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4.6 out of 5

"BIG very nice room and the air conditioning worked great! Nice view " More

By a verified traveler on Tue 20 Jul 2021

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Hotel Description

4-star beachfront resort with 2 restaurants

Beachfront retreat

Your stay at this Zona Hotelera Norte resort places you within 2 miles (3 km) of Playa San Juan and Villa Maya. Isla Cozumel Biosphere Reserve and Maya Heritage Monument are also within 3 miles (5 km).

Private beach, outdoor pool

A private beach, 2 restaurants, and an outdoor pool are all featured at this smoke-free resort. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Standard Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$160* Per night/room Jun 12 - Jun 13

Suite, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Playa Azul Cozumel ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Playa Azul Cozumel

Everyone (3) Couples (2)
4 out of 5

Posted by on Mar 23, 2023

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Comment from Hotel Management

Mar 24, 2023 by Ana

Thank you Andrea for your visit and taking your time to rate us.We hope to see you in the future.Warm regards

4 out of 5

Posted by on Jul 24, 2021

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4 out of 5
BIG very nice room and the air conditioning worked great! Nice view

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 27, 2021 by Ana

Hola from Playa Azul It is a pleasure to have you stay with us during Summer Time. We are glad to read that the room suits your needs and that you loved the view. We look forward to your next stay with us at Playa Azul! Warm greetings from Cozumel!

5 out of 5
Hotel Playa Azul exceeded all of my expectations. The cleanliness of the property, the amazing room, the always helpful front desk (Hernan) and the rest of the staff, and the most fantastic small beach area. The included breakfast was fantastic with an awesome view. I'm already planning my next vacation back to the amazing Hotel Playa Azul.

Posted by on May 18, 2021

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Comment from Hotel Management

May 20, 2021 by Ana

Hola from Playa Azul Cozumel!! Thank you very much for your review, we are proud to have met your expectations! Let me thank you very much for letting us know that your stay was a great experience. We work hard every day so all of our guests are able to enjoy their vacations, I am very happy to see that our team has contributed and I will let them know. We hope to see you in a near future and let us know pamper you as a new Playa Azul member family. Kind regards

5 out of 5
Have been going for 7 years now love everything about it

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 9, 2020 by Ana

Thank you very much for your comment and your preference!! See you soon. Best regards

5 out of 5

Slice of Paradise

Pros: Great room, beautiful view, friendly staff, great restaurant across the street, away from all the noise of downtown .
Location: Go to the La Internationale Cerveceria, south of the cruise ship pier on the water side of the Main Street. Great craft beer from all over Mexico. IPA
We arrived in the late afternoon, went straight to the beach, had drinks and watched the sunset. Waves were crashing, the sun was coloring the clouds pink, red, and orange. We loved it. The Playa Azul is about 3 miles north of San Miguel, 95 peso cab ride, but well worth it. Small but very picturesque beach with a full bar and thatch umbrellas and lounge chairs. Staff was very friendly and always ready to fulfill our needs. Great authentic food, even at the pool. No crazy late night parties. Very relaxing all day and night.

Posted by on Dec 22, 2016

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Comment from Hotel Management

Dec 26, 2016 by Ana

Greetings from Playa Azul Cozumel Thank you very much for your comment and your preference. It is a pleasure to read that you enjoyed your stay and you love watching the sunsets. We hope to see you in a future. Best regards

5 out of 5

Best vacation ever!

I purchased the trip for a group of four. The trip was very affordable. The hotel was wonderful, very friendly, they made us feel welcomed.

Posted by , from Pearland, TX on Oct 22, 2013

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Comment from Hotel Management

Jun 10, 2016 by Ana

Thank you very much! We hope to see you soon. Best regards

5 out of 5

Best vacation ever!!!

Purchase a hotel and air package, not sure what to expect. Turned out to be the best deal and vacation I have ever had. Can't what for next years vacation.

Posted by , from Pearland, TX on Oct 15, 2013

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Comment from Hotel Management

Jun 10, 2016 by Ana

Thank you very much! We hope to see you soon. Best regards

5 out of 5

Like the choices

Pros: Free Internet, Quiet, golf included, choice of inclusives
We had hotel (ocean view suite), golf and breakfast

Posted by , from Kansas City, MO, USA on Nov 17, 2012

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Comment from Hotel Management

Jun 10, 2016 by Ana

Thank you very much! We hope to see you soon. Best regards

5 out of 5

The hotel staff are the same folks that were there four years ago when we last visited.

Pros: Free breakfast, Quiet, only 50 rooms, most people there have been there before
Playa Azul is a small, friendly hotel right on the beach in Cozumel. It is out of the "hotel zone" but conveniently located close to the golf course and an easy taxi ride into town. The staff make you feel welcome, remember you by name, and do whatever they can to make your stay enjoyable. I not only recommend Playa Azul to others, but I intend to stay there again on my next trip to Cozumel.

Posted by , from Pocatello, ID, USA on Feb 24, 2012

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Comment from Hotel Management

Jun 10, 2016 by Ana

Thank you very much! We hope to see you soon. Best regards

All-inclusive Details

  • Additional gratuities accepted
  • Gratuities not included
  • All meals included
  • All onsite activities, and facilities and equipment included
  • Room service during certain hours
  • A la carte dining included

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Hotel Playa Azul Cozumel like an outdoor pool and a children's pool. Free breakfast is served daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a garden and a terrace. Free self parking is available. This 4-star Cozumel resort is smoke free.

  • 50 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Playa Azul Cozumel offers 50 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Plasma televisions come with cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:00 AM.

Palma Azul - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.

Chan Kaan - This restaurant specializes in Mexican cuisine and serves dinner only.

La Palapa Bar - This bar serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Jet skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Scooter/moped rentals on site
  • Fishing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Water sports equipment
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open select days.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Weight limit: 20 lbs per pet

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. On-site PCR COVID-19 testing is available for a fee. The property requires all guests receive on-site PCR COVID-19 testing (MXN 700.00 per person, per stay). This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • LGBTQ friendly
  • Smoke detector
  • Onsite COVID-19 testing (PCR) is required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 31.12 per accommodation, per night
  • COVID-19 testing fee (PCR screening): MXN 700.00 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Azul Playa
  • Playa Azul Golf Inclusive Hotel Cozumel
  • Playa Azul Cozumel
  • Playa Azul Hotel
  • Playa Azul Hotel Cozumel
  • Playa Azul Resort Scuba
  • Playa Azul Golf, Scuba Hotel Cozumel
  • Playa Azul Hotel Scuba
  • Playa Azul Golf Inclusive Cozumel
  • Playa Azul Golf Scuba Hotel Cozumel
  • Playa Azul Golf Scuba Hotel
  • Playa Azul Golf Scuba Cozumel
  • Playa Azul Golf Scuba All Inclusive All-inclusive property
  • Hotel Playa Azul Golf Scuba Spa
  • Playa Azul Golf Scuba Spa Cozumel
  • Playa Azul Golf Scuba All Inclusive Cozumel
  • Playa Azul Golf Scuba All Inclusive
  • Resort Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
  • Cozumel Hotel Playa Azul Golf Scuba Spa Cozumel Resort
  • Playa Azul Golf, Scuba & Spa - All Inclusive Cozumel
  • Playa Azul Golf Scuba Spa
  • Playa Azul Golf Inclusive
  • Playa Azul
  • Azul Scuba Inclusive Inclusive
  • Resort Hotel Playa Azul Golf Scuba Spa Cozumel
  • Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
  • Playa Azul
  • Playa Azul Golf Scuba Spa
  • Playa Azul Golf Scuba Spa All Inclusive
  • Playa Azul Golf Inclusive
  • Playa Azul Golf Scuba Spa
  • Playa Azul Cozumel Cozumel
  • Hotel Playa Azul Cozumel Resort
  • Hotel Playa Azul Cozumel Cozumel
  • Hotel Playa Azul Cozumel Resort Cozumel
  • Hotel Playa Azul Golf Scuba Spa Cozumel

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.