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Cozumel Palace - All-Inclusive

4.5 star property
4.5-star beach property near Punta Langosta Pier

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Photo gallery for Cozumel Palace - All-Inclusive

3 outdoor pools, pool umbrellas
Exterior
Poolside bar
Premium bedding, pillowtop beds, free minibar, in-room safe
Couples treatment rooms, body treatments, aromatherapy

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600
  • Place, Punta Langosta Pier
    ‪16 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪3 min drive‬
  • Place, Cozumel Museum
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Ocean View Suite - Kids & Teens Free

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean View Suite - Kids & Teens Free

9.2 out of 10
Wonderful
(91 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Presidential with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Presidential with Sea View

  • 1808 sq ft
  • Sea view
  • Sleeps 6

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Honeymoon Suite Ocean Front- King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | 40-inch LED TV with satellite channels, iPod dock

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 829 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Ocean View Suite - Book 4 nights, Get 2 Free nights in Punta Cana

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean View Suite - Book 4 nights, Get 2 Free nights in Punta Cana

  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Standard

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Standard

  • 581 sq ft
  • Sleeps 4

View all photos for Suite Standard with Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Standard with Ocean View

  • 581 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Suite Superior with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Superior with Sea View

  • 570 sq ft
  • Sea view
  • Sleeps 2

View all photos for Loft Deluxe with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Loft Deluxe with Sea View

  • 818 sq ft
  • Sea view
  • Sleeps 6

View all photos for Superior Ocean Front Suite - Kids & Teens Free

Superior Ocean Front Suite - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean Front Suite - Kids & Teens Free

9.2 out of 10
Wonderful
(17 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Loft Suite Ocean View - Kids & Teens Free

10.0 out of 10
Exceptional
(3 reviews)
  • 827 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

About the neighborhood

Cozumel

Colonos Cuzamil stay.Within a 15-minute walk of this Colonos Cuzamil property, you'll find Punta Langosta Pier and Palacio Municipal. Also, Stingray Beach is within half a mile (1 km) and Plaza Punta Langosta is within 2 miles (3 km).

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Punta Langosta Pier - 16 min walk - 0.9 miles
  • San Miguel Church - 2 min drive - 1.6 miles
  • Cozumel Maritime Terminal - 3 min drive - 1.8 miles
  • Cozumel Museum - 3 min drive - 1.8 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪Taqueria El Establo - ‬12 min walk
  • ‪Restaurant Los Arcos - ‬1 min walk
  • ‪Palapas Bar - ‬6 min walk
  • ‪El Chef Ángel - ‬19 min walk

About this property

Cozumel Palace - All-Inclusive

4.5-star beach property near Punta Langosta Pier
Cozumel Palace - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Cozumel Palace - All-Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. You'll have access to the outdoor pool at a partner property. A complete renovation of Cozumel Palace - All-Inclusive was completed in March 2025.

This 4.5-star Cozumel property is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Cozumel Palace - All-Inclusive offers 169 accommodations with indoor private hot tubs and iPod docking stations. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Espresso makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
InterContinental Presidente Cozumel Resort Spa by IHG
  • On private beach
  • Pool
  • Spa
  • Pet friendly
4.7 out of 5, Exceptional, 1,001 reviews
$383 nightly
The price is $468
Nov 2 - Nov 3
Total with taxes and fees
InterContinental Presidente Cozumel Resort Spa by IHG

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LED TV with premium satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 61 per person (roundtrip)
  • Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

Property Registration Number 001-007-000955/2025

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

How close is Cozumel Palace - All-Inclusive to the airport?

Cozumel Palace - All-Inclusive is 2.9 mi (10-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Cozumel Palace - All-Inclusive?

As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Cozumel Palace - All-Inclusive on Oct 29, 2025 start from $459.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cozumel Palace - All-Inclusive have an airport shuttle?

Cozumel Palace - All-Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 61 per person, roundtrip.

How close is Cozumel Palace - All-Inclusive to the beach?

This property is a short 14-minute walk from Punta Morena and 8 mi (18-min drive) from Paradise Beach. Don't forget your sunscreen!

Does Cozumel Palace - All-Inclusive offer free breakfast?

Cozumel Palace - All-Inclusive offers free full breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Cozumel Palace - All-Inclusive?

No, there is no casino at this property.

What time is check-in at Cozumel Palace - All-Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Cozumel Palace - All-Inclusive?

Free parking is not available at this property.

Does Cozumel Palace - All-Inclusive have a pool?

Cozumel Palace - All-Inclusive features 3 outdoor pools and a children's pool.

Does Cozumel Palace - All-Inclusive have a restaurant?

Cozumel Palace - All-Inclusive is home to Bugambilias, which features Mexican cuisine.

Does Cozumel Palace - All-Inclusive have a spa?

Pamper yourself with a day at Awe-Spa, where you can enjoy deep-tissue massages, body treatments, and facials.

How close is Cozumel Palace - All-Inclusive to downtown Cozumel?

Cozumel Palace - All-Inclusive is 1.9 mi away from San Miguel.

Cozumel Palace All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 7 nights in Jul 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely amazing! From the welcome refresher drink at check-in to making us feel like family the moment we arrived, everything exceeded our expectations. The staff were incredibly friendly and attentive to every request. The resort itself was spotless and beautifully maintained. We loved the snorkeling and paddleboarding options—snorkeling right off the dock, we saw incredible fish! Highly recommend this resort to anyone looking for a relaxing and memorable getaway.
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia benefits where limited to the spa and golf, neither of which we where interested in
Stayed 7 nights in Jul 2025

10/10 Excellent

Cain Edward

Liked: Cleanliness, amenities, property conditions & facilities
Was the best that we ever went to service was excellent people were very nice and remembered our name
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Michelle Lynn

Stayed 4 nights in Jul 2025

10/10 Excellent

Culley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Alan Duane

Stayed 5 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Stayed 3 nights in Jun 2025

10/10 Excellent

GINA J

Traveled with family
Liked: Cleanliness, staff & service
Great resort to relax. Food is above average compared to other resorts. Not a lot to do besides eat, drink and hang by the pool. Not a lot of socializing. Skip out on Momo, the Japanese restaurant, the rest were great.
Stayed 5 nights in Jun 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun place to vacation. Very clean hotel. Staff was wonderful and very helpful. Wood stay again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing, clean and beautiful property
Stayed 5 nights in May 2025

8/10 Good

Ana Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very hospitable and had good safety.
Stayed 4 nights in May 2025

10/10 Excellent

Jayme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent dining options and amazing staff. We had such a great time. 10/10 recommend.
Stayed 7 nights in May 2025

10/10 Excellent

Stephen Glenn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food service a 10. Room upgrade and free credits BS… Room view was AC unit. Spa credit was good for 1 Message then taxed in cash. Resort credit good for hats 😂. And then taxed.
Stayed 8 nights in May 2025

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort truly is all inclusive. My husband and I were able to snorkel every day of our stay! The staff are so friendly and helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Micky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

John, Bay Village

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at 5 all-inclusive hotels within the last year. Given that, this is by far the best! Wonderful food, amazing location and the best hotel staff EVER!!
Stayed 8 nights in Apr 2025

10/10 Excellent

Steven, Colorado Sprinsg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

Karina

Liked: Cleanliness, property conditions & facilities
Cozumel Palace is visually nice. The staff (up front) are all trying to get over on people. Once you walk in they greet you, hand you a drink and carnation then as soon as you get to check in they tell you about how you are in a category and that you can upgrade for only $95 (they fail to say a night). We got into our room (that was booked online a month in advance) and it’s the very first room on the ground floor. The room didn’t look very clean and it just so happened to be a handy capable room. This would have been great if we needed it but that was not the case. When we went to the front to ask for a different room, they were very rude and said they had nothing for us. We were not happy and let them know we did not want to stay in that room. All of a sudden they had something, but wanted us to pay an additional $380 to move up.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. Everything you could imagine right there at your fingertips. The staff was as so nice all the time, all the time. They seemed to truly enjoy their jobs. Such a wonderful experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about how wonderful this resort was ! The staff was the shining stars from the moment we got there we were catered to from the room cleaners to pool concierge to waiters and waitresses . Place was not a big party place but was great with evening entertainment. All restaurants were great and swimming in front of place was crystal clear . We never left resort . It was the most relaxing vacation we’ve had in a while . We have been to Cozumel now, five times and it was by far our favorite! Aminda was our cleaner she was outstanding and Evan and Victoria in Italian restaurant were great . Giant pepper grinder was hilarious I thought I was being pranked!
Stayed 5 nights in Apr 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay of 3 days here and wish it had been longer. We loved everything about this hotel. Beautiful interiors, excellent food, drinks and staff. Our teenage son did his first dive lesson and his instructor was amazing, warm, kind and educational. He felt happy and safe. We would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Apr 2025