"I had the best time the staff was so friendly and helpful. The food selection was great. I met so many different people from all over the daytime and ... " More
Beachfront retreat
Within a 15-minute walk of the property, you'll find Arrecife de Puerto Morelos National Park and Puerto Morelos Beach. Petempich Bay and Ojo de Agua Beach are also within 3 miles (5 km).
All-inclusive
A full-service spa, 9 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and playground.
May 26, 2023 by Ocean Coral & Turquesa
Dear Teoler:Thank you for choosing Ocean Coral & Turquesa for your vacation.We really appreciate your excellent comments and let us know that our team did everything possible to make your stay with us a unique and incredible experience.Thank you for taking the time to write your comments on this page.We hope you will return soon and experience new memories at Ocean Coral & Turquesa.Kind regards
May 26, 2023 by Ocean Coral & Turquesa
Dear Miss Monique:Thank you for choosing Ocean Coral & Turquesa for your vacation.We really appreciate your excellent comments and let us know that our team did everything possible to make your stay with us a unique and incredible experience.Thank you for taking the time to write your comments on this page.We hope you will return soon and experience new memories at Ocean Coral & Turquesa.Kind regards
Apr 27, 2023 by Jorge C.
Dear Ms. Lynn:Thank you for taking your vacation at Ocean Coral & Turquesa.We very much appreciate your point of view regarding the services that did not meet your expectations, which were not a reason to minimize the happiness in your vacations. We greatly appreciate your excellent comments regarding the positive and letting us know that we have done our best to end your stay satisfactorily.We remind you that if you have a comment or suggestion about the services offered by the hotel, we invite you to contact Customer Service, which will take care of solving the problem quickly and efficiently.We will send the comments to the departments involved in making an excellent vacation for you and your family. Likewise, we will continue working to further improve the quality of our services.We look forward to your return soon and once again let yourself be pampered by Ocean Coral & Turquesa.
Apr 23, 2023 by Jorge C.
Dear Mr. Kenny:Thank you for spending your vacation at Ocean Coral & Turquesa.We greatly appreciate you took the time to share your feedback and for let us know that we succeeded in giving you a pleasant and enjoyable stay for you and your companions. We will forward and convey your congratulations to our departments and staff since they delivered their best effort, so you and your family could spend a great vacation.We look forward to your soon return, for you to have a great experience again at Ocean Coral & Turquesa.
Apr 6, 2023 by Jorge C.
Dear Mrs. Sonia:Thank you for choosing Ocean Coral & Turquesa for your vacation.We highly appreciate your point of view regarding the services that did not meet your expectations, which was not a reason to minimize the happiness in your vacations.The hotel has two different areas, one for families and another exclusively for adults known as "El Beso". Our guests can enjoy an exclusive swimming pool and a French-themed restaurant called "El Bistro". It is important to note that access to "El Beso" has an additional cost of 20 dollars per person per night.We remind you that the allocation of rooms depends on the availability of the hotel at the time of check-in.If you have a problem with anything during your stay, we recommend that you report it immediately to our Customer Service. They will receive the report and do their best to fix the problem as soon as possible.We will send the comments to the departments involved and we will continue working to further improve the quality of our services. So that on your next visit you give us the opportunity to change your point of view and give you and your family a great vacation.We hope you will return soon and experience new memories at Ocean Coral & Turquesa.
Apr 1, 2023 by Ocean Coral & Turquesa
Dear Ms. Joelle:Thank you for choosing us and for taking the time to share your opinion with us.We are pleased to know that we meet your group expectations and beyond. We have congratulated our concierge Katia for the outstanding service she and the staff involved brought to your group, also to Gustavo, Pablo and Angel.We look forward to your soon return!
Nov 1, 2022 by GUEST SERVICE
Dear Ms. Mirna:Thank you for visiting us and for your time spent in sharing this review.We are pleased to know that our bar staff had a great role in making your stay excellent.Looking forward to your soon visit.Kind regardsOcean Coral & Turquesa
Oct 23, 2022 by GUEST SERVICE
Dear Ms. Kasia:Thank you for taking your vacation at Ocean Coral & Turquesa.We greatly appreciate your point of view regarding services that did not meet your expectations. We value your feedback regarding your experience and regret that we were unable to satisfy your vacation as you expected. We thank you for your comments that helps us to get better, we will send the comments to the departments involved and we will continue working to further improve the quality of our services. So that on your next visit you give us the opportunity to change your point of view and give you and your family a great vacation.We hope to have the opportunity to welcome you again soon in this, your home and to change your perception. Kind regards, Ocean Coral & Turquesa
Sep 15, 2022 by GUEST SERVICE
Dear Mrs. Michelle:Thank you for taking your vacation at Ocean Coral & Turquesa.We very much appreciate your excellent comments and let us know that our staff has been a key part in successfully completing your stay, we will send the comments to the departments involved in making you and your family an excellent vacation. We look forward to your soon return, to offer our best to you have a great experience again on The Ocean Coral & Turquesa
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
Entertainment
Not included
Ocean Coral & Turquesa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Ocean Coral & Turquesa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Ocean Coral & Turquesa All Inclusive offers 511 accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers. This Puerto Morelos property provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Blue Moon - This fine-dining restaurant serves dinner only.
Route 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
Sensai - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Ritratto D Italia - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.
2 outdoor tennis courts and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.
Children under 11 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.