Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
4.5-star beachfront hotel near Puerto Morelos Beach

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Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

4 outdoor pools, free cabanas, sun loungers
Amber Room | Premium bedding, pillowtop beds, free minibar, in-room safe
Private beach, white sand
Ruby Suite | View from room
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Hot Tub
  • Laundry

Explore the area

View in a map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪14 min drive‬
  • Place, Puerto Morelos Town Square
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

Double Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 462 sq ft
  • Sea view
  • Sleeps 4

Family Room -5 guests- Superior with Side Sea View

  • 538 sq ft
  • Partial sea view
  • Sleeps 5

Room Superior with Sea View

  • 581 sq ft
  • Sea view
  • Sleeps 2

Room Premium with Sea View

  • 602 sq ft
  • Sea view
  • Sleeps 2

Agatha King

8.8 out of 10
Excellent
(125 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Amber Room

9.4 out of 10
Exceptional
(35 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Agatha Queen

8.6 out of 10
Excellent
(160 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Sapphire Room

8.0 out of 10
Very good
(60 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Sapphire, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

Ruby Suite

9.8 out of 10
Exceptional
(20 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Amber 2 Queen beds

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

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About the neighborhood

Puerto Morelos

Beachfront retreat .Within a 5-minute walk of this Puerto Morelos hotel, you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Also, Puerto Morelos Beach is within 2 miles (3 km) and Sanctuary of Hope and Time Capsule is within 6 miles (10 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
  • Puerto Morelos Beach - 14 min drive - 4.0 miles
  • Ojo de Agua Beach - 17 min drive - 5.7 miles
  • Puerto Morelos Town Square - 17 min drive - 6.0 miles
  • Moon Palace Golf Club - 27 min drive - 9.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Le Chique - ‬7 min drive
  • ‪Salted Rim - ‬6 min drive
  • ‪Frank & Lola's Italian Trattoria - ‬6 min drive
  • ‪Spoon - ‬7 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

4.5-star beachfront hotel near Puerto Morelos Beach
Sensira Resort & Spa Riviera Maya – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

This 4.5-star Puerto Morelos hotel is smoke free.

  • 359 guestrooms or units
  • 6771 sq ft of conference space
  • 629 sq m of conference space
  • Built in 2020
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sensira Resort & Spa Riviera Maya – All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

How close is Sensira Resort & Spa Riviera Maya – All Inclusive to the airport?

Sensira Resort & Spa Riviera Maya – All Inclusive is 14 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Sensira Resort & Spa Riviera Maya – All Inclusive?

As of Nov 30, 2025, prices found for a 1-night stay for 2 adults at Sensira Resort & Spa Riviera Maya – All Inclusive on Dec 1, 2025 start from $310.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Sensira Resort & Spa Riviera Maya – All Inclusive.

How close is Sensira Resort & Spa Riviera Maya – All Inclusive to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Sensira Resort & Spa Riviera Maya – All Inclusive offer free breakfast?

Sensira Resort & Spa Riviera Maya – All Inclusive does not offer free breakfast.

Is there a casino at Sensira Resort & Spa Riviera Maya – All Inclusive?

No, there is no casino at this hotel.

What time is check-in at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sensira Resort & Spa Riviera Maya – All Inclusive?

This hotel offers free self parking.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a pool?

Sensira Resort & Spa Riviera Maya – All Inclusive features 4 outdoor pools and a children's pool.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a restaurant?

Sensira Resort & Spa Riviera Maya – All Inclusive is home to La Pergola, which features international cuisine.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a spa?

Pamper yourself with a day at Inspiration Spa, where you can enjoy aromatherapy, body treatments, and massages.

How close is Sensira Resort & Spa Riviera Maya – All Inclusive to downtown Puerto Morelos?

Sensira Resort & Spa Riviera Maya – All Inclusive is 4.5 mi away from Puerto Morelos.

Reviews

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1156 out of 2159 reviews
Rating 8 - Good. 511 out of 2159 reviews
Rating 6 - Okay. 233 out of 2159 reviews
Rating 4 - Poor. 128 out of 2159 reviews
Rating 2 - Terrible. 131 out of 2159 reviews

Reviews

10/10 Excellent

Hirut

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this resort was excellent. My kids had a fantastic stay and entertainment was excellent. The steak restaurant was great and our server Anna was fun and professional. Thank you to all stuff that made our stay unforgettable ❤️!
Stayed 7 nights in Aug 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities
The bed was firm but i like that,food options were to my liking but the alcohol portion didn't do it for. Maybe due to the fact that it's family resort. Overall everything was good
Stayed 4 nights in Aug 2025

8/10 Good

Fabian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very close to the Cancun airport. The resort is beautiful very family oriented and clean. The staff are phenomenal. Diego was the first one to greet us and he was very helpful. Marcos and Raphael our Butlers always went above and beyond for us. The food is phenomenal. Cannot say how great the rodeo house was and the buffet every day had a humungous variety of different things for everybody to eat, always ate something different. We were celebrating our anniversary and they made us feel very special. The only minor problem was the road going to the resort from the highway is very bumpy, hopefully they can work out their differences between the other resorts too repaired by the next time we visit and also I wish that the beach was nicer and the water cleaner but other than that, we had a beautiful time there
Stayed 7 nights in Aug 2025

6/10 Okay

Rulio, Norristown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia Robbed Me – Worst Company Ever On June 13–15, 2025, I booked a 2-night stay through Expedia for 4 people, 2 queen beds. When we got to the hotel, there was ONE bed. Two of us had to sleep on the floor. The FLOOR. What kind of scam is this? Expedia took my money and delivered nothing close to what I paid for. Then came my Cancun trip, August 14–19, 2025. My return flight was supposed to be with Aero Mexico. Without asking me, Expedia switched me to Spirit Airlines, the absolute bottom of the barrel. The one airline I swore I would never fly again. And they shoved it on me like I had no choice. The resort booking was the final insult. I reserved a room for my wife and me. Expedia only listed me. At check-in, they demanded an outrageous $875 extra for my wife to stay in the room I had already paid for. On top of that, Expedia lied about cancellation fees, claiming I’d lose everything, while the Sensira Resort confirmed they had no such policy. To be fair, my experience at Sensira itself was good;the staff were professional, and the property was excellent,but even they didn’t do nearly enough to help me fight this overcharge that Expedia dumped on me. In the end, I was left holding the bill, while Expedia walked away clean. Expedia ruined both trips, drained my wallet, and treated me with zero respect. This company is a fraud. A sham. A disgrace. I will never use Expedia again, and I beg anyone reading this: don’t go near this company. They will ruin your trip.
Stayed 5 nights in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 7 nights in Jul 2025

8/10 Good

Nadine Tracey

Liked: Cleanliness
Stayed 7 nights in Aug 2025

10/10 Excellent

Anteneh Gebremariam, WINNIPEG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensira is an absolute 10/10!! It was the PERFECT resort for my family and I. Rooms…food…activities…pools…service…couldn’t have asked for better. We will definitely be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Hamzeh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great family time. The kids loved the activities. Pools are good and safe.
Stayed 6 nights in Aug 2025

10/10 Excellent

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Fun activities
Stayed 4 nights in Aug 2025

10/10 Excellent

Medissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, family friendly, kind employees
Stayed 4 nights in Aug 2025

10/10 Excellent

IFEANYI Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and has important amenities that you would expect to find in an all-inclusive family friendly resort.
Stayed 4 nights in Aug 2025

8/10 Good

Gaytri

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was nice, too much sea weed couldn't use the beach at all, the food is ok now very Mexican they should have an area to actually find taco and other Mexican food, activities like zipline is only 2 hour daily and always a line. Needs more cabanas by the pool limited shade to relax by the pool. The resort does not have any option to help you get a taxi of bus for day trips you have to book ur own.
Stayed 5 nights in Aug 2025

10/10 Excellent

Arthur, Hackettstown

Stayed 6 nights in Aug 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

dora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED sensira! Loved! The food was amazing and since everything was inclusive we definitely enjoyed every single thing lol. Nothing disappointed. We will say Rodeo was the best restaurant if we had to choose. The room was gorgeous (amber room). Our room also included access to an exclusive lounge which we often went to (it’s quieter and adults only). The only thing that would make me not choose this resort again is the location. It was easy to arrive by by cab but the road leading to the resort is soooo bumpy and you can’t walk to anything because there’s nothing near. Aside from that we’ll be back.
Stayed 6 nights in Aug 2025

10/10 Excellent

Luis G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Noah

Traveled with partner, Traveled with family
Had an amazing time here, the staff and food were great ! I would definitely recommend for a relaxing vacation and family friendly
Stayed 4 nights in Aug 2025

10/10 Excellent

Hemwanttie, Georgetown

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the facility, it’s very family oriented. Activities is available for every age group from babies to teenagers. Everything is in one location.
Stayed 6 nights in Aug 2025

8/10 Good

Tie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for families, especially with small and young kids.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alfonsina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensira is a great resort for a family vacation. My 5 years old daughter loved this hotel specially the adventure club, kids pool, and the trampoline area. My 13 year old son loved the pools, and gaming room. The staff was very professional and friendly. My room was always clean thanked to the housekeeping staff specially Raquel. We all had an amazing time at Sensira!
Stayed 11 nights in Aug 2025

2/10 Terrible

Marina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Save yourself the trouble, Don’t book this resort. Any other resort is better. My recent visit was a MAJOR letdown. Disappointing because I’ve stayed here before and had a good experience. It’s so different now, unprofessional, rude, disrespectful staff, a run down hotel that I’d never recommend to anyone. • We were not given the room we booked, gave us a dirty room with broken doors, leak/water issues, uncomfortable, and Run down, clearly not ready for guests. despite paying extra for the “Amber Room” VIP experience. The staff was unhelpful and disrespectful, making it a frustrating process to get to the room we actually reserved. It took wasting more than 2 days of vacation time and so many hours wasted of advocating for ourselves with the staff, to get the proper room we booked and it was handled completely unprofessionally. I also noticed that guests were constantly having issues with the staff all the time, constantly long lines. • We encountered other issues with restaurants. Although I had made advance reservations and received confirmation, the staff acted as if our bookings didn’t exist. It took insistence on our part to have them honor it. • As someone who has visited Cancun over 15 times, this was by far the most disappointing trip especially since it was meant to celebrate a special birthday. Other resorts in Mexico offer much better accommodation, friendlier staff, and delivery of what’s actually promised. Would not recommend to anyone
Stayed 4 nights in Jul 2025

8/10 Good

Kiessielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience with the family at Sensira, facilities are very nice although the staff didn't seem to know how to give indications inside the hotel. Food and the special restaurants were delicious. There were courtesy room service 2-3 times per day, we found that incredible. Be aware to reserve a place on the pool in the morning because there are not enough for everyone. The only way to get out is with planned transportation, we didn't made it to visit Cancún downtown.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bertha

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love the service Every one is so helpful. Love the food . I didn’t like people getting up at 6:00am or early to place towels and saving spots with the umbrella shade there where a few umbrellas so if by 7:00am all the spots with the shade around the pool where taken. So if your in the pool by 8:30 am no shade to relax by the pool but that can be fix easily by getting more umbrellas
Stayed 7 nights in Jul 2025

10/10 Excellent

Laislay

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rodeo grill hands down the best restaurant!! The hotels cleanliness was 10/10. The hospitality was Al’s amazing no complaints.
Stayed 5 nights in Aug 2025