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TRS Coral Hotel - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near Playa Mujeres Golf Club

Choose dates to view prices

Photo gallery for TRS Coral Hotel - Adults Only - All Inclusive

3 outdoor pools, open 8 AM to 8 PM, cabanas (surcharge), pool umbrellas
Property preview
6 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, white sand, beach cabanas, sun loungers
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Place, Playa Mujeres Golf Club
    ‪13 min walk‬
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Place, North Beach
    ‪49 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Junior Suite Garden View Single Use

55-inch Smart TV with digital channels, TV, books

Junior Suite Garden View Single Use

9.2 out of 10
Wonderful
(9 reviews)
  • 712 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View

55-inch Smart TV with digital channels, TV, books

Junior Suite Garden View

9.0 out of 10
Wonderful
(45 reviews)
  • 712 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up Single Use

1 bedroom, premium bedding, memory foam beds, free minibar

Junior Suite Swim Up Single Use

8.8 out of 10
Excellent
(5 reviews)
  • 721 sq ft
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up

Junior Suite Swim Up | 1 bedroom, premium bedding, memory foam beds, free minibar

Junior Suite Swim Up

9.4 out of 10
Exceptional
(23 reviews)
  • 721 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace Single Use

Loft Suite Jacuzzi Terrace Single Use | View from room

Loft Suite Jacuzzi Terrace Single Use

8.0 out of 10
Very good
(1 review)
  • 1076 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace

View from room

Loft Suite Jacuzzi Terrace

9.8 out of 10
Exceptional
(7 reviews)
  • 1076 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | View from room

Junior Suite Ocean View

9.6 out of 10
Exceptional
(19 reviews)
  • 710 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside

Junior Suite Beachside | View from room

Junior Suite Beachside

9.4 out of 10
Exceptional
(8 reviews)
  • 710 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside Ocean View

Junior Suite Beachside Ocean View | View from room

Junior Suite Beachside Ocean View

9.8 out of 10
Exceptional
(7 reviews)
  • 710 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up Beachside

Junior Suite Swim Up Beachside | 1 bedroom, premium bedding, memory foam beds, free minibar

Junior Suite Swim Up Beachside

9.0 out of 10
Wonderful
(12 reviews)
  • 721 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace Ocean View

Loft Suite Jacuzzi Terrace Ocean View | 1 bedroom, premium bedding, memory foam beds, free minibar

Loft Suite Jacuzzi Terrace Ocean View

8.8 out of 10
Excellent
(13 reviews)
  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Beachside Ocean View

Loft Suite Beachside Ocean View | View from room

Loft Suite Beachside Ocean View

9.6 out of 10
Exceptional
(9 reviews)
  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Costa Mujeres

Beachfront retreat .You'll be within 2 miles (3 km) of Playa Mujeres Golf Club and 9 miles (15 km) of Garrafon Natural Reef Park with a stay here. Also within 9 miles (15 km) are Ultramar Ferry Puerto Juárez and North Beach.

What's nearby

  • Playa Mujeres Golf Club - 13 min walk - 0.7 miles
  • Mujeres Beach - 4 min drive - 1.1 miles
  • Ultramar Ferry Puerto Juárez - 24 min drive - 6.6 miles
  • North Beach - 55 min drive - 7.8 miles
  • Dolphin Discovery - 60 min drive - 9.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Kulinarium Riu Latino - ‬3 min drive
  • ‪Velvet - ‬3 min drive
  • ‪Isla Blanca - ‬1 min walk
  • ‪Poseidon - ‬9 min walk
  • ‪Moctezuma - ‬17 min walk

About this property

TRS Coral Hotel - Adults Only - All Inclusive

5-star beachfront property near Playa Mujeres Golf Club
TRS Coral Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with free beach club on site, cabanas (surcharge), and umbrellas. At TRS Coral Hotel - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers outdoor tennis courts, a health club, and a garden. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Costa Mujeres property.

  • 473 guestrooms or units
  • 3 levels
  • 3 buildings
  • 6 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
TRS Coral Hotel - Adults Only - All Inclusive offers 473 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Zentropia Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • 2 beach bars
  • 2 swim-up bars
  • 3 bars/lounges
  • 3 poolside bars
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool (guest access)
  • Pilates classes
  • Shopping
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at TRS Coral Hotel - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 33.94 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRS Coral Hotel Adults All Inclusive Costa Mujeres
TRS Coral Hotel Adults All Inclusive
TRS Coral Adults All Inclusive Costa Mujeres
TRS Coral Adults All Inclusive
Trs Coral Inclusive Inclusive
TRS Coral Hotel Adults Only All Inclusive
TRS Coral Hotel - Adults Only - All Inclusive Costa Mujeres

Frequently asked questions

How close is TRS Coral Hotel - Adults Only - All Inclusive to the airport?

TRS Coral Hotel - Adults Only - All Inclusive is 19.3 mi (41-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at TRS Coral Hotel - Adults Only - All Inclusive?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at TRS Coral Hotel - Adults Only - All Inclusive on Dec 4, 2025 start from $601.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does TRS Coral Hotel - Adults Only - All Inclusive have an airport shuttle?

TRS Coral Hotel - Adults Only - All Inclusive offers an airport shuttle.

How close is TRS Coral Hotel - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does TRS Coral Hotel - Adults Only - All Inclusive offer free breakfast?

Yes, TRS Coral Hotel - Adults Only - All Inclusive offers free breakfast.

Is there a casino at TRS Coral Hotel - Adults Only - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (16-min drive) are nearby.

What time is check-in at TRS Coral Hotel - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at TRS Coral Hotel - Adults Only - All Inclusive?

This property offers free self parking and valet parking.

Does TRS Coral Hotel - Adults Only - All Inclusive have a pool?

TRS Coral Hotel - Adults Only - All Inclusive features 3 outdoor pools. Guests can enjoy pool access from 8 AM to 8 PM.

Does TRS Coral Hotel - Adults Only - All Inclusive have a restaurant?

There are 6 onsite restaurants, offering options like international cuisine and garden views.

Does TRS Coral Hotel - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Zentropia Spa, where you can enjoy deep-tissue massages, detox wraps, and body scrubs.

How close is TRS Coral Hotel - Adults Only - All Inclusive to downtown Costa Mujeres?

TRS Coral Hotel - Adults Only - All Inclusive is 1.8 mi away from Costa Mujeres.

Reviews

TRS Coral Hotel - Adults Only - All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 684 out of 1010 reviews
Rating 8 - Good. 148 out of 1010 reviews
Rating 6 - Okay. 76 out of 1010 reviews
Rating 4 - Poor. 52 out of 1010 reviews
Rating 2 - Terrible. 50 out of 1010 reviews

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and attentive. Rooms were amazing with tubs and balcony etc. Beach was clean and close.
Stayed 6 nights in Oct 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Any resorts in Cancun area they all have pro and con include this one but when you bring it to staffs they collected all. There customer service are near perfect my honest rate is 4.8 or 4.9 out of 5
Stayed 3 nights in Sep 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Kodi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my butler ivan and benjy were amazing ! the staff and servers at the restaurant were amazing too . me and my wife had a great time on our honeymoon . definitely recommend the sumptouri !
Stayed 6 nights in Aug 2025

10/10 Excellent

Idris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about my experience at TRS Coral Hotel in Costa Mujeres, Mexico. From the moment we arrived, it felt like stepping into another world—one filled with luxury, beauty, and service that went far beyond anything I could have imagined. Our swim-up room was absolutely gorgeous—spacious, modern, and perfectly designed for both relaxation and indulgence. Nothing beats waking up, stepping outside, and slipping right into crystal-clear water at your doorstep. But what truly made this trip unforgettable was the customer service. I have stayed in many resorts, but I have never experienced the level of care and attention that TRS Coral provides. Every single staff member was friendly, warm, and genuinely happy to help in any way possible. The property itself is spotless—meticulously clean, beautifully maintained, and designed to make you feel like you’re in a private paradise. A special thank you to our incredible butlers, Ivan and Ben. They went above and beyond every single day to make us feel not only welcome but truly special. Whether it was anticipating our needs, surprising us with thoughtful touches, or simply checking in to ensure everything was perfect—they elevated our stay to a whole new level. They are the definition of exceptional service. The restaurants were equally impressive. Every meal was delicious, beautifully presented, and offered a wide variety of flavors to satisfy every craving. From fine dining to casual bites, every experience was A++
Stayed 4 nights in Aug 2025

10/10 Excellent

Nayely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó este hotel, me encantaro las persona lo amable que son lo cariñoso que son, la estadía aquí fue lo mejor ♥️😍los mayordomos son muy amable y muy pendiente de la necesidades de uno tanto como Andria y Bryan son los mejores y el señor Raúl de el restaurante italiano
Stayed 5 nights in Aug 2025

10/10 Excellent

Naomi Viera

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the trip exceeded my expectations!
Stayed 3 nights in Aug 2025

10/10 Excellent

Edwin

Traveled with partner
The service was amazing. I never felt I was on my own. Highly recommend
Stayed 6 nights in Aug 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

brad, Santa Ana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The junior suite swim up room was awesome! Staff was very friendly and attentive, especially our butlers Miss and Windam. Our server Carlos, kept the drinks and food flowing. We arranged for private transportation to and from the airport and it was easy to locate, safe and arrived timely.
Stayed 3 nights in Aug 2025

10/10 Excellent

Justin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was great… food was really good. Had to go to the other side of the property to take advantage of all the options but that was no big deal. Would stay here again. Staff was amazing.
Stayed 6 nights in Aug 2025

10/10 Excellent

Deja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so relaxing, everyone was so nice and sweet. The food was pretty goo I got to try new foods. Bartenders was everting I had amazing drinks and I had a wonderful time. Room was beautiful. The best birthday ever
Stayed 3 nights in Aug 2025

8/10 Good

Karyme Daniela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in experience was okay, the person who initially checked us in said we would get a room next to the other party we were with. When we got the message our rooms were ready that was not the case, the person present at the front desk said that was not a possibility. Luckily an employee present during the first interaction overheard and explained that the First Gentleman that checked us in had promised that, the second room took a little longer but it all worked out.
Stayed 3 nights in Aug 2025

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier hotel. No complaints except the food
Stayed 5 nights in Jul 2025

8/10 Good

Bonnie, Maple Ridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a well maintained beachfront. Need to make reservations for dinner every night, so know that going in - and 100% use your butler to help, they’re great. Far from the town or daytime excursions, so expect to spend an hour in a van getting to daytime Activities you might have planned. Overall a wonderful stay and would definitely stay again.
Stayed 7 nights in Aug 2025

8/10 Good

DeNiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful and all of the staff were very nice and helpful.
Stayed 4 nights in Aug 2025

8/10 Good

Shantonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is nice, rooms are spacious and comfortable. The food was just ok and probably the only issue. Shout out to Saul at the check-in desk who took great care of me and upgraded my room for my birthday - he was very kind and provided exceptional service.
Stayed 3 nights in Aug 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the over all hotel, it was very nice, clean & the staff was amazing. However the food I give it a 4/10. I’ve had way better food at so many other resorts. The drinks were good, top shelf. No other complaints
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are generally amazing. Our Butlers Linda was exceptional. Eduardo was scheduled to work less but was good. Disappointed after 4 days the butlers rotated and we were assigned new ones. Food was good to great for the most part. Carlos drink server at Main Pool Grand Palladium was awesome. TRS Pool server not particularly good. Some guys there were really nice but were not our server so that was a need improvement area. Overall the property is lovely. We were with a large group and some had various complaints with rooms. One family I meant were dissatisfied with requested items not being delivered to rooms. That said for us it was really nice overall great staff the golf carts transports were generally reasonable wait times. Bed was hard. Some nice entertainment.
Stayed 5 nights in Jul 2025

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia package came with $1200 resort credit- unusable. Essentially it was a coupon book, but you had to buy an extra to use the coupon- VERY misleading. Upon learning this on property we were then convinced to buy a different upgrade- which were double charged for & we left very unpleased. During our stay the service was wonderful, food good & drinks great. The spa was gorgeous- but VERY expensive- this is where I was double charged after upgrade & couldn’t resolve before leaving for my flight. The beaches, pools & property was gorgeous overall. The scent in the lobby & a few restaurants was POWERFUL & unnecessarily strong. Our room was gorgeous- but the construction next door left it unpleasant to use our private pool during the day. Loud banging, jack hammer & workers around. Wyndham, our butler, was incredible. Quite frankly he saved our trip from being a bit of a disaster. We appreciated him very very much. The sheets were not great- pillows & mattress good though. Toiletries, shower, tub- all gorgeous. The property also offers fun work outs in the pool everyday & activities like chocolate tasting. Those were quite cool. Overall I’m just a bit torn. There was a lot offered, but we also paid A LOT of money. I’ve been on 2 other all inclusive trips & think I’d be inclined to try a different hotel group next time.
Stayed 5 nights in Aug 2025

8/10 Good

Tiffany L, chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very well kept and offers an intimate setting for couples. Food is not up to the standards it once held.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dashanta

Stayed 5 nights in Jul 2025

8/10 Good

Pedrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Amela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Get the swim out room.
Stayed 4 nights in Jul 2025