If you'll look at all the reviews here, everything 3 star and below is from 2009 or previous.
My husband and I visited Azul Sensatori in summer 2011 and fall 2012, and were amazed at the atmosphere, food, friendly service, cleanlieness, and overall quality we found there. We love it so much that we're taking our kids with us this fall. We don't feel like trying another resort, because we know the quality and friendliness we'll find here.
The staff goes out of their way to say "Olah" to you, even the gardeners. They are always asking if you need anything, or if you would like to participate in an activity, but there is no pressure if you don't want to participate.
We mostly sat and read books by a pool, on the beach, or on our ocean-view balcony the entire vacation.
I love the food here... we haven't had a bad meal, but we definitely had our favorites. There is one buffet restaurant that is open from early morning to late at night so you can eat quickly around your activities schedule.
Then there are 2 other restaurants open for lunch (burgers/soup/salad and Mexican), and 5 additional restaurants open for dinner (Mexican, Carribean, Italian, Spanish Tapaz, and the adults only gourmet experience restaurant Le Chic). The Tapaz restaurant is our absolute favorite. There is also a bbq lunch (burgers) on the beach a couple days.
The beach area is small, but there are plenty of chairs and a handful of beach beds. There is also a little kids playground area, activities hut with beach toys (free) and kayaks (rental tax), and beach volleyball court. It is on a reef, so it is rocky in the water but there's a swimmable area a short walk from the resort. A tractor comes by a couple times a day to clean up the seaweed.
Staff come by the chairs offering to bring drinks from the pool bars, and sometimes they come by with trivia questions for everyone to answer.
There are several long winding pool areas throughout the resort, with a plethora of pool chairs and large umbrellas. There is a small adults only pool lined with beds, and next to a pool bar with swim-up service or a seating area.
For the kids, there is a "family pool" just meaning it's beside the building with the family suites, AND a kids' splash pool with shallow water and spraying toys. This is next to the Kids Clubhouse where there are multiple rooms of toys and activities for any age. There's a video game room for pre-teens, a gymnasium set up for playing, a doll room, a baby toys room, a craft room, a stage room, etc. Ages 4+ can be signed in by the parents and left there for free. Babysitting services are available for a fee for under 4 years old, or in the rooms at night. Staff will take these kids to the different resort activities too so they don't miss out.
Evening entertainment is fun, but not the best. This is the one area we believe that the resort could improve. But we really enjoyed finding the beds on the beach empty at night and reading with our book lights enjoying the sound of the waves.
The rooms are well appointed, modern, clean, and just lovely. The a/c works so well that I always find myself turning it off. We love the huge walk in showers, and in-room Jacuzzi. The mini-bar is also included in the price and restocked daily with sodas, water, and alcohol. I love the resort shampoo, conditioner, and lotion so much I always bring some home with me (and I never have liked hotel toiletries other places).
Posted by KLove, from NM on Jun 17, 2013
