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Hotel Riu Dunamar - All Inclusive

3.5 star property
3.5-star beachfront property with 5 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Dunamar - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
6 bars/lounges, 2 swim-up bars, poolside bar
Lobby
2 bedrooms, free minibar, in-room safe, individually decorated
5 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast included
  • Spa

Explore the area

Map
Blvd. Costa Mujeres, Costa Mujeres, QROO, 77720
  • Mujeres Beach
    ‪10 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪55 min drive‬
  • North Beach
    ‪56 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Double Room, Partial Ocean View (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Standard Double Room (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Oceanfront (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Oceanfront (B2C-US)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

View all photos for Standard Double Room, Oceanfront (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Oceanfront (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (C)

8.6 out of 10
Excellent
(4 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Ocean View (C)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms (C)

  • 753 sq ft
  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, Partial Ocean View (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (C)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (C)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Connecting Rooms (C)

  • 388 sq ft
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, Partial Ocean View (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (L)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (L)

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Room (L)

  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Ocean View (L)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (M)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (M)

8.0 out of 10
Very good
(20 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (L)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (M)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Ocean View (M)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (M)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (M)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (E)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, 2 Bedrooms (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (E)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (E)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, 2 Bedrooms (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (M)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (M)

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (M)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms (M)

  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (U)

8.0 out of 10
Very good
(25 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (U)

8.2 out of 10
Very good
(155 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, Ocean View (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Ocean View (U)

9.2 out of 10
Wonderful
(30 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms (B2C-US)

  • 753 sq ft
  • Sleeps 5
  • 4 Twin Beds

View all photos for Suite (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (B2C-US)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (B2C-US)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

Flat-screen TV

Double Room, Ocean View (B2C-US)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (B2C-US)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Costa Mujeres

On the beach.Within 6 miles (10 km) of this property, you'll find Playa Mujeres Golf Club and Mujeres Beach. Punta Sam Ferry Terminal and Punta Sam Beach are also within 6 miles (10 km).

What's nearby

  • Playa Mujeres Golf Club - 7 min drive - 4.2 miles
  • Mujeres Beach - 10 min drive - 5.1 miles
  • Isla Mujeres Ferry Terminal - 55 min drive - 11.1 miles
  • North Beach - 56 min drive - 11.5 miles
  • Dolphin Discovery - 59 min drive - 13.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Isla Blanca - ‬7 min drive
  • ‪So Cal Gourmet Food Emporium - ‬4 min drive
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Braza Grill - ‬4 min drive

About this property

Hotel Riu Dunamar - All Inclusive

3.5-star beachfront property with 5 outdoor pools
Hotel Riu Dunamar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Dunamar - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this property measures 1378 square feet (128 square meters) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Dunamar - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Costa Mujeres property.

  • 1 building
  • 740 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 swim-up bars
  • 6 bars or lounges
  • Meeting rooms
  • 1378 sq ft of conference space
  • 128 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Hotel Riu Dunamar - All Inclusive offers 740 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include facials and body treatments. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

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Hotel Riu Palace Costa Mujeres - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,268 reviews
$321 nightly
The price is $387
Jul 11 - Jul 12
Total includes taxes and fees
Hotel Riu Palace Costa Mujeres - All Inclusive

Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Dunamar - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
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Riu Dunamar All Inclusive All-inclusive property
Riu Dunamar All Inclusive Costa Mujeres
Costa Mujeres Riu Dunamar All Inclusive All-inclusive property
All-inclusive property Riu Dunamar All Inclusive Costa Mujeres
Costa Mujeres Riu Dunamar All Inclusive All-inclusive property
Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
Riu Dunamar All Inclusive All-inclusive property
Riu Dunamar All Inclusive Costa Mujeres
All-inclusive property Riu Dunamar All Inclusive
Riu Dunamar All Inclusive
Hotel Riu Dunamar - All Inclusive Costa Mujeres
Hotel Riu Dunamar - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Dunamar - All Inclusive to the airport?

Hotel Riu Dunamar - All Inclusive is 22.2 mi (50-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Riu Dunamar - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Dunamar - All Inclusive.

How close is Hotel Riu Dunamar - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Dunamar - All Inclusive offer free breakfast?

Hotel Riu Dunamar - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Dunamar - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (21-min drive) and Royal Yak Casino and Sports Book (22-min drive) are nearby.

What time is check-in at Hotel Riu Dunamar - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Dunamar - All Inclusive?

This property offers free self parking.

Does Hotel Riu Dunamar - All Inclusive have a pool?

Hotel Riu Dunamar - All Inclusive features 5 outdoor pools and a children's pool.

Does Hotel Riu Dunamar - All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does Hotel Riu Dunamar - All Inclusive have a spa?

This property has a spa, which features massages, facials, and body treatments.

How close is Hotel Riu Dunamar - All Inclusive to downtown Costa Mujeres?

Hotel Riu Dunamar - All Inclusive is 1 mi away from Costa Mujeres.

Hotel Riu Dunamar - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 584 out of 1199 reviews
Rating 8 - Good. 312 out of 1199 reviews
Rating 6 - Okay. 163 out of 1199 reviews
Rating 4 - Poor. 71 out of 1199 reviews
Rating 2 - Terrible. 69 out of 1199 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Renelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches and resort!
Stayed 3 nights in Mar 2025

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and very clean! I would highly recommend this property!
Stayed 4 nights in Mar 2025

4/10 Poor

ALVARO

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was unpolite and they don’t like to explain anything. The food was hard to eat and tasteless
Stayed 3 nights in Mar 2025

2/10 Terrible

Samantha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything I did was a problem; got threatened 5 times for getting kicked out for literally having a good time because my group was “too loud” don’t know what they expect at an all inclusive resort. Never coming back here
Stayed 3 nights in Mar 2025

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Cordell

Stayed 4 nights in Mar 2025

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Gregory Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
nice place for the $$$
Stayed 3 nights in Mar 2025

10/10 Excellent

david

Liked: Cleanliness
Stayed 7 nights in Mar 2025

6/10 Okay

TRACIE

Traveled with family
Average property all around
Stayed 4 nights in Mar 2025

10/10 Excellent

Helio Jose Ferreira de

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good resort
Stayed 4 nights in Mar 2025

6/10 Okay

Jessica

Stayed 5 nights in Mar 2025

10/10 Excellent

Vladimir Khokhlov and Anna

Stayed 7 nights in Mar 2025

10/10 Excellent

Miguel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent Hotel, very clean and very good services!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 5 nights in Mar 2025

8/10 Good

Josiah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. Our kids loved the pools/waterpark and hanging out on the beach.
Stayed 7 nights in Mar 2025

8/10 Good

Kaden

Stayed 5 nights in Mar 2025

6/10 Okay

Gustavo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Bittersweet Vacations

They did not carry out the check in, even though I did it days in advance. They rented my room and made us wait for the room to be cleaned. At night after 11pm they made repairs, I could not sleep for several days. At the reception they do not answer calls. When I asked to replenish the drinks in the minibar, they came to remove the drinks and entered without permission, finishing my shower, very unpleasant, without an explanation, this due to a mistake. The staff did not have the professionalism to check and avoid an incident due to an error for another guest. For a five star hotel, the service was not appropriate, I stayed a week and what I received was an apology note, when I asked to speak to the manager in person to clarify the inconveniences and he did not agree to see me
Stayed 6 nights in Feb 2025

10/10 Excellent

Daniel, Maple

Liked: Cleanliness, staff & service, property conditions & facilities
It was we fun
Stayed 7 nights in Mar 2025

8/10 Good

Ella Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place! No complaints!
Stayed 5 nights in Mar 2025

10/10 Excellent

Kaylen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort was amazing, I would give it a 8/10. The room was really clean and the resort was well kept. The staff treated us great. The only reason it’s not a 10 is because of the location. It’s far off from everything & very secluded. Also, I wasn’t a huge fan of the food. Everything tasted pretty bland.
Stayed 4 nights in Feb 2025

10/10 Excellent

Hadasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch resort thats exactly as advertised. Any requests made through the app are actioned in less than an hour. I would highly recommend the resort and will hopefully return for another stay in the near future.
Stayed 4 nights in Feb 2025

6/10 Okay

Michaleine Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was huge and well kept, but it was far from most things so you had to take an Uber to do excursions.Or even to shop. The music was always techno loud around the pools.When you just want to relax sometimes it's annoying. Also, fire alarms went off in the middle of the night 2 nights.We were there which isn't pleasant.They were false alarms.
Stayed 7 nights in Feb 2025

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel property was very nice and clean. The pools were large and warm with plenty of seating. The beach was beautiful with plenty of seating. Besides the front desk staff (not very accommodating including not allowing us to check-in until 3:45 even though we arrived before 1), the remainder of the staff was great (we did tip them well) and more than willing to help. The entertainment wasn’t amazing but good enough. My complaint and why I likely wouldn’t return, is unfortunately the food and drinks were not very good. I saw this mentioned in many of the reviews but was hopeful they were just overly picky or had too high of expectations. We stayed for a week and my kids had a hard time finding something they liked and overall the food was just ok. The mixes for the drinks were very sugary and did not taste great. 5 star property but 3 star food.
Stayed 7 nights in Feb 2025