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Moon Palace Nizuc - All inclusive

5.0 star property
5-star beachfront property near Moon Palace Golf Club

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Superior Governor Suite Ocean View - King Size Bed | Premium bedding, down comforters, memory foam beds, minibar
Superior Governor Suite Ocean View - King Size Bed | Sundeck
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500
  • Place, Moon Palace Golf Club
    ‪1 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪32 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Deluxe Garden View - Kids & Teens Free

Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Garden View - Kids & Teens Free

8.8 out of 10
Excellent
(62 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Ocean View - Kids & Teens Free

8.6 out of 10
Excellent
(17 reviews)
  • Partial ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front - King Size Bed

Premium bedding, down comforters, memory foam beds, minibar

Superior Honeymoon Suite Ocean Front - King Size Bed

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean Front - Kids & Teens Free

View from room

Superior Deluxe Ocean Front - Kids & Teens Free

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, down comforters, memory foam beds, minibar

Superior Governor Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free | Premium bedding, down comforters, memory foam beds, minibar

Superior Family Suite Garden View - Kids & Teens Free

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Garden view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Three Bedroom Villa

Three Bedroom Villa | Premium bedding, down comforters, memory foam beds, minibar

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

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Moon Palace Cancun - All-Inclusive

Cancun
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 3,075 reviews
$439 nightly
The price is $536
May 14 - May 15
Total with taxes and fees
Moon Palace Cancun - All-Inclusive

About the neighborhood

Cancun

Beachside getaway.Stay at this Cancun property and you'll be within 2 miles (3 km) of Moon Palace Golf Club and 9 miles (15 km) of Riviera Cancun Golf Resort. Delfines Beach is within 12 miles (20 km) and Maya Museum of Cancun is within 16 miles (25 km).

What's nearby

  • Moon Palace Golf Club - 1 min walk - 0.0 miles
  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
  • Riviera Cancun Golf Resort - 8 min drive - 2.6 miles
  • Delfines Beach - 32 min drive - 15.9 miles
  • La Isla Shopping Mall - 45 min drive - 20.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Digit Bar - ‬19 min drive
  • ‪Lobby Bar - ‬2 min walk
  • ‪Aroma Café - ‬19 min drive
  • ‪Copal - ‬18 min drive
  • ‪Grand Lobby Bar - ‬18 min walk

About this property

Moon Palace Nizuc - All inclusive

5-star beachfront property near Moon Palace Golf Club
Moon Palace Nizuc - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Moon Palace Nizuc - All inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served, and guests can also enjoy a free manager's reception. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Cancun property.

  • 709 guestrooms or units
  • 3 levels
  • 34 buildings
  • 6 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Moon Palace Nizuc - All inclusive offers 709 accommodations with indoor private hot tubs and minibars. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 47-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

AWE Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Aerial view
Moon Palace Cancun - All-Inclusive
Cancun
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 3,075 reviews
$439 nightly
The price is $536
May 14 - May 15
Total with taxes and fees
Moon Palace Cancun - All-Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 47-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 005-007-000963/2025

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Frequently asked questions

How close is Moon Palace Nizuc - All inclusive to the airport?

Moon Palace Nizuc - All inclusive is 7.7 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Moon Palace Nizuc - All inclusive?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Moon Palace Nizuc - All inclusive on May 20, 2026 start from $509, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moon Palace Nizuc - All inclusive have an airport shuttle?

Moon Palace Nizuc - All inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 26 per person, roundtrip.

How close is Moon Palace Nizuc - All inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Moon Palace Nizuc - All inclusive offer free breakfast?

Yes, Moon Palace Nizuc - All inclusive offers free breakfast.

Is there a casino at Moon Palace Nizuc - All inclusive?

No, there is no casino at this property, but Dubai Palace Casino (22-min drive) and Royal Yak Casino and Sports Book (22-min drive) are nearby.

What time is check-in at Moon Palace Nizuc - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Moon Palace Nizuc - All inclusive?

This property offers free self parking and valet parking.

Does Moon Palace Nizuc - All inclusive have a pool?

Moon Palace Nizuc - All inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Moon Palace Nizuc - All inclusive have a restaurant?

There are 6 onsite restaurants, offering options like Mexican cuisine, pool views, and brunch.

Does Moon Palace Nizuc - All inclusive have a spa?

Pamper yourself with a day at AWE Spa, where you can enjoy massages, hydrotherapy, and body wraps.

How close is Moon Palace Nizuc - All inclusive to downtown Cancun?

Moon Palace Nizuc - All inclusive is 12.1 mi away from Cancun.

Moon Palace Nizuc - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 645 out of 1007 reviews
Rating 8 - Good. 201 out of 1007 reviews
Rating 6 - Okay. 86 out of 1007 reviews
Rating 4 - Poor. 38 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The Moon Palace Nizuc was incredible! All inclusive is the way to go! The rooms, the staff, the facilities, the food, the activities and the beaches were amazing! My wife and I had an amazing time and we are coming back next year!
Stayed 5 nights in Feb 2026

10/10 Excellent

Avijit

Stayed 5 nights in Jan 2026

10/10 Excellent

James

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a great place for vacation. Excellent for couples, families, large and small groups. The staff is exceptionally friendly and attentive. There is an abundance of restaurant choices, both elegant and casual. The food is very good. The grounds are meticulously maintained as is the beach. So many activities to choose from amd there is even a minigolf course. Could not recommend this place enough. Can't get bored here even if you tried.
Stayed 4 nights in Feb 2026

2/10 Terrible

Elham Bayat

Stayed 5 nights in Jan 2026

8/10 Good

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, pleasant staff, the grounds are gorgeous, water park a bit disappointing staff on the Grand are not as pleasant ( or polite) as at the Nizuc. Do not fall for the trap of watching the presentation not even for free perks
Stayed 6 nights in Dec 2025

10/10 Excellent

Andrea Judith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I had great time. The staff were extremely attentive. Although the weather was a bit chilly we had a ball. We left the icebox of NYC. My second time being at the moon palace. It did not disappoint! Will be back!
Stayed 5 nights in Jan 2026

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful. The staff were very polite and helpful. Beautiful pools and the beach was gorgeous. Plenty to do and lots of places to eat.
Stayed 7 nights in Jan 2026

10/10 Excellent

Han kyong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely perfect during our stay at Moon Palace.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

2/10 Terrible

Tahmineh Kazemian

Disliked: Cleanliness, property conditions & facilities
The beds were extremely small and completely unsuitable for two adults. We constantly felt like we were going to fall off. The mattress was the worst quality we have ever experienced and caused serious back pain. We stayed for 7 nights and complained multiple times, but nothing was done and the mattress was never changed. This is unacceptable for an all-inclusive resort and absolutely not worth the price.
Stayed 7 nights in Jan 2026

10/10 Excellent

Brad

Stayed 2 nights in Feb 2026

10/10 Excellent

Salim, Grande Prairie

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and clean. Staff were very helpful and courteous. I highly recommend this resort. Food was awesome too.
Stayed 5 nights in Jan 2026

10/10 Excellent

manikdeep singh, toronto

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice staying here we lived jn nizuk no compliant on anything, food, kids activities, shows all was amazing. It is amazing for families
Stayed 4 nights in Jan 2026

10/10 Excellent

Mekayla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, Great food, beautiful resort, staff was impeccable! We even had issues trying to get back to Texas during the snow storm...the managers were so accommodating! They clearly cared more about customer satisfaction than money! Hard to find! Be back in March for our wedding because we were so pleased!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jose

Stayed 4 nights in Jan 2026

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The whole facility was clean. Staff was great and very attentive. Food was top notch and entertainment was grand.
Stayed 3 nights in Jan 2026

6/10 Okay

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and staff was nice,
Stayed 8 nights in Dec 2025

6/10 Okay

Ekjot

Stayed 6 nights in Jan 2026

8/10 Good

MAHMOUD OMAR

Liked: Cleanliness, amenities, property conditions & facilities
T
Stayed 4 nights in Jan 2026

6/10 Okay

Erin

Stayed 4 nights in Jan 2026

2/10 Terrible

Aneil

Stayed 6 nights in Jan 2026

10/10 Excellent

Jason

Stayed 1 night in Jan 2026

10/10 Excellent

Ljindita

Stayed 6 nights in Jan 2026

10/10 Excellent

Jesse

Stayed 6 nights in Jan 2026

6/10 Okay

Mandeep

Traveled with family and small children, Traveled with group
Liked: Amenities
Too big, if room is far from lobby you will be always waiting for carts, wasting lots of time.
Stayed 2 nights in Jan 2026