On the beach
You'll be within 3 miles (5 km) of Mujeres Beach and 6 miles (10 km) of Playa Mujeres Golf Club with a stay here. Punta Sam Beach and Punta Sam Ferry Terminal are also within 6 miles (10 km).
This all-inclusive property features free water park access, a full-service spa, and 6 restaurants. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the free kid's club, waterslide, and playground.
Free WiFi, flat-screen TVs
Featuring conveniences like sitting areas and coffee/tea makers, the 670 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include 24-hour room service, minibars, and separate bathtubs and showers.
Jun 4, 2021 by Online Reputation Manager
Dear Guest, Thank you so much for the compliments! It is truly amazing to hear that you have enjoyed your recent stay and we are pleased that our friendly staff were to your liking. Certainly, your compliments will be shared with Alex and the team. Your recommendation and feedback mean a lot to us and we hope to have the pleasure of seeing you again soon! With our best wishes we remain, Hotel Riu Palace Costa Mujeres Online Reputation Manager
Mar 31, 2021 by Online Reputation Manager
Dear Guest, We would like to thank you very much for staying with us recently, and for taking the time to provide your review. Since we work hard daily to ensure our guests have a comfortable and memorable stay with us, we are delighted to read your positive words and that your experience was a positive one. We hope you will come back to see us soon. Kind Regards, Hotel Riu Palace Costa Mujeres Online Reputation Manager
Feb 8, 2021 by Online Reputation Manager
Dear Guest, Thank you very much for your choice of the Hotel Riu Palace Costa Mujeres and for the time you have taken to write us about your five-star experience. We always focus on service, always putting our guests' experience first. We are glad you appreciate it and grateful for taking the time to recognize our staff for all of their efforts. Your kind remarks about your recent stay makes us happy. Thank you for your recommendation, it means a lot to us! The whole team is at your disposal for anything you may need. We are looking forward to welcome you again soon, meanwhile best wishes for safe and comfortable travels. Kind regards Hotel Riu Palace Costa Mujeres Online Reputation Manager
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Riu Palace Costa Mujeres-All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Riu Palace Costa Mujeres-All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a 24-hour health club. You'll have access to the outdoor pool at a partner property. Self parking is free. Smoking is allowed in designated areas at this 4-star Costa Mujeres property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Riu Palace Costa Mujeres-All Inclusive offers 670 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Spaces - This buffet restaurant specializes in international cuisine.
Zarape - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Japan - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.
Roma - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.
5 outdoor swimming pools are on site along with a complimentary water park and a 24-hour health club. Other recreational amenities include a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.