Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
4.5-star beachfront hotel near Puerto Morelos Beach

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Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

4 outdoor pools, free cabanas, sun loungers
Ruby Suite | View from room
Amber Room | Premium bedding, pillowtop beds, free minibar, in-room safe
Private beach, white sand
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Hot Tub
  • Laundry

Explore the area

View in a map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Petempich Bay
    ‪7 min drive‬
  • Place, Puerto Morelos Beach
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Double Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 462 sq ft
  • Sea view
  • Sleeps 4

Family Room -5 guests- Superior with Side Sea View

  • 538 sq ft
  • Partial sea view
  • Sleeps 5

Room Superior with Sea View

  • 581 sq ft
  • Sea view
  • Sleeps 2

Room Premium with Sea View

  • 602 sq ft
  • Sea view
  • Sleeps 2

Agatha King

8.8 out of 10
Excellent
(124 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Amber Room

9.6 out of 10
Exceptional
(34 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Agatha Queen

8.6 out of 10
Excellent
(159 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Sapphire Room

8.0 out of 10
Very good
(59 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Sapphire, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

Ruby Suite

9.8 out of 10
Exceptional
(20 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Amber 2 Queen beds

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Puerto Morelos

Beachfront retreat .Within a 5-minute walk of this Puerto Morelos hotel, you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Also, Puerto Morelos Beach is within 2 miles (3 km) and Sanctuary of Hope and Time Capsule is within 6 miles (10 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
  • Petempich Bay - 7 min drive - 1.8 miles
  • Puerto Morelos Beach - 14 min drive - 3.8 miles
  • Ojo de Agua Beach - 17 min drive - 5.3 miles
  • Puerto Morelos Town Square - 18 min drive - 5.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Le Chique - ‬7 min drive
  • ‪Salted Rim - ‬6 min drive
  • ‪Frank & Lola's Italian Trattoria - ‬6 min drive
  • ‪Spoon - ‬7 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

4.5-star beachfront hotel near Puerto Morelos Beach
Sensira Resort & Spa Riviera Maya – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

This 4.5-star Puerto Morelos hotel is smoke free.

  • 359 guestrooms or units
  • 6771 sq ft of conference space
  • 629 sq m of conference space
  • Built in 2020
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sensira Resort & Spa Riviera Maya – All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

How close is Sensira Resort & Spa Riviera Maya – All Inclusive to the airport?

Sensira Resort & Spa Riviera Maya – All Inclusive is 14 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Sensira Resort & Spa Riviera Maya – All Inclusive?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Sensira Resort & Spa Riviera Maya – All Inclusive on Dec 1, 2025 start from $293.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Sensira Resort & Spa Riviera Maya – All Inclusive.

How close is Sensira Resort & Spa Riviera Maya – All Inclusive to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Sensira Resort & Spa Riviera Maya – All Inclusive offer free breakfast?

Sensira Resort & Spa Riviera Maya – All Inclusive does not offer free breakfast.

Is there a casino at Sensira Resort & Spa Riviera Maya – All Inclusive?

No, there is no casino at this hotel.

What time is check-in at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sensira Resort & Spa Riviera Maya – All Inclusive?

This hotel offers free self parking.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a pool?

Sensira Resort & Spa Riviera Maya – All Inclusive features 4 outdoor pools and a children's pool.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a restaurant?

Sensira Resort & Spa Riviera Maya – All Inclusive is home to La Pergola, which features international cuisine.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a spa?

Pamper yourself with a day at Inspiration Spa, where you can enjoy aromatherapy, body treatments, and massages.

How close is Sensira Resort & Spa Riviera Maya – All Inclusive to downtown Puerto Morelos?

Sensira Resort & Spa Riviera Maya – All Inclusive is 4.5 mi away from Puerto Morelos.

Reviews

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1149 out of 2137 reviews
Rating 8 - Good. 502 out of 2137 reviews
Rating 6 - Okay. 229 out of 2137 reviews
Rating 4 - Poor. 127 out of 2137 reviews
Rating 2 - Terrible. 130 out of 2137 reviews

Reviews

10/10 Excellent

Mamadou, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

Angelica Maria Rodriguez

Stayed 10 nights in Aug 2025

10/10 Excellent

cherry ann tio ilang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had amazing stay at sensira The hotel staff wspecially in the dining area went above and beyond to take care of us A special shout out to Hever Orego and kavinci in the breakfast area the warm hospitality attention to detail geinuinely kindness made every morning such a pleasure expirience They truly made us feel welcome and valued guest . we will surely come back bec of the people that made the stay feels like home when far away fr home Thank you sensira hotel it was great trip far fr chaos, I used to stay hawaii is the best places i kept coming back bec it refreshes me but now its cancun and staying in sensira is one of the best thing. will surely kept coming back
Stayed 3 nights in Aug 2025

10/10 Excellent

Janine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the resort , very clean and the staff was great. The drinks were ok! The food was flavorful but need a lil more options.
Stayed 4 nights in Aug 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect destination for a family holiday! The staff is amazing and the kids loved the various activities.
Stayed 6 nights in Aug 2025

6/10 Okay

Johanna

Liked: Staff & service
The commute to get to the property was terrible. They need better roads. It feels like a tire is going to pop with how bumpy the streets are. The beach was so dirty. Brown stinky water. You cant get into that water at all. Just walking around the oremises anywhere that smell follows you.
Stayed 3 nights in Jul 2025

6/10 Okay

Alyssa

Liked: Cleanliness
Disliked: Staff & service
It’s incredibly average. Not amazing, not bad - just okay. Good for kids
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll admit, I was a little hesitant at first- we were staying for many days with only a couple of excursions planned, meaning much of our time would be spent at the hotel. We were warmly greeted with refreshing, great-smelling towels to freshen up after our travels. Check-in was quick and easy, and we were able to enjoy the buffet right away after a long day of travel. The buffet staff were also outstanding.Our server Mario was consistently kind and attentive. We also received excellent service from Diego, Celia, Eva, (such kind, smily ladies) and Ever all of whom made each visit feel warm and welcoming every time. The cooks who made the burgers, eggs, seafood were extraordinary as well However, I do want to note one concerning experience. One morning, while Diego was serving us, a man in a white shirt named Carlos (who I assume was a supervisor) began speaking to him in a loud/upset voice and using animated hand gestures. It appeared as though he was disciplining him right there in front of guests. It was uncomfortable to witness, especially so early in the morning and to hard working people. It left my family and me questioning how much respect the staff receive from management As someone with a background in business administration and a Master of Science in Clinical Mental Health I can confidently say this is NOT the way to treat, manage or motivate staff. I deeply value kindness, respect, and the fair treatment of people.I prefer to support businesses w same values.
Stayed 8 nights in Jul 2025

4/10 Poor

Maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were really nice and attentive, my kids and I enjoyed our stay. Thank you.
Stayed 7 nights in Aug 2025

8/10 Good

DeOndray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay at the resort. Everything that I desired was right at my finger tips. The butlers assigned were very attentive to every request that I had, and ensured that I didn’t need anything else. My room (The Ruby Suite) was absolutely perfect! The view of the Caribbean Sea was THE ABSOLUTE BEST…especially from the whirlpool tub!!! The pool area was really amazing with great views of the beach. The staff at the hotel was pretty decent overall. And the food was pretty decent as well.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew McIntyre

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all-inclusive resort for families! 1. Location and Transport - About 20-30 mins from airport. Resort did not have a shuttle, so I'd suggest pre-booking transportation to hotel as the taxi services at the airport will rip you off. 2. Check in - Quick. Front desk was helpful/accommodating. Room wasn't ready when we arrived but we just got a drink from the lobby bar while we waited. Diego took good care of our luggage (and us the whole visit!). 3. Rooms - Spacious, clean and had a wonderful view of the ocean and the pools. We were in a room on the bridge. Mini fridged stocked. 4. Activities- Plenty for kids to do including trampoline park, foos ball, movie theatre (with AC) as well as the multiple pools. Waterpark was a hit for the first few days with our kids and then they enjoyed swimming in the other pools. Kids also enjoyed tennis and mini-golf. The zip line was being fixed while we were there so we didn't get a chance to try that. There were poolside and beachside activities throughout the day. 5. Food - Buffet was great. Plenty of choices. The Mexican and steak restaurants were our favourite of the three restaurants on site. My wife and I tried the French restaurant (adults only). It was good. Not my favourite but my wife enjoyed. Poolside snacks were what they are at most resorts - fried and delicious! 6. Excursions - Gaby and Roberto were helpful in booking our Chichen Itza + cenote excursion. Highly recommend! We also booked a free Playa del Carmen day trip.
Stayed 7 nights in Jul 2025

10/10 Excellent

Cynthia Townsend-

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family vacation! So many great things to do right on the resort ! Zip lining , put put golf , movies for the kids! Loved it !!!!
Stayed 4 nights in Jul 2025

6/10 Okay

eddy, miami

Traveled with family
Disliked: Cleanliness, amenities
Overall, our stay at Sensira Resort was not terrible, but it certainly fell short of expectations. The access roads to the hotel were in poor condition, and most of the staff were not welcoming, with a few outstanding exceptions: Erick at the front desk, Ana and another Cuban lady, a short woman in the buffet, and the young man from housekeeping — all of whom went above and beyond. Dining was extremely slow — we waited over an hour for food, and once even left the steakhouse without eating. My son has a gluten allergy, and despite informing the restaurant and requesting assistance, no one followed up or offered support. I ended up preparing his meals in the room. Children’s activities were very limited, especially disappointing given that the beach was in poor condition and unusable. The resort has potential but must improve its customer service, food service efficiency, and accommodation for dietary needs. I would not repeat the experience, nor would I recommend it. If you still have time, change your reservation.
Stayed 6 nights in Jul 2025

10/10 Excellent

Chiffon Joanne, Bronx

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at the resort was exceptional. The property was impeccably maintained, creating a serene atmosphere. The staff provided attentive and personalized service, including remembering our beverage preferences. The culinary offerings were outstanding, and the resort provided a wide array of activities. We anticipate returning in the future.
Stayed 5 nights in Aug 2025

10/10 Excellent

Florentino Aspillaga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great variety of food and restaurants options. Five pools, amazing and clean, very kids friendly hotel, always something to do, from movie theater to trampoline, kids clubs. Also friendly and helpful employees. The only downsize was the beach with seaweed wasn’t possible to enjoyed but still there was plenty of space in the pool and many other amenities.
Stayed 6 nights in Aug 2025

10/10 Excellent

Brittany

Traveled with family and small children
Excellent service. It was a wonderful experience for our family!
Stayed 5 nights in Aug 2025

10/10 Excellent

Mourad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has everything the families needs excellent facility..
Stayed 6 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and my family loved it.
Stayed 5 nights in Jul 2025

8/10 Good

suleika

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
El staff es excelente, muy limpio el hotel pero la carretera que da acceso está en pésimas condiciones
Stayed 4 nights in Jul 2025

6/10 Okay

Analaura

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
The buffet had minimal food and it was always the same thing. There was hardly any servers near the pool and in the bar area near the pool you had to literally call the servers to provide you with a drink. The entertainment was minimal and food selections were limited. I disliked that even though we paid for an all inclusive if I wanted to have food brought to my room I would get charged $10 and it would take 45 mins for us to get our food. We were not allowed to bring food from the restaurants to our rooms and various workers had attitudes.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kawtar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un magnifique séjour. L’hôtel est magnifique, l’ambiance est top, les options de nourriture sont très variées tout au long de la journée.
Stayed 7 nights in Jul 2025

8/10 Good

Sylwia, middle village

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service, excellent staff. We had an amazing time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yuri Janeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensira was more than we ever imagined and we are very satisfied with our stay. We loved the service, the staff, the food options were outstanding although I would like to recommend a third bar. Loved the entertainment they have every day!
Stayed 5 nights in Jul 2025