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The Fives Oceanfront Riviera Maya - All Inclusive Optional

Property class: 4.5
4.5-star beachfront resort near Arrecife de Puerto Morelos National Park

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Photo gallery for The Fives Oceanfront Riviera Maya - All Inclusive Optional

A pool area with clear blue water, sun loungers, and yellow umbrellas.
Property video
A modern hotel room with a large balcony, a bed, a TV, and a view of the sea.
A beachside hotel with outdoor seating, palm trees, and a view of the ocean.
A beach with lounge chairs and umbrellas, palm trees, and a hanging light fixture.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. Javier Rojo Gomez Sm 002 Mza 25 Lt 1, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Ojo de Agua Beach
    ‪10 min walk‬
  • Place, Puerto Morelos Town Square
    ‪15 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

A hotel room with two beds, a TV, and a balcony with a view of the sea.

Presidential Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • 1 bedroom
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • 1 bedroom
  • Sleeps 10
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

View all photos for Presidential Room, 2 Bedrooms, Oceanfront

A modern hotel room with a large bed, a desk, and a view of the ocean.

Presidential Room, 2 Bedrooms, Oceanfront

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for 1 Bedroom Oceanview Residences

A modern hotel room with a large balcony, a bed, a TV, and a view of the sea.

1 Bedroom Oceanview Residences

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Partial Oceanview Residences

A modern hotel room with a bed, a small table, and a seating area with yellow chairs.

1 Bedroom Partial Oceanview Residences

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View

A spacious bedroom with a large bed, a view of the ocean, and a balcony with lounge chairs.

Room, 2 Bedrooms, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite

A modern hotel room with a large bed, a yellow armchair, a dining table, and a view of the beach.

Junior Suite

8.0 out of 10
Very good
(39 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Puerto Morelos

Beachfront retreat .You'll find Arrecife de Puerto Morelos National Park and Ojo de Agua Beach within a 15-minute walk of this Puerto Morelos resort. Puerto Morelos Town Square is within 2 miles (3 km) and Petempich Bay is within 9 miles (15 km).
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.2 miles
  • Ojo de Agua Beach - 10 min walk - 0.5 miles
  • Faro Inclinado - 15 min walk - 0.8 miles
  • Puerto Morelos Town Square - 15 min walk - 0.8 miles
  • Puerto Morelos Artists’ Cooperative - 15 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬16 min walk
  • ‪Único Beach - ‬3 min walk
  • ‪Al Mare - ‬1 min walk
  • ‪Restaurante La Playita - ‬13 min walk
  • ‪Don Ernesto's - ‬10 min walk

About this property

The Fives Oceanfront Riviera Maya - All Inclusive Optional

4.5-star beachfront resort near Arrecife de Puerto Morelos National Park
Some rates at The Fives Oceanfront Riviera Maya - All Inclusive Optional are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Fives Oceanfront Riviera Maya - All Inclusive Optional you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a hot tub, a sauna, and a fitness center. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos resort.

  • 93 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars or lounges
  • Built in 2019
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
The Fives Oceanfront Riviera Maya - All Inclusive Optional offers 93 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Lifeguards on site

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Beach club
  • Boat tours
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Winery release events
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch smart TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (December 25) Gala Dinner per adult: USD 100
  • Christmas Day (December 25) Gala Dinner per child: USD 50 (from 6 to 17 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is The Fives Oceanfront Riviera Maya - All Inclusive Optional to the airport?

The Fives Oceanfront Riviera Maya - All Inclusive Optional is 16.1 mi (26-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

As of Oct 30, 2026, prices found for a 1-night stay for 2 adults at The Fives Oceanfront Riviera Maya - All Inclusive Optional on Nov 29, 2026 start from $227, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Fives Oceanfront Riviera Maya - All Inclusive Optional have an airport shuttle?

Airport shuttle services are not available at The Fives Oceanfront Riviera Maya - All Inclusive Optional.

How close is The Fives Oceanfront Riviera Maya - All Inclusive Optional to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does The Fives Oceanfront Riviera Maya - All Inclusive Optional offer free breakfast?

The Fives Oceanfront Riviera Maya - All Inclusive Optional does not offer free breakfast.

Is there a casino at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

No, there is no casino at this resort.

What time is check-in at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

This resort offers free self parking and valet parking.

Does The Fives Oceanfront Riviera Maya - All Inclusive Optional have a pool?

The Fives Oceanfront Riviera Maya - All Inclusive Optional features 2 outdoor pools. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does The Fives Oceanfront Riviera Maya - All Inclusive Optional have a restaurant?

There are 3 onsite restaurants, offering options like Italian cuisine, a beachfront location, and ocean views.

Does The Fives Oceanfront Riviera Maya - All Inclusive Optional have a spa?

This resort has a spa, which features Thai massages, body treatments, and reflexology.

How close is The Fives Oceanfront Riviera Maya - All Inclusive Optional to downtown Puerto Morelos?

The Fives Oceanfront Riviera Maya - All Inclusive Optional is 1.8 mi away from Puerto Morelos.

The Fives Oceanfront Riviera Maya - All Inclusive Optional Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 316 out of 528 reviews
Rating 8 - Good. 117 out of 528 reviews
Rating 6 - Okay. 50 out of 528 reviews
Rating 4 - Poor. 18 out of 528 reviews
Rating 2 - Terrible. 27 out of 528 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, staff was amazing, clean rooms and great food
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice infinity pool on the roof top adults only… Nice Balconies with ocean views and food was decent… Loved the downtown…
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms womb great personable staff
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, everyone was friendly and helpful. The Japanese restaurant was closed, the pool was great! This hotel is more for a relaxing stay with delicious food. Great for adults and teens, our ambassador Mariel was wonderful and helpful!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would got back every single year if possible. This place was amazing and the food was magnificent. So so good for an all inclusive. They also used purified water at all restaurants and for all ice so you could drink it safely
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. You are greeted by your personal hotel ambassador whom arranged everything and personally took care of everything you needed but all the staff was super helpful and friendly. The Food was delicious.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was relaxing for 2-3 days. The food was great. You don't need to be here anymore than 3 days, unless you are just going to relax. I enjoyed this resort and would go back. The view from my full ocean view room was amazing.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! So sad to have left, but I am already looking to rebook my next vacation back here. Staff was amazing, cleanliness was 10/10, bar 100/10.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, drinks, and accommodations. Food was an 8/10, some dishes could be more seasoned, but everything is always very hot and fresh tasting. And the dishes they get right, they get RIGHT. Extremely safe, peaceful, and relaxing. All inclusive is great price point and definitely worth it.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for staycation
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect and clean
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. The rooms are clean and well maintained. We got upgraded to the ocean view room and I definitely would get the ocean view room again next time. Nothing like falling asleep or waking up to the sound of the waves. The rooftop pool is lovely.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT STUFF: the beach, the rooftop pool, the different restaurants, no buffets, the vibe (very relaxed), staff, large rooms NOT AS GREAT: the hall ways were dark and musty, the sofa bed was pretty bad. I will go back again. We LOVED it.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, book restaurants early.
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night at the fives and left the next day the drinks were good the food was good but the property is run down it’s falling apart didnt feel safe staying in a high rise resort wouldn’t stay there again
Stayed 6 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
The hotel is beautiful, and the rooms were always clean. The staff was incredibly kind and welcoming throughout our stay. Unfortunately, the beach wasn’t great during this time of year because of the seaweed, which made it less pleasant to spend time outside. Overall, we still had a wonderful experience thanks to the excellent service and the beautiful property.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
My husband and I traveled in July and there was tons of seaweed in the beach; it smelled horrible. It is a small hotel and they dont have any activities during the day. The buffet was super small, however the room was very clean and employees were super nice.
Stayed 5 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude staff
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We purchased the All Inclusive plan and were very pleased. The food was 5 star, the resort is clean, and the staff are very friendly & accommodating! We will definitely be back!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is truly beautiful, and the staff members are exceptionally friendly. However, the all-inclusive experience felt somewhat restricted due to the operating hours of the bars and restaurants. While there isn't any organized entertainment, you can certainly enjoy a great deal of peace and tranquility.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Food is delicious, the drinks were good, and everyone working there was so kind, patience, and efficient
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent stay, the staff was wonderful. They were all very helpful, and they were all cheerful.They all seem to really enjoy working there, and making sure each guest has everything they need to make the trip enjoyable. Erika our an ambassador exceed expectations, her thoughtfulness was appreciated every day. We will be recommending to our family and friends.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
great location. amazing staff.
Stayed 2 nights in Jan 2026

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