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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4-star property
Boulevard el Cid Unidad 15, Puerto Morelos, QROO 1-855-201-7819
4.2 out of 5
Very good!
See all 70 travelocity Reviews

"The property was gorgeous , very well kept and maintained daily " More

By a verified traveler on Mon 04 Sep 2023

Points Of Interest

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Hotel Description

4-star beachfront property with 2 outdoor pools

Beachside getaway

Stay at this Puerto Morelos property and you'll be within half a mile (1 km) of Arrecife de Puerto Morelos National Park and 2 miles (3 km) of Artisans Market. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a full-service spa, a marina, and 5 restaurants. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.

Luxury Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$263* Per night/room Oct 1 - Oct 2

Studio With Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Suite Platinum

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hotel Marina El Cid Spa & Beach Resort All Inclusive ratings based on 70 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Everyone (20) Couples (10) Family (29)
5 out of 5
The property was gorgeous , very well kept and maintained daily

Posted by on Sep 4, 2023

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Comment from Hotel Management

Sep 6, 2023 by Dear Tommie,

On behalf of all the staff at Hotel Marina El Cid, We would like to thank you for rating our complex with the highest score on Google.It fulfills us to identify in your review that you enjoyed an incredible holiday with us.We hope to have the pleasure of being your hosts again in the near future.Sincerely, El Cid Resorts.

5 out of 5

Posted by on Aug 20, 2023

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Comment from Hotel Management

Sep 9, 2023 by Estimado Sr. Minaya,

A nombre de todo nuestro equipo, nos gustaría darle las gracias por compartir su reciente valoración para nuestras instalaciones a través de Expedia.Nos complace enormemente el conocer que su estadía con nosotros ha sido una experiencia completamente placentera y esperamos tener la fortuna de servirle nuevamente a usted y a su familia en un futuro cercano.Saludos cordiales, El Cid Resorts.

5 out of 5

Posted by on Aug 13, 2023

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Comment from Hotel Management

Sep 6, 2023 by Dear Daniel,

First off, we would like to extend our appreciation for sharing with us your qualifications for our resort based on this recent stay.As far as we can interpret in your rating you had a good time during your stay at our resort.We hope you return to our resort very soon, we will be glad to serve you again.Best regards, El Cid Resorts.

5 out of 5
This is our second time in this resort and like the first time it was great!

Posted by on Aug 8, 2023

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Comment from Hotel Management

Aug 9, 2023 by Dear Miguel,

Thank you very much for sharing your positive rating of our resort on this platform.We are delighted to determine in your qualification that you enjoyed a second wonderful vacation experience at our resort.We hope you return to Ventus very soon.Sincerely,El Cid Resorts.

5 out of 5

Posted by on Aug 5, 2023

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Comment from Hotel Management

Aug 7, 2023 by Dear Miguel,

First off, we would like to extend our appreciation for sharing with us your qualification for our resort based on this recent stay.As far as we can interpret in your rating you spent a good time during your stay at our resort.We hope your return to our resort very soon, we will be glad to serve you again.Best regards, El Cid Resorts.EL Cid Resorts.

5 out of 5
Great hotel if you have an all inclusive package. Have access to two other hotels including dining options. Enjoyed 1st class meals and excellent service!

Posted by on Jul 28, 2023

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Comment from Hotel Management

Jul 28, 2023 by Dear Mr. Brian,

What a great pleasure to have the opportunity to receive your rating on this platform.We are more than happy to realize in your post that our resort and the service from our staff meet your expectations.For all of the members of Hotel Marina El Cid Spa and Beach Resort, It will be a privilege to have another opportunity to welcome you back in the future.Sincerely, El Cid Resorts.

4 out of 5
Overall we had a pleasant stay, but the rooms on the Marina resort are dated and in need of sprucing up. Eating options are limited.

Posted by , from GEORGETOWN on Jun 24, 2023

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Comment from Hotel Management

Jun 26, 2023 by Dear Cynthia,

First of all, thank you very much for sharing your excellent qualification for our resort on Expedias platform.It is a great pleasure to identify in your rating that this last visit to our resort has been amazing.We would like to thank you also for sharing your kind recommendations with us, we will make sure to share them with the proper areas with the objective to begin the corresponding follow-up.We look forward to having the pleasure to welcome you back to our facilities in the future.Sincerely, El Cid Resorts.

5 out of 5
All employees were friendly and willing to help and accommodate. They all work VERY hard and it’s hotter than Hades right now but they are the best asset El CID has!

Posted by on Jun 20, 2023

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Comment from Hotel Management

Jun 21, 2023 by Dear Wallace,

Thank you very much for sharing your positive rating of our resort on this platform.We are delighted to determine from your qualification that you enjoyed a wonderful vacation experience at our resort.We hope you return to Hotel Marina El Cid be very soon.Sincerely,El Cid Resorts.

5 out of 5
The service was amazing!

Posted by on Jun 11, 2023

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Comment from Hotel Management

Jun 12, 2023 by Dear Michelle,

What a great pleasure to have the opportunity to receive your positive qualification through this platform.In your review, we are delighted to determine that this visit to our resort was positive and satisfactory.We look forward to having the opportunity of welcoming you back soon.Best regards,El Cid Resorts.

5 out of 5
Second time at this resort. Would come back again!

Posted by on Apr 30, 2023

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Comment from Hotel Management

May 2, 2023 by Dear Dawn,

First off, we would like to extend our appreciation for sharing with us your qualification for our resort based on this recent stay.We are very happy to learn from your comments that you spent a good time during your stay at our resort.We hope your return to our resort very soon, we will be glad to serve you again.Best regards, El Cid Resorts.

About the Hotel Marina El Cid Spa & Beach Resort All Inclusive

Location Boulevard el Cid Unidad 15, Puerto Morelos, QROO 77580

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Surfing/body boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Surfing/bodyboarding included
  • Windsurfing included
  • 24-hour room service
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Fitness facilities included
  • All meals included
  • Tennis included
  • Childcare not included
  • Motorized water sports not included
  • All available beverages included
  • Minibar (all beverages included)
  • Bicycling included
  • Spa/beauty facilities and services not included
  • All onsite activities, and facilities and equipment included
  • Offsite tours not included
  • Onsite live performances included

Property Features

Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A business center and a meeting room are available. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive. Self parking and valet parking are free. Smoking is allowed in designated areas at this Colonial Puerto Morelos property.

  • 500 guestrooms or units
  • 4 levels
  • 12 buildings
  • 5 dining venues
  • 2 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.

El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.

Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a marina are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Ecotours on site
  • Fishing on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fitness classes on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 6
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 20 per day (1-device limit, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marina Cid
  • Marina El Cid Spa Beach Puerto Morelos
  • El Cid Puerto Morelos
  • Marina El Cid Spa Beach All Inclusive Puerto Morelos
  • Hotel Marina El Cid Spa & Beach Puerto Morelos
  • Hotel Marina El Cid Spa And Beach Resort
  • ina Cid Inclusive Puerto More
  • Marina El Cid Spa Beach

You should know

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.