See all properties

Grand Palladium Select Costa Mujeres - All Inclusive

5.0 star property
5-star beachfront property with 3 outdoor pools

Choose dates to view prices

Photo gallery for Grand Palladium Select Costa Mujeres - All Inclusive

3 outdoor pools, open 8 AM to 8 PM, pool umbrellas, sun loungers
Creator video - submitted by _GQTone Destinations
8 restaurants, breakfast, lunch served; local and international cuisine
8 restaurants, breakfast, lunch served; local and international cuisine
Junior Suite Poolside Ocean View | Free minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

View in a map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Place, Playa Mujeres Golf Club
    ‪18 min walk‬
  • Place, Mujeres Beach
    ‪6 min drive‬
  • Place, North Beach
    ‪52 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for Junior Suite Garden View

Free minibar, in-room safe, desk, blackout drapes

Junior Suite Garden View

8.6 out of 10
Excellent
(38 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside

View from room

Family Selection Junior Suite Beachside

9.6 out of 10
Exceptional
(4 reviews)
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View Single Use

Free minibar, in-room safe, desk, blackout drapes

Junior Suite Garden View Single Use

9.8 out of 10
Exceptional
(9 reviews)
  • 710 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside | Free minibar, in-room safe, desk, blackout drapes

Junior Suite Poolside

9.0 out of 10
Wonderful
(52 reviews)
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View | View from room

Junior Suite Poolside Ocean View

8.4 out of 10
Very good
(9 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Ocean View

Free minibar, in-room safe, desk, blackout drapes

Family Selection Junior Suite Beachside Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 710 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View

Family Selection Junior Suite Beachside Panoramic Ocean View | Free minibar, in-room safe, desk, blackout drapes

Family Selection Junior Suite Beachside Panoramic Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 710 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Pool Access

Junior Suite Pool Access | Free minibar, in-room safe, desk, blackout drapes

Junior Suite Pool Access

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Loft Suite Jacuzzi Terrace

Loft Suite Jacuzzi Terrace | Free minibar, in-room safe, desk, blackout drapes

Loft Suite Jacuzzi Terrace

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Pool Access Beachside

Family Selection Junior Suite Pool Access Beachside | Free minibar, in-room safe, desk, blackout drapes

Family Selection Junior Suite Pool Access Beachside

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Loft Suite Jacuzzi Terrace

Free minibar, in-room safe, desk, blackout drapes

Family Selection Loft Suite Jacuzzi Terrace

  • 1066 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Loft Suite Jacuzzi Terrace Ocean View

Family Selection Loft Suite Jacuzzi Terrace Ocean View | Free minibar, in-room safe, desk, blackout drapes

Family Selection Loft Suite Jacuzzi Terrace Ocean View

  • 1066 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

You may also like

Ad
1 bedroom, pillowtop beds, laptop workspace, free WiFi

Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive

Costa Mujeres
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
$487 nightly
The price is $487
Dec 12 - Dec 13
Total with taxes and fees
Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive

About the neighborhood

Costa Mujeres

Beachfront retreat .At this Costa Mujeres property, you'll be within 9 miles (15 km) of Ultramar Ferry Puerto Juárez and 12 miles (20 km) of Plaza 28. North Beach and Cancun Underwater Museum are also in the region.

What's nearby

  • Playa Mujeres Golf Club - 18 min walk - 1.0 mile
  • Mujeres Beach - 6 min drive - 2.0 miles
  • Ultramar Ferry Puerto Juárez - 15 min drive - 7.3 miles
  • North Beach - 52 min drive - 8.3 miles
  • Dolphin Discovery - 56 min drive - 10.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Kulinarium Riu Latino - ‬4 min drive
  • ‪Velvet - ‬4 min drive
  • ‪Isla Blanca - ‬8 min walk
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive

About this property

Grand Palladium Select Costa Mujeres - All Inclusive

5-star beachfront property with 3 outdoor pools
Grand Palladium Select Costa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Grand Palladium Select Costa Mujeres - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free.

This 5-star Costa Mujeres property is smoke free.

  • 493 guestrooms or units
  • 3 levels
  • 6 buildings
  • 8 dining venues
  • 10 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Grand Palladium Select Costa Mujeres - All Inclusive offers 493 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. 55-inch Smart televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

3 outdoor pools, cabanas (surcharge), pool umbrellas
Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 115 reviews
$491 nightly
The price is $598
Dec 11 - Dec 12
Total with taxes and fees
Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Palladium Select Costa Mujeres - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 33.94 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: MXN 380

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Room service fees of MXN 380 apply for orders made from 10:30 PM-11 AM.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Frequently asked questions

How close is Grand Palladium Select Costa Mujeres - All Inclusive to the airport?

Grand Palladium Select Costa Mujeres - All Inclusive is 19.5 mi (50-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Palladium Select Costa Mujeres - All Inclusive?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Select Costa Mujeres - All Inclusive on Dec 16, 2025 start from $342.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Palladium Select Costa Mujeres - All Inclusive have an airport shuttle?

Grand Palladium Select Costa Mujeres - All Inclusive offers an airport shuttle.

How close is Grand Palladium Select Costa Mujeres - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Grand Palladium Select Costa Mujeres - All Inclusive offer free breakfast?

Grand Palladium Select Costa Mujeres - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Grand Palladium Select Costa Mujeres - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (19-min drive) are nearby.

What time is check-in at Grand Palladium Select Costa Mujeres - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Grand Palladium Select Costa Mujeres - All Inclusive?

This property offers free self parking and valet parking.

Does Grand Palladium Select Costa Mujeres - All Inclusive have a pool?

Grand Palladium Select Costa Mujeres - All Inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8 AM to 8 PM.

Does Grand Palladium Select Costa Mujeres - All Inclusive have a restaurant?

There are 8 onsite restaurants, offering options like local and international cuisine and garden views.

Does Grand Palladium Select Costa Mujeres - All Inclusive have a spa?

This property has a spa, which features detox wraps, body wraps, and facials.

How close is Grand Palladium Select Costa Mujeres - All Inclusive to downtown Costa Mujeres?

Grand Palladium Select Costa Mujeres - All Inclusive is 1.7 mi away from Costa Mujeres.

Grand Palladium Select Costa Mujeres - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 600 out of 1002 reviews
Rating 8 - Good. 174 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Everything at the resort was amazing ! People , pools and food!
Stayed 6 nights in Nov 2025

10/10 Excellent

Susan Loewen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria, our concierge during our stay was pivotal in making this a relaxing stay for us. She set up all of our dining reservations and checked in with us every day to check if we needed anything. Pablo the Teppanyaki chef was superb and very entertaining. The host on the La Trajinera was superb and made us feel very special, I wish I remembered his name. Would definitely return to this resort next week if I could!
Stayed 5 nights in Aug 2025

10/10 Excellent

delvina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is huge. It is well kept. I personally like walking but it’s nice to know and see the trolleys constantly running. They even have ferries available. Maria is absolutely the GOAT in hospitality. She is amazing.
Stayed 1 night in Sep 2025

4/10 Poor

Canique

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall the stay at Grand Palladium was okay, the room smelled like mold and was very humid. Even with the doors closed it was hot, we complained about the Air conditioning and they came to fix it but moments later the AC was blowing hot air again. The sheets on the bed were damp and stained. The food was subpar but edible.
Stayed 2 nights in Aug 2025

10/10 Excellent

ARELI

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family vacation

We really enjoyed our stay, staff was very and welcoming. Maria from expedia contacted us before our arrival and helped prepare a surprise for our gender reveal with balloons and a cake. The food at the restaurants was really good, especially the Mexican and Japanese restaurants, they also have activities for kids and adult. Our toddler enjoyed spending time at the baby club as well. Overall the room was clean and comfortable
Stayed 4 nights in Aug 2025

10/10 Excellent

Roshani

Liked: Cleanliness, staff & service, property conditions & facilities
Maria, my Expedia concierge on site was wonderful. I was surprised when I arrived on site that I even had a concierge, but it was a smooth experience throughout. she helped with reservations, activities, and overall made sure i was having a good time. highly recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Winifred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was kept clean at all times. The staff were very friendly and helpful. It was easy to move around the resort with the golf carts and boat service. The specialty restaurants were great. I enjoyed Bravo the new restaurant.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The people very kind and professional
Stayed 7 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best vacations ever! Upgrading to the two-story suite was worth every penny. Our butlers Tarek and Jimmy were absolutely outstanding, always two steps ahead and making our stay unforgettable.Best Buttlers Ever! At the beach, Freddy took care of our bed every day and was a wonderful person to talk with, while Antonio served us daily with sparkling water for me and fresh water for my wife—true professionalism. The spa was amazing: Mariano gave me a strong, therapeutic massage after workouts, and Elvia gave my wife the most relaxing treatment. Maria from Expedia quickly fixed our VIP issue and even arranged free massages. El Gaucho and the Mexican restaurant had the best food and service. Truly a perfect stay! Can't wait to be back!
Stayed 7 nights in Aug 2025

10/10 Excellent

Faranak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria was amazing! Very helpful & polite
Stayed 6 nights in Aug 2025

2/10 Terrible

HIRENKUMAR

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 5 nights in Aug 2025

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are nice and well kept. Staff is great, specially Maria, VIP concierge was very friendly and super helpful, she made sure we had everything we needed for during our stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Adrian, miami beach

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like very much this hotel, good food. good drinks and for kids is very good, never received an upgrade from Expedia and I always ask for it!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ajay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property just way to big and you gotta move in golf cars to every destination
Stayed 5 nights in Aug 2025

8/10 Good

Yara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is huge! Rooms were super clean and staff was friendly and very helpful. We got a personal concierge named Maria and she was so helpful in getting us restaurant reservations and even setting up decorations and cake for my husbands birthday. The food was okay, few restaurants had good food especially the Indian restaurant. They had a pizza shop and an ice cream shop that were actually really good but the buffet was ok. Beach was beautiful! We saw dolphins and fishes in the water a couple of times.
Stayed 5 nights in Aug 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We don’t even know where to begin…from the time of checking in to the Resort we knew that we had made the best choice. The rooms where spacious with comfortable beds and amazing bathrooms, the pools at TRS and the main pool at the Grand Palladium were great especially with the bartenders at the pool on the TRS side ( Antonio & Edwin ), the beach area is huge and it was always kept very clean, the nightly shows were always very entertaining and fun. we also wanted to thank the following people for making our family vacation a memorable one: - Maria - our concierge who would contact me every morning to see what we needed for the day, thank you for booking our dinners, they were all amazing and delicious. - Fernando - (beach waiter on the TRS side) even though we only met him towards the last few days of our trip he really left a lasting impression with my family and I. - Roberto - ( waiter at El gaucho ) thank you for treating us like family, thank you for the amazing dessert shows, they were truly amazing. There were many more staff that were extremely nice to us ( sorry if I didn’t mention you personally ) but you also left a great impression. Overall an place for a family vacation!
View from our room
A welcoming gift thanks to expedia
Black night evening
Isla mujeres on the horizon
Stayed 9 nights in Jul 2025

10/10 Excellent

Humberto

Stayed 4 nights in Aug 2025

10/10 Excellent

Marques

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adult only section is quite enjoyable
Stayed 2 nights in Jul 2025

10/10 Excellent

Antonio

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and bed were super comfortable will definitely be back
Stayed 5 nights in Jul 2025

10/10 Excellent

Gopesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the property! We stayed at the adult section and loved every day. Rooms are so clean and spacious. The food, especially at Helios was amazing!! So many restaurants to choose from and loved spending time at the village mall
Stayed 7 nights in Jul 2025

10/10 Excellent

Deepka

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria from VIP Concierge was very helpful and reached out to me.
Stayed 7 nights in Jul 2025