El Cid La Ceiba Beach

3.5 star property
3.5-star beachfront resort with 2 restaurants

Choose dates to view prices

Photo gallery for El Cid La Ceiba Beach

Outdoor pool, pool umbrellas
Interior
Deluxe Room, Non Smoking, Garden View | Premium bedding, in-room safe, desk, blackout drapes
2 restaurants, lunch served
Lobby

Reviews

8.0

Very good

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa
  • Gym
    GymGym
  • Pool
    PoolPool
  • Laundry
    LaundryLaundry

Explore the area

Map
Carratera A Chankanaab Km 4 5, Cozumel, QROO, 77600
  • Popular LocationStingray Beach17 min walk
  • Popular LocationPunta Langosta Pier4 min drive
  • Popular LocationChankanaab National Park5 min drive

Similar properties

About the neighborhood

Cozumel

On the beach.Within a 10-minute walk of the resort, you'll find Arrecifes de Cozumel National Park and Cha'an Ka'an Observatory of Cozumel. Also, Villa Blanca Reef is within half a mile (1 km) and Playa Caletita is within 2 miles (3 km).

What's nearby

  • Stingray Beach - 17 min walk
  • Punta Langosta Pier - 4 min drive
  • Cozumel Maritime Terminal - 4 min drive
  • Chankanaab National Park - 5 min drive
  • Chankanaab Beach Adventure Park - 6 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 15 min drive

Restaurants

  • ‪Puerta Maya - ‬12 min walk
  • ‪Margaritaville - ‬5 min walk
  • ‪Pancho's Backyard - ‬11 min walk
  • ‪Three Amigos Cozumel - ‬13 min walk
  • ‪Fat Tuesday's - ‬13 min walk

About this property

El Cid La Ceiba Beach

3.5-star beachfront resort with 2 restaurants
El Cid La Ceiba Beach offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business center and a meeting room are available. A children's pool, a fitness center, and a sauna are also featured at the family-friendly El Cid La Ceiba Beach.

Smoking is allowed in designated areas at this 3.5-star Cozumel resort.

  • 60 guestrooms or units
  • 2 dining venues
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
El Cid La Ceiba Beach offers 60 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the resort's full-service spa, El Cocay. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Things to do

  • Beach volleyball
  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ceiba Beach
El Cid Ceiba
El Cid Ceiba Beach
El Cid Ceiba Beach Cozumel
El Cid Ceiba Beach Hotel
El Cid Ceiba Beach Hotel Cozumel
El Cid Cozumel
El Cid La Ceiba Cozumel
El Cid Ceiba Beach Resort Cozumel
El Cid Ceiba Beach Resort
El Cid La Ceiba Beach Resort
El Cid La Ceiba Beach Cozumel
El Cid La Ceiba Beach Resort Cozumel

Frequently asked questions

How close is El Cid La Ceiba Beach to the airport?

El Cid La Ceiba Beach is 4.2 mi (15-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at El Cid La Ceiba Beach?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at El Cid La Ceiba Beach on Aug 6, 2024 start from $107.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does El Cid La Ceiba Beach have an airport shuttle?

Airport shuttle services are not available at El Cid La Ceiba Beach.

How close is El Cid La Ceiba Beach to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does El Cid La Ceiba Beach offer free breakfast?

El Cid La Ceiba Beach does not offer free breakfast.

Is there a casino at El Cid La Ceiba Beach?

No, there is no casino at this resort.

What time is check-in at El Cid La Ceiba Beach?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at El Cid La Ceiba Beach?

Free parking is not available at this resort.

Does El Cid La Ceiba Beach have a pool?

El Cid La Ceiba Beach features an outdoor pool and a children's pool.

Does El Cid La Ceiba Beach have a restaurant?

El Cid La Ceiba Beach is home to La Chopa Loca Restaurant, which features a beachfront location.

Does El Cid La Ceiba Beach have a spa?

Pamper yourself with a day at El Cocay, where you can enjoy beach massages, body scrubs, and hydrotherapy.

How close is El Cid La Ceiba Beach to downtown Cozumel?

El Cid La Ceiba Beach is 4.8 mi away from Cozumel.

El Cid La Ceiba Beach Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 388 out of 986 reviews" "
Rating 8 - Good. 312 out of 986 reviews" "
Rating 6 - Okay. 165 out of 986 reviews" "
Rating 4 - Poor. 76 out of 986 reviews" "
Rating 2 - Terrible. 45 out of 986 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for price. The rooms are clean and the amenities are nice. I really enjoyed the shows they had. The fire show was actually very impressive.
Stayed 4 nights in Apr 2024

2/10 Terrible

Lena

I booked this hotel as part of a flight/hotel package. The transfer was ultimately deemed "invalid" by both the travel agency and the hotel given the distance and necessary travel time between the airport and the hotel. As a result, I was promised a special waiver to provide me with a refund for the stay as I would not be able to reach the hotel. Despite confirming the impossibility of the transfer, the hotel denied my fee waiver and charged me the full cost of the stay for a trip I was never able to take. I was charged for three nights and I never even stepped foot on the property. Extremely poor customer service. Look elsewhere.
Stayed 3 nights in Apr 2024

4/10 Poor

Kathleen J

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would NOT recommend this hotel. They cater to cruise ship people and not the people who are staying at resort. Once cruise ships leave, everything is closed in this area and no place to eat or seek entertainment unless you go downtown. Reception staff was not helpful, we complained about our beds having holes in the middle, only after multiple complaints one bed was fixed. They charged us an extra tax fee per night that went into play in 12/23. We booked our hotel pkg in 10/23 prior to this extra fee. We were told we should have been given option to decline this fee and we were not given this choice and they refused to refund our money. We were not all inclusive so we paid everytime we ate or drank at the hotel. During check out they wanted to charge us again for what we had the first day when we were at pool because pool wait staff did not mark it as paid. We had to argue with them and have other wait staff confirm we paid each time we consumed something. Reception staff was not friendly or accommodating. Food was good at El Cid, the activities director was fun and engaged with guests staying at hotel. But I would not recommend this hotel
Stayed 7 nights in Mar 2024

10/10 Excellent

Carlyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location, near shops and ships. Fun to watch ships. One not so good thing is shops schedule is ships schedule.
Stayed 2 nights in Mar 2024

10/10 Excellent

Martin, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
how easy is to move around and get to the main hotel ammenities. Snorkeling, this are is impressive.
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

6/10 Okay

Michol

Liked: Staff & service
The bed was extremely uncomfortable and we woke up with bug bites. The bathroom cleanliness was average. We did enjoy the restaurant and beach area. The staff was friendly and helpful. Overall however, i think the price was excessive for what you get. I probably would not recommend this hotel or return for another visit.
Stayed 1 night in Feb 2024

10/10 Excellent

Londa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo Birthday Trip
Everyone was so accommodating and amazing. It was my first international solo trip and also my birthday! The front desk sent a nice complimentary bottle of red wine to my room to say “happy birthday. The food was delicious and the views….absolutely breathtaking. I slept comfortably as my room was quite nice and comfortable. My stay was amazing and I definitely will make sure I return.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2024

4/10 Poor

Nadiia

Liked: Cleanliness
Disliked: Staff & service
Cozumel is a great place, but not
Cozumel is a buitiful place, but we were dissapointed from the hotel. The beach was not well-maintained, underwater different slabs and pieces of building materials. Directly opposite the hotel there is marine for 5 large liners. The hotel allows 1 internet access per person. When we asked extra acess code for the laptop- they give us the price $22 USD/day. Positive points: spacious room, great view, cleanliness of the room, breakfast buffet.
Stayed 2 nights in Jan 2024

2/10 Terrible

Joaninha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Miaoxian

Traveled with partner
Liked: Cleanliness, staff & service
Staff were kind, polite, and helpful.
Stayed 5 nights in Jan 2024

10/10 Excellent

Timothy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying here for years, love this place and the people. Nothing but good things to say about this place
Stayed 5 nights in Nov 2023

10/10 Excellent

Victoria

Stayed 4 nights in Nov 2023

10/10 Excellent

Theresa, Coppell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really fun trip and this hotel was awesome. The rooms were very nice and the restaurant was excellent for lunch and breakfast. I would stay here again.
Stayed 1 night in Oct 2023

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities, room comfort
Cozumel
It was good I just have little complaints the top blanket had stains and when you walk in the hotel inside is hot don't have ac.
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Renata

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, I just wished they notified me before reserving that it wasn’t an all inclusive. (When you are booking it says “all inclusive”) but be aware is for an extra cost.
Stayed 1 night in Sep 2023

4/10 Poor

Ryan Chak Hon

Disliked: Cleanliness, amenities
Room was filled with disinfectant smell for 2 days. Also everything is damp, have to crank up the AC to get the moisture out. And they have the guts to charge $12 for internet that is slower than my cellphone. They make you wear this stupid hand band during your stay meaning I have dive, sweat, telling everyone I am a tourist for the whole 5 days.Weird mattress with a hard crease on the middle. Cleanliness was good but the dinning table seems never been cleaned. Have to give them the thumbs up for the cold mini fridge, toaster, electric stove top, new microwave and basic cook and silverware. One time is too much.
Stayed 5 nights in Aug 2023

10/10 Excellent

Yoshimi

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful view breakfast staff and everything
Stayed 1 night in Aug 2023

2/10 Terrible

TANIA CRISTINA

Stayed 1 night in Aug 2023

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was under construction during my stay.
Stayed 5 nights in Jul 2023

8/10 Good

Shannon Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Jul 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff always friendly and helpful.
Stayed 6 nights in Jul 2023

4/10 Poor

Josue

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was unfriendly. I had the breakfast included and they wanted to charge more and I couldn’t have breakfast. They did not allow me. The WiFi is not included and they wanted to charge 10$ per device per day. The floors were sticky and dirty. Will never stay at this property again and I don’t recommend to people
Stayed 1 night in Jul 2023