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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Puerto Morelos Beach

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Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

Front of property
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View from room
12 restaurants, breakfast, lunch, dinner served; international cuisine
Theater show

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪8 min walk‬
  • Place, Crococun Zoo
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 1054 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(11 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Free Upgrade To Junior Suite Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(155 reviews)
  • Garden view
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(42 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Morelos

Beachside getaway.Within a 15-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • Puerto Morelos Beach - 8 min walk - 0.5 miles
  • Crococun Zoo - 2 min drive - 1.5 miles
  • Ojo de Agua Beach - 4 min drive - 2.0 miles
  • Puerto Morelos Town Square - 6 min drive - 2.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Bistro El Beso - ‬14 min walk
  • ‪Blue Moon - ‬16 min walk
  • ‪Swim Up Bar - ‬15 min walk
  • ‪Bluewater Grill - ‬11 min walk
  • ‪Route 66 - ‬15 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

5-star beachfront property near Puerto Morelos Beach
Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 12 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a 24-hour fitness center, a hot tub, and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 440 guestrooms or units
  • 4 levels
  • 9 buildings
  • 12 dining venues
  • 12 bars or lounges
  • 104410 sq ft of conference space
  • 9700 sq m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the airport?

Excellence Riviera Cancun - Adults Only All Inclusive is 14.3 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Feb 15, 2026, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Mar 9, 2026 start from $486.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Excellence Riviera Cancun - Adults Only All Inclusive have an airport shuttle?

Excellence Riviera Cancun - Adults Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3413.73 per vehicle, roundtrip.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Excellence Riviera Cancun - Adults Only All Inclusive offer free breakfast?

Excellence Riviera Cancun - Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Excellence Riviera Cancun - Adults Only All Inclusive?

No, there is no casino at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Excellence Riviera Cancun - Adults Only All Inclusive?

This property offers free self parking.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Excellence Riviera Cancun - Adults Only All Inclusive features 6 outdoor pools.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a restaurant?

Excellence Riviera Cancun - Adults Only All Inclusive is home to The Kitchen Table, which features international cuisine.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a spa?

Pamper yourself with a day at MIILE SPA, where you can enjoy aromatherapy, mani/pedis, and body treatments.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to downtown Puerto Morelos?

Excellence Riviera Cancun - Adults Only All Inclusive is 2 mi away from Puerto Morelos.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1595 out of 2081 reviews
Rating 8 - Good. 286 out of 2081 reviews
Rating 6 - Okay. 127 out of 2081 reviews
Rating 4 - Poor. 29 out of 2081 reviews
Rating 2 - Terrible. 44 out of 2081 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

JOSE

Stayed 5 nights in Dec 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Excellent entertainment venue. Staff was amazing! above and beyond!
Stayed 4 nights in Nov 2025

10/10 Excellent

Monique Keeshauna, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph Rock Orbin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and good service..
Stayed 7 nights in Nov 2025

6/10 Okay

Julie, Orange Park

Traveled with partner
Disliked: Property conditions & facilities
We reserved the "Two-Story Rooftop Terrace Suite". This was on the upper tier of room rates. The details provided on the room at the time of reservation were somewhat misleading. The rooftop terrace had a small pool, which was a joke! The pool was dirty, and it didn't have enough water in it even to use the jets! It was apparent that the water in the pool was tap water, which is unsuitable for use in a pool/spa. So, basically, it was an oversized bathtub. We didn't need a bathtub; we expected a pool/spa combination. Do NOT spend the extra money for the rooftop terrace if you are primarily reserving for the "pool/spa"!!!!!! The food was mediocre, and the staff's friendliness was inconsistent. My husband and I were celebrating our wedding anniversary when we were presented with a card at check-in that offered us a dinner "at any restaurant on the property." We were denied entrance into the MAGNA restaurant because we "weren't club level". We showed them the welcome card we received at check-in, the staff were insulting, and so was the manager; they refused to let us eat in there. So UNSAT! Why give us a useless welcome card when we already had access to all their other restaurants? They provided us with NOTHING! I WILL NOT spend my money at this property ever again!
Stayed 5 nights in Nov 2025

10/10 Excellent

yurinia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place !
Stayed 3 nights in Nov 2025

10/10 Excellent

Chao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Had an amazing experience. Staff were very kind and friendly. Could not ask for a better place for a vacation. Will definitely come back again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay here, the rooms were spacious and well maintained, clean and very comfortable. The fully stocked free mini bar that was replenished daily was definitely a plus! The staff throughout the hotel were so friendly and helpful, you could see they all loved working here and it made the holiday all the more enjoyable. The facilities were great, the choice of restaurants and bars abundant and we had so much variety that we didn’t go to the same one twice in the week that we were there. We loved the beach but preferred to use the pool to swim as we were there when there was a lot of sea grass. There was lots to do in resort with a daily schedule of different activities and entertainment offerings to keep you occupied if you wanted more than just chill on a beach or around the pool. My only criticisms would be that they allowed people to place towels on the sunbeds even if they weren’t using them all day and didn’t stop people from holding onto the floats that were available for you to use in the pool (Lazy River) so I would recommend you take your own.
Stayed 7 nights in Nov 2025

10/10 Excellent

Colette

Stayed 4 nights in Nov 2025

6/10 Okay

Cheri

Stayed 3 nights in Jul 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great food, and a carefree trip. Thank you for the memories!
Stayed 4 nights in Nov 2025

10/10 Excellent

Charles John

Stayed 6 nights in Nov 2025

8/10 Good

Alexandra

Stayed 3 nights in Nov 2025

6/10 Okay

Rubi, Murrieta

Liked: Cleanliness, property conditions & facilities
This was our third time and last one. Poor checking in guess staff. We got there at 8:00am and after several visits to the front desk and complaints had our room at 4:00pm. The impressive breakfast and lunch they used to have in 2016 was obviously reduced. When we were playing tennis, with no warning at all to evacuate the area, an employee started to smoke fumigating the bushes surrounding the tennis court we were at. We had to run to the other court to protect ourselves from hazardous pesticide. The beach water were all muddy not able to enjoy them.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food and service was incredible!
Stayed 6 nights in Nov 2025

8/10 Good

LINH VY

Stayed 3 nights in Nov 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and the rooms were clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Room service was prompt.
Stayed 4 nights in Nov 2025

6/10 Okay

Wendy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beware! Lovely resort BUT I won’t stay again and can’t recommend if you are a group of friends traveling together. They don’t guarantee room types. When you book a stay, don’t you want what you requested? You have a reason for wanting it. Multiple parties had the same problem - traveling with friends and getting a room with one king bed. No pull out sofa, no rollaways, “nothing we can do, our policy which you agreed to when you booked….” Also, food and beverage service was really slow (and yes, we tipped).
Stayed 3 nights in Nov 2025

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service and the swim up room was beautiful. Staff was amazing.
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Everyone at the hotel was so nice and helpful. Getting the Excellence Club room is worth for the additional bar restaurant that is included.
Stayed 6 nights in Nov 2025

6/10 Okay

Kraig

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Took 45 minutes after our “excellence”check-in waiting for someone to take us to our “excellence” room which was directly next to a LOUD street. Food was okay but never great. This place was overpriced and understaffed. We also waited 45 minutes to get our bags picked up. They never came so we ended up having to take our own bags so we didn’t miss our flight which is unacceptable. The place closes at 11 on Saturday night and 10 the rest of the nights no live music to dance to only shows to sit and watch. This place had a good mix of people in there. 30’s and 40’s so not really clear why they shut it down so early when everyone was wanting to stay up dance and party very weak on the resorts part for not understanding what their guests wanted. We did the silent disco which they shut down at at 11:00 which left 200 people disappointed and sent back to their rooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shabil

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Oct 2025

8/10 Good

Sajah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you're looking for a clean nice and calm place to stay this is it. The food was average, could be improved but they are very accommodating and kind to guests!
Stayed 3 nights in Nov 2025