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Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property
5-star beachfront property near Punta Sam Ferry Terminal

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Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Beach bar
Property video
Exterior
3 outdoor pools, sun loungers
55-inch LED TV with satellite channels, TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • All inclusive

Explore the area

View in a map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
  • Playa Mujeres Golf Club
    ‪4 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪45 min drive‬
  • North Beach
    ‪46 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite with Round Jacuzzi

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite with Round Jacuzzi

9.8 out of 10
Exceptional
(34 reviews)
  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

View from room

Swim Up Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

10.0 out of 10
Exceptional
(11 reviews)
  • 957 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

  • 2874 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)
  • 1862 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

9.4 out of 10
Exceptional
(6 reviews)
  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)
  • 1205 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

1 bedroom, premium bedding, down comforters, pillowtop beds

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • 1862 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 1206 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Punta Sam

On the beach.Your stay at this Playa Mujeres property places you within 3 miles (5 km) of Punta Sam Ferry Terminal and Playa Mujeres Golf Club. Also, El Meco Archaeological Site is within 3 miles (5 km) and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within 6 miles (10 km).

What's nearby

  • Punta Sam Ferry Terminal - 19 min walk - 1.0 mile
  • Playa Mujeres Golf Club - 4 min drive - 2.0 miles
  • Isla Mujeres Ferry Terminal - 45 min drive - 5.2 miles
  • North Beach - 46 min drive - 5.4 miles
  • Dolphin Discovery - 50 min drive - 7.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪The Deli - ‬19 min walk
  • ‪The Rooftop - ‬6 min drive
  • ‪Don Fernando Lobby Bar - ‬8 min drive
  • ‪El Suspiro - ‬9 min drive
  • ‪Blanca Blue - ‬6 min drive

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

5-star beachfront property near Punta Sam Ferry Terminal
Beloved Playa Mujeres - Couples Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Beloved Playa Mujeres - Couples Only All Inclusive, you'll find a full-service spa, a marina, and 3 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

A hot tub, a fitness center, and spa services are also featured at the luxury Beloved Playa Mujeres - Couples Only All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 109 guestrooms or units
  • 4 levels
  • 10 buildings
  • 5 dining venues
  • 6 bars or lounges
  • Built in 2009
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior

Excellence Playa Mujeres - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.6 out of 5, Wonderful, 1,298 reviews
$470 nightly
The price is $470
Oct 5 - Oct 6
Total with taxes and fees
Excellence Playa Mujeres - Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Parasailing
  • Pilates classes
  • Sailing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 55-inch LED TV with premium satellite channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beloved Playa Mujeres - Couples Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

How close is Beloved Playa Mujeres - Couples Only All Inclusive to the airport?

Beloved Playa Mujeres - Couples Only All Inclusive is 17.6 mi (41-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Beloved Playa Mujeres - Couples Only All Inclusive?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Beloved Playa Mujeres - Couples Only All Inclusive on Sep 26, 2025 start from $497.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Beloved Playa Mujeres - Couples Only All Inclusive have an airport shuttle?

Beloved Playa Mujeres - Couples Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3904.21 per vehicle, roundtrip.

How close is Beloved Playa Mujeres - Couples Only All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Beloved Playa Mujeres - Couples Only All Inclusive offer free breakfast?

Beloved Playa Mujeres - Couples Only All Inclusive does not offer free breakfast.

Is there a casino at Beloved Playa Mujeres - Couples Only All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are nearby.

What time is check-in at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Beloved Playa Mujeres - Couples Only All Inclusive?

This property offers free self parking and valet parking.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a pool?

Beloved Playa Mujeres - Couples Only All Inclusive features 3 outdoor pools.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like ocean views and a beachfront location.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a spa?

Pamper yourself with a day at The Beloved Spa, where you can enjoy mani/pedis, body scrubs, and body treatments.

How close is Beloved Playa Mujeres - Couples Only All Inclusive to downtown Punta Sam?

Beloved Playa Mujeres - Couples Only All Inclusive is 0.4 mi away from Punta Sam.

Reviews

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 843 out of 1017 reviews
Rating 8 - Good. 118 out of 1017 reviews
Rating 6 - Okay. 27 out of 1017 reviews
Rating 4 - Poor. 8 out of 1017 reviews
Rating 2 - Terrible. 21 out of 1017 reviews

Reviews

10/10 Excellent

Jonathan

Stayed 4 nights in Jul 2025

10/10 Excellent

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having meticulously researched hotels based on crucial factors like beach quality, property size, age, and airport proximity, I can confidently say that Beloved surpassed all expectations. I was pleasantly blown away by the pristine beach; it is undeniably beautiful, with minimal seaweed, thanks to the resort's diligent efforts to clear the sand. Pictures do not do it justice. On property size, I typically gravitate towards more intimate, boutique-style hotels. With just over 100 rooms, this resort perfectly fit my preference, offering a sense of exclusivity and personalized service without feeling overcrowded. While the age of the property was initially a minor concern given availability of newer hotels; this concern was quickly alleviated upon arrival. The grounds are immaculate and the overall property is well-maintained. Final consideration, the proximity to the airport, in order to maximize time at the resort. Beloved is conveniently located, offering an easy and quick ride from the airport. Although the reviews forewarned us, the resort was far more peaceful and tranquil than expected. However, it proved to be exactly what we needed for a truly relaxing getaway. Also take note of airport transfer during the booking process, as it is included with the selection of the penthouse room. Beloved uses Seasons Transfers. All in all, Beloved did not disappoint! Benito, Fabiola and Denisse, along with many others, provided great service for an unforgettable stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shuangyi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Laurissa

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with great customer service. Fernando our server at the beach was amazing. We were a party of 6 with lots of drink and food orders. He provided exceptional service. Alberto in the breakfast dining area was wonderful as well and helped us make a reservation for dinner. The staff in the spa were equally as wonderful and Estephania, my masseuse, gave me the best massage experience I've ever had. Wonderful place to stay filled with great staff! Hope to return soon!
Stayed 4 nights in Jun 2025

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best vacation I've taken. We visited Beloved for our late Honeymoon/Early 5 Year Anniversary trip and it was everything that we envisioned. We had a Terrace Suite with Plunge Pool and it was even better than expected. The beaches were beautiful and the service from Fernando was the best all week during our stay! Definitely get one of the cabanas if you can afford to. When we weren't at the beach, we were at the pool bar, which as equally as great. As for events, we wanted a quieter vibe, which led to us picking Beloved. However, Marisol had great movie trivia in the lobby and there was wonderful music in the lobby and terrace. Food wise, all of the food and service was great. Brian at Le Bisou, Benito at El Mar, and Alberto at La Isla Trattoria provided the best service. Lastly, the Spa. We went for our included Hydrotherapy session. It was great. But when you sign up for the app, they offer deals so we splurged for a massage - both my wife & I's first. LIFE-CHANGING. Both Griselda and Berenice made us feel comfortable and gave great service. I couldn't recommend Beloved enough and if we choose to visit Mexico again, we have our resort!
Stayed 4 nights in Jun 2025

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and clean. AC was cold! The restaurants were very good.
Stayed 4 nights in Jun 2025

8/10 Good

Ashley, Derby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Before I stayed at the property I seen a lot of reviews saying it’s an older property, but so well up kept. This is very true! We stayed in the two story ocean view casita. Where I seen wear was the indoor hot tub and the outdoor pool you could tell they were older and had been painted over, but it didn’t take away from the beauty of the room. In our opinion the ocean view is just as good as the ocean front if you didn’t want to pay the extra money. The bed was amazing! We’ve stayed in Mexico 12 times and this was the first time that we both slept amazing every night! Loved everything about the room, the upstairs pool area and the stairs going up to the pool can be slippery. Really the only big con is they haven’t upgraded to the key card bracelets, so you have to carry around a room key with you. Which for us we kept demagnetizing it and having to go get new ones almost everyday. Good thing it’s a smaller property! The food was surprisingly very good and some delicious! The clam chowder at el mar was amazing! The sushi and ceviche yum! The taco truck delicious! Good portions too! The drinks are delicious and good variety. The cafe has great coffee drinks and delicious pastries and sweet treats. The staff is amazing and very hospitable. They have some activities that were very fun, we did the sip and paint, bracelet making and watched the magic show and the liquid show. The liquid show is absolutely amazing!! Will definitely be returning!
Stayed 4 nights in Jun 2025

10/10 Excellent

Alyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was a calm place, very relaxing. Incredible service by our swim out room from Oscar!
Stayed 6 nights in Jun 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in May 2025

10/10 Excellent

COLIN MICHAEL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent food, relaxing environment, beautiful beach, fantastic service!
Stayed 5 nights in Jun 2025

10/10 Excellent

Florencio

Stayed 3 nights in Jun 2025

10/10 Excellent

Chelsea

Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ! Beautiful , clean , luxury resort . Staff was so extremely friendly and helpful. They went above and beyond for us . Thank you beloved for making our anniversary so special !
Stayed 2 nights in Jun 2025

4/10 Poor

Chen

Stayed 5 nights in Jun 2025

10/10 Excellent

adam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Food was amazing, all staff very friendly. A+
Stayed 3 nights in Jun 2025

8/10 Good

I-JU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 7 nights in May 2025

8/10 Good

Joshua, Fort lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Had a quiet Hotel so I had a Rest....
Stayed 7 nights in May 2025

10/10 Excellent

Kevin

Stayed 6 nights in May 2025

8/10 Good

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. If you’re looking for a very quiet cozy resort this is your place!
Stayed 2 nights in May 2025

6/10 Okay

Joseph, Chattanooga

Traveled with group
Liked: Cleanliness, staff & service, amenities
Amazingly friendly and responsive staff. Hot tub broken, no charging/outlets on one side of the bed, room keys continuously demagnetized, room service 40 minutes late for breakfast, food below average. Not a good value. I would not return.
Stayed 4 nights in May 2025

10/10 Excellent

keith Mark, Flower mound

Liked: Cleanliness, amenities
Great service good food
Stayed 5 nights in May 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Go and see for yourself. Just 10/10 in every way. Literally every way. Unreal.
Stayed 5 nights in May 2025