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Hotel Mousai Cancun Ocean Front Adults Only

5.0 star property
5-star beachfront hotel with 2 outdoor pools

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Photo gallery for Hotel Mousai Cancun Ocean Front Adults Only

2 outdoor pools
View from room
Balcony
1 bedroom, premium bedding, down comforters, minibar
2 outdoor pools

Popular amenities

  • All inclusive
  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Carretera a Punta Sam Km. 5.2, Zona Continental de Costa Mujeres, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪14 min walk‬
  • Punta Sam Beach
    ‪14 min walk‬
  • North Beach
    ‪46 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Corner Suite Ocean Front

1 bedroom, premium bedding, down comforters, minibar

Corner Suite Ocean Front

  • 1367.0 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Two Bedroom Corner Suite Ocean Front

1 bedroom, premium bedding, down comforters, minibar

Ultra Two Bedroom Corner Suite Ocean Front

  • 2316 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite 2 Queen Beds Ocean Front

1 bedroom, premium bedding, down comforters, minibar

Suite 2 Queen Beds Ocean Front

  • 947 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Ultra Suite 2 Queen Beds Ocean Front

1 bedroom, premium bedding, down comforters, minibar

Ultra Suite 2 Queen Beds Ocean Front

  • 947 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Two Bedroom Corner Suite Ocean Front

1 bedroom, premium bedding, down comforters, minibar

Two Bedroom Corner Suite Ocean Front

  • 2316 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Suite 1 King Bed Ocean Front

1 bedroom, premium bedding, down comforters, minibar

Ultra Suite 1 King Bed Ocean Front

  • 947 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Master Suite

View from room

Two Bedroom Master Suite

  • 2187 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Corner Suite Ocean Front

1 bedroom, premium bedding, down comforters, minibar

Ultra Corner Suite Ocean Front

  • 1370 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Two Bedroom Master Suite

View from room

Ultra Two Bedroom Master Suite

  • 2187 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite 1 King Bed Ocean Front

1 bedroom, premium bedding, down comforters, minibar

Suite 1 King Bed Ocean Front

  • 947 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Punta Sam

On the beach.At this hotel, you'll be steps from Punta Sam Beach and within a 15-minute walk of Punta Sam Ferry Terminal. El Meco Archaeological Site and Mujeres Beach are also within 2 miles (3 km).

What's nearby

  • Punta Sam Ferry Terminal - 14 min walk - 0.8 miles
  • Punta Sam Beach - 14 min walk - 0.8 miles
  • Playa Mujeres Golf Club - 6 min drive - 3.1 miles
  • Isla Mujeres Ferry Terminal - 45 min drive - 5.5 miles
  • North Beach - 46 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪Hiroshi Bar - ‬8 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬15 min walk
  • ‪Caprichos Villa del Palmar - ‬13 min walk
  • ‪Davinos - ‬12 min walk

About this property

Hotel Mousai Cancun Ocean Front Adults Only

5-star beachfront hotel with 2 outdoor pools
Some rates at Hotel Mousai Cancun Ocean Front Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Mousai Cancun Ocean Front Adults Only offers its guests 2 outdoor swimming pools and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, gift shops/newsstands, and concierge services are also featured at the luxury Hotel Mousai Cancun Ocean Front Adults Only. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

This 5-star Punta Sam hotel is smoke free.

  • 88 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2024
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar by the pool
Hotel Mousai Cancun Ocean Front Adults Only offers 88 air-conditioned accommodations with outdoor private hot tubs and minibars. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels, pay movies, and smart speakers. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Punta Sam hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 16 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

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  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.7 out of 5, Exceptional, 1,210 reviews
$517 nightly
The price is $625
Aug 20 - Aug 21
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Pay movies
  • Smart speaker

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 2 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Mousai Cancun Ocean Front
Hotel Mousai Cancun Ocean Front Adults
Hotel Mousai Cancun Ocean Front Adults Only Hotel
Hotel Mousai Cancun Ocean Front Adults Only Punta Sam
Hotel Mousai Cancun Ocean Front Adults Only Hotel Punta Sam

Frequently asked questions

How close is Hotel Mousai Cancun Ocean Front Adults Only to the airport?

Hotel Mousai Cancun Ocean Front Adults Only is 16.3 mi (36-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Mousai Cancun Ocean Front Adults Only have an airport shuttle?

Hotel Mousai Cancun Ocean Front Adults Only offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of USD 50 per vehicle.

How close is Hotel Mousai Cancun Ocean Front Adults Only to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Mousai Cancun Ocean Front Adults Only offer free breakfast?

Hotel Mousai Cancun Ocean Front Adults Only does not offer free breakfast.

Is there a casino at Hotel Mousai Cancun Ocean Front Adults Only?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (12-min drive) and Dubai Palace Casino (13-min drive) are nearby.

What time is check-in at Hotel Mousai Cancun Ocean Front Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Mousai Cancun Ocean Front Adults Only?

Free parking is not available at this hotel.

Does Hotel Mousai Cancun Ocean Front Adults Only have a pool?

Hotel Mousai Cancun Ocean Front Adults Only features 2 outdoor pools.

Does Hotel Mousai Cancun Ocean Front Adults Only have a restaurant?

There are 2 onsite restaurants, offering options like Italian cuisine and brunch.

Does Hotel Mousai Cancun Ocean Front Adults Only have a spa?

This hotel has a spa, which features facials, massages, and hydrotherapy.

How close is Hotel Mousai Cancun Ocean Front Adults Only to downtown Punta Sam?

Hotel Mousai Cancun Ocean Front Adults Only is 0.4 mi away from Punta Sam.

Hotel Mousai Cancun Ocean Front Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Sagy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To far from the hotel zone
Stayed 4 nights in Mar 2025

4/10 Poor

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Dissapointing

This place was okay, but tiny little fixable details just kept dragging it down to the point that I wouldn’t recommend staying there. Their little iPad controllers in the rooms barely work, and with no physical controls on the walls you are left without crucial things like fans so we were waking up in a pool of our own sweat every morning. We had to cover 10 different little blinking lights all over the room at night. Staff linger in your room when delivering food to the point you have to tell them to leave. Staff told us one price multiple times, only to be uncharged by nearly 100% for things like the spa. The hotel called one of the scam cartel taxis that cost 150 dollars for a short trip for us. Even had a firework lit in my face by a waiter at dinner for my birthday without warning. Inhaling a bunch of toxic firework exhaust was not what I ordered for dinner. We had fun regardless. Just a bunch of really silly things that could easily be fixed. Its new development, so plenty of time to improve
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal attention was fantastic!
Stayed 5 nights in Feb 2025

10/10 Excellent

Donna, Nyack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Sacha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I hadn't been at an all exclusive for at least 10 years following multiple disappointing 5 star experiences. We decided to give Hotel Mousai a try for a short 5 day trip to wind off and get away from our kids. We were overwhelmed by the quality of everything Mousai has to offer. Room was great, staff was great, rooftop terrace was amazing with a nice chill vibe, NOI restaurant serves premium food and drinks. Other guests were respectful and quiet but still ready to have fun. You cannot go wrong at Mousai and we will definitely go back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Howard

Stayed 3 nights in Jan 2025