4.2 out of 5

"We have stayed at this hotel for the last 11 years, and we love staying there! The staff has become like a family to us. It is not a fancy, 5 star ho ... " More

By a verified traveler on Wed 27 Jan 2016

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Hotel Description

A family-friendly stay in Cozumel awaits you at Casa del Mar Cozumel Hotel & Dive Resort. You'll be within a 15-minute walk of Stingray Beach and 1.6 km (1 mi) from Discover Mexico Cozumel Park. Highlights at this beach hotel include a restaurant, an outdoor swimming pool, and a marina.

You can enjoy TVs with cable channels, and all 106 rooms feature WiFi, in-room childcare, and phones. Additionally, room service and free toiletries are available.

The restaurant, Coral Reef, serves Mexican cuisine and is open for breakfast, lunch, and dinner. Enjoy the outdoor tennis court, spa tub, and pool loungers as well as access to parasailing. Business amenities include conference space and meeting rooms. Other amenities include WiFi in public areas, a 24-hour front desk, and a game room. Full breakfast is available daily between 7 AM and 11 AM.

With a stay at this 3-star Cozumel hotel, you'll be 15.7 km (9.8 mi) from Paradise Beach and 18.4 km (11.4 mi) from San Gervasio.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$69 per night

Superior Room, Terrace

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Cabin, Kitchenette, Garden Area

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Refrigerator, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Casa del Mar Cozumel Hotel & Dive Resort ratings based on 28 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Diving hotel close to the beach.

We have stayed at this hotel for the last 11 years, and we love staying there! The staff has become like a family to us. It is not a fancy, 5 star hotel, but it has very comfortable, attractive rooms, and the staff is wonderful!

Posted by , from Maryland on Jan 27, 2016

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4 out of 5

Nice hotel, great staff

I've stayed at this hotel for over 20 years and it is always clean and comfortable, and staff are awesome !

Posted by on Nov 3, 2015

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5 out of 5

Nice hotel, close to the beach

Pros: Comfortable, reasonably priced, good housekeeping staff. Beautiful view and easy access to the beach.
Cons: The restaurant staff were slow and not very attentive. This was different from every other year that we have stayed.
Location: Beach is just a walkway away. Good food. 3 miles from town where there are fabulous restaurants. Diving is offered through the hotel.
We have been staying at Casa Del Mar for the past 10 years. The rooms are nice and comfortable. Good view from our room. The food is reasonably priced and is good. The wait staff is usually very good , but this year they were not as attentive as they have been in the past. I am hoping this was just a fluke and they will be back to their excellent service next year. The housekeeping staff is very good as is the desk staff. There is a walkway to the beach that is very convenient. It cost about $10 for a cab to town. My husband and I always walk back after dinner which offers beautiful scenery.

Posted by , from Terrell,TX on Sep 28, 2015

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2 out of 5

A bit of a jaunt to the ocean-not truly beach area

Pros: While the shore diving isn't phenomenal it is nice - use Dive Concierge located at the end of the pier in the hut. We did 4 tank dives, $20usd.
Cons: With the mishap at check-in, travelocity shows 4 guests for the room we chose. Hotel charged us $48/night extra for my husband and 24yo daughter.
Location: Eats: Paprika's. LOTS of FREE Wi-Fi. Avoid free tequila samples-unless you want to come home w/TEQUILA! Diving: Deep Exposure Diving - Roger!
Aside from a major snafoo at check-in where there was an enormous communication barrier, the hotel itself was decent. It is certainly not what I have become accustomed to, however for what we needed it for (sleep and a place to store our luggage) it was fine. Restaurant: Breakfast choice was scarce - $7pp was a decent price, choices were fresh fruit, leftovers from previous nights dinner, and an omelet station. Lunch: didn't use Dinner: standard menu items - some mexican choices, seafood, and burgers. a little pricey considering. Bar: happy hour is only from 5-6p, we missed it every day. Drink prices otherwise were pricey. $9usd for a pina colada. There is no direct beach access, meaning you cannot be laying out and go cool off in the ocean - unless you count walking across a pedestrian bridge, down two flights of steps, another 100 steps down some stairs into a rocky entrance to the ocean good access... We were there while the Canadian exchange students were there, which we've read many reviews stating that these kids are not very well behaved. I have to admit I was a little worried, but was pleasantly surprised that I rarely noticed they were there. The only annoyance I experienced with them was a few occasionally smoking while in the pool and surrounding area. Rooms were cleaned nicely -- we just didn't get the room we reserved, which led to a very rocky start/experience. Because of this, I cannot rate the hotel higher or recommend.

Posted by , from KENTUCKY on Jul 8, 2014

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4 out of 5

Enjoyed my stay.

Pros: Free Internet, Quiet
The hotel is not grand, but is very comfortable and I enjoyed the stay while in Cozumel. The staff was friendly and always polite and helpful. Would have preferred a better view with the upgrade, but I wasn't in the room that much anyway and the room was comfortable.

Posted by , from Nevis, MN on Mar 10, 2013

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4 out of 5

Loved the pool and beach areas.

Pros: Free Internet, dive shop
Very friendly atmosphere. Good food and good service.

Posted by , from Missouri on Feb 11, 2011

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5 out of 5

Everything was great, I would defenetly recomend it to anyone going to Cozumel. I can't wait for my next trip back. Keep up the good work Casa Del Mar

Pros: Close restaurants, Free Internet, Quiet, very clean, friendly staff
Everything was great, I would defenetly recomend it to anyone going to Cozumel. I can't wait for my next trip back. Keep up the good work Casa Del Mar.

Posted by , from Columbus, Nebraska on Feb 6, 2011

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5 out of 5

Very comfortable here and didn't want to leave.

Pros: Close restaurants, Free Internet, Quiet, on site dive shop, small private beach, nice economical restaurant
Have stayed at CDM 3 times. Very friendly and welcoming staff that actually remembered us and seemed more like old friends. It's not a luxury hotel, but it is the friendliest, quietest and one of the cleanest place I've ever stayed and I've spent much more on rooms. Always felt very safe there as well. Hope to get to return there for a visit some day.

Posted by , from Arkansas on Feb 4, 2011

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5 out of 5

Friendly & Efficient

Stayed here over New Years and has what you need... safe, comfortable rooms, ready access to diving, great snorkeling, several restaurant/bars and short taxi ride into town. We actually jogged every morning to town for breakfast.

Posted by on Jan 8, 2011

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4 out of 5

Nice place to Stay

Stayed there with my sons in August for a group diving trip. Rooms were clean and the A/C worked very well. Nice beach area across the street. Good restaurants within walking distance. We had a nice breakfast buffet each morning at the hotel. Great dive shop and we went on three boat dives including a night dive. We took taxis around town. Only issue was the ice machines were not working and we had to go to the bar to get ice. Great trip and will stay there next time I go on a diving trip.

Posted by on Sep 22, 2010

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About the Casa del Mar Cozumel Hotel & Dive Resort

Location Carretera a Chankanaab km 4, Cozumel, QROO 77600

Property Features

Casa del Mar Cozumel Hotel & Dive Resort offers its guests a marina, an outdoor tennis court, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the swim-up bar. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. A spa tub, a terrace, and tour/ticket assistance are also featured at the family-friendly Casa del Mar Cozumel Hotel & Dive Resort. Smoking is allowed in designated areas at this 3-star Cozumel hotel.

  • 1 building
  • 106 guestrooms or units
  • 3 levels
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Built in 1986
  • Dining venue
  • Swim-up bar
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor tennis court
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: Cozumel, Quintana Roo (CZM-Cozumel Intl.) (6.7 km / 4.2 mi)

Room Amenities

Casa del Mar Cozumel Hotel & Dive Resort offers 106 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. This Cozumel hotel provides wireless Internet access for a surcharge. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Coral Reef - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor tennis court and a marina are featured at the hotel. An outdoor pool and a spa tub are on site. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Ecotours nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Parasailing on site

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Casa del Mar Cozumel Hotel & Dive Resort

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No elevators
  • No pets or service animals allowed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 5.00 per accommodation, per night

The resort fee includes:

  • Beach towels
  • Partner property beach club access
  • Internet access
  • Self parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 10 for adults, USD 7 and USD 10 for children (approximately)
  • Fee for in-room wireless Internet: USD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 5 per 24-hour period (rates may vary)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Cozumel
  • Casa del Mar
  • Casa del Mar Cozumel
  • Cozumel Casa
  • Hotel Casa del Mar
  • Hotel Casa del Mar Cozumel
  • Mar Cozumel
  • Casa Del Mar Hotel Cozumel
  • Casa Del Mar Resort Cozumel
  • Casa Mar Cozumel Hotel Dive Resort
  • Casa Mar Hotel Dive Resort
  • Casa Mar Cozumel Dive
  • Casa Mar Dive

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Promotions

Free Car Rental and Submarine Promotion

Book a minimum 3-night stay January 9 - December 31, 2017 in a "Free Car Rental and Submarine" rate plan, for travel now - December 15, 2018 and receive the following in additional benefits:

  • Free 24-hour rental car
  • For each additional 2-nights booked, another 24-hour rental car is included
  • 2 complimentary adult tickets for Atlantis submarine tour per stay (USD 199 value)

Must book a "Free Car Rental & Submarine" rate plan to receive benefit. Consecutive 3-night minimum stay required. Guests can reserve car rental upon check-in. 24-hour advance reservations required. Car type is compact Dodge Atos (subject to change). Guests may upgrade car type at their own expense. Rental includes taxes but not insurance. Guest must be 21 years old with a valid driver's license and a major credit card. Basic insurance is mandatory to get the free car rental promotion. Pick-up and drop-off is at the hotel. Fee required to access the Cozumel Marine Park; fee due at the Atlantis submarine Office. Offer is not valid with groups/conventions and may not be combined with other promotional offers. No cash value; unused portions of promotion are not redeemable for cash and cannot be used toward future stays or transferred to another room. Blackout dates: February 15-28, 2017; September 21-25, 2017; November 23-27, 2017; December 20, 2017 - January 4, 2018. . Other restrictions may apply.

Added Value Promotion
Book a stay in any room or rate category, for travel anytime, and receive the following:

  • Up to 2 children under age 12 years stay free when sharing room with paid adults
  • 20% discount at Nachi Cocom beach club
Details available at check-in. Transportation to the beach club Nachi Cocom is not included. No refunds for any unused portion of package. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Valid anytime, subject to availability. Other restrictions may apply.