On the beach
A stay at this Zona Hotelera Norte resort places you within half a mile (1 km) of Playa San Juan and 3 miles (5 km) of Maya Heritage Monument. Cozumel Pearl Farm and Punta Langosta Pier are also within 6 miles (10 km).
Renovated in 2017
A full-service spa, 2 restaurants, and 4 outdoor pools are all featured at this traditional resort. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. There's fun for all ages with a free kid's club and mini golf, and complimentary bicycles are available on site.
Aug 30, 2022 by IsauroSalesMgr
Hello Eva, thank you for your visit and review, we appreciate your comments. Please accept our aplogies for the inconveniences encountered in the pool, thay have been already fixed. Thank you for your future visit.
Jun 30, 2022 by IsauroSalesMgr
Hello Stephen, thank you for your recent visit with your family. We appreciate your feedback regarding the problem with the water in one of the rooms, please accept our apologies for the inconvenience. We hope to have a new opportunity to seve you again.
Jul 12, 2021 by Josselly Trujeque
Good morning thank you for your review!
All-inclusive room rates at Hotelcoz All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Some rates at Hotelcoz All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At Hotelcoz All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free. A complete renovation of Hotelcoz All Inclusive was completed in June 2017. Smoking is allowed in designated areas at this 3.5-star Cozumel resort.
Available in some public areas: Free WiFi
Free self parking
Hotelcoz All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
The resort hosts a free manager's reception daily.
El Cocal - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Veranda - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Lobby Bar - Onsite bar. Open daily.
Swim up Bar - Onsite bar. Open daily.
Snack Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.
An outdoor tennis court and complimentary bicycles are featured at the resort. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.