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Hotel Mousai Cancun Ocean Front Adults Only

5.0 star property
5-star beachfront resort with 2 outdoor pools

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Photo gallery for Hotel Mousai Cancun Ocean Front Adults Only

Rooftop terrace
Property video
View from room
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carretera a Punta Sam Km. 5.2, Zona Continental de Costa Mujeres, Punta Sam, QROO, 77400
  • Place, El Meco Archaeological Site
    ‪3 min drive‬
  • Place, Mujeres Beach
    ‪5 min drive‬
  • Place, North Beach
    ‪46 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Corner Suite Ocean Front

  • Ocean view
  • 1367 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite 2 Queen Beds Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Suite 2 Queen Beds Ocean Front

  • Ocean view
  • 947 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Suite 1 King Bed Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Suite 1 King Bed Ocean Front

  • Ocean view
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Corner Suite Ocean Front

  • Ocean view
  • 2316 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Two Bedroom Master Suite

View from room

Two Bedroom Master Suite

  • Ocean view
  • 2187 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Ultra Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Corner Suite Ocean Front

  • Ocean view
  • 1370 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ultra Suite 1 King Bed Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Suite 1 King Bed Ocean Front

  • Ocean view
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ultra Suite 2 Queen Beds Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Suite 2 Queen Beds Ocean Front

  • Ocean view
  • 947 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Ultra Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Two Bedroom Corner Suite Ocean Front

  • Ocean view
  • 2316 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Ultra Two Bedroom Master Suite

View from room

Ultra Two Bedroom Master Suite

  • Ocean view
  • 2187 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

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About the neighborhood

Punta Sam

On the beach.At this resort, you'll be steps from Punta Sam Beach and within a 15-minute walk of Punta Sam Ferry Terminal. El Meco Archaeological Site and Mujeres Beach are also within 2 miles (3 km).
View more Resorts in Punta SamOpens in a new window

What's nearby

  • El Meco Archaeological Site - 3 min drive - 1.6 miles
  • Mujeres Beach - 5 min drive - 1.8 miles
  • Playa Mujeres Golf Club - 8 min drive - 3.3 miles
  • North Beach - 46 min drive - 5.7 miles
  • Dolphin Discovery - 56 min drive - 9.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬15 min walk
  • ‪Mike's Coffee - ‬5 min drive
  • ‪The Press - ‬19 min walk
  • ‪caprichos villa del palmar - ‬13 min walk
  • ‪Twiggy - ‬19 min walk

About this property

Hotel Mousai Cancun Ocean Front Adults Only

5-star beachfront resort with 2 outdoor pools
Some rates at Hotel Mousai Cancun Ocean Front Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Mousai Cancun Ocean Front Adults Only offers its guests 2 outdoor swimming pools and a fitness center. There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business center and coworking spaces are available. A rooftop terrace, gift shops/newsstands, and concierge services are also featured at the luxury Hotel Mousai Cancun Ocean Front Adults Only. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free valet parking is available.

This 5-star Punta Sam resort is smoke free.

  • 10 guestrooms or units
  • 9 levels
  • 12 dining venues
  • 3 bars or lounges
  • Built in 2024
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Hotel Mousai Cancun Ocean Front Adults Only offers 10 air-conditioned accommodations with outdoor private hot tubs and minibars. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels, pay movies, and smart speakers. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Punta Sam resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Pay movies
  • Smart speaker

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Mousai Cancun Ocean Front Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Mousai Cancun Ocean Front
Hotel Mousai Cancun Ocean Front Adults
Hotel Mousai Cancun Ocean Front Adults Only Hotel
Hotel Mousai Cancun Ocean Front Adults Only Punta Sam
Hotel Mousai Cancun Ocean Front Adults Only Hotel Punta Sam

Frequently asked questions

How close is Hotel Mousai Cancun Ocean Front Adults Only to the airport?

Hotel Mousai Cancun Ocean Front Adults Only is 16.3 mi (36-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Mousai Cancun Ocean Front Adults Only have an airport shuttle?

Hotel Mousai Cancun Ocean Front Adults Only offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of USD 50 per vehicle.

How close is Hotel Mousai Cancun Ocean Front Adults Only to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Hotel Mousai Cancun Ocean Front Adults Only offer free breakfast?

Hotel Mousai Cancun Ocean Front Adults Only does not offer free breakfast.

Is there a casino at Hotel Mousai Cancun Ocean Front Adults Only?

No, there is no casino at this resort, but Royal Yak Casino and Sports Book (12-min drive) and Dubai Palace Casino (13-min drive) are nearby.

What time is check-in at Hotel Mousai Cancun Ocean Front Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Mousai Cancun Ocean Front Adults Only?

This resort offers free valet parking.

Does Hotel Mousai Cancun Ocean Front Adults Only have a pool?

Hotel Mousai Cancun Ocean Front Adults Only features 2 outdoor pools.

Does Hotel Mousai Cancun Ocean Front Adults Only have a restaurant?

There are 12 onsite restaurants, offering options like Italian cuisine, ocean views, and a poolside location.

Does Hotel Mousai Cancun Ocean Front Adults Only have a spa?

This resort has a spa, which features deep-tissue massages, body treatments, and hydrotherapy.

How close is Hotel Mousai Cancun Ocean Front Adults Only to downtown Punta Sam?

Hotel Mousai Cancun Ocean Front Adults Only is 0.4 mi away from Punta Sam.

Hotel Mousai Cancun Ocean Front Adults Only Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 11 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

10/10

Cleanliness

8.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Dmitry

Stayed 4 nights in Nov 2025

10/10 Excellent

ASHRAF

Stayed 5 nights in Nov 2025

4/10 Poor

Tony, Hayward

Liked: Cleanliness, property conditions & facilities
After staying at Hotel Mousai in Puerto Vallarta for a week and experience the best service I'd experienced at a hotel I was excited to experience Mousai in Cancun. It cost noticeable more than my stay in Puerto Vallarta for the Ultra Corner Suite but I had no doubt I'd experience the same or better. I only came to Cancun for Mousai. I was disappointed that the qu
Stayed 1 night in Oct 2025

4/10 Poor

Tony, Hayward

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was disappointed in the price point compared to the overall service received. I'd stayed at Mousai in Puerto Vallarta where I booked the Ultra Corner Suite and thought the service would be the same. I felt no different than guests at the other hotels on the property despite having a "Butler" . It was a challenge getting rides, bar service and other things during my stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bich Hoa Thi

Traveled with partner
Liked: Amenities
Beautiful hotel. Love the arts.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gabriel

Stayed 3 nights in May 2025

10/10 Excellent

Gerard

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Very nice room. Will be back!
Stayed 5 nights in Apr 2025

8/10 Good

Sagy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To far from the hotel zone
Stayed 4 nights in Mar 2025

4/10 Poor

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Dissapointing

This place was okay, but tiny little fixable details just kept dragging it down to the point that I wouldn’t recommend staying there. Their little iPad controllers in the rooms barely work, and with no physical controls on the walls you are left without crucial things like fans so we were waking up in a pool of our own sweat every morning. We had to cover 10 different little blinking lights all over the room at night. Staff linger in your room when delivering food to the point you have to tell them to leave. Staff told us one price multiple times, only to be uncharged by nearly 100% for things like the spa. The hotel called one of the scam cartel taxis that cost 150 dollars for a short trip for us. Even had a firework lit in my face by a waiter at dinner for my birthday without warning. Inhaling a bunch of toxic firework exhaust was not what I ordered for dinner. We had fun regardless. Just a bunch of really silly things that could easily be fixed. Its new development, so plenty of time to improve
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal attention was fantastic!
Stayed 5 nights in Feb 2025

10/10 Excellent

Donna, Nyack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Sacha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I hadn't been at an all exclusive for at least 10 years following multiple disappointing 5 star experiences. We decided to give Hotel Mousai a try for a short 5 day trip to wind off and get away from our kids. We were overwhelmed by the quality of everything Mousai has to offer. Room was great, staff was great, rooftop terrace was amazing with a nice chill vibe, NOI restaurant serves premium food and drinks. Other guests were respectful and quiet but still ready to have fun. You cannot go wrong at Mousai and we will definitely go back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Howard

Stayed 3 nights in Jan 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo top
Stayed 5 nights in May 2025

10/10 Excellent

mauricio najera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

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