Aug 10, 2022 by Dear Maria,
Thank you very much for this evaluation of our facilities on this media. We feel very pleased to determine that this stay at our facilities was an incredible vacation experience. It will be a great pleasure to have the opportunity of serving you again soon. Cordially, El Cid Resorts.
Aug 3, 2022 by El Cid Team
Dear Guest, We are very pleased to have guests like you, it is really very gratifying to know a job well done. Ratings like yours encourage us to continue giving our all in what we do. We look forward to continuing to serve you and your family for many years to come. Respectfully, El Cid Team
Aug 2, 2022 by El Cid Team
Dear Guest, Thank you for taking the time on sharing your feedback with us. It was a pleasure to have you as our guest and your comments are very important for us to continuously strive in improving our services and facilities in the hotel. We sincerely apologize for the inconvenience during your stay. Unfortunately, mother nature and climate change are out of our control, even do we keep working hard to keep cleaning the beach so that you could enjoy swimming in the Caribbean ocean. Rest assured that we are going to work on the points that you have mentioned in order to serve you better on your next stay with us. My best, El Cid Team
Jul 6, 2022 by Dear Osiel,
Thank you very much for sharing your evaluation of our facilities in relation to this recent visit to our resort. We regret that your stay at El Cid has caused you dissatisfaction. We can assure you that our purpose has been making our guests happy and create this visit an insurmountable vacation experience. Although determining that your expectations were not met disappointed us, we will be very pleased to share each of your comments with the area manager in charge in order to work on the action plans to improve and regain our quality service that characteristics of El Cid Resorts. We hope you can give us a second opportunity to serve you and recover your trust in us. Cordially, El Cid Resorts.
Jun 17, 2022 by Dear guest,
Thank you very much for taking part of your time to qualify our resort on this media. We are very happy to conclude that this was a pleasant vacation, nevertheless, we would like to take this opportunity to ask you if it could be possible that you can share with us more information in relation to the situation you describe in your review. On the other hand, we certainly understand your concerns in regards to the situation in the Beach area, nevertheless, we can guarantee you we continue working to keep the beach area in the best conditions and improve the damages caused due to the past hurricanes and the seaweed phenomena for you and the rest of our guests. Your feedback is very important for us if you would like to share more details about your experience at our resort please do not hesitate to contact us. Cordially, El Cid Resorts.
May 11, 2022 by Dear Guest,
First off, thank you very much for allowing us to learn more about your past stay at our resort through Expedia. We are pleased to conclude in your comments that you and your family enjoyed a wonderful vacation and that our facilities and staff´s service made this stay at El Cid more than accommodating. Hotel Marina El Cid appreciates your confidence and we hope to have the pleasure of welcoming you back to our facilities, soon. Sincerely, El Cid Resorts.
May 7, 2022 by Dear guest,
I would like to start by thanking you for your time in sharing your review of ur resort on this media. We are happy to read in this recent post that your stay at our facilities has fulfilled your expectations and we look forward to having the opportunity of welcoming you back soon. Cordially, El Cid Resorts.
May 7, 2022 by Dear Mr. James,
Thank you very much, for granting us the opportunity to receive your comments based on this stay. We are delighted to determine on your positive remarks that this holiday at our complex met all your expectations. We look forward to having the pleasure of welcoming you back soon. Sincerely, El Cid Resorts.
Apr 26, 2022 by Dear Jeffery,
Thank you very much for writing this review for our resort. It makes us feel very happy to read in your review that this holiday with us has exceeded all your needs and expectations and we hope to have the fortune of serving you again in the near future. Best regards, El Cid Resorts.
Apr 26, 2022 by Dear Guest,
Thank you very much for sharing with us and the users of this media your review of our facilities. We are very glad to identify in your positive remarks that our service made this stay at our resort a wonderful vacation experience. We will b enchanted to have the opportunity of serving you again in the near future. Cordially, El Cid Resorts.
Available in all rooms: WiFi (surcharge) , Wireless internet access
Free self parking , Free valet parking