"Everything was great with the exception of the way reservation to the restaurants were made. It was really hard to find availavility. " More
Beachfront retreat
Within 3 miles (5 km) of this Costa Mujeres property, you'll find Mujeres Beach and Playa Mujeres Golf Club. Punta Sam Beach and Punta Sam Ferry Terminal are also within 6 miles (10 km).
All-inclusive
This all-inclusive property features a private beach, a full-service spa, and 5 restaurants. Relax with sun loungers and enjoy a refreshing drink at one of the 2 beach bars. Bring the family and enjoy the free kid's club, children's pool, and playground.
Apr 7, 2022 by Social Media
Dear Miriam, thank you for taking the time to share your opinion. We regret your disappointment. May we share with you and anyone else who comes to this input that detailed information about our property, including location and the benefits we offer, is listed in our profile on this site, as well as on our official website. We understand that with the excitement of booking a well-deserved vacation, learning about what you are hiring is left aside, however, we encourage all of our guests to responsibly ensure that what they are hiring meets their needs. That said, we appreciate the opportunity you have allowed us and hope that you have enjoyed some of our services as accommodations. Sincerely.
Jan 13, 2022 by Social Media
Dear Jhonnel, we appreciate the time you have taken to share your opinion. Your positive rating encourages us to keep on providing our best effort to achieve a completely satisfactory experience, so rest assured that we will take into account your observation about Ayami restaurant. On the other hand, we will share with our colleague Disraeli your kind words, we are sure he will be very proud to see how well you remember him. Thank you very much for your visit, we hope to have the opportunity to show you all the improvements achieved in a future visit. Best regards.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Catalonia Grand Costa Mujeres All Suites & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. At Catalonia Grand Costa Mujeres All Suites & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 7 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Costa Mujeres property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Catalonia Grand Costa Mujeres All Suites & Spa offers 496 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Gran Caribe - Onsite buffet restaurant.
Ayami - This theme restaurant specializes in Asian cuisine. Open select days.
BO: Barcelona Origens - This theme restaurant specializes in vegetarian cuisine. Open select days.
Grill - Onsite steakhouse. Open select days.
BLoved - Onsite restaurant. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Alegria Spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
