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4.3 out of 5

"The staff was very friendly and they were constantly cleaning. I enjoyed the food. You can tell that chefs put a lot of thought into it. My room was o ... " More

By a verified traveler on Thu 22 Apr 2021

Hotel Description

4-star beachfront property near Mujeres Beach

Beachfront retreat

You'll be within 3 miles (5 km) of Mujeres Beach and 6 miles (10 km) of Playa Mujeres Golf Club with a stay here. Punta Sam Beach and Punta Sam Ferry Terminal are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Enjoy a day at the beach snorkeling, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and supervised childcare is an added bonus.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 740 guestrooms offer free WiFi and balconies or patios. Living rooms, minibars, and free bottled water are also available.

Standard Double Room (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, Partial Ocean View (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room (B)

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Family Suite, 2 Bedrooms (M)

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Suite (M)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, Partial Ocean View (B)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Riu Dunamar All Inclusive ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Riu Dunamar All Inclusive

Everyone (9) Couples (3) Family (4)
4 out of 5

Posted by on Jun 3, 2021

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5 out of 5
The staff was very friendly and they were constantly cleaning. I enjoyed the food. You can tell that chefs put a lot of thought into it. My room was ocean front and I enjoyed every bit of it!!!!

Posted by on Apr 22, 2021

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5 out of 5

Posted by on Apr 21, 2021

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5 out of 5
Overall very nice resort except its fairly isolated and taxi fare for 3 miles to the ferry port was over priced. 22 dollars each way which matched my day tour price to isle majuries

Posted by on Apr 18, 2021

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4 out of 5
The beds were awful, like sleeping on a rock. There weren't hooks to hang towels/wet suits in the bathroom. Air conditioning wasn't cold enough. The food was mediocre. The staff was excellent. There were plenty of beach/pool chairs. It was very clean.

Posted by , from Chicago on Dec 8, 2020

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5 out of 5
THIS IS THE BEST RESORT THAT I HAVE HAD THE PLEASURE OF STAYING AT IN CANCUN!!! I WILL RETURN SOON.

Posted by , from Phenix City, AL on Nov 2, 2020

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4 out of 5
We stayed for 9 days and came back on 1/13. The good: 1. No seaweed in the water 2. New, clean facility 3. Nice beach and awesome pools (5 of them) 4. Water slides The not so good: 1. At lunch, sometimes the buffet was closed and you had to go to the one open restaurant out of 5. The Italian restaurant was not good. 2. There's a show every night. If you are ocean facing, it will be loud until 11. They particularly like Michael Jackson and do tributes to him. I think no one has told them the news. 3. At checkout, (12:00), we asked for an extension since our flight did not leave until 4:45. The resort was not full but they wouldn't give us one, unless we paid 880 pesos. I agreed to pay. When I presented my credit card, they wanted to also see my passport. Then they asked me to re-sign the credit card exactly how my passport was signed. Apparently, people don't like paying the extra money and dispute it as a lost credit card. I didn't like not being trusted after I spent 9 days there. 4. Too many kids. If you have kids, then you won't mind. If you don't, they will get on your nerves. Overall, a nice place with good employees but there are better places to stay. Probably won't be going back there.

Posted by on Jan 17, 2020

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3 out of 5
Nothing much for kids to do. If you're planning to go there with children, look else where. The beach is not that great, either. Expect to step on lots of seaweeds on the beach.

Posted by , from Northern Virginia on Aug 6, 2019

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4 out of 5
As I saw on other posts The pool is very warm, too warm to cool off. The beach was covered in seaweed. The food had a lot to be desired; over cooked, or several days old.

Posted by on Aug 4, 2019

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5 out of 5
Excellent 4 star All inclusive. Food and drinks plentiful, no waiting. Front desk responded to all request promptly. Beach service is great. Nightly entertainment good. .

Posted by on Jun 6, 2019

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All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Scuba-diving lessons
  • Snorkeling

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Taxes included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Childcare not included
  • Scuba diving excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Minibar (all beverages included)
  • Scuba lessons included
  • In-room liquor dispensers
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • All non-motorized water sports included
  • Onsite live performances included
  • Snorkeling included

Property Features

Riu Dunamar All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Riu Dunamar All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. A children's pool, a health club, and a nightclub are also featured at the family-friendly Riu Dunamar All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 4-star Costa Mujeres property.

  • 1 building
  • 740 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 swim-up bars
  • 6 bars or lounges
  • 128 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Number of living rooms
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun Intl. Airport (CUN) (35.7 km / 22.2 mi)
  • Parking: Free self parking

Room Amenities

Riu Dunamar All Inclusive offers 740 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate living rooms. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony or patio
  • Living room
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Isla Mujeres - This buffet restaurant serves breakfast, lunch, and dinner.

Kulinarium - This restaurant serves dinner only. Open daily.

Pompeya - This buffet restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Bamboo - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Las Brasas - This steakhouse serves dinner only. Open daily.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a health club, a spa tub, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Fitness classes on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Kayaking on site
  • Windsurfing on site

Spa Services

Renova Spa has 2 treatment rooms. Massages are available on the beach and in the spa; other services include facials and body treatments. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Spa tub in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages on beach
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Dunamar All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 25.35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
  • All-inclusive property Riu Dunamar All Inclusive Costa Mujeres
  • Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
  • Riu Dunamar All Inclusive All-inclusive property
  • Riu Dunamar All Inclusive Costa Mujeres
  • Costa Mujeres Riu Dunamar All Inclusive All-inclusive property
  • All-inclusive property Riu Dunamar All Inclusive Costa Mujeres
  • Costa Mujeres Riu Dunamar All Inclusive All-inclusive property
  • Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
  • Riu Dunamar All Inclusive All-inclusive property
  • Riu Dunamar All Inclusive Costa Mujeres
  • All-inclusive property Riu Dunamar All Inclusive
  • Riu Dunamar All Inclusive Costa Mujeres
  • Riu Dunamar All Inclusive All-inclusive property
  • Riu Dunamar All Inclusive All-inclusive property Costa Mujeres

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.