Hotel Riu Palace Costa Mujeres - All Inclusive

4.0 star property
4-star beachfront property near Mujeres Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Costa Mujeres - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
6 bars/lounges, 2 swim-up bars, 2 poolside bars
1 bedroom, minibar, in-room safe, laptop workspace
On the beach, white sand, sun loungers, beach umbrellas
Coffee service

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400

Room options

Junior Suite, Garden View (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Garden View (U)

8.6 out of 10
Excellent
(184 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Oceanfront (U)

9.0 out of 10
Wonderful
(15 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Ocean View (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite, Sea View (M)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (U)

9.8 out of 10
Exceptional
(7 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite, Partial Ocean View (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Partial Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Partial Ocean View (M)

7.8 out of 10
Good
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Partial Ocean View (U)

8.6 out of 10
Excellent
(56 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Ocean View (Grande, L)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite, Ocean View (Grande, M)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Large, U)

9.0 out of 10
Wonderful
(4 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Suite, Oceanfront (U)

8.0 out of 10
Very good
(1 review)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite (Swim-Up, U)

9.2 out of 10
Wonderful
(23 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Garden View (B2C-US)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Partial Ocean View (B2C-US)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (B2C-US)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite (Swin-up, B2C-US)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (B2C-US)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Large, B2C-US)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Suite, Oceanfront (B2C-US)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite (M)

8.8 out of 10
Excellent
(15 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Partial Ocean View (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, Oceanfront (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite (Swim-Up | B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Large | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite (C)

8.4 out of 10
Very good
(32 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite, Partial Ocean View (C)

8.0 out of 10
Very good
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Ocean View (C)

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite (Swim-Up | C)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite, Oceanfront (C)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite (Large | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Elite Club, +18yrs, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite (Swim-up, Elite Club, +18yrs, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Oceanfront (Elite Club, +18yrs, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite (Swim-Up,Elite Club, +18yrs, U)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite (Elite Club, +18yrs, U)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, Oceanfront (Elite Club, +18yrs, C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, Oceanfront (Elite Club, +18yrs, B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite (Swim-Up,Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Elite Club, +18yrs, B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite (Swim-up, Elite Club, +18yrs, B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Garden View (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Oceanfront (E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Grande, E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Suite, Oceanfront (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite (Swim-Up, E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Oceanfront (Elite Club, +18yrs, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite (Swim-Up,Elite Club, +18yrs, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite (Elite Club, +18yrs, E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Elite, +18 yrs |L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Private Pool (Swim Up, Elite, +18yrs | L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Oceanfront (Elite, +18 yrs |L)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite, Sea View, Oceanfront (Elite Club,+18yrs |M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Private Pool (Elite Club,+18yrs |M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite, Sea View, Oceanfront (Elite Club,+18yrs |M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Costa Mujeres

On the beach.Your stay at this Costa Mujeres Resort Strip property places you within 6 miles (10 km) of Playa Mujeres Golf Club and Mujeres Beach. Punta Sam Ferry Terminal and Punta Sam Beach are also within 6 miles (10 km).

Getting around

  • Cancun Intl. Airport (CUN) - 52 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬6 min drive
  • ‪Grand Caribe - ‬6 min drive
  • ‪Kulinarium Riu Latino - ‬7 min drive
  • ‪The Shores Restaurant - ‬5 min drive
  • ‪Gusto Italian Trattoria - ‬6 min drive

About this property

Hotel Riu Palace Costa Mujeres - All Inclusive

4-star beachfront property near Mujeres Beach
Hotel Riu Palace Costa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hotel Riu Palace Costa Mujeres - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a 24-hour health club. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Costa Mujeres property.

  • 1 building
  • 670 guestrooms or units
  • 5 levels
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Hotel Riu Palace Costa Mujeres - All Inclusive offers 670 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Boat tours
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Costa Mujeres - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres All Inclusive
Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres

Frequently asked questions

How close is Hotel Riu Palace Costa Mujeres - All Inclusive to the airport?

Hotel Riu Palace Costa Mujeres - All Inclusive is 22.3 mi (52-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Riu Palace Costa Mujeres - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Costa Mujeres - All Inclusive.

How close is Hotel Riu Palace Costa Mujeres - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Costa Mujeres - All Inclusive offer free breakfast?

Hotel Riu Palace Costa Mujeres - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Palace Costa Mujeres - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (23-min drive) and Royal Yak Casino and Sports Book (24-min drive) are nearby.

What time is check-in at Hotel Riu Palace Costa Mujeres - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Palace Costa Mujeres - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Costa Mujeres - All Inclusive have a pool?

Hotel Riu Palace Costa Mujeres - All Inclusive features 5 outdoor pools.

Does Hotel Riu Palace Costa Mujeres - All Inclusive have a restaurant?

Hotel Riu Palace Costa Mujeres - All Inclusive is home to Spaces, which features international cuisine.

Does Hotel Riu Palace Costa Mujeres - All Inclusive have a spa?

Pamper yourself with a day at Renova, where you can enjoy facials, mani/pedis, and aromatherapy.

How close is Hotel Riu Palace Costa Mujeres - All Inclusive to downtown Costa Mujeres?

Hotel Riu Palace Costa Mujeres - All Inclusive is 0.7 mi away from Costa Mujeres.

Hotel Riu Palace Costa Mujeres - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 828 out of 1368 reviews
Rating 8 - Good. 287 out of 1368 reviews
Rating 6 - Okay. 160 out of 1368 reviews
Rating 4 - Poor. 41 out of 1368 reviews
Rating 2 - Terrible. 52 out of 1368 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph Oswald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was AMAZING and would definitely recommend to anyone!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Food, very clean installation Amazing place for go out!!!
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

sevdije

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Best staff, food and cleanliness!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities
very clean, great service, friendly staff. Great food.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kaylie Ann

Liked: Cleanliness, amenities, property conditions & facilities
Amenities were amazing. The staff was friendly and always kept the room clean.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sara Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, room wonderful
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a relaxing vacation away from Cancún’s urban “Zona Hotelera”. However, if you’re into pool parties, you can also get a free shuttle to attend daytime events in other RIU hotels.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Pristinely clean hotel with beautiful gardens.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Cherise

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. All the staff were very pleasant and made sure our stay was a great experience. The pool and beach side events were super fun and the staff were engaging and making sure everyone was enjoying their time.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

mario alberto

Liked: Cleanliness, amenities, property conditions & facilities
Good place to go to vacation
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Patryk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food can be better and the drinks are not strong
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Laurie Ann

We had a very enjoyable stay at the Riu Palace in amazing, thank you so much
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Breawna Marceil

Liked: Cleanliness, amenities, property conditions & facilities
Great stay !
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property, excellent food , good drinks , music
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Christina

We had a wonderful stay. The check in was great, activities were
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well accompanied rooms, friendly staff, a good variety of nice dining facilities, and beautifully landscaped grounds.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The property as a whole was far better than I expected. The staff was very friendly and helpful during the length of my stay which was 2 weeks.👍👍
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! The hotel, the food, the staff, and especially the entertainment! I would say that the night shows were the highlight in comparison to other hotels. Note, however, there is NO snorkeling at that beach. Great resort overall!! Highly recommend!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay in RIU.Will definitely come back.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, staff was great they where always on there’s toes to serve everyone. Nice in every way. N all the food was good that we got to taste..would definitely go back for a get away
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, property conditions & facilities
Clean Great staff
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Nadine A

Positives: nice pools and beach,
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Krasimira

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time at this resort. Rooms are clean, staff is very friendly, service is great! The resort is beautiful with lots of green area, beach was clean, water beautiful turquoise. I enjoyed having palms on the beach instead of umbrellas. Food was delicious, variety is great even for picky eaters. Highly recommended!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Friendly English speaking staff. Lots of activities even on rainy or cool days. Plenty of food options for sit down dinners. You won’t be disappointed. Of note, free airport transfer made the trip stress free.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jazmine Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, food is good
Stayed 4 nights in Oct 2025