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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Puerto Morelos Beach

Choose dates to view prices

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

Exterior
View from room
Private beach, scuba diving, beach volleyball, beach bar
12 restaurants, breakfast, lunch, dinner served; international cuisine
Theater show

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar

Explore the area

View in a map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪8 min walk‬
  • Place, Crococun Zoo
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)
  • 667 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(12 reviews)
  • 1054 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

1 bedroom, premium bedding, pillowtop beds, free minibar

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(10 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Junior Suite Ocean View

1 bedroom, premium bedding, pillowtop beds, free minibar

Free Upgrade To Junior Suite Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

1 bedroom, premium bedding, pillowtop beds, free minibar

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(146 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(42 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • 667 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

1 bedroom, premium bedding, pillowtop beds, free minibar

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
3.5 out of 5, Good, 1,504 reviews
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About the neighborhood

Puerto Morelos

Beachside getaway.Within a 15-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • Puerto Morelos Beach - 8 min walk - 0.5 miles
  • Crococun Zoo - 4 min drive - 1.5 miles
  • Ojo de Agua Beach - 8 min drive - 2.0 miles
  • Puerto Morelos Town Square - 10 min drive - 2.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Swim Up Bar - ‬15 min walk
  • ‪Bistro El Beso - ‬14 min walk
  • ‪Casa del Mar - ‬16 min walk
  • ‪Villa Marina - ‬17 min walk
  • ‪Route 66 - ‬15 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

5-star beachfront property near Puerto Morelos Beach
Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 12 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a 24-hour fitness center, a hot tub, and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 440 guestrooms or units
  • 4 levels
  • 9 buildings
  • 12 dining venues
  • 12 bars or lounges
  • 104410 sq ft of conference space
  • 9700 sq m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the airport?

Excellence Riviera Cancun - Adults Only All Inclusive is 14.3 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Dec 15, 2025 start from $404.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Excellence Riviera Cancun - Adults Only All Inclusive have an airport shuttle?

Excellence Riviera Cancun - Adults Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3413.73 per vehicle, roundtrip.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Excellence Riviera Cancun - Adults Only All Inclusive offer free breakfast?

Excellence Riviera Cancun - Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Excellence Riviera Cancun - Adults Only All Inclusive?

No, there is no casino at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Excellence Riviera Cancun - Adults Only All Inclusive?

This property offers free self parking.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Excellence Riviera Cancun - Adults Only All Inclusive features 6 outdoor pools.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a restaurant?

Excellence Riviera Cancun - Adults Only All Inclusive is home to The Kitchen Table, which features international cuisine.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a spa?

Pamper yourself with a day at MIILE SPA, where you can enjoy massages, hydrotherapy, and body treatments.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to downtown Puerto Morelos?

Excellence Riviera Cancun - Adults Only All Inclusive is 2 mi away from Puerto Morelos.

Reviews

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1496 out of 1942 reviews
Rating 8 - Good. 256 out of 1942 reviews
Rating 6 - Okay. 120 out of 1942 reviews
Rating 4 - Poor. 29 out of 1942 reviews
Rating 2 - Terrible. 41 out of 1942 reviews

Reviews

10/10 Excellent

yurinia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place !
Stayed 3 nights in Nov 2025

10/10 Excellent

Ewa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved pool area.
Stayed 5 nights in Aug 2025

10/10 Excellent

Adam Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nothing short of fantastic, would recommend
Stayed 5 nights in Aug 2025

10/10 Excellent

Stephen, Lakeland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort exceeded my expectations. Would definitely recommend. Best food: restaurant I’ve ever had at a resort.
Stayed 3 nights in Aug 2025

8/10 Good

Angela

Stayed 7 nights in Aug 2025

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Cancun and it was amazing. The resort was beautiful as well as the beach and sand. Would definitely stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hasan

Stayed 6 nights in Apr 2025

10/10 Excellent

MITCHELL ARTHUR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CUSTOMER SERVICE WAS EXCELLENT. MOSES OUR POOL SIDE SERVER AT THE EXCELLENCE CLUB POOL WAS THE BEST WE HAVE HAD.
Stayed 9 nights in Aug 2025

6/10 Okay

Jasmin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Marie Angelys

Stayed 5 nights in Jul 2025

8/10 Good

Tineshia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this stunning resort for my 10 year anniversary and was truly impressed by the breathtaking scenery and impeccable service. From the moment I arrived, the staff went above and beyond to make sure every need was met with warmth and professionalism. The grounds are beautifully maintained, and the accommodations are both luxurious and comfortable — a perfect setting for a relaxing escape. However, while the resort excels in hospitality and ambiance, the dining experience was underwhelming. The food was mediocre at best, lacking the flavor and variety one would expect at a destination of this caliber. Similarly, the entertainment options felt limited and somewhat dated, leaving the evenings feeling a bit flat. Overall, this resort offers a wonderful stay thanks to its beauty and outstanding service, but there’s definitely room to enhance the culinary offerings and evening activities to create a truly unforgettable experience.
Stayed 2 nights in Aug 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The majority of the staff was very attentive to your needs, always polite and willing to go out of their way. I was extremely disappointed when I saw the ocean water was brown. Literally, no one dared to get in. It was a very expensive trip to be confined to the pool. Everything else was great at this resort. FYI when they tell you check-in is 3 o’clock they mean no exceptions.
Stayed 4 nights in Aug 2025

10/10 Excellent

Amee Jean

Stayed 2 nights in Aug 2025

8/10 Good

Nataliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is good and clean , food quality is ok( did not have a chance to visit French restaurant, heard it excellent ). Beach is full of seaweed, water is brown. The service at the pool, especially between buildings 2-6 suburb. All the employees are nice and friendly, always helpful
Stayed 6 nights in Aug 2025

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. The staff was very attentive and mad us feel like family
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeff J., Canyon Lake

Stayed 6 nights in Aug 2025

10/10 Excellent

Troy Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Johnathan Freeman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a good resort! So relaxing, but also fun!
Stayed 5 nights in Aug 2025

10/10 Excellent

Malinda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and the staff was excellent.
Stayed 5 nights in Aug 2025

10/10 Excellent

Chloe, RIO VISTA

Liked: Cleanliness
Thanks’
Stayed 4 nights in Aug 2025

2/10 Terrible

Nicholas

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Excellence Riviera Cancun: A Complete Disappointment We booked Excellence Riviera Cancun for our anniversary, and it was one of the worst travel experiences I’ve ever had. The only positives were the staff—attentive, kind, and professional—and that most of the property was well maintained. Unfortunately, everything else was a disaster. The phones in our room didn’t work, the resort app was down, and the only way to reach the front desk was a seven-minute walk across the property. Communication was a joke. The food and drinks were equally bad. While there were plenty of options, every meal looked and tasted the same—bland, low-quality, and uninspired. Even worse, their so-called plant-based menu contained items that weren’t plant-based at all. The beach and ocean were unusable. The entire property reeked of rotten fish from overwhelming seaweed, and the water was brown and uninviting. This alone ruined one of the main reasons for booking a beachfront resort. Expedia should warn travelers before selling week-long stays here. This trip was so disappointing that I packed a bag early and booked the rest of our vacation at a better resort in Cozumel. Final verdict: I wouldn’t stay here again if someone paid me. The staff tried, but everything else failed. Not worth the money, not worth the hype, and certainly not worthy of the name “Excellence.”
Stayed 6 nights in Jul 2025

10/10 Excellent

Lessie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is great! Loved having multiple options to choose from when visiting the pool. Other than the seaweed smell from the beach, which is out of their control, it was EXCELLENT!
Stayed 3 nights in Aug 2025

10/10 Excellent

Cody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Marco was our go to guy in the pool closest to our room in the quieter pool. He was attentive and always working so hard.
Stayed 8 nights in Aug 2025

10/10 Excellent

Janece, Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing!! My husband and I stayed here for 7 days to celebrate our second anniversary. We were able to check in our room early as a courtesy which was very much appreciated. There’s so many positives about this place, too many to name. The resort staff go above and beyond to exceed every expectation. We will definitely return.
Stayed 7 nights in Aug 2025