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Beloved Playa Mujeres - Couples Only All Inclusive

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Terrace/patio
Property video
Lobby
3 outdoor pools, sun loungers
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪6 min walk‬
  • Place, Playa Mujeres Golf Club
    ‪6 min drive‬
  • Place, North Beach
    ‪47 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪52 min drive‬

Room options

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down comforters, free minibar, in-room safe

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1862 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 1206 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite with Round Jacuzzi

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite with Round Jacuzzi

9.8 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Swim Up Suite

View from room

Swim Up Suite

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

10.0 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 957 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1862 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

9.4 out of 10
Exceptional
(6 reviews)
  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1205 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

  • Ocean view
  • 2874 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Suite Pool View

Honeymoon Suite Pool View | Premium bedding, down comforters, free minibar, in-room safe

Honeymoon Suite Pool View

  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

Playa Mujeres
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
4.4 out of 5, Excellent, 1,000 reviews
$480 nightly
The price is $580
Jun 1 - Jun 2
Total with taxes and fees
Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

About the neighborhood

Punta Sam

On the beach.Your stay at this Playa Mujeres property places you within 3 miles (5 km) of Punta Sam Ferry Terminal and Playa Mujeres Golf Club. Also, El Meco Archaeological Site is within 3 miles (5 km) and Gran Puerto Pier is within 6 miles (10 km).

What's nearby

  • Mujeres Beach - 6 min walk - 0.4 miles
  • Playa Mujeres Golf Club - 6 min drive - 2.2 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 36 min drive - 13.5 miles
  • North Beach - 47 min drive - 5.7 miles
  • Dolphin Discovery - 57 min drive - 9.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Mike's Coffee - ‬2 min walk
  • ‪The Press - ‬16 min walk
  • ‪caprichos villa del palmar - ‬20 min walk
  • ‪Twiggy - ‬17 min walk
  • ‪Gourmet Hall - ‬6 min drive

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

5-star beachfront property near Punta Sam Ferry Terminal
Beloved Playa Mujeres - Couples Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Beloved Playa Mujeres - Couples Only All Inclusive, you'll find a full-service spa, a marina, and 3 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

A hot tub, a fitness center, and spa services are also featured at the luxury Beloved Playa Mujeres - Couples Only All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 109 guestrooms or units
  • 4 levels
  • 10 buildings
  • 5 dining venues
  • 6 bars or lounges
  • Built in 2009
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Excellence Coral Playa Mujeres - Adults Only All Inclusive
Playa Mujeres
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
4.6 out of 5, Wonderful, 499 reviews
$542 nightly
The price is $655
Jun 21 - Jun 22
Total with taxes and fees
Excellence Coral Playa Mujeres - Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Parasailing
  • Pilates classes
  • Sailing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beloved Playa Mujeres - Couples Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some wind energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beloved Hotel

Beloved Hotel All Inclusive

Beloved Hotel Playa Mujeres

Beloved Hotel Playa Mujeres All Inclusive

Beloved Playa Mujeres

Playa Mujeres Beloved Hotel

Beloved Playa Mujeres Excellence Group All Inclusive

Beloved Excellence Group All Inclusive

Beloved Playa Mujeres Excellence Group

Beloved Excellence Group

Beloved Playa Mujeres Excellence All Inclusive AdultsOnly

Beloved Excellence All Inclusive AdultsOnly

Beloved Playa Mujeres Excellence AdultsOnly

Beloved Excellence AdultsOnly

Beloved Playa Mujeres by Excellence Group All Inclusive

The Beloved Hotel Playa Mujeres All Inclusive

Beloved Playa Mujeres by Excellence Group

Beloved Mujeres Excellence In

Beloved Playa Mujeres Couples Only All Inclusive

Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

How close is Beloved Playa Mujeres - Couples Only All Inclusive to the airport?

Beloved Playa Mujeres - Couples Only All Inclusive is 17.5 mi (46-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Beloved Playa Mujeres - Couples Only All Inclusive?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Beloved Playa Mujeres - Couples Only All Inclusive on May 31, 2026 start from $564, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Beloved Playa Mujeres - Couples Only All Inclusive have an airport shuttle?

Beloved Playa Mujeres - Couples Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3904.21 per vehicle, roundtrip.

How close is Beloved Playa Mujeres - Couples Only All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Beloved Playa Mujeres - Couples Only All Inclusive offer free breakfast?

Beloved Playa Mujeres - Couples Only All Inclusive does not offer free breakfast.

Is there a casino at Beloved Playa Mujeres - Couples Only All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are nearby.

What time is check-in at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Beloved Playa Mujeres - Couples Only All Inclusive?

This property offers free self parking and valet parking.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a pool?

Beloved Playa Mujeres - Couples Only All Inclusive features 3 outdoor pools.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like ocean views and a beachfront location.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a spa?

Pamper yourself with a day at The Beloved Spa, where you can enjoy massages, body wraps, and aromatherapy.

How close is Beloved Playa Mujeres - Couples Only All Inclusive to downtown Punta Sam?

Beloved Playa Mujeres - Couples Only All Inclusive is 0.4 mi away from Punta Sam.

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 824 out of 1000 reviews
Rating 8 - Good. 115 out of 1000 reviews
Rating 6 - Okay. 25 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
The staff.
Stayed 7 nights in Feb 2026

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities
Resort was perfect, staff were so friendly and helpful, the food and drink everywhere was incredible. Room was huge and spotless, comfy bed, loads of storage. Perfect stay
Stayed 7 nights in Jan 2026

10/10 Excellent

APSARA MEDINA, Miami

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!!
Stayed 3 nights in Feb 2026

10/10 Excellent

Chantel Marie

Stayed 4 nights in Jan 2026

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
The room was spotless and beautiful! The staff were all super nice, helpful and courteous.
Stayed 5 nights in Feb 2026

10/10 Excellent

novia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was amazing!
Stayed 5 nights in Feb 2026

10/10 Excellent

aman

Stayed 2 nights in Jan 2026

8/10 Good

Travis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 8 nights in Jan 2026

10/10 Excellent

Scott B

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this resort!! Amazing food, ambience and service!! We will be back.
Stayed 6 nights in Jan 2026

10/10 Excellent

Maggy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beach is the most quiet and beautiful in Cancun. Staff were amazing! The room was spotless. Peaceful holiday conducive to digital detox. Beds are wonderful. Concierge staff at the beach were so helpful. Food tips: Bocadito food truck tacos. The best. Lupita Lounge: sirloin steak is actually rib eye. Delicious El Mar: Breakfast, lunch and dinner all delicious La Isla: Excellent Risotto Bisou: Delicious breakfast buffet
Playa Mujeres Beach January 2026
Stayed 7 nights in Jan 2026

4/10 Poor

Darya

Stayed 3 nights in Jan 2026

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the place was amazing. Staff friendly. Food great. Service excellent and timely. Will highly recommend staying there.
Stayed 6 nights in Jan 2026

10/10 Excellent

Tracy Stoller

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room! Excellent property and wonderful staff. Food was average to above average, but that's my only criticism!
Stayed 3 nights in Jan 2026

10/10 Excellent

Luke

Stayed 4 nights in Jan 2026

10/10 Excellent

Nils

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The perfect place for a quiet get-away. Super-clean, excellent (but not overbearing) service, spacious room (and we had the junior suite). Food was always well presented, but not always great- above par for an all-inclusive resort. The beach was beautiful and quiet. Would definitely come back again.
Stayed 4 nights in Dec 2025

2/10 Terrible

Shawn David

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not helpful. Wanted to delay stay because of blizzard conditions. Did not even answer messsages. Never stay here with many great options in the area.
Stayed 3 nights in Jan 2026

6/10 Okay

Stephen

Stayed 7 nights in Jan 2026

8/10 Good

Niloufar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room . Staff , food
Stayed 5 nights in Jan 2026

10/10 Excellent

Juan

Stayed 4 nights in Dec 2025

8/10 Good

Amanda, spring

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Beach was nice. Pool options were nice too. Very calm resort
Stayed 3 nights in Jan 2026

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service of any resort or hotel I have been to. Food was great! The rooms were nice, clean, and spacious. The resort overall was beautiful. I had an amazing time and look forward to booking another stay with Beloved in the future.
Stayed 4 nights in Dec 2025

10/10 Excellent

Yakov

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent and amazing
Stayed 7 nights in Jan 2026

10/10 Excellent

Jeffery

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Went on my first AI and first trip to Mexico for baby moon with the wife. Clean, spacious and recently updated rooms - stayed in the junior pool walkout suite. Staff is super; responsive and excellent customer service acumen. Brand new gym equipment, overall fitness facilities has everything even a punching bag. Pools were super clean and bug free. Food was 7/10. The golfing at PM golf course on the championship course was 9/10 - only better course I’ve been on was at Osprey TPC in Toronto area. I would go back and highly highly recommend for a chill, leisure trip.
Stayed 5 nights in Jan 2026

10/10 Excellent

Nancy s

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything from the check in to check out was PERFECT! The staff were very friendly and professional and made it such a magical experience. Romance was definitely the focus of this resort. We will definitely be back very soon!
Stayed 2 nights in Jan 2026

10/10 Excellent

Vasili

Traveled with partner
Liked: Cleanliness
Great food! Great service. Great locations!
Stayed 6 nights in Jan 2026

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