4.3 out of 5

"We've been staying with Casa Del Mar for over 20 years. The Hotel is nice and clean, and comfortable, and the Staff are Superior wit ... " More

By a verified traveler on Mon 09 Jul 2018

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Hotel Description

3-star beachfront hotel near Chankanaab National Park

On the beach

Within 2 miles (3 km) of this Cozumel hotel, you'll find Stingray Beach and Dolphinaris. Palacio Municipal and Plaza Punta Langosta are also within 3 miles (5 km).

Private beach, dining

This hotel features a private beach, a marina, and a restaurant. Spend a day at the beach snorkeling, or relax with free beach cabanas and sun loungers. Enjoy the outdoor pool and perks like free self parking.

WiFi, cable TV

Along with WiFi, the 97 guestrooms offer room service and cable TV. Phones and free toiletries are also available.

Basic Standard Room Parking lot view

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$67 per night

Deluxe Cabin Garden Area- Free 48hr Car Rental

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room, 2 Bedrooms, Connecting Rooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Room (Up to 5 days of boat diving!)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Refrigerator, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, Balcony, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Casa del Mar Cozumel Hotel & Dive Resort ratings based on 33 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Casa del Mar Cozumel Hotel & Dive Resort

Everyone (8)
5 out of 5
Loved the little private beach! You could snorkel right there!

Posted by on Mar 13, 2019

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5 out of 5
Clean and neat......great friendly staff ! Bartenders are especially attentive

Posted by , from Texas on Nov 18, 2018

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Comment from Hotel Management

Jan 10, 2019 by Casa del Mar Cozumel Hotel & Dive Resort

Dear Marshall! Thank you for your last potivie on November! thank you for being part of our family! We can't wait to see you again at home. I send you a big hug. Best regards, Iliana López Customer Service

5 out of 5

Nice , clean hotel , with superior staff

Pros: Good location, great views .
Cons: A little bit of fix up , or routine maint. would improve the hotel to a 4+ star
Location: The Hotel is a brief cab ride to everything.......and walking to town is not out of the question
We've been staying with Casa Del Mar for over 20 years. The Hotel is nice and clean, and comfortable, and the Staff are Superior with their friendliness and service.

Posted by , from TX on Jul 9, 2018

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Comment from Hotel Management

Aug 7, 2018 by Casa del Mar Cozumel Hotel & Dive Resort

Dear guest, On behalf all our staff, thank you for your positive comments & feedback. We always have in mind that your comments means a lot to us, due these helps to see how we are and what we need to improve. Thank you again for your time! We are glad to know that you have been coming for over 20 years, we look forward to seeing you for more & more years at home! See you very soon! Iliana López Public Relations & Customer Service

5 out of 5

May Casa Del Mar stay

Pros: Clean, inexpensive , on the water , great staff , and pool and bar !
Cons: Maintenence , such as pool umbrellas , mens facilities in the restaurant.
Location: It's a short cab ride to everything.
The staff at Casa Del Mar are just the best ! They treat us like family every time we come back home to visit !

Posted by on May 21, 2018

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3 out of 5
Great staff. Loved the location. Food good. Only real negative is there is not transportation provided between hotel and beach club. Beach area at resort could use work and chair upgrades.

Posted by on Mar 22, 2018

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5 out of 5

Diving hotel close to the beach.

We have stayed at this hotel for the last 11 years, and we love staying there! The staff has become like a family to us. It is not a fancy, 5 star hotel, but it has very comfortable, attractive rooms, and the staff is wonderful!

Posted by , from Maryland on Jan 27, 2016

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4 out of 5

Nice hotel, great staff

I've stayed at this hotel for over 20 years and it is always clean and comfortable, and staff are awesome !

Posted by on Nov 3, 2015

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5 out of 5

Nice hotel, close to the beach

Pros: Comfortable, reasonably priced, good housekeeping staff. Beautiful view and easy access to the beach.
Cons: The restaurant staff were slow and not very attentive. This was different from every other year that we have stayed.
Location: Beach is just a walkway away. Good food. 3 miles from town where there are fabulous restaurants. Diving is offered through the hotel.
We have been staying at Casa Del Mar for the past 10 years. The rooms are nice and comfortable. Good view from our room. The food is reasonably priced and is good. The wait staff is usually very good , but this year they were not as attentive as they have been in the past. I am hoping this was just a fluke and they will be back to their excellent service next year. The housekeeping staff is very good as is the desk staff. There is a walkway to the beach that is very convenient. It cost about $10 for a cab to town. My husband and I always walk back after dinner which offers beautiful scenery.

Posted by , from Terrell,TX on Sep 28, 2015

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2 out of 5

A bit of a jaunt to the ocean-not truly beach area

Pros: While the shore diving isn't phenomenal it is nice - use Dive Concierge located at the end of the pier in the hut. We did 4 tank dives, $20usd.
Cons: With the mishap at check-in, travelocity shows 4 guests for the room we chose. Hotel charged us $48/night extra for my husband and 24yo daughter.
Location: Eats: Paprika's. LOTS of FREE Wi-Fi. Avoid free tequila samples-unless you want to come home w/TEQUILA! Diving: Deep Exposure Diving - Roger!
Aside from a major snafoo at check-in where there was an enormous communication barrier, the hotel itself was decent. It is certainly not what I have become accustomed to, however for what we needed it for (sleep and a place to store our luggage) it was fine. Restaurant: Breakfast choice was scarce - $7pp was a decent price, choices were fresh fruit, leftovers from previous nights dinner, and an omelet station. Lunch: didn't use Dinner: standard menu items - some mexican choices, seafood, and burgers. a little pricey considering. Bar: happy hour is only from 5-6p, we missed it every day. Drink prices otherwise were pricey. $9usd for a pina colada. There is no direct beach access, meaning you cannot be laying out and go cool off in the ocean - unless you count walking across a pedestrian bridge, down two flights of steps, another 100 steps down some stairs into a rocky entrance to the ocean good access... We were there while the Canadian exchange students were there, which we've read many reviews stating that these kids are not very well behaved. I have to admit I was a little worried, but was pleasantly surprised that I rarely noticed they were there. The only annoyance I experienced with them was a few occasionally smoking while in the pool and surrounding area. Rooms were cleaned nicely -- we just didn't get the room we reserved, which led to a very rocky start/experience. Because of this, I cannot rate the hotel higher or recommend.

Posted by , from KENTUCKY on Jul 8, 2014

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4 out of 5

Enjoyed my stay.

Pros: Free Internet, Quiet
The hotel is not grand, but is very comfortable and I enjoyed the stay while in Cozumel. The staff was friendly and always polite and helpful. Would have preferred a better view with the upgrade, but I wasn't in the room that much anyway and the room was comfortable.

Posted by , from Nevis, MN on Mar 10, 2013

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About the Casa del Mar Cozumel Hotel & Dive Resort

Location Carretera a Chankanaab km 4, Cozumel, QROO 77600

Property Features

Step outside to unwind on the white sand beach. Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. Have fun in the sun at Casa del Mar Cozumel Hotel & Dive Resort with summer activities like snorkeling, scuba diving, and parasailing. There's a restaurant on site. You can enjoy a drink at the swim-up bar. A computer station is on site and WiFi is available in public spaces for a fee. This beach hotel also offers an outdoor pool, an outdoor tennis court, and a spa tub. Self parking is free. Smoking is allowed in designated areas at this 3-star Cozumel hotel.

  • 1 building
  • 97 guestrooms or units
  • 3 levels
  • Built in 1986
  • Dining venue
  • Swim-up bar
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • On private beach
  • Outdoor pool
  • Outdoor tennis court
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Cozumel, Quintana Roo (CZM-Cozumel Intl.) (6.9 km / 4.3 mi)
  • Parking: Free self parking

Room Amenities

Casa del Mar Cozumel Hotel & Dive Resort offers 97 accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. This Cozumel hotel provides wireless Internet access for a surcharge. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily. Renovation of all guestrooms was completed in November 2018.

  • Separate bedroom
  • In-room dining (limited hours)
  • Cable channels
  • Premium channels
  • Cribs (free)
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Coral Reef - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

A private beach, an outdoor tennis court, and a marina are featured at the hotel. An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Ecotours nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Parasailing on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Casa del Mar Cozumel Hotel & Dive Resort

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No elevators
  • No pets or service animals allowed
  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.33 per night
  • Resort fee: USD 5.00 per accommodation, per night

The resort fee includes:

  • Beach towels
  • Partner property beach club access
  • Internet access
  • Self parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 12 for adults, USD 10 and USD 12 for children (approximately)
  • Fee for in-room wireless Internet: USD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 5 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Cozumel
  • Casa del Mar
  • Casa del Mar Cozumel
  • Cozumel Casa
  • Hotel Casa del Mar
  • Hotel Casa del Mar Cozumel
  • Mar Cozumel
  • Casa Del Mar Hotel Cozumel
  • Casa Del Mar Resort Cozumel
  • Casa Mar Cozumel Hotel Dive Resort
  • Casa Mar Hotel Dive Resort
  • Casa Mar Cozumel Dive
  • Casa Mar Dive

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Promotions

Added Value Promotion
Book a stay in any room or rate category, for travel anytime, and receive the following:Up to 2 children under age 12 years stay free when sharing room with paid adults and 20% discount at Nachi Cocom beach club.
Details available at check-in. Transportation to the beach club Nachi Cocom is not included. No refunds for any unused portion of package. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Valid anytime, subject to availability. Other restrictions may apply.

Boat Diving Offer


Book a stay in a "Superior Room (Up to 5 days of boat diving!)" room type category and receive 2 days of boat diving when you stay 3 nights; 4 days for diving when you stay 5 nights; 5 days for diving when you stay 7 nights; including dive operator; 2 tank boat dives per day; 1 welcome tank; 20% discount at Nachi Cocom beach club; and bottled water and fruit on board.


Must book a stay in a "Superior Room (Up to 5 days of boat diving!)" room type category to receive benefits. Full details at check-in. Lockers are subject to availability. Diving certification is mandatory. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.