Initially could not find my reservation. It took over 10 minutes to find. My name was completely distorted. I asked for a room change because of noise. Told me the noise would stop after the game, so really not a problem. Generally left me with an unfavorable feeling.

Our wedding was in the court yard. It was perfect. The reception hall was maticulously put together. the staff is CLASS A, first class all the way. No other holte in the DC Metro area can come close.

They allowed us to check in early. This was very helpful to keep our itinerary on schedule

Beautiful hotel close to every thing! Love the place!! Just too expensive to park which i think the issue for every hotel

KIMPTON LORIEN WAS A GREAT PLACE TO STAY. THE ROOM WAS VERY CLEAN AND MODERN.

Loads of fun. Deep in the heart of DC. Friendly staff and nice pool.

Sad that the restaurant was closed, but I understand with the pandemic.

Very friendly staff. Loved the location and cleanliness of the hotel! Definitely will be back!

Near everything I wanted to do . The cleaning crew was very nice and polite. Wish I had a better view from my room since it was my first time in a Chicago. Told them that when I check in but still got a view of a brick wall :(

Great location. Very clean and stylish hotel. I would definitely stay here again.

All was as expected

Boutique hotels are the way to go. Upscale, quaint and hospitality....

I really like the location of the property. The rooms are small but that was fine it was just me. I didn’t think the room was very clean especially for the bathroom.

Great hotel in the heart of Times Square. Located on 46 street so you are away from the noise but walk half a block and you are right in the middle of it all. The hotel is what you would expect from a Kimpton - updated and stylish without breaking the bank. The staff is incredibly friendly and helpful. ...

Everything went well. Thanks for a nice stay. I will recommend this spot to friends and family!

Air conditioning in room 1707 was bad. It made a great deal of noise and cycled on and off 24/7.

Hotel is in a great location. The staff was excellent as was the hotel.

Property is under construction for two years they said. We woke up to very loud and long banging and drilling that we had to leave our room. The construction is inside and it felt like it was above our floor. Don’t stay here until construction is done. Nice people but the loud prolonged construction ...

Great hotel for families or groups. Very functional suites at a reasonable price. Very helpful and friendly staff. Will stay at this property again.

Drink and beverage vouchers were nice. Proximity to Penn Station/Madison Square Garden a big plus.

Great view, awesome upgrade. Did not expect any hotel fees yet was charged one.

Overall the property was nice and the rooms were sufficient. However, I had NO hot water and was not able to shower properly while there. I was in town for a 70th birthday party and felt gross attending. Nicoe

The location was great! The valet service was horrific took forever to retrieve vehicle. Lastly the room wasn’t properly cleaned as you would have thought due to COVID. I don’t foresee myself staying at this hotel in the near future.

I was very displeased with my stay. I had to pay $30 to valet my vehicle because the hotel does have a parking area for guest. My truck then got broken into while in there secured garage. The hotel didnt have room service or breakfast like advertised on Travelocity website. The room had poor A/C ...

The swimming pool was warm. I also like the area close to the Gallerias mall.

The property need to update. Confortable but need to be better.

We got this hotel last minute and it was okay for the weekend. Bed was not up to my standards but it was good enough to sleep on. It had a small kitchen area pots and pans,coffee pot,microwave fridge they were all clean n room was clean as well. No loud noise from highway good location. I would recommend ...

Loved our room, especially the bathroom and Japanese soaking tub. Pool area was great and overall staff experience was wonderful. Will definitely be back and highly recommend the Kimpton.

I did not like the elevator system. I was lost for a bit

Beautiful property and rooms. Very convenient location. Clean and well maintained . Service was a little uneven but staff was pleasant

This hotel made me feel very comfortable while I was visiting Scotttsdale the SPA treatment was the best ever!!

The hotel is in a weird area. There are businesses and restaurants around it, but a Circle K mini mart right next door that kept the area filled with shady characters and homeless in the planter areas. The hotel itself was clean and comfortable, but being on the second floor, I was awakened by people ...

Hermosa in is a very quiet romantic inn. The adjoining restaurant is fabulous. They were in the process of working on an addition for the property. We enjoyed our little get away and look forward to visiting when the renovations are complete.

Great place to stay. Very clean. Everyone was very nice.

Classic but over-priced---and charging to park your car in the garage at $49 per day was NOT a come back soon incentive

Very “COVID Friendly”. Room was sanitized prior to arrival, social distancing enforced, masks required in public spaces, hand sanitizers easily accessible. All contributed to a very comfortable stay.

Everything was fine

The property was clean and well kept. Also located in a good area.

Great location, front desk knows if you entered the cooler, or if you remove any item from it, without physically checking. Mannerly valet. TV in bathroom

The Happy Hour and super friendly staff was such a highlight!

This upscale, unique boutique hotel is exactly what I was hoping for. We got a suite on the top floor and a private balcony with the most amazing views of downtown in every direction. So much to do within walking distance, and the staff was super nice!! We will be back!

We had a nice stay. Clean hotel with friendly staff.

Stayed for 6 days. From check in to check out, all staff were very friendly and accommodating, the room and hotel were clean, up to date and very comfortable. Location was perfect.

Close to everything, shopping centers, downtown, civic center , restaurants .

Loved the themes! Very unique & fun!!................

Clean rooms and service good. Great peek view of ocean. Quiet complex and dog park close by. Easy walk to village area. Nice stay.

The view was great close to restaurants it was nice

Very nice staff and the room was very clean. The hotel was very quiet

Awesome weather and pool area looks great. We will definitely make our way back again

Didnt originally give me the room i booked and paid extra for. Also didnt tell me that i had to pay for parking which wouldnt be a priblem if i knew up front. But 33 dollars is a bit much when you are already paying more than you should for a hotel room.

Mall attached.

Very unique, spacious room. Quick and easy customer service.

Wonderful hotel and great restaurant! Always look forward to returning to the Lumen.

I awoke to find my car and a half dozen other cars towed from hotel.