Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Puerto Morelos Beach

Choose dates to view prices

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

Front of property
Property video
Front of property
12 restaurants, breakfast, lunch, dinner served; international cuisine
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Hot tub
  • Parking included

Explore the area

View in a map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪8 min walk‬
  • Place, Crococun Zoo
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)
  • 667 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • 1054 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(11 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Junior Suite Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(150 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(42 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • 667 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Puerto Morelos

Beachside getaway.Within a 15-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • Puerto Morelos Beach - 8 min walk - 0.5 miles
  • Crococun Zoo - 2 min drive - 1.5 miles
  • Ojo de Agua Beach - 4 min drive - 2.0 miles
  • Puerto Morelos Town Square - 6 min drive - 2.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Blue Moon - ‬16 min walk
  • ‪Swim Up Bar - ‬15 min walk
  • ‪Bluewater Grill - ‬11 min walk
  • ‪Bistro El Beso - ‬14 min walk
  • ‪Route 66 - ‬15 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

5-star beachfront property near Puerto Morelos Beach
Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 12 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a 24-hour fitness center, a hot tub, and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 440 guestrooms or units
  • 4 levels
  • 9 buildings
  • 12 dining venues
  • 12 bars or lounges
  • 104410 sq ft of conference space
  • 9700 sq m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the airport?

Excellence Riviera Cancun - Adults Only All Inclusive is 14.3 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Jan 10, 2026, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Jan 19, 2026 start from $593.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Excellence Riviera Cancun - Adults Only All Inclusive have an airport shuttle?

Excellence Riviera Cancun - Adults Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3413.73 per vehicle, roundtrip.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Excellence Riviera Cancun - Adults Only All Inclusive offer free breakfast?

Excellence Riviera Cancun - Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Excellence Riviera Cancun - Adults Only All Inclusive?

No, there is no casino at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Excellence Riviera Cancun - Adults Only All Inclusive?

This property offers free self parking.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Excellence Riviera Cancun - Adults Only All Inclusive features 6 outdoor pools.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a restaurant?

Excellence Riviera Cancun - Adults Only All Inclusive is home to The Kitchen Table, which features international cuisine.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a spa?

Pamper yourself with a day at MIILE SPA, where you can enjoy mani/pedis, body treatments, and body wraps.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to downtown Puerto Morelos?

Excellence Riviera Cancun - Adults Only All Inclusive is 2 mi away from Puerto Morelos.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1560 out of 2034 reviews
Rating 8 - Good. 277 out of 2034 reviews
Rating 6 - Okay. 125 out of 2034 reviews
Rating 4 - Poor. 29 out of 2034 reviews
Rating 2 - Terrible. 43 out of 2034 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE

Stayed 5 nights in Dec 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Excellent entertainment venue. Staff was amazing! above and beyond!
Stayed 4 nights in Nov 2025

10/10 Excellent

yurinia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place !
Stayed 3 nights in Nov 2025

8/10 Good

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Henrietta

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds were well kept. The food was great. Only downside was the weather. The service was great.
Stayed 5 nights in Oct 2025

10/10 Excellent

Chu Qiao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC blasting, pure freedom
Stayed 3 nights in Oct 2025

10/10 Excellent

Erika

Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our second time at this resort and we live it.
Stayed 5 nights in Oct 2025

8/10 Good

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wish the restaurants were open longer or that the food truck was open all day. Sometimes our only option was pizza by the pool and that got boring.
Stayed 4 nights in Oct 2025

10/10 Excellent

Madeline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property , nice and quiet. Just wish it had more adult options into music and fun
Stayed 6 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

6/10 Okay

Natelege

Traveled with family
Liked: Cleanliness, amenities
The check in process was really what made the stay challenging. I booked through Expedia and although they showed that the swim up suite was available with a double bed or a king size bed, there was not a way to choose which you would like. I booked the trip for myself and adult son so obviously I did not want a king size bed. When I got to the hotel to check in, the front desk clerk told me not only did they not have a swim up room with a double bed available but that the room they had with a double bed would be on the second floor, the room wouldn't be ready until 4pm (check in was 3pm) and that I would still have to pay the same amount. Based on my frustration she went to her boss and they "found" me the room I originally chose. We had to wait until 3pm to be checked in and were then told to wait by the bar downstairs for the bell hop to come with our luggage. After 45 minutes, I went back upstairs (the elevators did not work) and the staff said, they are down there waiting for you and calling your name (They were not) I went back down and 10 minutes later someone finally came. This experience made the experience a challenge from the beginning especially when it was my sons first time at an all inclusive resort.
Stayed 2 nights in Oct 2025

8/10 Good

Omar, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, the place was pretty nice except couple details like refilling the mini bar at the room also beach towels the racks get empty in the middle of the day and was impossible to find a dry beach towel also steakhouse their meat cuts are to thin impossible to eat a good steak, other than that service was excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

En Tse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Brittany Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

DIckson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The local wildlife was cute between the terns?, coatis, and geckos. Only gripe were the mosquitoes so remember to bring repellent and itch relief!
Stayed 3 nights in Sep 2025

10/10 Excellent

Erin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

8/10 Good

Megan A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but I do wish the food options were a bit better. We have realistic expectations for an all inclusive, however, despite the amount of restaurants, operating hours are somewhat slim.
Stayed 6 nights in Sep 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest Mexican resort we’ve stayed at
Stayed 4 nights in Oct 2025

10/10 Excellent

David Archie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Armik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property as advertised. Many fine dining choices available. Staff could not be better.
Stayed 9 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Sep 2025

6/10 Okay

Robert gerald

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was friendly. But we had another party that booked to meet us there. They booked the wrong excellence. I know that is on us,but the excellence would not do anything to help us resolve the issue. They wanted to charge us another $6,000 for them to get a room in our hotel and then told us there were not any cheaper rooms. We then went on expedia and found one for $2,000.we weren't asking for anything free. We just wanted one of to get transferred. They no intention of helping us resolve the matter. They just wanted more money. We wont be going back
Stayed 6 nights in Sep 2025

10/10 Excellent

Trista Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025