4.2 out of 5

"We stay at La Ciba every Spring and enjoy biking in Cozumel...Of course Snorkeling and Swimming. The Breakfast is fabulous !! This hotel is central ... " More

By a verified traveler on Wed 22 Mar 2017

Enter dates to see availability

Hotel Description

A family-friendly stay in Cozumel awaits you at El Cid La Ceiba Beach. Within a 20-minute stroll, you'll find Stingray Beach and Discover Mexico Cozumel Park. Highlights at this beachfront resort include 2 restaurants, a full-service spa, and an outdoor swimming pool.

TVs with cable channels are featured in all 60 rooms, and you can enjoy balconies, WiFi, and coffee/tea makers. Nice touches to enhance your stay include bathrobes and free toiletries, while premium bedding and pillow menus invite a good night's rest. Additionally, room service, ceiling fans, and safes are available.

A day of pampering can include beachside massages, body wraps, and body scrubs along with access to the sauna and spa tub. The restaurant, La Chopa Loca Restaurant, is open for breakfast, lunch, and dinner. At the resort's own poolside bar or bar/lounge, you can enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the onsite fitness center and outdoor tennis court. Business amenities include a 24-hour business center and a meeting room. Plus you'll find a sauna, WiFi in public areas, and a kids' swimming pool. There's also free valet parking, along with the convenience of a theme park shuttle.

With a stay at this 3.5-star Cozumel resort, you'll be 10.1 km (6.3 mi) from Paradise Beach and 18.1 km (11.3 mi) from San Gervasio.

Deluxe Room, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$113 per night

Suite, 1 Bedroom, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Elite Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room Ocean Front Elite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room Ocean Front Prestige

Bed Count 1 King Bed Maximum Occupancy 4 Max

El Cid La Ceiba Beach ratings based on 35 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5

Value hotel

We had to fly in a day early. The queen room we booked the first night was really a pull out sofa bed, when we complained that it was so bad I tried sleeping on the cushions on the floor,the front desk didn’t say anything except the room we booked for the rest of our stay was better. The ocean view prestige room was much better and the bed was comfortable. The hotel is older, but pretty clean, not more than a 3 star 2 1/2 if it wasn’t on the ocean. Beach area was small, but not crowded, food was ok at best. We tried to eat at the local places around there. Drinks were either Terrible tasting or really weak. Everything was adequate, we were there to scuba dive, not for the resort amenities. If you are diving, the resort is overpriced and wouldn’t match the local dive shop prices we found, so shop around a bit before you choose!

Posted by on Feb 4, 2018

Was this review helpful to you?
Comment from Hotel Management

Feb 8, 2018 by Dear Guest

First of all, I would like to thank you for sharing your experience through this platform. We are very sorry to hear that your recent stay at our resort was displeasure. We would like to apologize for all the situations occurred during your visit to our resort and we can assure you that we are going to take the corrective action to improve the quality of our service in order to keep offering the best level service to our guests. We hope you can give us a second chance to serve you and serve you as you deserve. Sincerely, Lupita Mariscal.

3 out of 5

Be aware of time-share pull...

Pros: Cleanliness
Cons: Offer discounts and packages the second day of stay, not immediately.
Location: Great beach spot, but cruise ships will partially block your view.
It might be pervasive across Cozumel and Cancun, but don't get lured into accepting packages for time-shares. They will waste your time, especially when you just arrived and want to get some sleep.

Posted by , from Portland OR on Jan 6, 2018

Was this review helpful to you?
5 out of 5

Winter Get Away :)

We stay at La Ciba every Spring and enjoy biking in Cozumel...Of course Snorkeling and Swimming. The Breakfast is fabulous !! This hotel is centrally located and we can walk to shopping and other places to eat !!

Posted by , from Fayetteville, Arkansas on Mar 22, 2017

Was this review helpful to you?
Comment from Hotel Management

Mar 24, 2017 by Andrés Maillard / General Manager

Dear LK, Thank you for letting us to learn about your experience in El Cid La Ceiba Beach, it is very pleasant for us to hear such a lovely comment about your vacations in here, We are really happy to hear that you enjoyed you vacations in Cozumel and did so many funny activities, Thank you for you valuation and for sharing your opinion about our Resort and our amenities through Expedia, We hope we can continue being your choice the next time your travel agenda brings you to Cozumel. Sincerely,

3 out of 5

Stayed Mar 4th - 11th 2017. I would give 4 star

Cons: Maybe offer dehumidifier for rooms and a water dispenser. We went through a lot of bottle water while there (just seems a lot of waste of plastic).
Nice place, service of all the staff was really wonderful (friendly and speedy) and the same so for the staff of the restaurant La Chopa. If I needed anything staff was always willing to help. The entertainment director (Adrian) was so nice. Hotel has a great location, except for the fact cruise ships park real close to property (so view was blocked a lot, really sucked when you wanted to watch sunset) and hearing the partying next door at Senor Frogs. I have never been to Cozumel before, so I didn't expect the rooms to be so humid (didn't like sticking to my sheets). Those who cleaned my room, did a wonderful job and left cute towel characters everyday, but occasionally forgot to replace a cloth or towel (but that happens sometimes, no big deal). If you want to go to town square it was only a $6 cab ride. but if you want to see sights around island I suggest renting a car for 2 days (went to San Gervasio ruins and cab ride was $60. for round trip - driver has to wait there for you).

Posted by , from TN on Mar 13, 2017

Was this review helpful to you?
5 out of 5

Our 2nd stay at El Cid

Location: Close to airport and shopping
We just got back from our 2nd stay at El Cid. We loved it and will return. The snorkeling is amazing! The staff are top notch. Adrian, Paulina and Virginia to name a few. This is a small resort which is what we like about it. All the rooms are ocean front. It is a quick cab ride from the airport and you can walk down to the pier and go shopping. If your looking for a small laid back place to sun, snorkel and relax this is a perfect spot.

Posted by , from Tulsa OK on Oct 20, 2016

Was this review helpful to you?
4 out of 5

Self-contained hotel with ocean view

Pros: Swimming, room and meals
Cons: The location is not near el centro. Taxi was 200 pesos (~10 USD) each way for 4 people. [There was a 10-minute hard sell upon arrival to book tours.
Location: See above. There is a small shopping center across the road. Not much near by.
We booked sight unseen. We didn't do the "all-inclusive" and were okay with that. We still did some activities for free and charged meals to the room. The swimming opportunities were very convenient and excellent for fish viewing.

Posted by , from Richmond, IN on Sep 17, 2016

Was this review helpful to you?
3 out of 5

great if you are a diver.

Hotel was not what we were use too. There is no beach in front of the hotel to walk on just a 100 ft of sand that they put in. Rooms were clean but dated. food was good for a all inclusive place. Everybody in our hotel were divers. If you like to dive this is a good place to go. No night life at all. Everything closes at 4:30 pm and is only open when the cruise ships are in. If you go to Cozumel check out paradise beach it was very nice.

Posted by , from michigan on May 9, 2013

Was this review helpful to you?
4 out of 5

Good value for divers.

Pros: Free breakfast, Close restaurants, Quiet
Good value for divers. Clean rooms, good food. Friendly staff. (There was a few miscommunications due to a language barrier, but not much.) Beach was pretty good for a rocky coast. OK shore diving. Not much of a dive shop, but suffient. Free wifi only in lobby and restaurant, and not very stong signal there.

Posted by , from Oklahoma, USA on Mar 25, 2013

Was this review helpful to you?
5 out of 5

El Cid La Ceiba You're the best!

Pros: Free breakfast, Close restaurants, Free Internet
Ester & her staff are wonderful! They are friendly and always willing to help. The "House Reef" is a GREAT dive site. We dove it almost every day after 3 boat dives. Also, the food is good at the restaurant. This is my 5th stay and I am looking forward to returning next year.

Posted by , from Texas on Sep 10, 2012

Was this review helpful to you?
5 out of 5

Outstanding Hotel

Pros: Free Internet, Quiet, great staff, good view, clean hotel, good food, dive center
Arrived May 21st departed May 31st 2012... From the time we arrived at the El Cid La Ceiba to the day we departed we were given first class services. We (6 people) stayed on the 12th floor what a great surprise when we opened up the door the suite was more than we expected... The view was great.. we enjoyed watching the ships come and go and the sunsets were spectacular.... If you dive make sure you book with Babieca Dive Shop on the hotel grounds you will not be disappointed outstanding group of master divers....We enjoyed the El Cid Ceiba so much that I booked again for 12 days next year.....

Posted by , from California, USA on Jun 18, 2012

Was this review helpful to you?

All-inclusive Details

All-inclusive room rates at El Cid La Ceiba Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and local beverages included
  • Room service during certain hours (limited menu)

Activities and facilities/equipment
Water activities

  • Snorkeling

Land activities
  • Fitness facilities
  • Tennis

Not included

  • Premium food items
  • Room service

Property Features

Some rates at El Cid La Ceiba Beach are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. El Cid La Ceiba Beach offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have WiFi for a fee. A 24-hour business center and a meeting room are available. A children's pool, a fitness center, and a sauna are also featured at the family-friendly El Cid La Ceiba Beach. Free self parking and valet parking are available.

  • 60 guestrooms or units
  • 2 dining venues
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Children's pool
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)


Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)


Free self parking , Free valet parking


  • Airport: Cozumel, Quintana Roo (CZM-Cozumel Intl.) (7 km / 4.3 mi)
  • Property shuttles: Cruise terminal shuttle, ferry terminal shuttle, theme park shuttle, and shopping center shuttle
  • Parking: Free valet parking and self parking

Room Amenities

El Cid La Ceiba Beach offers 60 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Cozumel resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

La Chopa Loca Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Trattoria Da Salvatore - This beachfront restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

El Cid La Ceiba Beach has an outdoor tennis court and offers a sauna and volleyball.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Snorkeling on site
  • Ecotours on site
  • Golfing nearby
  • Parasailing nearby
  • Beach volleyball on site
  • Volleyball on site
  • Windsurfing nearby
  • Boat tours nearby
  • Scuba diving on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

The spa at El Cid La Ceiba Beach offers facials, manicures and pedicures, and massages. Outdoor treatment rooms are available, and massage is also available on the beach. Guests can also relax in the spa's steam room.

  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies


  • Check-in time starts at 4 PM


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 15.0 per night.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ceiba Beach
  • El Cid Ceiba
  • El Cid Ceiba Beach
  • El Cid Ceiba Beach Cozumel
  • El Cid Ceiba Beach Hotel
  • El Cid Ceiba Beach Hotel Cozumel
  • El Cid Cozumel
  • El Cid La Ceiba Cozumel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.