Moon Palace Nizuc - All inclusive

4.5 star property
4.5-star beachfront property near Moon Palace Golf Club

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Photo gallery for Moon Palace Nizuc - All inclusive

Aerial view
Property video
Superior Deluxe Ocean View - Kids & Teens Free | View from room
Superior Governor Suite Ocean View - King Size Bed | Sundeck
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500
  • Place, Moon Palace Golf Club
    ‪1 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Riviera Cancun Golf Resort
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

Superior Deluxe Garden View - Kids & Teens Free

8.8 out of 10
Excellent
(61 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Free

8.6 out of 10
Excellent
(17 reviews)
  • Partial ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean Front - King Size Bed

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean Front - Kids & Teens Free

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Superior Family Suite Garden View - Kids & Teens Free

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Garden view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

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About the neighborhood

Cancun

Beachside getaway.Stay at this Cancun property and you'll be within 2 miles (3 km) of Moon Palace Golf Club and 9 miles (15 km) of Riviera Cancun Golf Resort. Delfines Beach is within 12 miles (20 km) and Maya Museum of Cancun is within 16 miles (25 km).

What's nearby

  • Moon Palace Golf Club - 1 min walk - 0.0 miles
  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
  • Riviera Cancun Golf Resort - 7 min drive - 2.2 miles
  • Delfines Beach - 23 min drive - 10.3 miles
  • La Isla Shopping Mall - 32 min drive - 15.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Digit Bar - ‬19 min drive
  • ‪Lobby Bar - ‬2 min walk
  • ‪Aroma Café - ‬19 min drive
  • ‪Copal - ‬18 min drive
  • ‪Grand Lobby Bar - ‬18 min walk

About this property

Moon Palace Nizuc - All inclusive

4.5-star beachfront property near Moon Palace Golf Club
Some rates at Moon Palace Nizuc - All inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Moon Palace Nizuc - All inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served, and guests can also enjoy a free manager's reception. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 709 guestrooms or units
  • 3 levels
  • 34 buildings
  • 6 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Moon Palace Nizuc - All inclusive offers 709 accommodations with indoor private hot tubs and minibars. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 47-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

AWE Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 47-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 005-007-000963/2025

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Frequently asked questions

How close is Moon Palace Nizuc - All inclusive to the airport?

Moon Palace Nizuc - All inclusive is 7.7 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Moon Palace Nizuc - All inclusive?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Moon Palace Nizuc - All inclusive on Apr 12, 2026 start from $462, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moon Palace Nizuc - All inclusive have an airport shuttle?

Moon Palace Nizuc - All inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 26 per person, roundtrip.

How close is Moon Palace Nizuc - All inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Moon Palace Nizuc - All inclusive offer free breakfast?

Yes, Moon Palace Nizuc - All inclusive offers free breakfast.

Is there a casino at Moon Palace Nizuc - All inclusive?

No, there is no casino at this property, but Dubai Palace Casino (22-min drive) and Royal Yak Casino and Sports Book (22-min drive) are nearby.

What time is check-in at Moon Palace Nizuc - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Moon Palace Nizuc - All inclusive?

This property offers free self parking and valet parking.

Does Moon Palace Nizuc - All inclusive have a pool?

Moon Palace Nizuc - All inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Moon Palace Nizuc - All inclusive have a restaurant?

There are 6 onsite restaurants, offering options like Mexican cuisine, pool views, and brunch.

Does Moon Palace Nizuc - All inclusive have a spa?

Pamper yourself with a day at AWE Spa, where you can enjoy hot stone massages, mani/pedis, and aromatherapy.

How close is Moon Palace Nizuc - All inclusive to downtown Cancun?

Moon Palace Nizuc - All inclusive is 12.1 mi away from Cancun.

Moon Palace Nizuc - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1003 reviews
Rating 8 - Good. 202 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Fermin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Customer Service.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ketsara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great services, great food,
Stayed 3 nights in Jan 2026

10/10 Excellent

Eunice

Liked: Cleanliness, amenities, property conditions & facilities
Everything! Clean room, nice staff, great food!
Stayed 3 nights in Dec 2025

4/10 Poor

Alonso, Las Vegas

Traveled with family
Liked: Cleanliness
Room was ok.. A little dated. TV wasn’t working. I called and they sent someone and it took 4 trips for them to fix it, one of which they tried to come in at almost 2am while we were sleeping already. Who does that? It was a party of 3 and I requested 2 beds, they gave me a king sized bed only. Had to call and they brought a roll away bed. The bad part was that they didn’t even bother to tell me at check in. The room constantly smelled like sewage. The food was mediocre at best. The resort credit that Expedia offers is misleading. It can only be used for the spa and certain tours but not all tours. It’s not for typical room charges. I won’t be staying here again.
Stayed 4 nights in Dec 2025

4/10 Poor

Hema

Traveled with family
Food
Stayed 5 nights in Dec 2025

10/10 Excellent

Manikandan

Stayed 4 nights in Dec 2025

8/10 Good

Susan E, san Clemente

Stayed 4 nights in Dec 2025

10/10 Excellent

Sanjana

Stayed 3 nights in Dec 2025

8/10 Good

Brindha

Nice resort with lot of amenities
Stayed 4 nights in Dec 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service and staff were outstanding, especially since it was high season.
Stayed 4 nights in Dec 2025

10/10 Excellent

isamu

Stayed 5 nights in Dec 2025

10/10 Excellent

Zsaella

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean resort, friendly staff, lots of activities for families, lots of food options, loved the Christmas village with the train ride, dessert and drink set up. What I would change though is the over priced day pass to the Grand.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall this place is simply fantastic. The vibe, atmosphere, quality/condition of everything, restaurants, staff, etc., are all amazing. It's clean, fresh, and highly enjoyable. The pool area is wonderful, very big with multiple bars, and easy to get chairs w/ umbrellas without any hassle. The beach was nice too but nothing spectacular. The main issue is the relentless effort to sell you a palace membership. It is worse than any timeshare presentation/sales effort that I've ever had to endure. They lied and said it wouldn't be a sales pitch, then said 90 minutes (it was over 2.5 hours long), and even after three different people tried browbeating us into purchasing and we still refused, even leaving we had to deal with 2 other hard sells by people, one of which literally followed us out the door trying to get us to buy something. Even on checkout day, waiting for our ride, yet another guy tried hard to get us to buy something. It ruined one entire afternoon of our stay and left a bad taste. I advise you to avoid it at all costs, I will never sit through it again. It is simply relentless and brutal. Only other complaint is the mix drinks at the pool/beach -- they put little to no alcohol in them. I could drink 7 margaritas and not feel anything. Stick with beer or watch them make your drink so you can ensure they are actually putting real booze in it.
Stayed 5 nights in Dec 2025

2/10 Terrible

Rajesekhar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was bad. Rooms are ok.
Stayed 3 nights in Dec 2025

8/10 Good

Himanshu Kumar

Stayed 5 nights in Dec 2025

10/10 Excellent

Byeong Ju

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good food!
Stayed 2 nights in Dec 2025

8/10 Good

Holly

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Some of the nicest staff I’ve met traveling anywhere. GREAT for kids! Make reservations early or you’ll get stuck with buffet. A lot of trying to upsell people.hotel is big and can be overwhelming so jus do your planing.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tiesha

Traveled with family and small children, Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a oceanfront room and the view was absolutely gorgeous. The food was great, the property was absolutely amazing, and staff was friendly. The only observation I have was we didn’t receive enough towels daily even after several requests.
Stayed 4 nights in Dec 2025

8/10 Good

Rosa

The inside of the hotel was perfect, but we don’t liked the sea… it was so badly looking like duty inside and very dark water
Stayed 5 nights in Oct 2025

10/10 Excellent

Kunal P.

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hot tub didn’t work out for us. They need more fresh hot breakfast options
Stayed 5 nights in Dec 2025

10/10 Excellent

AREREUM

Traveled with family
Liked: Amenities, property conditions & facilities
room is normal but service is really nice.
Stayed 4 nights in Dec 2025

2/10 Terrible

Raghav

Stayed 4 nights in Dec 2025

10/10 Excellent

Ram

Stayed 5 nights in Dec 2025

10/10 Excellent

Abhishek

Stayed 3 nights in Dec 2025

2/10 Terrible

Sheetal

Traveled with family
Disliked: Cleanliness
The room was not as expected, we changed like 4 times due to the shower door was not closing and all the water coming out, second time there was a big lizard in the room, the beach view was not even worth to pay extra since it was still the garden or building view and far away there was a beach you can see.
Stayed 4 nights in Dec 2025