"I don’t like checking in process. Rooms were okay expected more. Why is there not an updated key method. " More
Beachside getaway
Within a 5-minute walk of this Puerto Morelos resort, you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Also within 9 miles (15 km) are West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Puerto Morelos Town Square.
All-inclusive
This all-inclusive resort features an attached winery, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy the 2 outdoor pools and perks like free valet parking and free WiFi.
Aug 30, 2023 by BRERC
Dear guest,We deeply regret that we were not able to meet your expectations, since one of our main objectives is the satisfaction of our guests. We assure you that there is nothing more important to us as the comfort and satisfaction of every person who gives us the honor of being our guest. Every feedback we receive is very valuable for us as it is our most reliable source to located areas we must work at, to meet all our guest's expectations.We will be thankful to have the opportunity to change your perspective in a future stay and guarantee the best experience.Sincerely, Guest Relations Team.
Aug 7, 2023 by BRERC
Dear guest,We deeply regret that we were not able to meet your expectations, since one of our main objectives is the satisfaction of our guests. We assure you that there is nothing more important to us as the comfort and satisfaction of every person who gives us the honor of being our guest. We would like to highlight; we have two methods to enter the rooms; with digital keys or with physical keys. This in order to provide the best option to our guests for their comfort. Regarding your check-in comments; we would have truly appreciated for you to share the details that made us not exceed your expectations; we encourage our guests to provide us with their feedback concerning our services before departure to identify possible inconsistencies that require immediate follow-up, since our team are in the best disposition to assist our distinguished guests.We will be thankful to have the opportunity to change your perspective in a future stay and guarantee the best experience.Sincerely, Guest Relations Team.
Aug 1, 2023 by BRERC
Dear guest,We deeply regret that we were not able to meet your expectations, since one of our main objectives is the satisfaction of our guests. We assure you that there is nothing more important to us as the comfort and satisfaction of every person who gives us the honor of being our guest. Every feedback we receive is very valuable for us as it is our most reliable source to located areas we must work at, to meet all our guest's expectations. We would have truly appreciated for you to share the details that made us not exceed your expectations; we encourage our guests to provide us with their feedback concerning our services before departure to identify possible inconsistencies that require immediate follow-up, since our team are in the best disposition to assist our distinguished guests.We will be thankful to have the opportunity to change your perspective in a future stay and guarantee the best experience.Sincerely, Guest Relations Team.
Jul 31, 2023 by BRERC
Dear guest,We deeply regret that we were not able to meet your expectations, since one of our main objectives is the satisfaction of our guests. We assure you that there is nothing more important to us as the comfort and satisfaction of every person who gives us the honor of being our guest. Every feedback we receive is very valuable for us as it is our most reliable source to located areas we must work at, to meet all our guest's expectations. We would have truly appreciated for you to share the details that made us not exceed your expectations; we encourage our guests to provide us with their feedback concerning our services before departure to identify possible inconsistencies that require immediate follow-up, since our team are in the best disposition to assist our distinguished guests’ preferences.We will be thankful to have the opportunity to change your perspective in a future stay and guarantee the best experience.Sincerely, Guest Relations Team.
Jun 19, 2023 by BRERC
Dear guest,We would like to thank you for taking the time to share your completely helpful review with us; we value all our guests' feedback, whether positive or more constructive, so that we may improve our service for the future.Regarding your comments, of course, we sympathize that this was an unexpected situation and must have been a disappointment to you. Nevertheless, please be certain your kind remarks were addressed to the Director of F&B and Executive Chef for a close review and follow up.We genuinely hope to have the opportunity of welcoming you back again to showcase our daily improvements and innovations.Sincerely,Guest Relations Team
Jun 5, 2023 by Breathless Riviera Cancun Resort & Spa
Dear guest,Thank you for taking the time to share with us your review; we sincerely regret to learn that your perception about our services didn't exceed your expectations.Nevertheless, we would have truly appreciated for you to share with us the details that made us not exceed your expectations in every aspect; since this is the only source for us to improve our services on a daily basis.On behalf of all our team, we genuinely hope to have opportunity of welcome you back again to showcase our improvements and innovations.Sincerely,Guest Relations Team
May 5, 2023 by BRERC
Hola hola Kristina!Thank you for choosing Breathless Riviera Cancun Resort & Spa as host for your recent getaway vacation; we truly appreciate and value your confidence for showing a genuine preference for our Unlimited-Luxury brand.We feel happy to learn the level of service you received from the team members was consistently world-class and exceeded all your expectations in every aspect; we take pride in greatly creating lifetime moments for our guests.On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again soon.Sincerely,Guest Relations Team
Apr 27, 2023 by BreathlessRivieraCancun
Dear guest,Thank for taking the time to bring this situation to our atención; we regret to learn the level of service and your perception about our Security protocols ended that way. I regarding you lost items, please be certain that the investigation process has concluded, our security protocols verified the Lost & Found Department and state CCTVA, unfortunately, the records from the door lock of the room you were staying at, recorded no one than yourselves entering to the room. Nevertheless, our House-keeping colleague, was interviewed by the Security Manager alongside their Union workers, bringing no suspicious activity was results; additional to this, it’s important to mention that part of the resort’s Security protocols, there is a security check-point and metal detectors at the staff only entrance, which is mandatory to pass through while arriving or leaving the resort, every personal items or belongings as well as bags are inspected by Security agents on a daily basis before the team members enter and leave the property. This is done to ensure that the employees do not take out items that were not brought in with them. We genuinely hope you can grant us the opportunity to welcome you back again and showcase our Dalit improve ta and innovations.Sincerely,Guest Care Realations
Apr 24, 2023 by Breathless Riviera Cancun Resort & Spa
Hola Hola Alvaro!Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence for showing a genuine interest in our brand.We feel happy to learn the level of service you received from our team members, was consistently world class and exceeded your expectations in every aspect; please be certain Adriana will be cheered for the amazing service she is providing every day.We genuinely hope to have the opportunity of welcome you back again soon.Sincerely,Guest Relations Team
Apr 6, 2023 by Breathless Riviera Cancun Resort & Spa
Hola Hola Esther!Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence for showing a genuine interest in our brand.We feel happy to learn the level of service you received from our team members, was consistently world class and exceeded your expectations in every aspect.We genuinely hope to have the opportunity of welcome you back again soon.Sincerely,Guest Relations Team
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Entertainment
Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered on select days. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean resort also offers an attached winery, outdoor tennis courts, and a 24-hour health club. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Puerto Morelos resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive offers 362 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
The resort hosts a free manager's reception on select days.
Spoon (Casual) - This buffet restaurant specializes in international cuisine. Open 24 hours.
Picante (Formal) - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Coquette (Formal) - This restaurant specializes in French cuisine and serves dinner only. Open select days.
Silk City (Formal) - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Reservations are required. Open select days.
Spumante (Formal) - Overlooking the ocean, this restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
An outdoor tennis court and a 24-hour health club are featured at the resort. 2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Breathless Spa by Pevonia has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. On-site antigen/rapid COVID-19 testing is available for a USD 35 fee. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
