Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
4.5-star beachfront hotel near Puerto Morelos Beach

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Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

4 outdoor pools, free cabanas, sun loungers
Amber Room | Premium bedding, pillowtop beds, free minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine
Ruby Suite | View from room
4 outdoor pools, free cabanas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Hot tub
  • Parking included

Explore the area

View in a map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪14 min drive‬
  • Place, Puerto Morelos Town Square
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

Double Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 462 sq ft
  • Sleeps 4

Family Room -5 guests- Superior with Side Sea View

  • Partial sea view
  • 538 sq ft
  • Sleeps 5

Room Superior with Sea View

  • Sea view
  • 581 sq ft
  • Sleeps 2

Room Premium with Sea View

  • Sea view
  • 602 sq ft
  • Sleeps 2

Agatha King

8.8 out of 10
Excellent
(132 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Amber Room

9.2 out of 10
Wonderful
(40 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Agatha Queen

8.4 out of 10
Very good
(178 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Sapphire Room

8.0 out of 10
Very good
(62 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Sapphire, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • Partial ocean view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

Ruby Suite

9.8 out of 10
Exceptional
(22 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Amber 2 Queen beds

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

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About the neighborhood

Puerto Morelos

Beachfront retreat .Within a 5-minute walk of this Puerto Morelos hotel, you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Also, Puerto Morelos Beach is within 2 miles (3 km) and Sanctuary of Hope and Time Capsule is within 6 miles (10 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
  • Puerto Morelos Beach - 14 min drive - 6.8 miles
  • Moon Palace Golf Club - 16 min drive - 10.1 miles
  • Ojo de Agua Beach - 17 min drive - 8.3 miles
  • Puerto Morelos Town Square - 17 min drive - 8.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Le Chique - ‬7 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Frank & Lola's Italian Trattoria - ‬6 min drive
  • Lobby Bar
  • ‪Mojito Bar - ‬7 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

4.5-star beachfront hotel near Puerto Morelos Beach
Sensira Resort & Spa Riviera Maya – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

This 4.5-star Puerto Morelos hotel is smoke free.

  • 359 guestrooms or units
  • 6771 sq ft of conference space
  • 629 sq m of conference space
  • Built in 2020
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sensira Resort & Spa Riviera Maya – All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.11 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

How close is Sensira Resort & Spa Riviera Maya – All Inclusive to the airport?

Sensira Resort & Spa Riviera Maya – All Inclusive is 14 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Sensira Resort & Spa Riviera Maya – All Inclusive?

As of Mar 1, 2026, prices found for a 1-night stay for 2 adults at Sensira Resort & Spa Riviera Maya – All Inclusive on Mar 21, 2026 start from 354.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Sensira Resort & Spa Riviera Maya – All Inclusive.

How close is Sensira Resort & Spa Riviera Maya – All Inclusive to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Sensira Resort & Spa Riviera Maya – All Inclusive offer free breakfast?

Sensira Resort & Spa Riviera Maya – All Inclusive does not offer free breakfast.

Is there a casino at Sensira Resort & Spa Riviera Maya – All Inclusive?

No, there is no casino at this hotel.

What time is check-in at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sensira Resort & Spa Riviera Maya – All Inclusive?

This hotel offers free self parking.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a pool?

Sensira Resort & Spa Riviera Maya – All Inclusive features 4 outdoor pools and a children's pool.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a restaurant?

Sensira Resort & Spa Riviera Maya – All Inclusive is home to La Pergola, which features international cuisine.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a spa?

Pamper yourself with a day at Inspiration Spa, where you can enjoy hot stone massages, mani/pedis, and aromatherapy.

How close is Sensira Resort & Spa Riviera Maya – All Inclusive to downtown Puerto Morelos?

Sensira Resort & Spa Riviera Maya – All Inclusive is 4.5 mi away from Puerto Morelos.

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1116 out of 2179 reviews
Rating 8 - Good. 511 out of 2179 reviews
Rating 6 - Okay. 260 out of 2179 reviews
Rating 4 - Poor. 140 out of 2179 reviews
Rating 2 - Terrible. 152 out of 2179 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Martin

Traveled with partner
Liked: Cleanliness, amenities
Most of our issues were with the dining service and the food. The menu was very limited, and it was more junk food than actual, proper meals. There were more dessert items than real food, and the options were repetitive every single day, The hotel was in a very remote location and not in the main area where the other all-inclusive hotels are situated. The ocean water was not as clear and beautiful as the beaches at the other hotels,and the reception service was very weak and unprofessional
Stayed 4 nights in Feb 2026

6/10 Okay

Mark, Merrimack

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bed was very comfortable. Staff is awesome. Could not use the beach because this time of year has a lot of sea weed. Food was not very good. Bars and restaurants seemed very short staffed. Often ran out of stock , even beer at times.
Stayed 7 nights in Nov 2025

6/10 Okay

Marina

Liked: Staff & service, property conditions & facilities
Mango Daiqiri
Fish dish
Chicken Enchilada con mole
Stayed 8 nights in Nov 2025

4/10 Poor

Selene Jennifer

Stayed 3 nights in Nov 2025

2/10 Terrible

Angela, Farmington

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE, THIS WAS THE WORST RESORT EXPERIENCE AND I AM A SEASONED MEXICO TRAVELER. THE FOOD WAS TERRIBLE, THE STAFF WERE AWFUL, NO HELP GETTING MY LUGGAGE TO MY ROOM. THE TV DID NOT WORK, THE TELEPHONE DID NOT WORK. I ACTUALLY GOT FOOD POISONING THE FIRST NIGHT AND HAD TO CHANGE HOTELS. DISGUSTING-SHOULD BE A ONE STAR HOTEL.
Stayed 5 nights in Nov 2025

8/10 Good

Melissa Eugene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool was enjoyable. But the hot tub was never warmed up. We were there for 12 days and the hot tub was only hot maybe 2 days that we were there an no one wanted to fix it. It’s far away from everything, so you can’t really walk anywhere. They don’t do uber or anything like that to the hotel if you wanted to try something different without going out. We had a great time, other than that. It was relaxing and really nice for the price. The staff was really friendly. The dinners were good. The room service took a while and didn’t taste too good…. They also don’t bring drinks to your room which was kinda disappointing. Our room was cleaned daily. It’s almost an hour drive from Cancun, making it inconvenient to want to walk around or want to go try other restaurants, unless you wanna deal with the hour drive there and back. The road to the hotel is extremely bumpy and really needs to repaved. Our experience was good. These might all seem like negative things, but besides the fact, we had a wonderful time. We ate, sat by the pool, played card games, drank at the bar, did too many shots lol, even went to the club which was fun, and then passed out in our beautiful bedroom.
View from Ruby Suite
Fancy dinner @ hotel
Yummy drinks
drinks @ pool
Stayed 12 nights in Nov 2025

10/10 Excellent

Denise Matsumoto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean rooms, staff very friendly!
Stayed 6 nights in Nov 2025

10/10 Excellent

Nathan

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time at this resort. Great experience all around. Helpful and friendly staff. Great rooms. Good food. We’re already planning our 3rd trip
Stayed 7 nights in Nov 2025

6/10 Okay

Charles

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Pros: clean, comfortable beds, friendly staff, good drink options, great pool and activity for kids Cons: location, expensive to get in and out of resort literally in the middle of nowhere, ran out of food at buffet and specialty dining restaurants, everything closes early and sometimes before posted closing time, no way to get food after 11 pm except room service where the charge was $10 USD each time. The beach was underwhelming but not the resorts fault. They tried to clean everyday. Overall not a bad experience but would not come again.
Stayed 6 nights in Nov 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a variety of restaurant and entertainment options. Enjoyed my stay. One reception staff was not very helpful though when an issue of noise coming from above my room was reported.
Stayed 2 nights in Nov 2025

6/10 Okay

Jasmine

Stayed 12 nights in Nov 2025

10/10 Excellent

Alonna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Nov 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Loved it
Stayed 7 nights in Nov 2025

10/10 Excellent

Anish Kumar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, especially Laura from Concierge, Sandy from front desk and Service Staff, Frensesco, Jacob, David.
Stayed 7 nights in Nov 2025

8/10 Good

SEUNG CHUL

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room ia clean and big. Staff all so nice. Fish taco is delicious.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong winds rained on and off staff working on the Hot tub but very relaxing but I like it also the show were excellent we enjoyed alot 👍
Stayed 4 nights in Nov 2025

6/10 Okay

Carol-Ann

Traveled with family and small children
4 out of our 9 days our room was not cleaned. We were left without towels in our room many times or not enough for the people in our room. They seemed understaffed. No one tending to swim up bar ever, always had to get out and walk around to get a drink. We were offered a complimentary hydrotherapy session at the spa due to the lack of consistency in our room being cleaned. When we went the cold plunge pool had a filthy film on the top of it and we couldn’t use it and the Hot tub was cold. When we reported this they said they would turn up the heat but that would take 40 min which would be the end of our session. It just seemed like a lot of excuses all the time.
Stayed 9 nights in Nov 2025

8/10 Good

Yanick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family friendly resort, clean, safe, with good food ! The water was the biggest disappointment ( dirty brown water with seeweeds particules…)but it’s not the resort’s fault !! Service was great in general, the only thing that bothered me was begging for bottles of water as they were not always available. We felt super safe at the resorts, plenty of activities for the adults and the kids. The pool entertainment and the evening shows were great ! Had a great time !!
Stayed 7 nights in Nov 2025

10/10 Excellent

Edward, LITTLETON

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2025

8/10 Good

David

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Great food and drinks, lots to do for kids.
Stayed 3 nights in Nov 2025

8/10 Good

Nicolas

Traveled with family
Liked: Cleanliness, staff & service
The room is good, but it doesn't have any view, the hotel made a construction that obstructed all the view to the ocean. The food is really good for breakfast, for lunch and dinner wasn't good. The restaurants for dinner we prefer the grill, but the service was very regular.
Stayed 6 nights in Nov 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Esmeralda

Stayed 5 nights in Nov 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food and staff were excellent
Stayed 5 nights in Nov 2025