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InterContinental Presidente Cozumel Resort & Spa

4.5-star property
Carretera A Chankanaab Km 6-5, Cozumel, QROO 1-855-201-7819

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4.8 out of 5
Exceptional!
See all 53 Travelocity Reviews

"Great beach, nice pool, good food. Great place to stay. " More

By a verified traveler on Mon 23 Mar 2020

Points Of Interest

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Hotel Description

4.5-star beachfront hotel near Chankanaab Beach Adventure Park

Beachfront retreat

Within 3 miles (5 km) of this hotel, you'll find Chankanaab National Park and Chankanaab Beach Adventure Park. Also, Arrecifes de Cozumel National Park is within half a mile (1 km) and Uvas Beach is within 2 miles (3 km).

Luxury amenities

This luxury hotel features a private beach, a full-service spa, and 4 restaurants. There's fun for all ages with a free kid's club and a playground, and in-room childcare is an added bonus. Enjoy the 2 outdoor pools and perks like free valet parking and free WiFi.

Free WiFi, flat-screen TVs

The 218 guestrooms feature free WiFi, flat-screen TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include 24-hour room service, minibars, and premium bedding.

Standard Room, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$274* Per night/room Jun 1 - Jun 2

Luxury Beach front

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Beach Front

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tower Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Reef room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

InterContinental Presidente Cozumel Resort & Spa ratings based on 53 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for InterContinental Presidente Cozumel Resort & Spa

Everyone (13) Couples (5) Family (3)
5 out of 5
Great beach, nice pool, good food. Great place to stay.

Posted by , from Houston on Mar 23, 2020

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Comment from Hotel Management

Mar 24, 2020 by P. Beaury

Dear Guest, Thank you very much for sharing your review of your recent stay with us. We are more than happy you had a great time. Hope you can visit us soon. Warm regards. P. Beaury General Manager.

5 out of 5
Fabulous property, friendly staff! The on site restaurants are second to none! We’ll be back!

Posted by , from Dallas on Feb 26, 2020

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Comment from Hotel Management

Feb 28, 2020 by P. Beaury

Dear Guest, Thank you for your wonderful comments and taking the time to share them with us. We do hope to have you back soon for another fabulous stay. Warm regards, P. Beaury General Manager.

5 out of 5
Second time staying at the Intercontinental Presidente and without hesitation this is the best place to unwind on the Island. The rooms are impeccable and spacious and the grounds are beautiful. Finally, I cannot express more gratitude to the amazing people who staff this facility. Their care and efforts to make you feel welcomed are the primary reason to stay here.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 18, 2020 by P. Beaury

Dear Guest, We are so very happy you have enjoyed our resort for a second time. Thank you for considering the best one on the Island. Glad you enjoyed our friendly and helpful staff. Thank you for sharing your Presidente InterContinental Cozumel experience and look forward to your next visit. Sincerely, P. Beaury General Manager.

5 out of 5
Beautiful setting, wonderful food, and service. Everything on site or you can easily venture around the island. Updated and marvelous!

Posted by on Feb 7, 2020

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Comment from Hotel Management

Feb 7, 2020 by P. Beaury

Dear Guest, Thank you kindly for your excellent rating and recommendation. So happy to know your Presidente Cozumel experience was memorable and joyful. Hope you can visit us again at our resort. Sincerely, P. Beaury General Manager.

5 out of 5
Beautiful property—friendly, helpful staff—great breakfast buffet

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 4, 2020 by P. Beaury

Dear Guest, Thank you kindly for your recommendations and compliments to our resort and service. Glad you have enjoyed your stay with us. Look forward to your next visit! P. Beaury General Manager.

5 out of 5
Lovely staff, excellent restaurants, lovely ocean-view room -- a top-notch hotel.

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 18, 2019 by Janeth García.

Dear Guest, Thank you kindly for your excellent rating and great compliments to our property, restaurants and our staff at Presidente InterContinental. Hope we have the pleasure to have you back soon! Sincerely, Janeth García Soto Resort Manager

4 out of 5
The place was beautiful and we had a room on the beach front. The wind was really rough and so it was difficult to snorkel off the beach. The only disappointment to us was the food did not meet our expectations. They grill on wood fired grills and the smoke flavor was too strong for us. The breakfast was cold so we had to order to get hot eggs and pancakes. Otherwise we had a great time.

Posted by on Mar 26, 2019

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Comment from Hotel Management

Apr 18, 2019 by Janeth García Soto.

Dear Guest, Thank you for taking the time to review your stay at Presidente InterContinental Cozumel. Your feedback is greatly appreciated and we will continue improving details mentioned to deliver a better experience. Hope to have you back soon. Sincerely, Janeth García Soto Resort Manager.

5 out of 5
Location was everything! Beautiful setting!!! I will definitely stay here again, I love InterContinental hotels. I stayed in another InterContinental hotel in Puerto Rico! This location is the best!

Posted by on Feb 27, 2019

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Comment from Hotel Management

Mar 12, 2019 by Janeth García.

Dear Guest, A very warm greeting to you and thank you for having made Presidente InterContinental Cozumel your choice vacation destination. We hope to have you back soon. Sincerely, Janeth García Soto Resort Manager.

5 out of 5
Fantastic location with grounds and beach. The staff are extremely friendly and helpful. We had visited the Presidente in the winter of 2003 and loved it then, but the new additions (don't know exactly when) have filled out what was missing then. There's a great spa and gym, multiple restaurants, an adult and a family pool, and several beaches. And then there's the diving. Scuba Du is the in-house diving shop that also caters to non-guests. They were very helpful and had great instuctors/dive guides. Whether you're there as a couple or with family, this a great resort on a fantastic island. The only downside to Cozumel is the daily influx of cruise ships and the invading passengers. This is the place where you can enjoy the island and avoid the hoards.

Posted by on Jan 15, 2019

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Comment from Hotel Management

Jan 18, 2019 by H. Walther

Dear Guest, A very warm greeting to you, thank you for your excellent rating and your lovely comments. It is great to know Presidente InterContinental Cozumel is your choice for vacations. We appreciate your comments and experiences of your stay, thank you for sharing them. Look forward to welcoming you for another beautiful vacation. Sincerely, Henry Walther Regional Director.

5 out of 5

A gem on the beach

Pros: The atmosphere was very relaxed, and we were never lacking great service
Very relaxed, always service with a small. Huge tower ocean view room was lovely.

Posted by on Jul 3, 2018

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About the InterContinental Presidente Cozumel Resort & Spa

Location Carretera A Chankanaab Km 6-5, Cozumel, QROO 77600

Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 3 April 2020 to 31 May 2020 (dates subject to change).

This property is closed from 3 April 2020 to 31 May 2020 (dates subject to change).

All-inclusive Details

  • Tennis lessons included
  • Spa/beauty facilities and services not included
  • Additional gratuities accepted
  • Airport transfers not included
  • Room service not included
  • Gratuities not included
  • Tennis included

Property Features

Simply step outside to unwind on the hotel's beach. At InterContinental Presidente Cozumel Resort & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, outdoor tennis courts, and a fitness center. Valet parking is free. This 4.5-star Cozumel hotel is smoke free.

  • 218 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Cozumel, Quintana Roo (CZM-Cozumel Intl.) (14.6 km / 9.1 mi)
  • Parking: Free valet parking

Room Amenities

InterContinental Presidente Cozumel Resort & Spa offers 218 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Cozumel hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

InterContinental Presidente Cozumel Resort & Spa has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a private beach and outdoor tennis courts. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving on site
  • Volleyball on site
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, The SPA. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Weight limit: 20 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 18 per accommodation, per night

The resort fee includes:

  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25 for adults and USD 12.5 for children (approximately)
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cozumel Presidente InterContinental
  • Cozumel Presidente InterContinental Resort
  • InterContinental Cozumel Presidente
  • InterContinental Presidente Cozumel Resort
  • InterContinental Presidente Cozumel
  • Intercontinental Cozumel
  • Presidente InterContinental Cozumel
  • Presidente InterContinental Cozumel Resort
  • Cozumel Presidente
  • Presidente Resort Cozumel
  • El Presidente Cozumel
  • Presidente Intercontinental Cozumel Hotel Cozumel
  • Presidente Intercontinental Cozumel Resort And Spa
  • Presidente InterContinental Cozumel Resort Spa
  • InterContinental Presidente Cozumel Resort & Spa Hotel
  • InterContinental Presidente Cozumel Resort & Spa Cozumel
  • InterContinental Presidente Cozumel Resort & Spa Hotel Cozumel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.