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Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

4.0 star property
4-star beachfront property with 4 outdoor pools

Choose dates to view prices

Photo gallery for Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Private beach, white sand, beach umbrellas, beach massages
Property amenity
Aerial view
Private beach, white sand, beach umbrellas, beach massages
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar

Explore the area

View in a map
Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028
  • Mujeres Beach
    ‪11 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪56 min drive‬
  • North Beach
    ‪57 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

8.0 out of 10
Very good
(63 reviews)
  • 581 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom Swim Out

Terrace/patio

STAR Class Directors Suite One Bedroom Swim Out

  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite Swim Out

Premium bedding, down comforters, minibar, in-room safe

Junior Suite Swim Out

9.0 out of 10
Wonderful
(22 reviews)
  • 581 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

Premium bedding, down comforters, minibar, in-room safe

STAR Class Directors Suite One Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for STAR Class Junior Suite

Premium bedding, down comforters, minibar, in-room safe

STAR Class Junior Suite

8.6 out of 10
Excellent
(12 reviews)
  • 581 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Ocean View

STAR Class Junior Suite Ocean View | View from room

STAR Class Junior Suite Ocean View

7.0 out of 10
Good
(2 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Entourage Suite

Premium bedding, down comforters, minibar, in-room safe

STAR Class Entourage Suite

  • 689 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Directors Suite Two Bedroom

Premium bedding, down comforters, minibar, in-room safe

Directors Suite Two Bedroom

8.0 out of 10
Very good
(1 review)
  • 1808 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Producers Two Bedrooms Suite

View from room

STAR Class Producers Two Bedrooms Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 3606 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Premium bedding, down comforters, minibar, in-room safe

STAR Class Junior Suite Swim Out

7.0 out of 10
Good
(11 reviews)
  • 581 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Entourage Suite

Premium bedding, down comforters, minibar, in-room safe

Entourage Suite

7.4 out of 10
Good
(3 reviews)
  • 689 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Directors Suite One Bedroom

Premium bedding, down comforters, minibar, in-room safe

Directors Suite One Bedroom

7.8 out of 10
Good
(8 reviews)
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Producers Two Bedroom Suite Swim Out

Terrace/patio

STAR Class Producers Two Bedroom Suite Swim Out

  • 3606 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite Two Bedroom

Premium bedding, down comforters, minibar, in-room safe

STAR Class Directors Suite Two Bedroom

  • 1808 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Producers Three Bedroom Suite

View from room

STAR Class Producers Three Bedroom Suite

  • 4187 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | View from room

Junior Suite Ocean View

7.8 out of 10
Good
(12 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Costa Mujeres

Beachfront retreat .You'll be within 3 miles (5 km) of Playa Mujeres Golf Club and 6 miles (10 km) of Mujeres Beach with a stay here. Punta Sam Ferry Terminal and Punta Sam Beach are also within 6 miles (10 km).

What's nearby

  • Playa Mujeres Golf Club - 8 min drive - 3.0 miles
  • Mujeres Beach - 11 min drive - 3.9 miles
  • Isla Mujeres Ferry Terminal - 56 min drive - 9.9 miles
  • North Beach - 57 min drive - 10.3 miles
  • Dolphin Discovery - 60 min drive - 12.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪The Shores Restaurant - ‬1 min walk
  • ‪Grand Caribe - ‬8 min walk
  • ‪Gusto Italian Trattoria - ‬1 min walk
  • ‪Steakhouse - ‬5 min drive

About this property

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

4-star beachfront property with 4 outdoor pools
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club.

This 4-star Costa Mujeres property is smoke free.

  • 648 guestrooms or units
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort offers 648 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages.

Similar properties

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
3.9 out of 5, Good, 645 reviews
$311 nightly
The price is $311
Sep 29 - Sep 30
Total with taxes and fees
Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Pilates classes
  • Playground
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 33.94 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Planet Hollywood Beach Resort Cancun - All Inclusive Hotel
Planet Hollywood Beach Resort Cancun
Planet Hollywood Beach Resort Cancun All Inclusive

Frequently asked questions

How close is Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort to the airport?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort is 21 mi (41-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort on Sep 29, 2025 start from $281.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort.

How close is Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort offer free breakfast?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

No, there is no casino at this property, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are nearby.

What time is check-in at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Free parking is not available at this property.

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have a pool?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort features 4 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have a restaurant?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort is home to So Cal Gourmet Emporium, which features international cuisine.

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have a spa?

This property has a spa, which features facials, Thai massages, and mani/pedis.

How close is Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort to downtown Costa Mujeres?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort is 0.1 mi away from Costa Mujeres.

Reviews

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 445 out of 1006 reviews
Rating 8 - Good. 220 out of 1006 reviews
Rating 6 - Okay. 160 out of 1006 reviews
Rating 4 - Poor. 83 out of 1006 reviews
Rating 2 - Terrible. 98 out of 1006 reviews

Reviews

8/10 Good

Temitope

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Would not return.
Stayed 4 nights in Jul 2025

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
different restaurants
Stayed 6 nights in Jun 2025

8/10 Good

Roy

Traveled with family
Liked: Cleanliness
Had a pleasant stay for 8 days 7 nights. Overall, Planet Hollywood is a 3.5 star resort. Good but not spectacular.
Stayed 7 nights in Jun 2025

2/10 Terrible

Alvaro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La propiedad está muy bien, no excelente . Los restaurantes están excelentes , las habitaciones bien, animación muy bien, localización excelente , personal de varias áreas PÉSIMO
Stayed 5 nights in Jun 2025

6/10 Okay

Jeffrey Alan

Traveled with family
Liked: Amenities, property conditions & facilities
Food was O.k.. nothing great.. The one thing i will say.. is there are FEW options when you at the pool, unless you use the watier,.. Waited at the Bar at the STAR POOL for 10 min.. no one even ask us anything, and there was a menu there, we finally had to interrupt the bar tender and ask for a order.. and was told we had to be on a lounger.. guess what there was none.. Then we tried to order pizza at the ilttalin rest. only to say. they were not taking orders for 20 min.. came back in 20 there were 25+ people in line trying to order pizza... we then said lets go over to the STAR buffet... NOPE closed at 2:00 .. I will not return or recommend .. Also our butler screwed up our Xplore trip, woke up a 5am.. had a resv number.. but bus driver said we weren't on the list.. then it was full, we asked for them to take us by taxi.. but they refused to pay... and said.. we reschueld of the next day.. weill had to go to bed early again to wake up at 5... lots or rude people especially if you dont leave them a tip.. Ill find another vacation next year.. Will not be back ever... GOOD LUCK
Stayed 6 nights in Jun 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools and rooms are nice!
Stayed 5 nights in Jun 2025

2/10 Terrible

Mabely

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the property
Stayed 3 nights in Apr 2025

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio y comodidades en general. El servicio de enfermeria si es muy pobre y no garantiza el bienestar de Los huespedes.
Stayed 6 nights in Jun 2025

10/10 Excellent

Melissa

Stayed 3 nights in Jun 2025

8/10 Good

Valerie

Stayed 5 nights in Jun 2025

6/10 Okay

Felix

6/10 Okay

Felix

Traveled with family and small children
Normal
Stayed 6 nights in Jun 2025

6/10 Okay

Adam

Stayed 7 nights in Jun 2025

6/10 Okay

Shamaria

We’ve stayed at many resorts, and while this one wasn’t terrible, it also wasn’t great—it just wasn’t for us. This review isn’t meant to discourage anyone, but rather to offer an honest take so others can decide for themselves. That said, one thing I can’t stress enough: the staff here are some of the hardest working people I’ve ever encountered. Their dedication and kindness really helped carry the experience. The food was your typical resort fare—not bad, not amazing—but there were several options. Room service is available 24/7, but the menu was limited and just okay. Our go-to spots were the steakhouse and the sports bar. A few downsides: our in-room water was never refilled during our four-day stay. We had to repeatedly ask for more, which got old quickly. We also didn’t feel the Star Class upgrade was worth it—the main “perk” was access to top-shelf liquor, which you’re better off grabbing at duty-free on your way in. Trust me, bring your own bottled water too—you’ll thank me later. The drinks were very weak and watered down. If you’re traveling with kids, there’s a lot for them to do. We stayed on the family side in a swim-out suite, and I definitely recommend requesting a dehumidifier at check-in—it’ll come in handy. The beach was gorgeous and there was plenty of seating. However, check-in was a bit chaotic. We waited nearly an hour before getting into our room. We also never received the coupon booklet I’ve seen others mention, and the Expedia bracelet we got wa
Stayed 4 nights in Jun 2025

8/10 Good

Amanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our first visit to Cancun and loved it! The only complaint was the beach area. We went out to the beach after breakfast one morning to spend the day, and there were dirty dishes you could tell were from the night prior on almost all the Planet Hollywood chairs, along with sand all over them. None of them had been cleaned. We went right back up to the pool area to spend the day. No other guests were down there. This was about 8 a.m.
Stayed 6 nights in May 2025

8/10 Good

Brooke

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We just got back from planet Hollywood and we had the best stay!! The grounds were beautiful with a white sand beach. Our room was clean and nice and cool(almost cold) and didn't have any issues with dampness. The food was great but the main positive of this resort was the staff. They were all absolutely amazing!! Friendly, attentive and engaged!! We would definitely consider returning to this resort in the future!!
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose Rodriguez, Lancaster

Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Stayed 6 nights in May 2025

8/10 Good

Joshua Raye

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great family resort with lots of activities. Food was good just about everywhere. The only downsides we had were: -making reservations for dinner was tough, and when we did eat at the restaurants they were not full -beautiful room with lots of issues (broken shower knob, broken shower heads, clogged shower drain, broken coffee maker, broken toilet, leaking and loose faucets. The good news is the staff fixed everything quickly.
Stayed 6 nights in May 2025

4/10 Poor

Nayeli

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima calidad de las bebidas y comida, pocos restaurantes y complicado acceder por los horarios a los restaurantes, sucias todas las áreas, poco personal
Stayed 4 nights in May 2025

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to go. I love the hotel that was great.
Stayed 3 nights in May 2025

10/10 Excellent

vania

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El servicio del hotel está genial. Bartenders meseros,lobby.
Stayed 3 nights in May 2025

6/10 Okay

Tommy

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
I recently stayed at Planet Hollywood Resort and had a mixed experience. The resort itself is clean and visually appealing, but there were a few letdowns. The food was underwhelming overall—lacking in flavor and variety. Some staff members were fantastic and really went above and beyond, while others seemed disinterested or unmotivated. I was also surprised by the limited range of activities available, which made the days feel a bit repetitive. It’s a decent place to relax, but I expected more from a resort with such a big name.
Stayed 4 nights in May 2025

8/10 Good

Yassin Mohamed

Stayed 5 nights in May 2025