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Casa Mexicana Cozumel

3-star property
Ave Rafael E Melgar 457, Cozumel, QROO 1-855-201-7819

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4.6 out of 5
Wonderful!
See all 56 Travelocity Reviews

"We like the location, nice size rooms, breakfast and super friendly staff. " More

By a verified traveler on Sun 29 Dec 2019

Points Of Interest

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Hotel Description

Family-friendly 3-star hotel near Dolphinaris

Oceanside stay

At this Colonia Centro hotel, you'll be steps from Punta Langosta Pier and within a 15-minute walk of Dolphinaris. Also, Stingray Beach is within 2 miles (3 km) and Cozumel Country Club and Golf Course is within 6 miles (10 km).

Family-friendly fun

This hotel features a poolside bar, a bar/lounge, and an outdoor pool. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Guests will appreciate free perks like English breakfast and WiFi in public areas.

Free WiFi, balconies

The 88 guestrooms have plasma TVs with satellite channels and offer free WiFi and balconies. Other amenities include refrigerators, room service, and hair dryers.

Habitacion Deluxe vistas a la ciudad o terraza

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Casa Mexicana Cozumel ratings based on 56 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Casa Mexicana Cozumel

Everyone (14) Couples (3) Business (1) Family (3)
2 out of 5
This the second time I did not get the room I wanted.

Posted by , from Cancun on Feb 26, 2020

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Comment from Hotel Management

Feb 27, 2020 by Concierge

Thank you for staying with us! We will work in every aspect

5 out of 5
We like the location, nice size rooms, breakfast and super friendly staff.

Posted by , from Colorado Springs, CO on Dec 29, 2019

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Comment from Hotel Management

Dec 30, 2019 by Concierge

Thank you for your comments. We are glad to know you had a perfect time

4 out of 5
Booked in January requested a top floor but didn't get it 😟

Posted by on Sep 22, 2019

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Comment from Hotel Management

Nov 20, 2019 by Angélica Ac

Thank you for your comment. We're apologize for the inconvenience caused during your stay; we will check on that.

4 out of 5
We liked that it was in zone 1/downtown because it was a city feel (if you want a resort feel, not this one). Most staff were gracious, welcoming and warm. The buffet breakfast offered lots of variety and so many choices. It had more than something for everyone! We didn’t like the pool. Again this is a nice, clean, attractive city hotel, not a resort. The pool, though cute is kid pool size and not one for lounging the day away. However, there was a plethora of nearby swim/lounge options, it’s Cozumel!

Posted by on Jul 9, 2019

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Comment from Hotel Management

Aug 28, 2019 by Guest service

Thank you for your comment!

5 out of 5
Staff at front desk Ari very helpful.Beds so soft. Waiter Vincent perfect service...STAY HERE!!!!!

Posted by on Jul 5, 2019

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Comment from Hotel Management

Aug 28, 2019 by Guest Service

We appreciatte your comment!

5 out of 5
Personal Services, Front desk check in by Ari. Very clean property, wonderful breakfast.Stay here!!!!!!

Posted by on Jul 4, 2019

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Comment from Hotel Management

Aug 28, 2019 by Guest Service

Thank your for your comment!

5 out of 5
Casa Mexicans is in the center of town and I can walk to most of the places I like to visit. Great breakfast included. The staff is like my family and make me feel spoiled. Will be back.

Posted by on Jun 26, 2019

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5 out of 5
Perfect location. Had great breakfast. The pool is small but if you are planning to go to beaches or scuba dive a nice pool isn't very necessary. Overall a very pleasant and relaxing place to stay and the staff were very nice.

Posted by on Mar 28, 2019

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Comment from Hotel Management

Mar 28, 2019 by Magaly Montes

Dear Guest; We appreciate your valuable comment, We are glad to know that you enjoyed our location and the attentions provided by our team, we will share your comments with our staff wich will motivate them to continue providing exceptional service. We hope to be able to receive you very soon for the Mexican Caribbean!

5 out of 5
Great accommodations. Nice people. Great breakfast.

Posted by on Nov 4, 2018

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Comment from Hotel Management

Nov 8, 2018 by Bella Aguilera

Dear guest, Thanks for staying with us. We appreciate your comments which helps us improve and always offer the best service to you! It has been a pleasure to welcome and serve you during your stay. We look forward to your next visit in this your home away from home. Until next time...

5 out of 5

Posted by on Oct 16, 2018

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Comment from Hotel Management

Oct 25, 2018 by Bella Aguilera

Querido huésped, Gracias por hospedarse con nosotros. ¡Agradecemos sus comentarios los cuales nos ayuda a mejorar y ofrecer siempre el mejor servicio a ustedes! Ha sido un placer darle la bienvenida y servirle durante su estadía. Esperamos su próxima visita en este su hogar lejos del hogar. Hasta la próxima...

About the Casa Mexicana Cozumel

Location Ave Rafael E Melgar 457, Cozumel, QROO 77600

Property Features

Casa Mexicana Cozumel offers its guests an outdoor pool and a children's pool. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Casa Mexicana Cozumel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Cozumel hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 5 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • English breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Cozumel, Quintana Roo (CZM-Cozumel Intl.) (3.2 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Casa Mexicana Cozumel offers 88 accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. 32-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free English breakfast daily from 7 AM to 11:30 AM.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 2:30 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Casa Mexicana Cozumel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • No pets or service animals allowed
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 20 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 200 per day
  • Nearby parking fee: MXN 200 per day (open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Mexicana
  • Casa Mexicana Cozumel
  • Casa Mexicana Hotel
  • Casa Mexicana Cozumel Hotel
  • Cozumel Casa
  • Cozumel Casa Mexicana
  • Mexicana Casa
  • Casa Mexicana Cozumel Hotel Cozumel
  • Casa Mexicana Hotel Cozumel
  • Casa Mexicana Cozumel Hotel
  • Casa Mexicana Cozumel Cozumel
  • Casa Mexicana Cozumel Hotel Cozumel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.