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Sunset Royal Beach Resort - All Inclusive

4.0 star property
4-star beachfront property near Chac Mool Beach

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Photo gallery for Sunset Royal Beach Resort - All Inclusive

Room amenity
Free minibar, in-room safe, desk, iron/ironing board
Standard Room | Room amenity
Room amenity
Free minibar, in-room safe, desk, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulkan Km. 10 Zona Hotelera, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Forum Beach
    ‪11 min walk‬
  • Place, Cancun Convention Center
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

7.6 out of 10
Good
(27 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, Lagoon View

Family Room, Lagoon View | Free minibar, in-room safe, desk, iron/ironing board

Family Room, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, Ocean View

Family Room, Ocean View | Free minibar, in-room safe, desk, iron/ironing board

Family Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Studio Suite, Ocean View

Family Studio Suite, Ocean View | Living area | Flat-screen TV, DVD player

Family Studio Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Cancun

Beachside getaway.Within a 10-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Chac Mool Beach. Nichupté Lagoon and Forum By The Sea Mall are also within half a mile (1 km).

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Forum Beach - 11 min walk - 0.6 miles
  • Forum By The Sea Mall - 11 min walk - 0.6 miles
  • Cancun Convention Center - 16 min walk - 0.9 miles
  • Caracol Beach - 5 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪The Surfin Burrito - ‬6 min walk
  • ‪El Mirador - ‬7 min walk
  • ‪Snack Grand Park - ‬6 min walk
  • ‪Flor De Sal - ‬6 min walk
  • ‪Level 18 - Royalton Suites Cancun Rooftop - ‬4 min walk

About this property

Sunset Royal Beach Resort - All Inclusive

4-star beachfront property near Chac Mool Beach
Sunset Royal Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sunset Royal Beach Resort - All Inclusive offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served. Public spaces have free WiFi.

A fitness center, spa services, and a terrace are also featured at the business-friendly Sunset Royal Beach Resort - All Inclusive. Free self parking is available.

This 4-star Cancun property is smoke free.

  • 234 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
Sunset Royal Beach Resort - All Inclusive offers 234 air-conditioned accommodations with DVD players and free minibar items. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Ya'ax Ché Spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

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  • Hot tub
  • Breakfast included
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 25

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night
  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Partner property access
  • Partner property beach club access
  • Partner property pool access

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property is also known as

Royal Sunset Beach Resort

Royal Sunset Resort

Sunset All Inclusive

Sunset Royal Beach

Sunset Royal Beach All Inclusive

Sunset Royal Beach Cancun

Sunset Royal Beach Resort

Sunset Royal Beach Resort All Inclusive

Sunset Royal Beach Resort All Inclusive Cancun

Sunset Royal Resort

Sunset Royal Beach All Inclusive Cancun

Sunset Royal Inclusive Cancun

Sunset Royal Inclusive Cancun

Sunset Royal Beach Resort - All Inclusive Cancun

Sunset Royal Beach Resort - All Inclusive All-inclusive property

Frequently asked questions

How close is Sunset Royal Beach Resort - All Inclusive to the airport?

Sunset Royal Beach Resort - All Inclusive is 13.7 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Sunset Royal Beach Resort - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Sunset Royal Beach Resort - All Inclusive.

How close is Sunset Royal Beach Resort - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Sunset Royal Beach Resort - All Inclusive offer free breakfast?

Yes, Sunset Royal Beach Resort - All Inclusive offers free breakfast.

Is there a casino at Sunset Royal Beach Resort - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (13-min drive) and Dubai Palace Casino (15-min drive) are nearby.

What time is check-in at Sunset Royal Beach Resort - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Sunset Royal Beach Resort - All Inclusive?

This property offers free self parking.

Does Sunset Royal Beach Resort - All Inclusive have a pool?

Sunset Royal Beach Resort - All Inclusive features an outdoor pool.

Does Sunset Royal Beach Resort - All Inclusive have a restaurant?

Sunset Royal Beach Resort - All Inclusive is home to Acuario, which features international cuisine.

Does Sunset Royal Beach Resort - All Inclusive have a spa?

Pamper yourself with a day at Ya'ax Ché Spa, where you can enjoy mani/pedis, body treatments, and massages.

How close is Sunset Royal Beach Resort - All Inclusive to downtown Cancun?

Sunset Royal Beach Resort - All Inclusive is 2.2 mi away from Avenida Kukulkan.

Sunset Royal Beach Resort - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 148 out of 545 reviews
Rating 8 - Good. 176 out of 545 reviews
Rating 6 - Okay. 101 out of 545 reviews
Rating 4 - Poor. 63 out of 545 reviews
Rating 2 - Terrible. 57 out of 545 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Sandy

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Could not get american dollars at hotel. We could not make change as well. Make sure you bring smaller bills staff was courteous. Check out is posted for 11am but was called that morning to be out by 9pm. Our flight was later so we had to sit on n lobby longer than expected due to getting kicked out of our room at 9am.
Stayed 4 nights in Feb 2026

8/10 Good

Charlotte

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean rooms and the staff!
Stayed 7 nights in Feb 2026

6/10 Okay

Greg

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Original room was unsatisfactory. Towels in the bathroom were like shredded rags. Food was mediocre.
Stayed 4 nights in Feb 2026

6/10 Okay

leanne marie

Liked: Cleanliness, property conditions & facilities
Nothing in minibar. 1 bed and 1 washcloth for 2 ppl. Restaurant over 1 hour wait. No money at hotel for change or exchange for 2 days
Stayed 4 nights in Feb 2026

2/10 Terrible

Rachelle

The hotel Expedia recommended was overbooked. When we arrived at Sunset Royal Beach, an all inclusive hotel, they checked us in and after we paid the room taxes they informed us they were overbooked. They said they would put us in a better hotel that was down the street; however, the hotel, Hacienda Tres Ríos was an hour away. The room was supposed to be an upgrade but we had to ask them to stock the refrigerator, bring a blow dryer, the phone wasn’t working properly, the plug next to the bed wasn’t working, the back door wouldn’t lock properly and a small wooden door fell off the wall because it wasn’t mounted properly to the wall. The screw from the door scratched my friend’s hand when she attempted to catch the small door from hitting the floor. We attempted to order cocktails and were told we couldn’t order the premium alcohol. We attempted to order a ribeye steak and we were told we couldn’t order the premium items on the menu. We paid for an all inclusive resort and now it was no longer all inclusive for us. The ocean was not a pretty blue color like we thought we were getting and what we had paid for at the other hotel. There was no shopping areas around us so if we wanted to go shopping in Cancun we had to pay for a taxi to take us an hour away. We met approx. 10 other families that were sent to this hotel due to overbooking at Sunset Royal Beach. It appeared that Sunset Royal Beach purposely overbooked their hotel so they could send people to Hacienda Tres Ríos.
Stayed 3 nights in Feb 2026

2/10 Terrible

Yessica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were not able to check into Sunset Royal. Apparently, they had overbooked and sent us to a different resort with restrictions and horrible location. We met a few other families with the same situation, and they also booked with Expedia. Are they doing it to all Expedia Reservations? I am losing faith in Expedia. Ruined my vacation.
Stayed 3 nights in Feb 2026

6/10 Okay

Joshua

Stayed 5 nights in Feb 2026

10/10 Excellent

Amanda

Liked: Cleanliness, amenities
Great time, good entertainment at the hotel. Drinks were good.
Stayed 4 nights in Nov 2025

6/10 Okay

Jacob

Traveled with partner
Liked: Cleanliness
Room was noisy, and has single facial, hand, and bath towel for 2 guest, multiple requests to receive additional towel. A la carte dinning was mediocre. No menu available you had to view it from your cellphone . Seafood choices was limited to tilpia every day. Leftover from lunch served as Asian stir-fry at nite. Free water taxi was nice but did not follow the schedule. Had to wait 30 plus minutes to show up Seems understaffed at times, only had a single cook during lunch at the Marina resort outdoor dinning, had to wait 30 minutes to get our food, and our pizza was burnt Free water sport only had a few kayaks, no paddle board or pedal boat
Stayed 2 nights in Feb 2026

6/10 Okay

Jacob

Traveled with partner
Liked: Cleanliness
Room 405 was noisy, we were exposed to the kitchen and Capriccio restaurant noises until very late at night and again early in the morning. Reception did move us to room 326 away from restaurant, but we were left stranded 2 hrs Without a room for 2 hrs because the new room was not cleaned until 430 pm. The hot water system is deficient, shower had to run for 10 minutes before getting hot water. Only 1 of the 3 hot tub had functional water jet and water temperature was lukewarm, not hot. Restaurant dinning service was very slow, and of spotty quality. The Tepanyaki beef,shrimp and chicken ordered did not come with any shrimp, and consisted of leftover beef and chicken fajitas from lunch. The breakfasts are much better than their dinner. The staffs were very courteous and accommodating.
Stayed 2 nights in Feb 2026

6/10 Okay

Andrew

Stayed 4 nights in Feb 2026

10/10 Excellent

Carlota

Stayed 4 nights in Feb 2026

4/10 Poor

Gabrielle

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beach was very nice,rooms were very clean but food and drinks weren’t the best.
Stayed 5 nights in Feb 2026

10/10 Excellent

Luis

Stayed 4 nights in Dec 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, drinks in fridge, great staff, beach, food.
Stayed 6 nights in Dec 2025

10/10 Excellent

Maria Victoria

Liked: Cleanliness
Stayed 4 nights in Dec 2025

10/10 Excellent

Zihao

Stayed 6 nights in Dec 2025

8/10 Good

Justin

Stayed 2 nights in Jan 2026

10/10 Excellent

Mary Ira

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!! They’re so accommodating and flexible. They made sure we would enjoy our stay here. And loved the food!! Food in the buffet was not the same everyday, which I really liked. Definitely recommended!!
Stayed 5 nights in Dec 2025

8/10 Good

Shruti

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. We just had one bad dinner experience where almost all the food during dinner was over 1.5 hours before the restaurant closing time.
Stayed 4 nights in Dec 2025

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was always very clean and the staff were nice. The food was ok nothing too crazy.
Stayed 5 nights in Dec 2025

10/10 Excellent

Nakia DaFina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful!!!!!
Stayed 7 nights in Dec 2025

4/10 Poor

Rajesh

Traveled with family and small children
Liked: Cleanliness
Not good for vegetarians
Stayed 4 nights in Dec 2025

6/10 Okay

RAMAKRISHNA

Traveled with family and small children
Resort is good. Food was ok. Staff was courteous. You have all the amenities mentioned. Beach is accessible and beautiful. But, this is more of a hotel than resort. Definitely not 4 stars. Very deceiving about rooms as beach view rooms has balcony but only for standing, it is not a conventional balcony. It’s a half baked experience rather than a full scale resort experience. Food could be better. I booked it last minute but would have probably researched better before booking. Not entirely satisfied but we were active and took trip to isla and xcaret so our trip went well. Hotel (not resort) doesn’t deserve a 4 star for sure.
Stayed 4 nights in Dec 2025

8/10 Good

mohammad

Traveled with family
Liked: Cleanliness
room was good, food quality specially the fish (cheapest tilapia fish was served again and again had no choice but to eat) was bad. Think twice before booking the second trip at this location.
Stayed 4 nights in Dec 2025