages, beach massages

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

View in a map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Punta Langosta Pier
    ‪16 min walk‬
  • Place, Cozumel Museum
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, Pool View

7.8 out of 10
Good
(213 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi) | In-room safe, desk, iron/ironing board, bed sheets

Superior Room (With Jacuzzi)

7.8 out of 10
Good
(6 reviews)
  • 355 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

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Cozumel
  • On private beach
  • Pool
  • All inclusive
  • Spa
3.9 out of 5, Good, 377 reviews
$269 nightly
The price is $269
Nov 1 - Nov 2
Total with taxes and fees
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About the neighborhood

Cozumel

On the beach.With a stay at this Colonos Cuzamil hotel, you'll be within 2 miles (3 km) of Cozumel Museum and 6 miles (10 km) of Chankanaab National Park. Chankanaab Beach Adventure Park is within 6 miles (10 km) and Paradise Beach is within 9 miles (15 km).

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Punta Langosta Pier - 16 min walk - 0.9 miles
  • Cozumel Maritime Terminal - 3 min drive - 1.8 miles
  • Cozumel Museum - 3 min drive - 1.8 miles
  • Chankanaab National Park - 9 min drive - 5.3 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪Taqueria El Establo - ‬12 min walk
  • ‪Restaurant Los Arcos - ‬1 min walk
  • ‪Palapas Bar - ‬6 min walk
  • ‪El Chef Ángel - ‬19 min walk

About this property

Cozumel Hotel & Resort

3.5-star beachfront hotel near Cozumel Museum
Cozumel Hotel & Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort like an outdoor pool, a children's pool, and a fitness center.

A free manager's reception is offered. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3.5-star Cozumel hotel is smoke free.

  • 179 guestrooms or units
  • 2 dining venues
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Cozumel Hotel & Resort offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Similar properties

5 outdoor pools, pool umbrellas, sun loungers
Allegro Cozumel All Inclusive
  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
4.1 out of 5, Very Good, 1,006 reviews
$155 nightly
The price is $192
Oct 30 - Oct 31
Total with taxes and fees
Allegro Cozumel All Inclusive

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Books
  • Children's pool
  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool
  • Scuba diving

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1600 per accommodation (varies based on length of stay), plus a one-time cleaning fee of MXN 100
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1600 per accommodation (varies based on length of stay) plus MXN 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Frequently asked questions

How close is Cozumel Hotel & Resort to the airport?

Cozumel Hotel & Resort is 2.9 mi (10-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Cozumel Hotel & Resort?

As of Oct 26, 2025, prices found for a 1-night stay for 2 adults at Cozumel Hotel & Resort on Nov 1, 2025 start from $154.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cozumel Hotel & Resort have an airport shuttle?

Airport shuttle services are not available at Cozumel Hotel & Resort.

How close is Cozumel Hotel & Resort to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Cozumel Hotel & Resort offer free breakfast?

Cozumel Hotel & Resort does not offer free breakfast.

Is there a casino at Cozumel Hotel & Resort?

No, there is no casino at this hotel.

What time is check-in at Cozumel Hotel & Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Cozumel Hotel & Resort?

This hotel offers free self parking.

Does Cozumel Hotel & Resort have a pool?

Cozumel Hotel & Resort features an outdoor pool and a children's pool.

Does Cozumel Hotel & Resort have a restaurant?

Yes, there are 2 restaurants on site.

Does Cozumel Hotel & Resort have a spa?

This hotel doesn't have a spa, but it does offer beach massages.

How close is Cozumel Hotel & Resort to downtown Cozumel?

Cozumel Hotel & Resort is 1.9 mi away from San Miguel.

Reviews

Cozumel Hotel & Resort Reviews

8.0

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 478 out of 1086 reviews
Rating 8 - Good. 314 out of 1086 reviews
Rating 6 - Okay. 151 out of 1086 reviews
Rating 4 - Poor. 84 out of 1086 reviews
Rating 2 - Terrible. 59 out of 1086 reviews

Reviews

8/10 Good

MAURO A, BLUE BELL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting There The trip from the airport to Puerto Morelos was full of surprises. I’ve been visiting Mexico almost every year since 1995, and this was the first time I’ve seen Route 307 in such poor condition. Vegetation was overgrown above eye level, the road had numerous potholes, many lane markings were faded or missing, and several signs were either damaged or incomplete, showing only partial directions. Upon arrival in Puerto Morelos, we encountered even more potholes and narrow, uneven streets. Parking Valet service were our only option - not ideal, especially since our room was located very close to the parking lot. The staff required us to leave the car keys with the valet attendants, which proved inconvenient; one day, it took about 20 minutes just to get our car. Restaurants The resort offers several good dining options, we loved the Mediterranean and Japanese. The cafeteria also had a wide and satisfying selection of dishes. Facilities The property itself is very attractive and well maintained. Beach The beach was comfortable and equipped with plenty of palapas for shade. However, during our stay, sargassum was a major and issue despite the continuous efforts of the staff. Pools There are two beautiful pools, both featuring swim-up bars. They were consistently clean and inviting. People The staff, overall, were exceptionally friendly and accommodating. I’d like to recognize Jose, Davi, Nora, Synthia, Miguel (Restaurant), Alfredo, Elder (Bar), Diana (Grill).
Stayed 7 nights in Jul 2025

10/10 Excellent

Luther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at Hotel Cozumel & Resort. The staff is very friendly and the Resort and rooms are spotless. The Hotel is within walking distance to the square for shopping. L Riley
Stayed 7 nights in Aug 2025

10/10 Excellent

Melodi

Stayed 3 nights in Aug 2025

2/10 Terrible

Kelli

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a great experience at all.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Within walking distance and someone always willing to help answer questions for first time visitors. Buffet was decent most nights always a variety of food.
Stayed 9 nights in Jul 2025

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2025

8/10 Good

MAURO A, BLUE BELL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is nicely placed close to a good snorkel/diving spot. In fact most of the patrons appear to be divers. Most of the employees were very friendly. The food is not excellent but is decent considering the price for the resort. I did dislike the apartment on the first floor, assigned to me, it was in the back of the building and trapped a lot of humidity that stick to my clothes and it was unwealthy. I had to complain with the front desk and insist in order to change to another apartment of the same type. After the change I was happy!
Stayed 7 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Pleasant service, great for divers!
Stayed 4 nights in Jul 2025

10/10 Excellent

Azahea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with onsite actuvites. Great food
Stayed 4 nights in Jul 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location is great. Great location for diving and snorkeling. The food and accommodations were below average. If you want a less expensive option for diving, I would consider staying here. If you are looking for a really nice all inclusive resort I would look elsewhere.
Stayed 3 nights in Jul 2025

8/10 Good

Caroline Kanyiva, Fremont

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Prepare for your stay with ample bug spray and sunscreen, as sunburn & sand fleas/mosquitoes can be an issue. You'll spot iguanas and coatis on the property (harmless). Rooms are dated but adequate & feature hammocks for relaxation. Housekeeping is effective, though some sheets may show stains. The TV offers some English channels, including kids' programming & you'll find plenty of charging plugs under the night table. AC & lights function well. The pool/hot tub area lacks shade, so consider the palapa for cover. Charging stations are available at both the pool & beach. Cabanas can be rented for $15. Remember to keep track of your towel cards, as they are important. The all-inclusive plan includes alcohol, with sodas limited to Coke, Diet Coke, and Sprite. Water dispensers are plentiful. Food options are limited but edible. Breakfast at the beach club (you go through a tunnel to get to the beach) offers fruits, cereals, yogurt, pastries, omelets and more. Lunch options at Arcos or the pool snack bar are limited to buffett and a la carte. Dinner does not require reservations and features a range of cuisines, including Mexican and Italian. Don’t forget to ask for ice cream. The entertainment staff—David, Edgar, Ernesto, Juanita, Ferdinand, Yessie, and Suny—provide activities like water sports, trivia, crafts, and karaoke. Special thanks to Suny for her excellent work in the kids' club. Edgar, you rock! Internet in the rooms is bad but the lobby & the beach are reliable.
Stayed 14 nights in Jun 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed all 3 stays here this year and plan to come back in Sept. Highly recommend. Nothing fancy but clean, great staff and very good location.
Stayed 8 nights in Jul 2025

6/10 Okay

Ethan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is worn out. The towels were disgusting and had stains on them. The sheets were disgusting and covered and stains. Just the whole property from start to finish, looks like it hit his prime about 30 years ago. None of the water sports equipment that they pictured and show online do they actually have at the facility. We were very, very disappointed to spend our short excursion here. If we had known they didn’t have things like jet skis and scooters, like they had in their pictures, we never would have come here. Overall it’s two star hotel in Mexico with two star food and a 4 star spot to beach dive.
Stayed 1 night in Jul 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Matthew, Belhaven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I took a week long holiday. The staff was amazing. Very friendly and always eager to help. The food was great. We loved the different international themed dinners every night. Everyday there were fun activities and my wife loved the water aerobics. It was also so convenient to have dive boats pick us up at the property on the dock. We plan to make this an annual trip.
Stayed 7 nights in Jun 2025

10/10 Excellent

JAZMINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in went great! We arrived earlier than expected and our room wasn’t ready, but they gave us access to all amenities while we waited. We truly appreciated it! Once we got to our room, we were pleased to see the hammock next to the balcony! What a great way to relax in the room and get a break from the heat. The pool area was big and staff was great! We specifically chose this hotel because of the great reviews around snorkeling. They weren’t kidding! We walked to the snorkel area with the rental equipment and had an amazing time snorkeling in the Caribbean sea. This was my favorite thing! Will definitely be back!
View from balcony
Beach access
Hotel Grounds
Snorkel area
Stayed 1 night in Jul 2025

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone at the resort was amazing! The food is not great… you do get tired of eating the same things daily. Their options are not great. The entertainment can use work as well… but the hotel is very clean and the staff is incredible.
Stayed 6 nights in Jun 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Great dive shop located on the property.
Stayed 4 nights in Jul 2025

10/10 Excellent

david

Stayed 3 nights in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Estrellita

Liked: Cleanliness, property conditions & facilities
The people working was fine. The entertainment staff were absolutely wonderful and to them I give 5 stars. The establishment itself is mediocre. The fruit in the morning was old and most often tasted fermented. The coffee is served cold. My milk to the coffee had maggots in it, I wanted to leave so bad after that. I inspected everything I ate after and bought parasite medicine when I left, just in case. The breakfast selection was always an eggs and toast, aside from that breakfast consisted of dinner meals like spaghetti, chicken, or rice&beans. There weren’t many options for food. For Mexican night they offered tacos both times, Mexico has so much more to offer than tacos. I also paid for pool side view and got street view with a little glimpse of ocean. Also, if you are planning on swimming, think again. The beach sucks, there is no sand, it’s rock and seaweed, it smelled, and it’s meant for divers not swimmers. If you want to go to a beach you have to pay 25.00 USD. Again, the entertainment team was amazing.
Stayed 6 nights in Jul 2025

2/10 Terrible

Jamie

Liked: Cleanliness, staff & service
The rooms do not have WiFi very disappointing and was told only the lobby has which is pointless. The food is very basic not many options and then what’s there not doesn’t taste so good. The place is boring full of elderly people. I don’t recommend unless ur are retired of you don’t like fun. The hotel doesn’t have a beach and the little swimming area full of seaweed and big rocks. If wanting to go to beach you need to pay which is annoying. I don’t recommend for people 40 and under. The drinks are not good very basic n watery. Over all 3/10.
Stayed 6 nights in Jul 2025

10/10 Excellent

Nataly

Stayed 3 nights in Jun 2025

10/10 Excellent

Armando Avila

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff.
Stayed 5 nights in Jun 2025