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Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

4.5 star property
4.5-star adults-only hotel near Playa Mujeres Golf Club

Choose dates to view prices

Photo gallery for Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Beach
Lobby
Beach
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • All inclusive
  • Room service

Explore the area

View in a map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028
  • Place, Playa Mujeres Golf Club
    ‪8 min drive‬
  • Place, Isla Mujeres Ferry Terminal
    ‪56 min drive‬
  • Place, North Beach
    ‪57 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Directors Suite One Bedroom

View from room

Directors Suite One Bedroom

  • 1227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

8.8 out of 10
Excellent
(40 reviews)
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

View from room

STAR Class Directors Suite One Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

View from room

STAR Class Junior Suite

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Terrace/patio

STAR Class Junior Suite Swim Out

8.0 out of 10
Very good
(6 reviews)
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Out

Terrace/patio

Junior Suite Swim Out

8.0 out of 10
Very good
(25 reviews)
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Ocean View

View from room

STAR Class Junior Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Costa Mujeres

Costa Mujeres retreat .You'll be within 3 miles (5 km) of Playa Mujeres Golf Club and 9 miles (15 km) of Ultramar Ferry Puerto Juárez. Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are within 12 miles (20 km).

What's nearby

  • Playa Mujeres Golf Club - 8 min drive - 3.0 miles
  • Mujeres Beach - 11 min drive - 3.9 miles
  • Ultramar Ferry Puerto Juárez - 19 min drive - 9.1 miles
  • Isla Mujeres Ferry Terminal - 56 min drive - 9.9 miles
  • North Beach - 57 min drive - 10.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪The Shores Restaurant - ‬1 min walk
  • ‪Grand Caribe - ‬8 min walk
  • ‪Fuel Coffee - ‬6 min walk
  • ‪Pompeya - ‬5 min drive

About this property

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

4.5-star adults-only hotel near Playa Mujeres Golf Club
Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only offers its guests a full-service spa, 4 outdoor swimming pools, a 24-hour health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only. Free self parking and valet parking are available.

This 4.5-star Costa Mujeres hotel is smoke free.

  • 380 guestrooms or units
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
  • Swim-up bar
Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only offers 380 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, PH Spa. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Private beach, white sand, beach umbrellas, beach massages
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
3.9 out of 5, Good, 1,001 reviews
$324 nightly
The price is $324
Oct 27 - Oct 28
Total with taxes and fees
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Pilates classes
  • Sauna
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No elevator
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 33.94 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

How close is Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only to the airport?

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only is 21 mi (41-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only on Oct 28, 2025 start from $320.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only have an airport shuttle?

Airport shuttle services are not available at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only.

How close is Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only to the beach?

This hotel is 9.7 mi (93-min drive) from North Beach and 12.9 mi (33-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only offer free breakfast?

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

No, there is no casino at this hotel, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are nearby.

What time is check-in at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

This hotel offers free self parking and valet parking.

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only have a pool?

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only features 4 outdoor pools. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only have a restaurant?

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only is home to So Cal Gourmet Emporium, which features international cuisine.

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only have a spa?

Yes, this hotel has a spa.

How close is Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only to downtown Costa Mujeres?

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only is 0.1 mi away from Costa Mujeres.

Reviews

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only Reviews

7.8

Good

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 319 out of 652 reviews
Rating 8 - Good. 132 out of 652 reviews
Rating 6 - Okay. 80 out of 652 reviews
Rating 4 - Poor. 57 out of 652 reviews
Rating 2 - Terrible. 64 out of 652 reviews

Reviews

6/10 Okay

Kim

Traveled with partner
Liked: Amenities
Very nice
Stayed 4 nights in Sep 2025

2/10 Terrible

Regan

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The unprofessionalism of this property started the moment we walked in. No one came to greet us so i walked over to the main lobby check in. After waiting in line i was then told to go to another line to wait to check in for STAR class members. Of all the things the "STAR" class upgrade was supposed to provide, we got a restocked fridge and that was it. Two days in a row they couldn't make a reservation for us. I had to call two days in a row just to get the room cleaned and changed sheets. Every where we went we were told "No" or had to pay even more for simple things. our group was laughing that their favorite word is "No". Even conversing with the staff was unenjoyable. Nobody seemed happy to take care of you and it was a hassle getting anything taken care of. I brought money to tip everywhere i went but by the end of any interaction, I felt like i didn't want to give money for mediocre service. The front lobby bar was the only area i was greeted a with a smile and great service. I have been to 7 other All-inclusive resorts in Mexico and this was by far the worst all around. I have never felt so ready to leave and wasted so much money.
Stayed 4 nights in Aug 2025

10/10 Excellent

Aaron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !!
Stayed 4 nights in Jul 2025

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again! Amazing staff, clean, great drinks!
Stayed 6 nights in Jul 2025

8/10 Good

Tina

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The PH Spa was Amazing! . Great views from the room.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mauro, Pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jerry y yomelly fueron excepcionales, son unas vacaciones inolvidables, me encantaría regresar y por supuesto pediré por ellos, el servicio en general excelente. Gracias Jerry y yomelly
Stayed 6 nights in Jul 2025

8/10 Good

Stacey

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was gorgeous. Staff was extremely friendly. Food options were not the best. Everything seemed to have been served at room temperature. Alcohol choices were not good and the premium package for alcohol was overpriced in my opinion.
Stayed 4 nights in Jun 2025

8/10 Good

gtg

The food could and should be a lot better
Stayed 7 nights in Jul 2025

6/10 Okay

JAVIER

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was on the adult side, honestly great service and pleasant ppl. Was a bit quiet for my taste but i had family on the adult side, now that side was a bit aahhh.. staff was seemed to be under staffed and ppl where a bit frustrated
Stayed 2 nights in Jul 2025

6/10 Okay

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Cynthia Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful,friendly,cleanest
Stayed 4 nights in Jul 2025

10/10 Excellent

Yesfrin Misael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel les consierge super à notre services les fille de divertissement , Diana,Mary et Luisa super aussi , ont retourne en décembre
Stayed 5 nights in Jul 2025

10/10 Excellent

LaSharon

Stayed 3 nights in Jul 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was nice. If you book through Expedia, they give you a so-called VIP status. It was actually the opposite better to not take it.
Stayed 5 nights in Jul 2025

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

John-Paul David

The
Stayed 5 nights in Jul 2025

8/10 Good

Abigaël

Stayed 6 nights in Jul 2025

10/10 Excellent

Keenan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing, Marla, Damian, and Miguel took great care of me.
Stayed 4 nights in Jul 2025

4/10 Poor

Abigail

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Planet Hollywood Cancun and had a mixed experience. While the staff was truly amazing—always friendly and eager to help—the overall quality of our stay was disappointing due to several issues. Unfortunately, the food did not meet expectations and, to our dismay, it made us feel quite unwell. This was a major letdown, as we were looking forward to enjoying the dining options. Additionally, the condition of our room was concerning. It felt very run down, with noticeable mold in the shower and even little worms emerging from the cracks. To make matters worse, we found flies in the restroom, which added to the unpleasant atmosphere. The room also had a persistent mildew smell that made our stay uncomfortable. Overall, while the staff's service was commendable, the poor food quality and the state of the accommodations left much to be desired. I hope the management addresses these issues for future guests.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cedrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice resort people are nice and welcoming
Stayed 4 nights in Jul 2025

10/10 Excellent

Caiden

Stayed 5 nights in Apr 2025

2/10 Terrible

Sherard J

Stayed 4 nights in Jun 2025

6/10 Okay

Jason Paul

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Planet Hollywood was nice but there was some things that needed addressed. We had a swim out suite, water was extremely low, jets didn’t work so water was dirty. The app needs updated, we reserved a dinner and restaurant was closed, no where else to eat. Pools need to be opened later than 7:00 pm. Need to spray mosquito repellent so you can enjoy evening shows. Hooka doesn’t need to be smoked and offered in main family section. Check in sales pitch should be optional, not a rigged sales speech. Lazy River was nice, clean and pleasant. Restaurants that we could try were good Rooms were clean, staff was very nice. I would recommend this resort for a college spring break, not a family or laid back married couple vacation.
Stayed 7 nights in Jun 2025

10/10 Excellent

MICHELLE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the adult scene and because we booked with Expedia we were treated like royalty. We had no idea that Planet Hollywood was partnered with Expedia. We booked with Expedia for the best rate. There is a Star Class upgrade you can purchase but was not needed with the Expedia treatment. The property is laid out well but nothing is truly right on the beach. The seaweed was bad but evidently better than it had been. The beach was a total no go for us with the seaweed. The pool area was awesome! Huge and several on the property. Lazy river on family side was super nice with a swim up bar! The dinner reservations were made by our check in girl, Marla. We were able to text with her on the WhatsApp. We enjoyed a very relaxing week and did not do the spa, excursions or beach. You will need to save a chair early. We were out by 6:45 to claim ours. We deal with that wherever we go, cruising especially if you want shade. Dial “0” on your phone if you need anything and you’ll have it in your room within a few minutes. We saw people complain about umbrellas, next day umbrellas were delivered. We heard people complain about the swim up room water levels, next day they were being filled. The service was fabulous, the food was very good but do not expect gourmet. It was very good and we loved the SoCal buffet. The hotel addressed the seaweed and that wasn’t their fault. Only negative is that hotel is very worn for only 4 years old. But they seem to be addressing items daily.
Braza was like a big charcuterie board. 😍
Fernando at Braza was the BEST!
Adult scene pool!
Stayed 7 nights in Jun 2025

2/10 Terrible

Adrian, seattle

Stayed 5 nights in Jun 2025