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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Puerto Morelos Beach

Choose dates to view prices

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
Theater show
12 restaurants, breakfast, lunch, dinner served; international cuisine
Private beach, beach volleyball, beach bar, sailing
View from room

Popular amenities

  • Bar

Explore the area

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪8 min walk‬
  • Ojo de Agua Beach
    ‪4 min drive‬
  • Puerto Morelos Town Square
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

1 bedroom, premium bedding, pillowtop beds, free minibar

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(10 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(11 reviews)
  • 1054 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

1 bedroom, premium bedding, pillowtop beds, free minibar

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(136 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(39 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

1 bedroom, premium bedding, pillowtop beds, free minibar

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Junior Suite Ocean View

1 bedroom, premium bedding, pillowtop beds, free minibar

Free Upgrade To Junior Suite Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Puerto Morelos

Beachside getaway.Within a 15-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Beach - 8 min walk - 0.5 miles
  • Crococun Zoo - 2 min drive - 1.5 miles
  • Ojo de Agua Beach - 4 min drive - 2.0 miles
  • Puerto Morelos Town Square - 4 min drive - 2.3 miles
  • Petempich Bay - 12 min drive - 3.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬1 min walk
  • ‪Bordeaux Restaurant - ‬10 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

5-star beachfront property near Puerto Morelos Beach
Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 12 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a 24-hour fitness center, a hot tub, and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 440 guestrooms or units
  • 4 levels
  • 9 buildings
  • 12 dining venues
  • 12 bars or lounges
  • 104410 sq ft of conference space
  • 9700 sq m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the airport?

Excellence Riviera Cancun - Adults Only All Inclusive is 14.3 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on Aug 10, 2025 start from $411.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Excellence Riviera Cancun - Adults Only All Inclusive have an airport shuttle?

Excellence Riviera Cancun - Adults Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3413.73 per vehicle, roundtrip.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Excellence Riviera Cancun - Adults Only All Inclusive offer free breakfast?

Excellence Riviera Cancun - Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Excellence Riviera Cancun - Adults Only All Inclusive?

No, there is no casino at this property.

What time is check-in at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Excellence Riviera Cancun - Adults Only All Inclusive?

This property offers free self parking.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Excellence Riviera Cancun - Adults Only All Inclusive features 6 outdoor pools.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a restaurant?

Excellence Riviera Cancun - Adults Only All Inclusive is home to The Kitchen Table, which features international cuisine.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a spa?

Pamper yourself with a day at MIILE SPA, where you can enjoy mani/pedis, facials, and body wraps.

How close is Excellence Riviera Cancun - Adults Only All Inclusive to downtown Puerto Morelos?

Excellence Riviera Cancun - Adults Only All Inclusive is 2 mi away from Puerto Morelos.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1361 out of 1726 reviews
Rating 8 - Good. 221 out of 1726 reviews
Rating 6 - Okay. 83 out of 1726 reviews
Rating 4 - Poor. 22 out of 1726 reviews
Rating 2 - Terrible. 39 out of 1726 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Everything! The service, the food, drinks, shows! The employees were exceptional! Room service was on point! Jesus, Hugo, Erica, Edison were all amazing!
Stayed 5 nights in Jun 2025

10/10 Excellent

MEGAN, Dallas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was large with many options for meals.
Stayed 4 nights in Apr 2025

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
Recently my husband and I stayed at this property (April 2025). We decided to upgrade to a 2-story rooftop terrace suite. Upon arrival we headed up to the rooftop to check out the plunge pool. Besides the empty coke bottle that was left at the side of the pool, we immediately noticed that the water in the pool looked stagnant. We tried turning the pool on. The way it works is once on, there are 2 pipes that gush out water continuously in order to give a waterfall effect. this did not occur. Instead of gushing water, it was a dribble at best. We immediately informed maintenance and the front desk who advised someone would look at it the next morning. The next day we enjoyed our day by the beach and went back to the room in the afternoon to enjoy our rooftop pool. It was sill not working! We called maintenance again and were advised someone would be sent right away. We waited in our room for 3 hours, no one showed up. The next morning we went to the front desk and spoke with a manager who advised he would personally see to it. After breakfast we spoke with him again and he advised it was now working. That afternoon we went back to the room, it was not working. At that point management did have maintenance come to the room while we were there and they were able to fix it. Finally we thought we could enjoy what we paid for! The fix was very temporary, as the next day it did not work again. Basically we paid extra for a room we couldn't use. And we found a cockroach in our room!
Stayed 4 nights in Apr 2025

10/10 Excellent

Alberte

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Kateryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nivenpreet Kaur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there April 3-8, had the most wonderful first resort experience. The staff was helpful and attentive, and the property was easy to navigate after the first day! It was so beautiful and the food was great. Absolutely will be returning!
Stayed 5 nights in Apr 2025

8/10 Good

RAPHAELE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The VIP benefit was non-existent, however the hotel was very nice and the staff generally helpful with a few exceptions here and there. Tipping seems to make a huge difference in the quality of service and has become expected, which is a bit annoying when you’ve already paid so much upfront. There were some moments when we felt palpable contempt from our servers at the restaurants and that is the first time I’ve ever experienced this in Mexico. Also the perks of the Excellence Club have gone way down (no more free alcohol upgrades in the room for exemple, also no more getting a beach bed ready for us, etc.) The quality of the food at the buffet was incredible. I loved going there for breakfast. The beach has a seaweed problem but we didn’t spend too much time there anyway. The pools and grounds are exceptionally well maintained, which makes for a very pleasant and relaxing time.
Stayed 7 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every bit
Stayed 5 nights in Apr 2025

10/10 Excellent

gabriela

Perfect place to relax
Stayed 4 nights in Dec 2024

8/10 Good

Emanuel Cipriano, Fresno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant and relaxing. The staff was welcoming, helpful, and ready to answer any questions we had. If you’re looking to explore Cancun, you will need to use a taxi but the resort was great and made arrangements for us. We felt safe while in the resort, we arrived in the middle of the week and not much entertainment was planned in the evenings other than karaoke but Friday’s Mexico night was fun!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Amenities, property conditions & facilities
Wonderful, relaxing resort with a great lazy river to float on. Many dinning choices and super friendly staff. Would come again
Stayed 6 nights in Apr 2025

10/10 Excellent

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Excellence
Stayed 4 nights in Dec 2024

10/10 Excellent

Sadaf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at an all inclusive resort and also first time in mexico. Friendly service, fun activities sprinkled throughout each day, variety of restaurants, and a good mix of lively and relaxing activities. The main pool was great to gather at and mingle with others, grab a drink at the swim up bar , and parricipate in activities like volleyball, cocktail lessons, bingo, and souvenir making. If we wanted a quieter more relaxing day, the pool by revive bar was perfect! There is also an accessibility pool which actually stays a bit warmer in the evenings compared to the others- it has a ramp as well and is more shallow. On busier days, it was still possible to find a lounge chair at one of the pools. The resort keeps pool floaties in sheds near the towel and bathroom areas at each pool-people tend to take them early morning and hold onto them all day. First come, first serve. The beach was great - lots of seating available even on busiest day that we were there! The resort does maintain the shoreline by removing the sargassum periodicially and if you're lucky, you may be able to venture into the ocean during an afternoon but mostly, the entire region (gulf of mexico, including florida beaches) have a lot of sargassum; it's inevitable. In the evenings there were quiz activities at the theatre, which then led into a musical performance , and then a different show each night. Laid back atmosphere, yet very fun! We had a great time at excellence riveira cancun & will retur
Stayed 4 nights in Apr 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 6 nights in Apr 2025

10/10 Excellent

Michelle Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was incredible!! From start to finish, head to toe, every detail was well thought out and seamless. The activities they had to offer were so much fun, the amenities were great, the food was amazing and the resort was spotless. Would be ideal for couples who need to relax and unwind!
Stayed 6 nights in Apr 2025

6/10 Okay

Tiffany

Traveled with group, Traveled with partner
Liked: Staff & service, property conditions & facilities
Overall we had a good stay! Our swim up pool room was very, very smelly- like musty and made our clothes smell, even after we washed them when we got home! When we tried to reach someone to resolve the issue we reached a staff member twice (over the phone) but got disconnected both times. No one ever resolved the issue. The other part that we were not a fan of was that we paid tons of money to be on this resort but were turned away from the French themed restaurant because my fiancé did not have pants with on this trip- apparently that's their dress code. He did have dress shorts and a dress shirt on. Doesn't seem like the best policy for paying customers/guests. The last complaint is the OVERWHELMING smell of the air freshener in the main lobby area (which was unavoidable). The smell was literally nauseating :-(. Turn it down or off please! On a positive note, almost every single staff person we encountered on the trip were AMAZING! So kind and always smiling. The food was also very good!
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay here. Food was great. Pools were great. We had the Excellence Club upgrade and were happy with the benefits. We enjoyed sitting in the peace and quiet on the far side of the resort by the lazy river. If you are looking for a more energetic atmosphere, that is available at the main pool as well. Only downside was the excess seaweed, but that is nothing against the resort. The entire stretch of beach had the same issue and it is impossible to stay on top of.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect size, not too big and not too small. Lots of dining options and pools. Very clean and the staff were great
Stayed 5 nights in Apr 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was excellent. The food, drinks, property, etc was all amazing. The only issue we came across was that we were a girls group of 5 on a girls 50th bday trip. Most restaurants were more geared towards 2's/couples. One of the restaurants wouln't sit the 5 of us together, if we wanted to eat there then we would have had to have split up. And at the lobster house 3 of us wanted to eat breakfast on the little balconies over the water, but they wouldn't let us . They said it was only for 2 when there was so much room for 3 and in fact 4. It was a bit of situation and I escalated it. We were not going to have one girl sit by herself. After we said we would pay them some money they eventually let us.
Stayed 5 nights in Apr 2025

10/10 Excellent

Duncan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great. We had a great time.
Stayed 5 nights in Apr 2025

10/10 Excellent

Amanda Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025