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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
4.5-star beachfront hotel near Puerto Morelos Beach

Choose dates to view prices

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

4 outdoor pools, free cabanas, sun loungers
Breakfast, lunch, dinner served; international cuisine
Ruby Suite | View from room
Amber Room | Premium bedding, pillowtop beds, free minibar, in-room safe
Private beach, white sand

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Hot Tub
  • Laundry

Explore the area

View in a map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Petempich Bay
    ‪7 min drive‬
  • Place, Puerto Morelos Beach
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Room Standard with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Room Standard with Sea View

  • 462 sq ft
  • Sea view
  • Sleeps 3

View all photos for Double Room Standard with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 462 sq ft
  • Sea view
  • Sleeps 4

View all photos for Family Room -5 guests- Superior with Side Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Family Room -5 guests- Superior with Side Sea View

  • 538 sq ft
  • Partial sea view
  • Sleeps 5

View all photos for Room Superior with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Room Superior with Sea View

  • 581 sq ft
  • Sea view
  • Sleeps 2

View all photos for Room Premium with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Room Premium with Sea View

  • 602 sq ft
  • Sea view
  • Sleeps 2

View all photos for Agatha King

Agatha King | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha King

8.8 out of 10
Excellent
(122 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Amber Room

View from room

Amber Room

9.6 out of 10
Exceptional
(34 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha Queen

8.6 out of 10
Excellent
(159 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sapphire Room

Sapphire Room | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire Room

8.0 out of 10
Very good
(57 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Ruby Suite

Ruby Suite | Premium bedding, pillowtop beds, free minibar, in-room safe

Ruby Suite

9.8 out of 10
Exceptional
(20 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Amber 2 Queen beds

View from room

Amber 2 Queen beds

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Puerto Morelos

Beachfront retreat .Within a 5-minute walk of this Puerto Morelos hotel, you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Also, Puerto Morelos Beach is within 2 miles (3 km) and Sanctuary of Hope and Time Capsule is within 6 miles (10 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
  • Petempich Bay - 7 min drive - 1.8 miles
  • Puerto Morelos Beach - 14 min drive - 3.8 miles
  • Ojo de Agua Beach - 21 min drive - 5.5 miles
  • Puerto Morelos Town Square - 23 min drive - 6.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Le Chique - ‬7 min drive
  • ‪Salted Rim - ‬6 min drive
  • ‪The Boathouse - ‬6 min drive
  • ‪Bar Latino - ‬7 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

4.5-star beachfront hotel near Puerto Morelos Beach
Sensira Resort & Spa Riviera Maya – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

This 4.5-star Puerto Morelos hotel is smoke free.

  • 359 guestrooms or units
  • 6771 sq ft of conference space
  • 629 sq m of conference space
  • Built in 2020
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sensira Resort & Spa Riviera Maya – All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.69 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

How close is Sensira Resort & Spa Riviera Maya – All Inclusive to the airport?

Sensira Resort & Spa Riviera Maya – All Inclusive is 14 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Sensira Resort & Spa Riviera Maya – All Inclusive?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Sensira Resort & Spa Riviera Maya – All Inclusive on Nov 4, 2025 start from $285.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Sensira Resort & Spa Riviera Maya – All Inclusive.

How close is Sensira Resort & Spa Riviera Maya – All Inclusive to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Sensira Resort & Spa Riviera Maya – All Inclusive offer free breakfast?

Sensira Resort & Spa Riviera Maya – All Inclusive does not offer free breakfast.

Is there a casino at Sensira Resort & Spa Riviera Maya – All Inclusive?

No, there is no casino at this hotel.

What time is check-in at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sensira Resort & Spa Riviera Maya – All Inclusive?

This hotel offers free self parking.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a pool?

Sensira Resort & Spa Riviera Maya – All Inclusive features 4 outdoor pools and a children's pool.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a restaurant?

Sensira Resort & Spa Riviera Maya – All Inclusive is home to La Pergola, which features international cuisine.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a spa?

Pamper yourself with a day at Inspiration Spa, where you can enjoy aromatherapy, body treatments, and massages.

How close is Sensira Resort & Spa Riviera Maya – All Inclusive to downtown Puerto Morelos?

Sensira Resort & Spa Riviera Maya – All Inclusive is 4.5 mi away from Puerto Morelos.

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1151 out of 2136 reviews
Rating 8 - Good. 499 out of 2136 reviews
Rating 6 - Okay. 229 out of 2136 reviews
Rating 4 - Poor. 127 out of 2136 reviews
Rating 2 - Terrible. 130 out of 2136 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and my family loved it.
Stayed 5 nights in Jul 2025

8/10 Good

suleika

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
El staff es excelente, muy limpio el hotel pero la carretera que da acceso está en pésimas condiciones
Stayed 4 nights in Jul 2025

6/10 Okay

Analaura

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
The buffet had minimal food and it was always the same thing. There was hardly any servers near the pool and in the bar area near the pool you had to literally call the servers to provide you with a drink. The entertainment was minimal and food selections were limited. I disliked that even though we paid for an all inclusive if I wanted to have food brought to my room I would get charged $10 and it would take 45 mins for us to get our food. We were not allowed to bring food from the restaurants to our rooms and various workers had attitudes.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kawtar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un magnifique séjour. L’hôtel est magnifique, l’ambiance est top, les options de nourriture sont très variées tout au long de la journée.
Stayed 7 nights in Jul 2025

8/10 Good

Sylwia, middle village

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service, excellent staff. We had an amazing time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yuri Janeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensira was more than we ever imagined and we are very satisfied with our stay. We loved the service, the staff, the food options were outstanding although I would like to recommend a third bar. Loved the entertainment they have every day!
Stayed 5 nights in Jul 2025

10/10 Excellent

jefferson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring family
Stayed 4 nights in Jul 2025

10/10 Excellent

Rola

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property, staff and cleanliness is excellent . Limited activity especially because of the sea weeds, beach access was impossible and the smell is very bad. They are trying to control it but they couldn’t . The road to that strip with all hotels in the area was horrible . Hotels who doesn’t have direct access to the beach was much better .
Stayed 7 nights in Jul 2025

10/10 Excellent

jesus

Stayed 4 nights in Jul 2025

6/10 Okay

Katja

Liked: Staff & service
A lot of small little things were broken. Tiles, lightbulbs, elevators ect. Also, restaurants werent very accommodating even with reservations of parties larger than 5 people
Stayed 5 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained and trendy. Staff was always helpful.
Stayed 4 nights in Jul 2025

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Family of 3, with child aged 3 This was our first time at an all-inclusive and Sensira is not too huge nor too small. We generally enjoyed our time and would recommend for families with kids over age 5. Pros: Staff are so friendly. Eva from the buffet restaurant on the main floor was by far the friendliest and kindest server we have met. Thank you for being so attentive! Food is delicious. You must try the steakhouse Rodeo Grill. The fillet mignion is wonderful. As a foodie, I approve of several dishes between the three restaurants they have. Pools. There are various pools and we liked how they hosted activities every afternoon. There is a kiddie area although supervision is a must. Cleanliness. We felt the rooms were cleaned with utmost care and mopped each day. Cons: Not enough umbrellas by the pools. We had to shift from chair to chair throughout the day to cool off. Our friend had to wake up around 6:30 each day to secure the seats. For 14 chairs, there were 4 umbrellas. Not enough activities for kids under 5… height requirements don’t allow for younger kids to do much. The trampoline area is a danger zone, with bigger kids running around while smaller kids are just trying to stay in their zone/area. I saw 2 kids walking out crying because they got hurt inside. Overall, the food was really good and we enjoyed our stay but there should be some changes to the umbrella situation and kids areas.
Stayed 7 nights in Jul 2025

8/10 Good

Nathan John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and fun enjoyed it a lot.The activities were very fun.The rodeo steak house was so good and the bolognaise from the Italian restaurant .I can’t imagine celebrating our kids bday anywhere else but at sensira ..
Stayed 6 nights in Jul 2025

8/10 Good

Inardis Gainza

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, difficult access to get to the lobby from the central highway, but the hotel is very good overall
Stayed 4 nights in Jul 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Aimee

Stayed 2 nights in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for a
Stayed 3 nights in Jul 2025

10/10 Excellent

Jemima

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay,I will be back
Stayed 3 nights in Jul 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

8/10 Good

April Marie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a picky eater u may want to rethink this trip. Had a very hard time with the dinners. All hamburgers were frozen patties and strange texture menus were somewhat exotic. For little kids plenty of options. Breakfast buffet was amazing every morning I definitely still struggle with the food choices. The hotel staff were amazing the hotel cleaned all kids play areas with a scrub down every day especially the trampoline area! I didn't travel with a child but noticed how clean they did keep kids areas as I passed them every day. Lots for kids to do here! Rooms were wonderful would recommend if you don't have any super picky eaters.
Stayed 3 nights in Jul 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Beds were firm but comfortable. Tons of storage. The resort food breakfast buffet was good, the fish tacos, chicken tenders, and guacamole at the pool side cafe were so good. Most dinners were eaten at the steak house because we didn’t hear great things about the Italian place. We did eat the Mexican restaurant one night but due to difficult service that night, we didn’t return. We did partake in some adult beverages and it seemed like the liquor was watered down so… In saying all that, we would return. It is definitely family friendly and felt safe to let our teenagers run around.
Stayed 4 nights in Jul 2025

6/10 Okay

Kathryn

Traveled with family
Liked: Staff & service
First off I’d like to say that the butlers Marko’s and Raphael went above and beyond to try to make our stay enjoyable. They always worked out dinner reservations at the steakhouse for us and checked in throughout today, letting us know what was going on at the resort. The spa was also fantastic and my husband and I received the best massages we’ve ever had by Reyna. Barbara also was wonderful at the spa. That being said Before even entering the property, you can smell the seaweed that is built up on the beach. This is not the hotel‘s fault, but completely negatively impacted our stay. The smell was atrocious and the beach was unusable. The water was brown. This is obviously out of the hotels Control, but something you should consider if you are traveling to this resort. The pools were lovely. The rooms were lovely most staff was accommodating. I did find it odd that the bartenders took their time to greet you at each bar whether it be the main lobby or the swim up pool bar. The steakhouse was by far the best restaurant on the property. Our servers were amazing and accommodating. But you can’t eat steak every night… The buffet was limited and the offerings did not change much throughout our seven nights stay. We went to the Mexican restaurant, which was terrible. The food was not good and the service took forever. We were very disappointed. The Italian restaurant was just ok. I want to say we had the best time and can’t wait to go back but that’s just not the case.
Stayed 7 nights in Jul 2025

10/10 Excellent

Elizabeth Jazmine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for Families. Love the food and service.
Stayed 5 nights in Jul 2025