Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Puerto Morelos Beach

Choose dates to view prices

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

Front of property
Property video
12 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
Theater show

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪8 min walk‬
  • Place, Crococun Zoo
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 1054 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(11 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(5 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Junior Suite Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(166 reviews)
  • Garden view
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(42 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Morelos

Beachside getaway.Within a 15-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • Puerto Morelos Beach - 8 min walk - 0.5 miles
  • Crococun Zoo - 3 min drive - 1.5 miles
  • Ojo de Agua Beach - 4 min drive - 1.8 miles
  • Puerto Morelos Town Square - 4 min drive - 2.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Bistro El Beso - ‬14 min walk
  • ‪Blue Moon - ‬16 min walk
  • ‪Swim Up Bar - ‬15 min walk
  • ‪Bluewater Grill - ‬11 min walk
  • ‪Route 66 - ‬15 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

5-star beachfront property near Puerto Morelos Beach
Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 12 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a 24-hour fitness center, a hot tub, and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 440 guestrooms or units
  • 4 levels
  • 9 buildings
  • 12 dining venues
  • 12 bars or lounges
  • 104410 sq ft of conference space
  • 9700 sq m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the airport?

Excellence Riviera Cancun - Adults Only All Inclusive is 14.3 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Apr 18, 2026 start from $446, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Excellence Riviera Cancun - Adults Only All Inclusive have an airport shuttle?

Excellence Riviera Cancun - Adults Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3413.73 per vehicle, roundtrip.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Excellence Riviera Cancun - Adults Only All Inclusive offer free breakfast?

Excellence Riviera Cancun - Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Excellence Riviera Cancun - Adults Only All Inclusive?

No, there is no casino at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Excellence Riviera Cancun - Adults Only All Inclusive?

This property offers free self parking.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Excellence Riviera Cancun - Adults Only All Inclusive features 6 outdoor pools.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a restaurant?

Excellence Riviera Cancun - Adults Only All Inclusive is home to The Kitchen Table, which features international cuisine.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a spa?

Pamper yourself with a day at MIILE SPA, where you can enjoy body wraps, mani/pedis, and hydrotherapy.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to downtown Puerto Morelos?

Excellence Riviera Cancun - Adults Only All Inclusive is 2 mi away from Puerto Morelos.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1651 out of 2147 reviews
Rating 8 - Good. 295 out of 2147 reviews
Rating 6 - Okay. 130 out of 2147 reviews
Rating 4 - Poor. 31 out of 2147 reviews
Rating 2 - Terrible. 40 out of 2147 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Taira

Liked: Cleanliness, property conditions & facilities
Great stay, room and grounds were beautiful. Food and drinks were really good. Beach was soft sand and swim able ocean! Short beach walk to town. Felt safe the whole time
Stayed 5 nights in Feb 2026

10/10 Excellent

Cameron Stewart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Resort. Clean, comfortable and very well maintained. All staff were friendly, polite and extremely attentive. Highly recommend. We will be returning.
Stayed 7 nights in Dec 2025

10/10 Excellent

Freydoun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the above Great helpful staff Beautiful resort Clean and beautiful beach front Very relaxing environment Multiple swimming pools with different atmosphere
Stayed 6 nights in Dec 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Would have liked the hot tub to be a bit warmer but this was inconsequential. We had a really great time. Possibly the best place I've been to in Cancun and I have been there over twenty times experiencing a new club each time.
Stayed 5 nights in Dec 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: employees service. They work their butt off and try their hardest to make sure you have a great time. There are plenty of pools to choose from with different vibes. There are lots of beach chairs (pool chairs only if you wake up before 7). Every dinner we had was very delightful food. Breakfast buffet had a great variety (but same variety every day). Guacamole everywhere was delicious! Cons: room is very humid and uncomfortable. Also wear and tear in many areas. Also worst sheets ever. And you hear the entire DJ party til 11pm so if you want sleep you can’t. Staff were great but there were not enough of them. Every dinner we waited more than 30 minutes And this was with many empty tables. we can only assume there is not enough staff to man all the tables. don’t sell out your hotel if you don’t have enough staff to service the people. One last negative came at the end of our trip where we realized this place values money and the “bottom line” rather than their guests. we had checked out & we got notification that our flight was cancelled. All before we left the property. We went to concierge he said the only room was the exact one we just had but MORE money than we originally paid saying “it’s high demand season”. He didn’t even try to at least give us the room for the same price we paid for the other nights. at 1pm that room wasn’t getting sold that night anyway. Comp us something and I’d been inclined to stay loyal to the excellence brand when traveling.
Stayed 4 nights in Dec 2025

10/10 Excellent

Amii, BURLINGTON

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service and food. Rooms are a touch tired but well maintained.
Stayed 3 nights in Dec 2025

8/10 Good

Helen

Stayed 5 nights in Dec 2025

2/10 Terrible

Renee

Stayed 3 nights in Dec 2025

10/10 Excellent

Sumaya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Most amazing retreat ever!
Stayed 6 nights in Dec 2025

8/10 Good

Edward

Liked: Amenities, property conditions & facilities
Overall the experience was quite good. The food and facilities very good. Two blemishes: the fact that everything was on THE APP! Number one it wasn't and people go on vacation to get away from phones not to have to carry them around for everything including restaurant menus; second our room was not serviced until two to three o'clock daily so we spent most of every days amidst used dishes and towels and unmade beds.
Stayed 5 nights in Dec 2025

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ We just returned from Excellence Riviera Cancun, and I truly can’t say enough about the experience. The staff was absolutely top-notch—every single person was kind, smiling, attentive, and genuinely happy to help. The level of service we received was exceptional from start to finish. The resort itself was spotless and beautifully maintained. Everyone we interacted with was professional, warm, and spoke excellent English, which made everything seamless and comfortable. The beach was stunning, the atmosphere was relaxing, and the drinks were truly top-shelf. I highly recommend this resort to anyone looking for an unforgettable, luxury, all-inclusive experience. The staff alone makes this place extraordinary—we will absolutely be back.
Stayed 6 nights in Dec 2025

10/10 Excellent

Madiha

Stayed 5 nights in Dec 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this resort. It's not the quietest at night, but its clean... the staff is professional and friendly. The amenities are gorgeous, and plentiful. Food, drinks and snacks abundantly flow daily. We used USA travel for shuttle to and from airport, and entrance and exit from resort was easy and friendly. I did a mind, body, soul full body massage during my stay and it was wonderful. We visited during December 2025, and the beach there was dark, murky, and full of seaweed... so if you’re coming for blue beautiful clear water, do research prior to. I will definitely utilize Excellence resorts in the future.
Stayed 5 nights in Dec 2025

8/10 Good

Lisa, Fishers

Stayed 7 nights in Aug 2025

10/10 Excellent

Samantha

Stayed 5 nights in Dec 2025

10/10 Excellent

Xinying

Stayed 4 nights in Dec 2025

10/10 Excellent

Yuxuan

Stayed 5 nights in Dec 2025

10/10 Excellent

Deborah

Stayed 3 nights in Dec 2025

10/10 Excellent

whittney

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, great staff, and great food!
Stayed 4 nights in Dec 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort was beautifully maintained, food was delicious, and staff were friendly.
Stayed 4 nights in Dec 2025

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 7 nights in Dec 2025

10/10 Excellent

Van, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. It was surprising to us that cleaners would come multiple times during the day. We had days when the room was cleaned twice. I don't think it was necessary. Pool are well maintained, staff is great, the resort overall is beautiful. We only miss the mexican vibes. Playing more south american music instead of top 40 would have made our stay more enjoyable. Like feeling you are actually on vacation in Mexico and not in a resort that could be anywhere in North America pretty much.
Stayed 5 nights in Dec 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

Robert Alan

Stayed 6 nights in Dec 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort and fantastic service. Only downfall was the beach.
Stayed 8 nights in Dec 2025