Beloved Playa Mujeres - Couples Only All Inclusive, Punta Sam: Room, Prices & Reviews

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5-star beachfront property near Punta Sam Ferry Terminal

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Where to?

Dates

May 2025

June 2025

55-inch LED TV with satellite channels, TV

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
All inclusive
Hot Tub

Explore the area

Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

Punta Sam Ferry Terminal
‪5 min drive‬
Playa Mujeres Golf Club
‪11 min drive‬
North Beach
‪91 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪41 min drive‬

Room options

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite with Round Jacuzzi

958 sq ft
Sleeps 2
1 King Bed

Swim Up Suite

1098 sq ft
Sleeps 2
1 King Bed

Junior Suite Ocean View

Ocean view
957 sq ft
Sleeps 2
1 King Bed

Ocean View Penthouse Ste w/plunge pool

Ocean view
2874 sq ft
Sleeps 2
1 King Bed

Ocean View Terrace Suite w/ Plunge Pool

Ocean view
1862 sq ft
Sleeps 2
1 King Bed

Casita Suite w/ Private Pool

1098 sq ft
Sleeps 2
1 King Bed

Two Story Casita Suite w Plunge Pool

Ocean view
1205 sq ft
Sleeps 2
1 King Bed

Terrace Suite With Plunge Pool

1862 sq ft
Sleeps 2
1 King Bed

Beachfront Casita Suite w/ Private Pool

1098 sq ft
Sleeps 2
1 King Bed

Beachfront Two Story Casita Suite w/ Plunge Pool

Beach view
1206 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Punta Sam

On the beach.Your stay at this Playa Mujeres property places you within 3 miles (5 km) of Punta Sam Ferry Terminal and Playa Mujeres Golf Club. Also, El Meco Archaeological Site is within 3 miles (5 km) and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within 6 miles (10 km).

What's nearby

Punta Sam Ferry Terminal - 5 min drive - 1.3 miles
Playa Mujeres Golf Club - 11 min drive - 3.8 miles
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 50 min drive - 3.7 miles
Isla Mujeres Ferry Terminal - 82 min drive - 5.9 miles
North Beach - 91 min drive - 6.1 miles

Getting around

Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

‪Hiroshi Bar - ‬6 min drive
‪World Café - ‬10 min drive
‪Don Fernando Lobby Bar - ‬8 min drive
‪Caprichos Villa del Palmar - ‬20 min walk
‪Davinos - ‬19 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

5-star beachfront property near Punta Sam Ferry Terminal

Beloved Playa Mujeres - Couples Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Beloved Playa Mujeres - Couples Only All Inclusive, you'll find a full-service spa, a marina, and 3 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi.

A hot tub, a fitness center, and spa services are also featured at the luxury Beloved Playa Mujeres - Couples Only All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

109 guestrooms or units

4 levels

10 buildings

4 dining venues

7 bars or lounges

Built in 2009

Deli

Towels for the beach

Poolside lounge chairs

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Car service

Tour and ticket information

Concierge

Wedding services available

Library

Terrace

Garden

Gift shop

Beauty salon

Bellhop

Elevator

Smoking in designated areas

Coffee shop

Bar by the pool

Swim-up bar

Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

On private beach
Pool
Hot Tub
All inclusive

includes taxes & fees

$640 per night

May 10 - May 11

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Limo/town car service
Free self parking on site
Free valet parking on site

Food and drink

4 restaurants
7 bars/lounges
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Things to do

18-hole adjacent golf course
3 outdoor pools
Fitness classes
Full-service spa
Gym
Hot tub
Library
Parasailing
Pilates classes
Sailing
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (31 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

55-inch LED TV with premium satellite channels

Bedroom

Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Toothbrush and toothpaste
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Composting
Desk
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Beloved Playa Mujeres - Couples Only All Inclusive

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beloved Hotel

Beloved Hotel All Inclusive

Beloved Hotel Playa Mujeres

Beloved Hotel Playa Mujeres All Inclusive

Beloved Playa Mujeres

Playa Mujeres Beloved Hotel

Beloved Playa Mujeres Excellence Group All Inclusive

Beloved Excellence Group All Inclusive

Beloved Playa Mujeres Excellence Group

Beloved Excellence Group

Beloved Playa Mujeres Excellence All Inclusive AdultsOnly

Beloved Excellence All Inclusive AdultsOnly

Beloved Playa Mujeres Excellence AdultsOnly

Beloved Excellence AdultsOnly

Beloved Playa Mujeres by Excellence Group All Inclusive

The Beloved Hotel Playa Mujeres All Inclusive

Beloved Playa Mujeres by Excellence Group

Beloved Mujeres Excellence In

Beloved Playa Mujeres Couples Only All Inclusive

Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

How close is Beloved Playa Mujeres - Couples Only All Inclusive to the airport?

Beloved Playa Mujeres - Couples Only All Inclusive is 17.6 mi (41-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Beloved Playa Mujeres - Couples Only All Inclusive?

As of Apr 27, 2025, prices found for a 1-night stay for 2 adults at Beloved Playa Mujeres - Couples Only All Inclusive on May 15, 2025 start from $570.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Beloved Playa Mujeres - Couples Only All Inclusive have an airport shuttle?

Beloved Playa Mujeres - Couples Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3904.21 per vehicle, roundtrip.

How close is Beloved Playa Mujeres - Couples Only All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Beloved Playa Mujeres - Couples Only All Inclusive offer free breakfast?

Beloved Playa Mujeres - Couples Only All Inclusive does not offer free breakfast.

Is there a casino at Beloved Playa Mujeres - Couples Only All Inclusive?

No, there is no casino at this property, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are nearby.

What time is check-in at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Beloved Playa Mujeres - Couples Only All Inclusive?

This property offers free self parking and valet parking.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a pool?

Beloved Playa Mujeres - Couples Only All Inclusive features 3 outdoor pools.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like ocean views and a beachfront location.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a spa?

Pamper yourself with a day at The Beloved Spa, where you can enjoy facials, body treatments, and body scrubs.

How close is Beloved Playa Mujeres - Couples Only All Inclusive to downtown Punta Sam?

Beloved Playa Mujeres - Couples Only All Inclusive is 0.4 mi away from Punta Sam.

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

9.6

Exceptional

Traveled with partner

Apr 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our second time to Beloved and it did not disappoint! Absolutely amazing! The staff is awesome, drinks are excellent, and the entertainment was superb! The food is amazing and the

Stayed 4 nights in Mar 2025

10/10 Excellent

Evelyn

Traveled with partner

Jan 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I always enjoy staying at The Beloved. I am a member to the Excellence Hotels. The only think that I do not enjoy is there is never any upgrades when we get there. I have been going to all their hotels for the passed 15 years.

Stayed 6 nights in Dec 2024

10/10 Excellent

Sarah Joy

Jan 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property and excellent staff and service. Since it is a very small resort, we found the dining options somewhat limited.

Stayed 9 nights in Jan 2025

10/10 Excellent

Michael

Jan 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

8/10 Good

Jerome

Traveled with family

Jan 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great for relaxation & . Not much in shopping Drinls werent good very watered down.area tranquility. Food was average , very minimal .overal experience was good.. mexican food

Stayed 4 nights in Jan 2025

10/10 Excellent

Lisuan

Traveled with partner

Jan 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Espectacular la estancia en Beloved! El trato de todo el staff, las instalaciones, la comida deliciosa. El spa una experiencia increíble!! Muy recomendado!!! We love it!!

Stayed 3 nights in Jan 2025

10/10 Excellent

Wei-chien

Traveled with group, Traveled with partner

Jan 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thanks Axcel for arranging all the activities, we had a wonderful time.

Stayed 6 nights in Dec 2024

10/10 Excellent

Zexuan

Jan 6, 2025

Stayed 5 nights in Dec 2024

10/10 Excellent

Reyna

Traveled with partner

Jan 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about the property was clean and well maintained. The food was awesome, but all of the staff was hands down phenomenal! Made is feel like kings and queens!

Stayed 3 nights in Jan 2025

10/10 Excellent

AHMED

Jan 5, 2025

Stayed 6 nights in Dec 2024

10/10 Excellent

10/10 Excellent

James

Dec 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

2/10 Terrible

Frankie

Traveled with partner

Dec 12, 2024

Disliked: Property conditions & facilities

The staff are friendly and well intentioned and the manager (Christian) is proactive and responsive, but the redeeming qualities of the resort end there. -while friendly, staff had zero follow through (orders and requests were forgetten regularly) -we had an in room jacuzzi that we were unable to use because of the visible dirt/sediments on the tub -new room we were transfered to had brown water pouring out of the spouts (we had given up using the jacuzzi at this point even though it was a paid for amenity--it wasn't worth the headache of switching rooms again) -got food poisoning from breakfast at El Mar (two full vacation days wasted recovering from this). -drinks were watered down and VERY sweet -limited dining options (app that the resort used included wrong info about restaurant hours) -service in general was mindnumbingly slow (if you were not at a restaurant lined up when they open, you will need to wait an hour to be seated) -same with beach and pools chairs, we had to be up before 8am every morning to ensure we had a spot for the day -pools were freezing and jaccuzis were luke warm I find it hard to believe a resort of this size would have the ratings it has given the inconsistency of service we've received. Maybe we were unlucky and caught them on a bad week, but at the end of the day, when you're spending time and money on a vacation, I don't know that I'd leave things up to chance.

10/10 Excellent

Adam

Dec 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We loved our stay at Beloved. A true 5/5 experience!

Stayed 6 nights in Dec 2024

10/10 Excellent

David

Dec 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service. Friendly staff. Very clean.

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Dec 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2024

6/10 Okay

Firoozeh

Traveled with partner

Dec 9, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

This was a disappointing stay. I start with good aspects: - I have to say the property is beautiful, it’s small but very well configured. - We enjoyed the free activities like Guacamole and Margarita classes. Chef Sergio was great. Also, Marisol is very warm and entertaining. We also very much liked our paid Mexican Spirit class with Lorenzo. - The staff has great customer service. We had issue with our room they have done whatever they could to resolve the issue and when it did not work, they moved us to another room. Their attention to each guest is very sweet and heart warming and it makes me sad to say that we will not return to this resort. The concerns: - The buildings are old. Everything looks very out dated from the room configuration to furnitures. The dark showers are so not in fashion anymore. They all had big rain shower installed but they are so big that almost cover the overhead light that makes the space darker! - The food is good for a resort and they pay a lot of attention to guests allergies and diet restrictions that is wonderful but there are very few options available. Yes, there are 4 restaurants and a taco truck but not all of them open at the same time. At night you have to wait between 1-1:30 hrs for a table that is very annoying. - We had ants in our room, tiny little things running around the fridge and coffee/tea maker area. The first night we cleaned the area ourselves with alcohol spray and hand sanitizer but the next morning we saw that th

Stayed 4 nights in Nov 2024

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Beloved Playa Mujeres - Couples Only All Inclusive

Choose dates to view prices

Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite with Round Jacuzzi

Junior Suite with Round Jacuzzi

View all photos for Swim Up Suite

Swim Up Suite

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

View all photos for Ocean View Penthouse Ste w/plunge pool

Ocean View Penthouse Ste w/plunge pool

View all photos for Ocean View Terrace Suite w/ Plunge Pool

Ocean View Terrace Suite w/ Plunge Pool

View all photos for Casita Suite w/ Private Pool

Casita Suite w/ Private Pool

View all photos for Two Story Casita Suite w Plunge Pool

Two Story Casita Suite w Plunge Pool

View all photos for Terrace Suite With Plunge Pool

Terrace Suite With Plunge Pool

View all photos for Beachfront Casita Suite w/ Private Pool

Beachfront Casita Suite w/ Private Pool

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Beachfront Two Story Casita Suite w/ Plunge Pool

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About the neighborhood

Punta Sam

What's nearby

Getting around

Restaurants

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Awards and affiliations

Languages

Similar properties

Excellence Playa Mujeres - Adults Only All Inclusive

Excellence Playa Mujeres - Adults Only All Inclusive

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

Exceptional

9.8/10

9.8/10

9.6/10

9.6/10

9.6/10

Reviews

10/10 Excellent

ERIC, RIVERTON

ERIC

10/10 Excellent