You'll find Puerto Morelos Town Square and Ojo de Agua Beach within 2 miles (3 km) of this property. Artisans Market and San Jose Catholic Parish are also within 2 miles (3 km).
This all-inclusive property features a full-service spa, a marina, and 5 restaurants. Enjoy a day at the beach surfing, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.
Boasting comforts like premium bedding and pillow menus, the 500 guestrooms also offer balconies and TVs with satellite channels. Other amenities include 24-hour room service, WiFi, and minibars.
Jul 23, 2021 by Dear Guest,
I would like to start by thanking you for evaluating our service and facilities on this media. We are very sorry to conclude in your evaluation that this past visit to our facilities has been a negative vacation experience. Please, accept our apologies for the inconveniences that the situation occurred has caused you, nevertheless, you can be certain that your feedback does not fall on deaf ears and e will correct the deviations detected in your review as soon as possible. We look forward to having the pleasure f welcoming you back in the near future and exceed all your expectations. Sincerely, El Cid Resorts.
Jun 25, 2021 by Dear Guest,
First and foremost, I would like to thank you very much for choosing our resort as your host for this past holiday. It is a pity to conclude that this vacation has not been as pleasant as you expected, we can guarantee you that our purpose has been to create the best vacation experiences for all our guests and we hope to have another opportunity to serve you again and recover your confidence in our resort soon. Cordially, El Cid Resorts.
Jun 7, 2021 by Dear guest,
Thank you very much for taking part of your time to qualify our resort through this media. It makes us feel very proud to hear that you have enjoyed an excellent vacation experience at our facilities. We will be pleased to share your positive comments with Sebastián. We hope your plans bring you back to El Cid in the near future. Sincerely, El Cid Resorts.
Jun 4, 2021 by Dear guest,
I would like to start by thanking you for choosing us. We are very proud to hear that all your expectations were met on this past stay at our resort. It will be an honor to have you back as a guest of our resort in the future. Sincerely, El Cid Resorts.
May 17, 2021 by Estimado Huésped,
A nombre de todo nuestro equipo, nos gustaría darle las gracias por compartir su reseña a través del sitio web de Expedia. Nos llena de alegría el conocer que nuestro servicio e instalaciones han superado todas sus expectativas. Será un gran placer tenerle de vuelta y continuar cumpliendo con sus expectativas en un futuro. Cordialmente, El Cid Resorts.
Apr 27, 2021 by Dear Guest,
What a great pleasure to have the oppportunity to receive your review for ur resort on this media. We sincerely appreciate your kudos for ur complex and service and we are happy to conclude that this sty with us has been enjoyable. Thank you also for bringing to our attention your observations we will make sure in turned whit the involved areas and correct any deviation in our service. We look forward to having the opportunity of welcoming you back in the near future. Cordially, El Cid Resorts.
Apr 7, 2021 by Dear Guest,
First of all, I would like to thank you for sharing your review of our resort on this website. We are very glad to hear that this vacation at our resort has exceeded all your expectations and we hope to have the pleasure of welcoming you back soon. Sincerely, El Cid Resorts.
Apr 7, 2021 by Dear guest,
Thank you very much for taking part of your time in qualify our facilities on this media. We are very happy to identify that you have enjoyed a wonderful vacation experience at our resort and we hope to have the opportunity of serving you again in the near future. Sincerely, El Cid Resorts.
Oct 28, 2020 by Dear Mr. Jesús,
Thank you very much for your time in sharing your review based on your recent experience at our resort. We are very happy to hear that this past vacation at our resort was an enjoyable vacation experience. We look forward to having the opportunity of greeting you again soon. Sincerely, Iván Bringas El Cid Resorts.
Jan 9, 2020 by Dear guest,
Thank you very much for your time in sharing your recent vacation experience at our resort. We are very sorry to determine in your review that this stay at our facilities has not been as pleasant as you expected. However, we can assure you that your feedback does not be fall into deaf ears and we will work on the measure to redirect the deviation in our service detected in your comments. We hope to have another opportunity to be your hosts and restore your trust in our complex in the future. Cordially, Iván Bringas El Cid Resorts.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A business center and a meeting room are available. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this Colonial Puerto Morelos property.
Available in all rooms: WiFi (surcharge)
Free self parking , Free valet parking
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, El Cocay Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
Guests under 6 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.