On the beach
Within a 10-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Petempich Bay and Ojo de Agua Beach are also within 3 miles (5 km).
A full-service spa, a gym, and a restaurant are all featured at this smoke-free property. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the outdoor pool and perks like free self parking.
Nov 9, 2022 by GUEST SERVICE
Dear Ms. Casey:Thank you for visiting us and taking the time to share your experience through this platform.We greatly appreciate your point of view regarding services that did not meet your expectations. We value your feedback regarding your experience and regret that we were unable to satisfy your vacation as you expected. We thank you for your comments that helps us to get better, we will send the comments to the departments involved and we will continue working to further improve the quality of our services. So that on your next visit you give us the opportunity to change your point of view and give you and your family a great vacation.We hope to have the opportunity to welcome you again soon in this, your home and to change your perception. Kind regards, Ocean Coral & Turquesa
Sep 15, 2022 by GUEST SERVICE
Dear Mr. Marcos:We appreciate your excellent review and the time you spent in sharing it through this platform. We will forward and convey your congratulations to our departments and staff since they delivered their best effort, so you and your family could spent a great vacation.We look forward to your soon return, for you to have a great experience again at The Ocean Coral & Turquesa
Apr 28, 2022 by Dear Lisa
Thank you for taking the time to share your insight about the different components of your vacation experience with us. It truly hits hard when we are unable to deliver our guests with a product that is on par with their expectations for a luxurious getaway. I will certainly take consider your observations as we continue to work hard to live up to our five stars certifications. I am confident that in the near future, you will provide us another opportunity to demonstrate that this was the exception rather than the rule at The Ocean Coral & Turquesa. We remain at your service.
Jul 30, 2021 by Privilege & Guest Services Supervisor
Thank you for taking your vacation at Ocean Coral & Turquesa. We greatly appreciate your point of view regarding services that did not meet your expectations, which were not a reason to minimize happiness on your vacation. We value your feedback regarding your experience and regret that we were unable to satisfy your vacation as you expected. We thank you for your comments that helps us to get better, We will send the comments to the departments involved and we will continue working to further improve the quality of our services. So that on your next visit you give us the opportunity to change your point of view and give you and your family a great vacation. We hope to have the opportunity to welcome you again soon in this, your home and to change your perception. Kind regards, The Ocean Coral & Turquesa
Mar 8, 2021 by Guest Service Supervisor
Thank you for choosing your vacation at Ocean Coral & Turquesa. We greatly appreciate your excellent feedback and let us know that we have done our best to successfully finalize your stay. Thank you for taking the time to write your comments on this page. We will send your congratulations to the departments and staff involved in making you and your family have a great vacation. We look forward to your soon return, to offer our best to you have a great experience again on The Ocean Coral & Turquesa
Sep 22, 2020 by Privilege & Guest Services Supervisor
Dear guest, Thank you so much for choosing us for your holidays, we want to cover totally your expectations but is really important to mention you, we will working to hard in our weaknesses. Please if you need something, do not hesitate to contact to us.
Oct 20, 2019 by Oliver Palomo
Dear Guest, we would like to express our gratitude for having chosen Ocean Coral&Turquesa as your holiday destination at Riviera Maya. We look forward to receive you again and say thank you for the opportunity to assist you. Warm Regards.
Aug 31, 2019 by The Ocean Coral & Turquesa Management
Dear Guest, First of all, we would like to express our gratitude for having chosen Ocean Coral&Turquesa as your holiday destination at Riviera Maya. We sorry to read that some aspects of your vacation were not at the height of your expectations. Rest assured that we take good note of all of your comments and that we will transmit them to the different departements implicated in order to improve our service. We would like to thank you for having taken the time to leave your comments on this page. We hope we will have the chance to receive you again in our hotel in the near future and improve your perception of our resort. Warm Regards,
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
El Beso Adults Only at Ocean Coral & Turquesa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at El Beso Adults Only at Ocean Coral & Turquesa - All Inclusive like an outdoor pool and an outdoor tennis court. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a health club, a spa tub, and a garden. Limited free parking is available on a first-come, first-served basis. This 4.5-star Puerto Morelos property is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
El Beso Adults Only at Ocean Coral & Turquesa - All Inclusive offers 80 air-conditioned accommodations with safes and complimentary bottled water. 50-inch LCD televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
El Beso Adults Only at Ocean Coral & Turquesa - All Inclusive has a restaurant on site.
Room service (during limited hours) is available.
An outdoor tennis court and a health club are featured at the property. An outdoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This adults-only property is located within an all-ages resort; common areas and some facilities are shared. Guests have access to facilities and services at the entire resort.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available.