Hilton Cancun, an All-Inclusive Resort

4.5 star property
4.5-star beachfront property near Moon Palace Golf Club

Choose dates to view prices

Photo gallery for Hilton Cancun, an All-Inclusive Resort

2 outdoor pools, sun loungers
Property video
Restaurant
2 outdoor pools, sun loungers
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Highway 307, Cancun, QROO, 77500
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min drive‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Place, Moon Palace Golf Club
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

DELUXE OCEAN FRONT ONE BEDROOM SUITE-KING BED

9.4 out of 10
Exceptional
(3 reviews)
  • 860 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN VIEW ONE KING BED GUESTROOM

9.0 out of 10
Wonderful
(36 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN VIEW TWO QUEEN BEDS GUESTROOM

8.8 out of 10
Excellent
(93 reviews)
  • 430 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED

  • 1640 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

PRESIDENTIAL 2 BEDROOM SUITE

  • 2100 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

SUNSET VIEW ONE KING BED GUESTROOM

9.0 out of 10
Wonderful
(53 reviews)
  • 430 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

SUNSET VIEW TWO QUEEN BEDS GUESTROOM

9.0 out of 10
Wonderful
(104 reviews)
  • 430 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

FAMILY 2 BEDROOM SUITE-KING BED-2 QUEEN BEDS

9.6 out of 10
Exceptional
(13 reviews)
  • 860 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed

OCEAN FRONT ONE BEDROOM MASTER SUITE-KING BED

  • 830 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT ONE BEDROOM SUITE - KING BED

9.4 out of 10
Exceptional
(9 reviews)
  • 830 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

SWIM UP POOL VIEW TWO QUEEN BEDS GUESTROOM

9.2 out of 10
Wonderful
(44 reviews)
  • 430 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Double Room Superior with Sea View

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • Sleeps 4

Double Room Superior with Sea View

  • 430 sq ft
  • Sleeps 3

Suite

  • 828 sq ft
  • Sleeps 3

SWIM UP POOL VIEW ONE KING BED GUESTROOM

8.4 out of 10
Very good
(9 reviews)
  • 430 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

ONE KING BED GUESTROOM MOBILITY ACCESSIBLE

8.6 out of 10
Excellent
(8 reviews)
  • 430 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT ONE BEDROOM SUITE - TWO QUEEN BED

7.0 out of 10
Good
(2 reviews)
  • 830 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

CONNECTING SUNSET VW W/1KING OR 2 QUEENS

7.0 out of 10
Good
(4 reviews)
  • 430 sq ft
  • Valley view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

CONNECTING OCEAN VW W/1KING OR 2 QUEENS

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

HIGH FLOOR OCEAN VIEW ONE KING BED GUESTROOM

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT CORNER ONE KING BED GUESTROOM

  • Ocean view
  • Sleeps 3
  • 1 King Bed

HIGH FLOOR OCEAN VIEW TWO QUEEN BEDS GUESTROOM

  • 430 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

OCEAN FRONT CORNER TWO QUEEN BEDS GUESTROOM

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Bay View (Sunset View)

  • Sleeps 4
  • 1 King Bed

Oceanfront King Room

  • Sleeps 3

Ocean Front Room With Two Queen Beds

  • Sleeps 4

Deluxe Suite, 1 King Bed, Ocean View

  • Sleeps 3

Room, 1 King Bed (Swim Up Pool View)

  • Sleeps 3

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3

Corner Ocean Front King Room

  • Sleeps 3

Room, 2 Queen Beds (Swim-Up)

  • Sleeps 4

Room, 2 Queen Beds, Ocean View, Corner

  • Sleeps 4

One-Bedroom King Suite-Ocean Front

  • Sleeps 3

Suite, 1 King Bed, Ocean View (Parlor)

  • Sleeps 3

One-Bedroom Suite with Two Queen Beds-Ocean Front

  • Sleeps 4

Suite, 2 Queen Beds (Swim Up Pool View)

  • Sleeps 4

Suite, Oceanfront (Swim-Up)

  • Sleeps 3

Presidential Two Bedroom Suite

  • Sleeps 6

Swim up Pool Side One Bedroom Suite

  • Sleeps 3

King Room With Tropical View

  • Sleeps 3

Two Queen Room With Tropical View

  • Sleeps 3

Double Room Standard

  • 430 sq ft
  • Sleeps 3

Double Room Standard with View

  • 430 sq ft
  • Sleeps 3

Double Room Superior with Sea View

  • 430 sq ft
  • Sleeps 3

Double Room Superior with Sea View

  • 430 sq ft
  • Sleeps 4

OCEAN FRONT 1 BEDROOM MASTER SUITE - KING BED

  • Sleeps 3

Swim-up King Room With Tropical View

  • Sleeps 3

High Floor King Room With Oceanfront

  • Sleeps 3

Swim up Tropical Vw Two Queen Beds Guestroom

  • Sleeps 4

Sunset View Two Queen Beds Guestroom

  • Sleeps 3

King Room With Sunset View

  • Sleeps 3

Connecting Ocean View Room

  • Sleeps 6

Connecting Sunset Vw Rm W/ 1 King Or 2 Queens

  • Sleeps 6

Corner King Room With Ocean View

  • Sleeps 3

King Room With Ocean View-High Floor

  • Sleeps 3

High Floor Ocean View 2 Queen Beds Guestroom

  • Sleeps 4

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About the neighborhood

Cancun

Beachfront retreat .Within a 5-minute walk of the property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Go Grand Outlet Riviera Maya are also within 6 miles (10 km).

What's nearby

  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.2 miles
  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.2 miles
  • Grand Outlet Riviera Maya - 13 min drive - 4.2 miles
  • Xoximilco - 14 min drive - 4.9 miles
  • Moon Palace Golf Club - 14 min drive - 5.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪the cave - ‬17 min drive
  • ‪Boulangerie - ‬15 min drive
  • ‪Diamond Club Bar - ‬17 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

4.5-star beachfront property near Moon Palace Golf Club
Some rates at Hilton Cancun, an All-Inclusive Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to Hilton Cancun, an All-Inclusive Resort for summer fun including 2 outdoor swimming pools, a complimentary water park, and a complimentary children's club.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This luxury property also offers a children's pool, a 24-hour fitness center, and a steam room. You'll have access to the outdoor pool at a partner property. Valet parking is free.

This 4.5-star Cancun property is smoke free.

  • 714 guestrooms or units
  • 7 levels
  • 2 bars by the pool
  • Meeting rooms
  • Built in 2021
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
  • Swim-up bar
Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Cancun property provides complimentary wireless Internet access. Bathrooms include bathrobes and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Rollaway/extra beds (complimentary) are also available.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Splash pad
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1540 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 51 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1540 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Frequently asked questions

How close is Hilton Cancun, an All-Inclusive Resort to the airport?

Hilton Cancun, an All-Inclusive Resort is 9.5 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at Hilton Cancun, an All-Inclusive Resort on Dec 5, 2025 start from $426.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Cancun, an All-Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Hilton Cancun, an All-Inclusive Resort.

How close is Hilton Cancun, an All-Inclusive Resort to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Hilton Cancun, an All-Inclusive Resort offer free breakfast?

Hilton Cancun, an All-Inclusive Resort does not offer free breakfast.

Is there a casino at Hilton Cancun, an All-Inclusive Resort?

No, there is no casino at this property.

What time is check-in at Hilton Cancun, an All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Cancun, an All-Inclusive Resort?

This property offers free valet parking.

Does Hilton Cancun, an All-Inclusive Resort have a pool?

Hilton Cancun, an All-Inclusive Resort features 2 outdoor pools and a children's pool.

Does Hilton Cancun, an All-Inclusive Resort have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Cancun, an All-Inclusive Resort have a spa?

There are no spa services available at this property.

How close is Hilton Cancun, an All-Inclusive Resort to downtown Cancun?

Hilton Cancun, an All-Inclusive Resort is 14.5 mi away from Cancun.

Reviews

Hilton Cancun, an All-Inclusive Resort Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1964 out of 3258 reviews
Rating 8 - Good. 693 out of 3258 reviews
Rating 6 - Okay. 300 out of 3258 reviews
Rating 4 - Poor. 153 out of 3258 reviews
Rating 2 - Terrible. 148 out of 3258 reviews

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the Hilton Resort.
Stayed 10 nights in May 2025

10/10 Excellent

Hugo Cesar Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Anna

Stayed 4 nights in Jul 2025

10/10 Excellent

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, staff very friendly and helpful.
Stayed 4 nights in Aug 2025

8/10 Good

Yao Jun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained, friendly staff, food is good. Shows and activities every day.
Stayed 6 nights in Aug 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Lots of great food options and being a plant-based eater, chefs really make sure that you have options. Please add oat milk to your coffee shop. The only other thing that I’m a bit disappointed about was it doesn’t matter where you are trying to head out, it costs 63$ or 1174 pesos to leave resort. That’s excessive! I didn’t leave the resort to do shopping at nearby outlets because of the cost to leave. And it would take 30 mins to walk out of there. All and all, food made the stay worth it.
Stayed 5 nights in Aug 2025

2/10 Terrible

Alexander Del

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We felt like prisoners. It was very difficult to get in and out. There was no entertainment. Food was not that great. The sargassum was extreme and it smelled like sewer. Staff was very nice, helpful and attentive. Facilities are very nice and elegant. Pool areas looked nice but the design was really not inviting. It does not reflect warmth.
Stayed 5 nights in Aug 2025

10/10 Excellent

Samia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this resort, I would stay here again in the future !
Stayed 3 nights in Jul 2025

10/10 Excellent

daniel, huntington park

Liked: Cleanliness, amenities, property conditions & facilities
Great time
Stayed 1 night in Aug 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Rovena

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 4 nights in Aug 2025

10/10 Excellent

Corrie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place. If you just wanna get away leaving the property transportation can be a little tough but there’s enough amenities at the resort to keep you comfortable for four or five days.
Stayed 5 nights in Aug 2025

8/10 Good

Henry Huu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d rate 5 stars but the beach water was dark color of sargassum. Almost no body in the water except me and my mom. I still enjoyed the beach by swimming far off shore. The design of bathroom is inconvenient because of see-through glasses between beds and sink area that guests feel uncomfortable to change clothes outside bathtub. Inside bathtub is wet floor after shower most people want to change clothes outside bathtub but no privacy at all. Other than those, everything else was great for me.
Big hall
Sargassum stopper
Sunrise view from main hall
Stayed 5 nights in Aug 2025

10/10 Excellent

Nicole, Morton Grove

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing and memorable family vacation! The staff go above and beyond and we truly appreciated the hospitality!
Stayed 6 nights in Aug 2025

8/10 Good

farah

Stayed 4 nights in Aug 2025

10/10 Excellent

Shakia

Liked: Cleanliness, staff & service, property conditions & facilities
Need more amenities for adults,kids
Stayed 3 nights in Aug 2025

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this stay very enjoyable experience. Clean and well maintained property. Staff friendly and service oriented. Pools are clean and an abundance of towels and accessories provided. It is however secluded and away from the hotel zone area which is desirable to the younger guests like my son. It is a safe and family friendly property. An esthetic and luxury feeling which Hilton easily provides. Everyone was wonderful to us. Special mention to service staff Abraham and David in guest services. The dining reservation system could some change. It was difficult getting reservations for the more popular restaurants.
The gym was immaculate. Citrus infused water fresh fruit available
High class beautiful accessories making your stay luxurious.
Just a beautiful sunset.
Luxurious settings
Stayed 4 nights in Aug 2025

6/10 Okay

DEBORA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Artur

Stayed 7 nights in Jul 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, dining options, relaxed and yet entertaining.
Stayed 3 nights in Aug 2025

8/10 Good

Juan Sergio Ramos, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jul 2025

8/10 Good

Elsa

Traveled with family
Liked: Cleanliness, staff & service
Great place with great food! Only issue is the fact that there was so so much seaweed at the beach/ocean and would occasionally make it smell terrible. But this is not the hotel’s fault of course, just something to keep in mind!
Stayed 6 nights in Aug 2025

8/10 Good

Alex

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great and amazing property to stay at if you want some peace especially with kids! Some things that they could improve on include new carpet in hallways, some basic maintenance around the facility such as painting ceilings and same damages to chairs. Also, the swimming pools could use some maintenance such as cleaning the pools better and removing some sand. Some good things about the property very peaceful place, good food compare to all Cancún hotels I have stayed at and beds are very comfortable. Overall, great experience and perfect to hotel to stay at with little kids. But for an fyi the beach does not have clear water due to seaweed, but they do an amazing job trying to clean all the seaweed.
Stayed 9 nights in Aug 2025