Hotel Riu Latino - Adults Only - All Inclusive

4.0 star property
4-star beachfront property with 5 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Latino - Adults Only - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
5 bars/lounges, 2 swim-up bars, 2 poolside bars
Lobby sitting area
Free minibar, in-room safe, blackout drapes, iron/ironing board
Water park

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪4 min drive‬
  • Place, North Beach
    ‪54 min drive‬
  • Place, Moon Palace Golf Club
    ‪60 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

Double Room Standard

  • 409 sq ft
  • Sleeps 3
  • Free WiFi

Double Room Standard with internal view

  • 409 sq ft
  • Sleeps 3
  • Free WiFi

Double Room with Partial Sea View

  • Partial sea view
  • 409 sq ft
  • Sleeps 3
  • Free WiFi

Double Room with Sea View

  • Sea view
  • 409 sq ft
  • Sleeps 3
  • Free WiFi

Double Room with Ocean View

  • Ocean view
  • 409 sq ft
  • Sleeps 3
  • Free WiFi

Double Room with Pool View

  • 409 sq ft
  • Sleeps 3
  • Free WiFi

Suite with Sea View

  • Sea view
  • 645 sq ft
  • Sleeps 2
  • Free WiFi

Double Room with Partial Sea View

  • Partial sea view
  • 409 sq ft
  • Sleeps 3
  • Free WiFi

Double Room with Sea View

  • Sea view
  • 409 sq ft
  • Sleeps 3
  • Free WiFi

Quadruple Room

  • 828 sq ft
  • Sleeps 4
  • Free WiFi

Double Room with Ocean View

  • Ocean view
  • 409 sq ft
  • Sleeps 3
  • Free WiFi

Double Room

  • 409 sq ft
  • Sleeps 3
  • Free WiFi

Suite with Sea View

  • Sea view
  • 645 sq ft
  • Sleeps 2
  • Free WiFi

Suite, Ocean View (U)

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Double Room (Tropical View, U)

9.2 out of 10
Wonderful
(104 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Standard Room (M)

9.0 out of 10
Wonderful
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Room (L)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Room, Courtyard View (E)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Double Room, Partial Ocean View (U)

8.8 out of 10
Excellent
(32 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Ocean View (U)

8.4 out of 10
Very good
(23 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Oceanfront (U)

10.0 out of 10
Exceptional
(5 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room (Swim-Up, U)

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Sea View (M)

9.0 out of 10
Wonderful
(4 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room (Swim-Up, M)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Sea View (M)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Ocean View (E)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Sea View (L)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Partial Sea View (M)

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Oceanfront (M)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Room, 2 Bedrooms (U)

9.0 out of 10
Wonderful
(2 reviews)
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

Family Room, 2 Bedrooms (M)

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

Double Room, Partial Sea View (L)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Family Room, 2 Bedrooms (L)

  • 829 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

Double Room (Swim-Up, L)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Standard Double Room, Oceanfront (L)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite (Swip-Up, B2C-US)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Ocean View (B2C-US)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Oceanfront (B2C-US)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Partial Ocean View (B2C-US)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Family Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

Standard Double Room (Tropical View, B2C-US)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, Ocean View (B2C-US)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room (Swip-Up, B2C-US)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room Standard with Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 3
  • Free WiFi

Double Room with Partial Sea View

  • Partial sea view
  • 409 sq ft
  • Sleeps 3
  • Free WiFi

Double Room with Sea View

  • Sea view
  • 409 sq ft
  • Sleeps 3
  • Free WiFi

Suite, Ocean View (C)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Double Room, Courtyard View (C)

8.6 out of 10
Excellent
(9 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Double Room, Partial Ocean View (C)

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Ocean View (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room (Swim-Up | C)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Family Room, 2 Bedrooms (C)

  • 829 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds
  • Free WiFi

Standard Double Room, Courtyard View (B2C-CA)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Double Room, Oceanfront (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room (Swim-Up | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds
  • Free WiFi

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Double Room (C)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, Sea View (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room, Partial Sea View (E)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Family Room, 2 Bedrooms (E)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

Double Room (Swim-Up, E)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Standard Double Room, Oceanfront (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

About the neighborhood

Costa Mujeres

Beachfront retreat .Your stay at this Costa Mujeres Resort Strip property places you within 3 miles (5 km) of Playa Mujeres Golf Club and Mujeres Beach. Punta Sam Ferry Terminal and Punta Sam Beach are also within 6 miles (10 km).

What's nearby

  • Playa Mujeres Golf Club - 4 min drive - 1.6 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 44 min drive - 17.0 miles
  • La Isla Shopping Mall - 54 min drive - 19.6 miles
  • North Beach - 54 min drive - 9.1 miles
  • Moon Palace Golf Club - 60 min drive - 26.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Grand Caribe - ‬19 min walk
  • ‪Kulinarium Riu Latino - ‬2 min walk
  • ‪Restaurante Grill - ‬19 min walk
  • ‪Isla Blanca - ‬3 min drive
  • ‪Velvet - ‬2 min walk

About this property

Hotel Riu Latino - Adults Only - All Inclusive

4-star beachfront property with 5 outdoor pools
Hotel Riu Latino - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Latino - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 5 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A steam room, barbecue grills, and a vending machine are also featured at Hotel Riu Latino - Adults Only - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Costa Mujeres property.

  • 1 building
  • 594 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 5 bars or lounges
  • Built in 2022
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Computer for guest use
  • ATM
  • Elevator
  • Smoking in designated areas
Hotel Riu Latino - Adults Only - All Inclusive offers 594 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. 55-inch plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Boat tours
  • Free water park
  • Full-service spa
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Latino - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 33.94 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Hotel Riu Latino - Adults Only - All Inclusive to the airport?

Hotel Riu Latino - Adults Only - All Inclusive is 20 mi (46-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Riu Latino - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Latino - Adults Only - All Inclusive.

How close is Hotel Riu Latino - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Latino - Adults Only - All Inclusive offer free breakfast?

Hotel Riu Latino - Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Hotel Riu Latino - Adults Only - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are nearby.

What time is check-in at Hotel Riu Latino - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Latino - Adults Only - All Inclusive?

This property offers free self parking.

Does Hotel Riu Latino - Adults Only - All Inclusive have a pool?

Hotel Riu Latino - Adults Only - All Inclusive features 5 outdoor pools.

Does Hotel Riu Latino - Adults Only - All Inclusive have a restaurant?

Hotel Riu Latino - Adults Only - All Inclusive is home to Moctezuma, which features international cuisine.

Does Hotel Riu Latino - Adults Only - All Inclusive have a spa?

This property has a spa, which features facials, aromatherapy, and massages.

How close is Hotel Riu Latino - Adults Only - All Inclusive to downtown Costa Mujeres?

Hotel Riu Latino - Adults Only - All Inclusive is 1.1 mi away from Costa Mujeres.

Hotel Riu Latino - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1355 out of 2164 reviews
Rating 8 - Good. 487 out of 2164 reviews
Rating 6 - Okay. 191 out of 2164 reviews
Rating 4 - Poor. 67 out of 2164 reviews
Rating 2 - Terrible. 64 out of 2164 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2026

4/10 Poor

Maria

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities
This was my first all inclusive experience and let me tell you I was not impressed. The food is absolutely terrible and the drinks are too nothing but well liquor and beer taste absolutely horrible. Would truly rather stay at a cheap hotel next to the beach and eat all the delicious food Mexico has to offer! Not worth the money at all.
Stayed 4 nights in Mar 2026

10/10 Excellent

Jody

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. Would stay again. Pros- buffet was great lots of choices Grounds and rooms were very clean Water slides were a lot of fun Staff was great, pools games were fun. Shows after dinner were entertaining Check in and check out were easy and accommodating Cons- Pepe’s by the pool was almost inedible Sports bar food was not great. Had to heat food up in the microwave Beach was a walk and there was so much seaweed we could not go in the water Expected more of the steak restaurant. It was below average and would not be happy if we had to pay for that dinner
Stayed 3 nights in Mar 2026

8/10 Good

Dominoe

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth, the room was very clean as was the property and pools. Food was good, plenary of options.
Stayed 5 nights in Mar 2026

10/10 Excellent

Daniel Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, food is ok, the staff was awesome. Pool was busy and people put their towels early in the morning and go back to their room. So he early.
Stayed 7 nights in Feb 2026

8/10 Good

TAMMY, Baker

Stayed 6 nights in Feb 2026

8/10 Good

Michael Keith

Liked: Cleanliness, property conditions & facilities
Everything was convenient
Stayed 2 nights in Feb 2026

8/10 Good

Kyle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here the week of the super bowl, and the staff was amazing, they gave us a room right above the night club and it was very loud the first night when we went to the front desk they had no problem changing our room, the food was very good, down side is that the restaurants fill up fast and you can't get in, but the buffet food was well above average. The entertainment staff was excellent. BEWARE!!!! of the event parties that take place at the Hotel Carribbe, do not go, the bus ride takes forever to get there and back and when you are there you run the risk of getting drugged, we talked with quite a few people and everyone had the exact same story of how they felt when they left there.
Stayed 7 nights in Feb 2026

8/10 Good

Troy Allen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and had plenty of room. Food was very good. Pool area was excellent !One major problem. Our room was directly above a nightclub that played music until 02:00! Had to use earplugs and pillow to sleep. That was every night!! I am going to write a separate letter to RIU company.
Stayed 5 nights in Feb 2026

10/10 Excellent

Katherine

Stayed 5 nights in Feb 2026

8/10 Good

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Food was a disappointment
Stayed 3 nights in Dec 2025

8/10 Good

Karlee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly & accommodating. The rooms were immaculate. Accommodating for food allergies, was not impressed by the food but to be expected with any all inclusive.
Stayed 4 nights in Feb 2026

10/10 Excellent

Ian matthew

Stayed 4 nights in Feb 2026

10/10 Excellent

Bruce

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Loved the pools being so close to the beach.
Stayed 4 nights in Feb 2026

2/10 Terrible

Hli

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
I stayed here last month and I would not suggest this place unless you want mediocre food, poor service and lack of empathy. My friend had an allergic reaction due to cross contamination and the best they could do was offer their apologies and a doctor for an extra fee. I dont know what kind of place that does not treat an allergic reaction with urgency. So if you potentially die on property, please do it elsewhere. They'll only offer fake apologies and thoughts and prayers. Ive heard of a lot of people getting sick from the food here. Get travelers insurance! The steak house had one of the worst steak in the world, the asian restaurant had gas station sushi and everything was a buffet. The main buffet was probably their saving grace. We just went off property for better food. House keeping was also on the low end too. Towels werent delievered after we requested them. Even after they said that they've done it. Bedsheets werent changed. The bed was just remade. My friend had a blood stain on the sheet that was there for three days and we requested
Stayed 5 nights in Jan 2026

8/10 Good

Jason

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and property. Staff are nice. Great shows & entertainment! Food was lacking. Not many options to choice from and definitely missed having room service , like we have always had at other brand in the past. But it was over all good!
Stayed 4 nights in Jan 2026

10/10 Excellent

Jason John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the rooms to the staff the whole stay was 10/10 everyone was polite and helpful. Zero complaints will defiantly be returning been to Mexico 5 times and this is by far my favorite place
Stayed 5 nights in Feb 2026

10/10 Excellent

Elisabeta

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was clean
Stayed 6 nights in Jan 2026

6/10 Okay

Brenda

Traveled with group
Liked: Cleanliness, property conditions & facilities
Restaurants need a lot of work. The food was the worse part of the stay. The beds were very small and had no blanket, only sheets.
Stayed 3 nights in Feb 2026

10/10 Excellent

erika

Everyone was so nice! The swim up pool room was exactly what we wanted.
Stayed 8 nights in Jan 2026

10/10 Excellent

Sunny

Stayed 5 nights in Feb 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The resort was very well maintained. The staff was friendly and helpful. Beautiful grounds. The food was very good. We will go back.
Stayed 7 nights in Jan 2026

6/10 Okay

Jason Richard

Staff is the best part about this resort! Always smiling and happy. The food is the worst. I wasn’t expecting 5 star food but this was just plain bad & I actually lost weight on vacation. Just overall not worth the price.
Stayed 5 nights in Jan 2026

6/10 Okay

Erika

Traveled with partner
Liked: Cleanliness
staff was great, I was dissapointed no hot tubs anywhere in the resort. The days we went it was cold so we couldnt really use the pools since they were all outside. Would have been nice to have indoor pools as well.
Stayed 3 nights in Jan 2026

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort was incredible. The staff was friendly. They work very hard for their guests. The entire place was clean lots of entertainment. Plenty of bars to get all the drinks you want. I’ve been two different all-inclusive resorts and they only have one or two bars available because they really don’t want to serve you alcohol cause it cost the money. This place had bars everywhere. Food was good as well.
Stayed 7 nights in Jan 2026