4.8 out of 5

"Very relaxed, always service with a small. Huge tower ocean view room was lovely. " More

By a verified traveler on Tue 03 Jul 2018

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Hotel Description

4.5-star beachfront hotel near Chankanaab Beach Adventure Park

On the beach

Within 6 miles (10 km) of this Cozumel hotel, you'll find Paradise Beach and Playa Mia Grand Beach and Water Park. Chankanaab National Park and Chankanaab Beach Adventure Park are also within 6 miles (10 km).

Luxury amenities

This luxury hotel features a private beach, a full-service spa, and 4 restaurants. There's fun for all ages with a free kid's club and a playground, and families will appreciate the onsite laundry facilities. Enjoy the 2 outdoor pools and perks like free valet parking and free WiFi.

Free WiFi, balconies

The 218 guestrooms feature free WiFi, flat-screen TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include balconies, 24-hour room service, and minibars.

Standard Room, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$243 per night

Habitacion de lujo frente a la playa

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Tower Ocean View Amazing Deal

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room Amazing Deal

Bed Count 1 King Bed Maximum Occupancy 4 Max

Tower Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Room, Pool View (Newly Renovated!)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

InterContinental Presidente Cozumel Resort & Spa ratings based on 44 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for InterContinental Presidente Cozumel Resort & Spa

Everyone (12) Couples (1)
5 out of 5
Fantastic location with grounds and beach. The staff are extremely friendly and helpful. We had visited the Presidente in the winter of 2003 and loved it then, but the new additions (don't know exactly when) have filled out what was missing then. There's a great spa and gym, multiple restaurants, an adult and a family pool, and several beaches. And then there's the diving. Scuba Du is the in-house diving shop that also caters to non-guests. They were very helpful and had great instuctors/dive guides. Whether you're there as a couple or with family, this a great resort on a fantastic island. The only downside to Cozumel is the daily influx of cruise ships and the invading passengers. This is the place where you can enjoy the island and avoid the hoards.

Posted by on Jan 15, 2019

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Comment from Hotel Management

Jan 18, 2019 by H. Walther

Dear Guest, A very warm greeting to you, thank you for your excellent rating and your lovely comments. It is great to know Presidente InterContinental Cozumel is your choice for vacations. We appreciate your comments and experiences of your stay, thank you for sharing them. Look forward to welcoming you for another beautiful vacation. Sincerely, Henry Walther Regional Director.

5 out of 5

A gem on the beach

Pros: The atmosphere was very relaxed, and we were never lacking great service
Very relaxed, always service with a small. Huge tower ocean view room was lovely.

Posted by on Jul 3, 2018

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5 out of 5

Amazing Resort, beautiful views and friendly staff

Pros: Beach area, heated pools, jacuzzi, great food from all restaurants on site, friendliness of the staff, renovated guest rooms, gym, cleanliness
Cons: Nothing!
Location: The beach cove was amazing for swimming and snorkeling. We took a 3 hour snorkeling excursion where the boat picked us up directly from the hotel.
My fiance and I stayed at the Presidente InterContinental Cozumel Resort & Spa from January 20th to the 27th, and it was the most incredible hotel experience we've ever had. We ended up booking this hotel after searching flight + hotel vacation packages on Travelocity, after reading many positive reviews and seeing very nice photos of the resort. From the moment we arrived, we noticed not only the impeccable beauty of the hotel, but also how accommodating and friendly the staff was. We checked in with ease and were offered hot towels followed by a green juice refreshment, while admiring the lobby. We made our way down to our room through beautiful hallways lined with greenery. When we opened the door to our newly renovated, pool view room, we were amazed. The room service was great. We came back to a clean room every day to fresh towels, robes laid out on our bed, and a large bottle of water. The beach area, jacuzzi and heated infinity pool were fantastic. The views were spectacular from sunrise to sunset. We enjoyed incredible food from the four restaurants at the resort. Most of our drinks and meals were served to us directly on the beach and pool area without having to get up from our chairs. Every single employee of the hotel was polite, sincere, and extremely friendly. This made our trip so welcoming and special. We have already recommended this resort to all of our family and friends and will happily return!

Posted by , from Long Island, New York on Jan 29, 2018

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5 out of 5

Beautiful, Calm, Relaxing

Location: Scuba Diving!
Everything was wonderful. The food was delicious, beach and pool were beautiful, and the Scuba Diving team was awesome. I couldn't have asked for more. I had the most incredible view of the ocean and everyone was so nice.

Posted by on Dec 3, 2017

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4 out of 5

First visit to Cozumel

This was our first trip to Cozumel , checked in and found that our room was excellent but later that evening we couldn't regulate the temperature. I called for service and after 2 attempts by servicemen to fix the problem we were informed that it would have to wait till morning for a repair. Lucky for us the room was cold enough to wait till morning. Don't know why we weren't relocated as the hotel wasn't booked solid. The front desk staff isn't bilingual at times, this is a problem if you run out of Spanish. Other than these problems, everything else was fantastic. We stayed 4 nights and enjoyed the restaurants and ambiance. Be prepared to pay high cab fares to into town and back.

Posted by , from Texas, USA on Jul 1, 2017

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5 out of 5

The food and service was excellent!!!

Everyone had a smile and responded with a hello .Service at the Italian restaurant made me feel special.Love the view from our rooom.

Posted by , from ok on Mar 7, 2017

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Comment from Hotel Management

Mar 15, 2017 by General Manager

Dear Guest, First of all I would like to thank you for your preference to our hotel, and for taking the time to share your comments with us. I'm glad you enjoyed your stay at our Resort, we hope to see you in a near future. Regards, Andres Garcia Ricard General Manager

5 out of 5

Heaven on earth

Pros: EVERYTHING!!!!! Room, staff, comfort, beach, addition of Grill beachside.
Cons: Nothing! It's perfection!
Location: The location is on a pristine beach with plenty of chairs, beds and hammocks.
This was our sixth trip here in 33 years and it just gets better and better! A slice of heaven right here on earth!

Posted by , from New York, NY on Dec 24, 2016

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Comment from Hotel Management

Dec 28, 2016 by General Manager

Dear Guest, Thnak you for sharing your review about your recent stay. I'm glad you enjoyed your stay at our Resort and that you liked our recently renovated Resort! We hope you visit us again, soon. Best Regards, Andres Garcia Ricard General Manager

5 out of 5

Rained every day, but Hotel is great

Pros: Service, cleanliness, attention to details, friendly staff - always helpful. There is a ship wreck right off the beach.
Cons: Stop the rain????
Location: Cozumel has a good night life and is just a 20 minute boat ride from Playa del Carmen if you want a whole lot more. Scuba nd skin diving is great.
Ok, now you know that it rained every day. Hardly the hotel's fault. The hotel itself, amenities, service, and staff were all excellent. This is the 5th time I stayed at this hotel. I will stay there again. It is kept up very well. It is the most expensive hotel in Cozumel, but you get what you pay for.

Posted by , from Lafayette, Louisiana on Oct 1, 2015

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4 out of 5

El Presidente

Pros: Beach, rooms, ambience.
Cons: Cost
Location: Scuba diving, beach bars, island tours, shopping.
I highly recommend El Presidente. Great rooms, (if you get a 1st floor room, you get an "outdoor" shower with walkout to the beach). The room we had was spacious and very clean. Staff is friendly and efficient but we were there during low season so we never had to wait for anything. Beach is clean, good snorkeling offshore, good swimming pool. But be careful of the FINE PRINT. They offer what they call "European all-inclusive" but that is very misleading. You get the room but no food or drink is included. The meals and beverages are expensive compared to other resorts. We ended up driving our dune buggy to other places to keep meal costs down. We also bought beverages at local supermarket to bring to resort. It does not include water sports, that is sub-contracted to another company on-site. Overall, I would recommend but you will need to keep close track of your costs if you stay only at El Presidente. If you plan on seeing the island, you will need a rental jeep or scooter, the resort is too far to walk to San Miguel town center.

Posted by , from Colorado on Sep 28, 2015

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5 out of 5

Perfect family vacation spot

A gorgeous setting with a perfect stretch of white beach with translucent temperate water - fish! Iguanas! Birds! Well especially iguanas who have their own "temple" near our room in the 5000s and our hammock - perfect after a long day snorkeling, swimming and sunning. Staff especially jahnni and really everyone took exceptional care of all our needs - booking excursions and restaurants and making our stay memorable - the food was delicious as well- highly recommend!

Posted by , from new york on Jul 5, 2015

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About the InterContinental Presidente Cozumel Resort & Spa

Location Carretera A Chankanaab Km 6-5, Cozumel, QROO 77600

Property Features

Simply step outside to unwind on the hotel's beach. At InterContinental Presidente Cozumel Resort & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a health club, and a steam room. Self parking and valet parking are free. This 4.5-star Cozumel hotel is smoke free.

  • 218 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • On private beach
  • Number of outdoor pools - 2
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cozumel, Quintana Roo (CZM-Cozumel Intl.) (8.4 km / 5.2 mi)
  • Parking: Free valet parking and self parking

Room Amenities

InterContinental Presidente Cozumel Resort & Spa offers 218 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

InterContinental Presidente Cozumel Resort & Spa has 4 restaurants serving dinner only.

Napa Grill - Onsite steakhouse.

Bin Kiin Lobby bar - Onsite bar.

24-hour room service is available.

Nearby Activities

Watersports are the prime attraction at InterContinental Presidente Cozumel Resort & Spa. The on-site scuba diving and snorkeling outfitter offers scuba instruction, scuba and snorkeling trips, and fishing charters.

There's plenty of recreation available for guests who prefer to stay on dry land, too. The resort offers a putting green, two lighted tennis courts, and ping pong. Golfers can play 18 holes at the Nicklaus-designed course at the Cozumel Country Club, which is 13 km (8 mi) from the hotel.

The recreational activities listed below are available on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Scooter/moped rentals on site
  • Scuba diving on site
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing nearby

Spa Services

  • Hot stone massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 50 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 18 per accommodation, per night

The resort fee includes:

  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25 for adults and USD 12.5 for children (approximately)
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cozumel Presidente InterContinental
  • Cozumel Presidente InterContinental Resort
  • InterContinental Cozumel Presidente
  • InterContinental Presidente Cozumel Resort
  • InterContinental Presidente Cozumel
  • Intercontinental Cozumel
  • Presidente InterContinental Cozumel
  • Presidente InterContinental Cozumel Resort
  • Cozumel Presidente
  • Presidente Resort Cozumel
  • El Presidente Cozumel
  • Presidente Intercontinental Cozumel Hotel Cozumel
  • Presidente Intercontinental Cozumel Resort And Spa
  • Presidente InterContinental Cozumel Resort Spa