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Elite Vacation Club

4.5 star property
4.5-star beachfront resort near Playa Mujeres Golf Club

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Photo gallery for Elite Vacation Club

Outdoor spa tub
Front of property - evening/night
Lobby sitting area
6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Place, Punta Sam Ferry Terminal
    ‪13 min walk‬
  • Place, Punta Sam Beach
    ‪13 min walk‬
  • Place, Mujeres Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe 1 King Bed - Room Only

Premium bedding, down comforters, minibar, in-room safe

Deluxe 1 King Bed - Room Only

9.2 out of 10
Wonderful
(5 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed - All Inclusive

Premium bedding, down comforters, minibar, in-room safe

Deluxe 1 King Bed - All Inclusive

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2 Queen Beds - All Inclusive

View from room

Deluxe 2 Queen Beds - All Inclusive

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Beds - Room Only

View from room

Deluxe 2 Queen Beds - Room Only

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Punta Sam

Beachside getaway.You'll find Punta Sam Ferry Terminal and Punta Sam Beach within a 15-minute walk of this Punta Sam resort. Mujeres Beach and El Meco Archaeological Site are also within 2 miles (3 km).
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Punta Sam Ferry Terminal - 13 min walk - 0.7 miles
  • Punta Sam Beach - 13 min walk - 0.7 miles
  • Mujeres Beach - 2 min drive - 1.1 miles
  • Playa Mujeres Golf Club - 3 min drive - 2.7 miles
  • North Beach - 45 min drive - 5.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • ‪The Deli - ‬6 min walk
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪The Rooftop - ‬2 min walk
  • ‪caprichos villa del palmar - ‬9 min walk
  • ‪Don Fernando Lobby Bar - ‬5 min drive

About this property

Elite Vacation Club

4.5-star beachfront resort near Playa Mujeres Golf Club
Some rates at Elite Vacation Club are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Elite Vacation Club you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Self parking and valet parking are free.

This 4.5-star Punta Sam resort is smoke free.

  • 415 guestrooms or units
  • 9 levels
  • 3 buildings
  • 6 dining venues
  • 5 bars or lounges
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
Elite Vacation Club offers 415 accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

View from property
Villa del Palmar Cancun Luxury Beach Resort & Spa
  • Pool
  • Hot tub
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,010 reviews
$250 nightly
The price is $302
Jan 4 - Jan 5, 2026
Total with taxes and fees
Villa del Palmar Cancun Luxury Beach Resort & Spa

Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Elite Vacation Club

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 0 per accommodation, per day
  • Sanitation services: USD 2 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number TRM180530UU8

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Elite Vacation Club Resort
Elite Vacation Club Punta Sam
Elite Vacation Club All Inclusive
Elite Vacation Club Resort Punta Sam

Frequently asked questions

How close is Elite Vacation Club to the airport?

Elite Vacation Club is 16.8 mi (34-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Elite Vacation Club have an airport shuttle?

Elite Vacation Club offers an airport shuttle 24 hours a day, on request, for a charge of USD 50 per vehicle, one-way.

How close is Elite Vacation Club to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Elite Vacation Club offer free breakfast?

Free breakfast isn’t provided at Elite Vacation Club, but buffet breakfast is offered for a fee of USD 40 for adults and USD 20 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Elite Vacation Club?

No, there is no casino at this resort, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are nearby.

What time is check-in at Elite Vacation Club?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Elite Vacation Club?

This resort offers free self parking and valet parking.

Does Elite Vacation Club have a pool?

Elite Vacation Club features 5 outdoor pools and a children's pool.

Does Elite Vacation Club have a restaurant?

Yes, there are 6 restaurants on site.

Does Elite Vacation Club have a spa?

This resort has a spa, which features sports massages, body treatments, and body wraps.

How close is Elite Vacation Club to downtown Punta Sam?

Elite Vacation Club is 0.3 mi away from Punta Sam.

Elite Vacation Club Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 53 out of 94 reviews
Rating 8 - Good. 18 out of 94 reviews
Rating 6 - Okay. 8 out of 94 reviews
Rating 4 - Poor. 9 out of 94 reviews
Rating 2 - Terrible. 6 out of 94 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Agatha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent time at the hotel. It was worth every penny spent
Stayed 4 nights in Sep 2025

10/10 Excellent

Fernando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very comfortable. Friendly staff! Beautiful pools. Very clean!
Stayed 2 nights in Sep 2025

4/10 Poor

Erfan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Concierge tries to upsell and it’s pretty annoying. If you say no, they make you feel guilty. There was also lots of construction in the rooms surrounding ours, and they wouldn’t do anything about it.
Stayed 3 nights in Sep 2025

8/10 Good

Antonio

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Aweee man Definitely one for the books would come again we had a great time, it was my son birthday and Gabriela upgraded our room!!!! She was amazinggg and Oscar super !! Food was good place is beautiful, Karla upfront is super dope helped us plenty, watch out for Luis dude think he owns the resort; super rude and entitled.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything
Stayed 3 nights in May 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool
Stayed 3 nights in May 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 5 nights in May 2025

10/10 Excellent

Tanisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Apr 2025

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Family Vacay - Great Food.

Wonderful trip and the food was amazing! All of the restaurants were A1! The beach was a little rocky, but we still enjoyed the pools, etc.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great baby moon!

We had a wonderful time for our baby moon! It was the perfect stay, staff was great, the property was great the overall trip was the best!
Stayed 3 nights in Apr 2025

8/10 Good

Steffanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at this resort and it was amazing. The staff was more than top notch. Everyone seemed to be happy to help and be available for you at any time. The room upgrade was perfect!! The rooms and resort was clean and I had no issues with anything!! Thank you for a stay we will always remember.
Stayed 7 nights in Feb 2025

4/10 Poor

livanessa, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and beautiful. The pools were outstanding, on the downside no entertainment for adults. It was pretty boring. besides swimming in the pool and the ocean, there was nothing to do all day. The food was extremely expensive. The hotel promote are all inclusive and all-inclusive to my understanding. include food and drink's No food and drink was included with the booking.
Stayed 5 nights in Feb 2025

2/10 Terrible

Oscar

Stayed 4 nights in Feb 2025

2/10 Terrible

Efrat

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
**Extremely Disappointing Experience – Do NOT Book Here!** I booked a non-refundable package at this hotel, and unfortunately, I tested positive for COVID right before my stay. Despite my situation, the hotel refused to offer any assistance or allow me to reschedule, and instead insisted I still come to the hotel. They didn’t care about my health or the safety of other guests—they just wanted get my money. I reached out multiple times, but nobody ever called me back, and no one offered a solution. It was completely heartless. I was responsible enough to stay home to avoid infecting others, but the hotel couldn’t have cared less they wanted me to with my Covid to there hotel didn’t care from the other guest just not to get me money back . In the end, they took my money without me even stepping foot on the property. This is the worst customer service I’ve ever experienced. They showed zero empathy and made it clear that their priority is money, not guest safety or well-being. Do yourself a favor and avoid this hotel at all costs.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ronald H Braswell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is fabulous. Staff was very helpful and friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria, Blackstone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, well maintained and excellent customer service!
Stayed 5 nights in Nov 2024

10/10 Excellent

Alecia Marie

Traveled with family
Liked: Amenities
Love staying here anytime we're in Cancun this is where we stay. The staff everywhere here are so friendly, helpful and always do a great job. It's nice and quite at night and even when they're full you don't feel like it is overcrowded at all. Love everything about this resort. We'll definitely be back soon.
Stayed 4 nights in Nov 2024

8/10 Good

Makarios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The activities were great! (Ricky Rocks!) Food and alcohol were good. Service was friendly and honest. The gym was smelly so we didn’t use it because of that, but would have liked to.
Stayed 7 nights in Jul 2024

8/10 Good

Kesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning
Stayed 4 nights in Jun 2024

10/10 Excellent

Shanna

Stayed 3 nights in May 2024

10/10 Excellent

Alecia Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful, we booked our reservations for dinner before arriving and it went smoothly. As always the staff is friendly, welcoming, hard working and super helpful. We've been here quite a few times in the past few years since our first stay for our honeymoon. Highly recommend this resort.
Stayed 4 nights in Apr 2024

4/10 Poor

Robert Edward

Disliked: Staff & service, amenities
The pools where nice the staff were so so the liquor was terrible and watered down the staff always try to get you somewhere into spending slot Of money for literally everything they charge for they told us we had all inclusive up until we arrived there they said it wasn’t all inclusive and had to end up spending money for everything when we made sure to get a all inclusive resort, and they know now you have no other choice After traveling there and taking multiple layover flights to get there and sleeping at random airports to get to that resort and then being told that our stay wasn’t all inclusive and we have no other choice but to end up staying there. Other then that the place was ok but not really much to do there at that resort !
Stayed 5 nights in Apr 2024

10/10 Excellent

Cindy Anai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here! Everyone is very friendly making my stay so enjoyable. Diego, Jorge, and Yair were very friendly and helpful at the water sports section. Adrian and Abel were two of our favorite bartenders, our entire experience wouldn't have been the same without them! I will definitely be returning thanks to my experience with them!
Stayed 2 nights in May 2024

10/10 Excellent

Lee

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at the resort, it was beautiful and perfect for days spent at the pool and the beach!
Stayed 4 nights in Apr 2024

4/10 Poor

Moisés

Stayed 5 nights in Apr 2024