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Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

4.0 star property
4-star beachfront property near Mujeres Beach

Choose dates to view prices

Photo gallery for Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Bar (on property)
Property video
View from room
Private beach, white sand, beach umbrellas, beach massages
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi

Explore the area

View in a map
Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028

Room options

View all photos for STAR Class Producers Three Bedroom Suite

View from room

STAR Class Producers Three Bedroom Suite

  • Garden view
  • 4187 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Directors Suite Two Bedroom

Premium bedding, down comforters, minibar, in-room safe

STAR Class Directors Suite Two Bedroom

  • Garden view
  • 1808 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Producers Two Bedroom Suite Swim Out

Terrace/patio

STAR Class Producers Two Bedroom Suite Swim Out

  • 3606 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Directors Suite Two Bedroom

Premium bedding, down comforters, minibar, in-room safe

Directors Suite Two Bedroom

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1808 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Entourage Suite

Premium bedding, down comforters, minibar, in-room safe

STAR Class Entourage Suite

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Junior Suite Ocean View

STAR Class Junior Suite Ocean View | View from room

STAR Class Junior Suite Ocean View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Junior Suite

Premium bedding, down comforters, minibar, in-room safe

STAR Class Junior Suite

8.6 out of 10
Excellent
(12 reviews)
  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Directors Suite One Bedroom

Premium bedding, down comforters, minibar, in-room safe

STAR Class Directors Suite One Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Junior Suite Swim Out

Premium bedding, down comforters, minibar, in-room safe

Junior Suite Swim Out

9.0 out of 10
Wonderful
(25 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Directors Suite One Bedroom Swim Out

Terrace/patio

STAR Class Directors Suite One Bedroom Swim Out

  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

8.0 out of 10
Very good
(71 reviews)
  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Directors Suite One Bedroom

Premium bedding, down comforters, minibar, in-room safe

Directors Suite One Bedroom

7.8 out of 10
Good
(8 reviews)
  • Garden view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Entourage Suite

Premium bedding, down comforters, minibar, in-room safe

Entourage Suite

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for STAR Class Junior Suite Swim Out

Premium bedding, down comforters, minibar, in-room safe

STAR Class Junior Suite Swim Out

7.0 out of 10
Good
(11 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Producers Two Bedrooms Suite

View from room

STAR Class Producers Two Bedrooms Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 3606 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | View from room

Junior Suite Ocean View

8.0 out of 10
Very good
(14 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Costa Mujeres

Beachfront retreat .A stay at this Costa Mujeres Resort Strip property places you within 3 miles (5 km) of Playa Mujeres Golf Club and 6 miles (10 km) of Mujeres Beach. Punta Sam Ferry Terminal and Punta Sam Beach are also within 6 miles (10 km).

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Grand Caribe - ‬8 min walk
  • ‪Kulinarium Riu Latino - ‬3 min drive
  • ‪The Shores Restaurant - ‬1 min walk
  • ‪Gusto Italian Trattoria - ‬1 min walk

About this property

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

4-star beachfront property near Mujeres Beach
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club.

This 4-star Costa Mujeres property is smoke free.

  • 648 guestrooms or units
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort offers 648 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages.

Similar properties

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Hotel Riu Palace Costa Mujeres - All Inclusive
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  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.4 out of 5, Excellent, 1,365 reviews
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Property amenities

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Pilates classes
  • Playground
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 5 2026 to June 15 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Planet Hollywood Beach Resort Cancun - All Inclusive Hotel
Planet Hollywood Beach Resort Cancun
Planet Hollywood Beach Resort Cancun All Inclusive

Frequently asked questions

How close is Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort to the airport?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort is 21 mi (41-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort on Jun 14, 2026 start from $379, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort.

How close is Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort offer free breakfast?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

No, there is no casino at this property, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are nearby.

What time is check-in at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Free parking is not available at this property.

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have a pool?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort features 4 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.The property will be renovating one of the pools from May 5 2026 to June 15 2026 (completion date subject to change).

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have a restaurant?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort is home to So Cal Gourmet Emporium, which features international cuisine.

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have a spa?

This property has a spa, which features mani/pedis, facials, and beach massages.

How close is Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort to downtown Costa Mujeres?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort is 0.1 mi away from Costa Mujeres.

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 480 out of 1015 reviews
Rating 8 - Good. 217 out of 1015 reviews
Rating 6 - Okay. 148 out of 1015 reviews
Rating 4 - Poor. 75 out of 1015 reviews
Rating 2 - Terrible. 95 out of 1015 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sean

Liked: Cleanliness
Ideal for families
Stayed 12 nights in Mar 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed this resort. Our suite was nice and because it was family friendly my son also enjoyed this place.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

jeffery

Liked: Cleanliness, amenities, property conditions & facilities
Amenities, layout , my Expedia staff where awesome!!
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view, clean room. Family friendly
Stayed 1 night in Mar 2026
Verified

8/10 Good

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Clean rooms Many food options
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

John T

Good food.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Samantha Bernice

We just returned from a weeks’ long stay at Planet Hollywood and we loved every minute of it.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
They stay was amazing the staff super friendly and commanding Dana and David was super helpful, nice, friendly, and fast with everything we ask for they made our stay comfortable and easy.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ana Cristina Gamez

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, we enjoyed a lot our vacations. The food, the services, the people but especially the Expedia ambassadors were amazing.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, property conditions & facilities
We had the best family Vacation! Everything and everyone exceeded our expectations. We will be back!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
All the above as well as great service and friendly staff.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Had fun
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lindsay

Liked: Amenities
Incredible service
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

TaShike LaShawn

Liked: Cleanliness, amenities, property conditions & facilities
Most of the staff was very courteous. Our rooms were really nice. There a few hiccups but mostly rectified immediately
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Dana and David from Expedia were amazing. They were so responsive and they checked on us every day during our stay. They were so helpful! They booked all our dinner reservations and they helped secure late checkout for us at no extra cost. We will definitely be going here again!
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Patricia L

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, very clean resort. Beach is well maintained and beautiful. Food was great and lots of great drink options. There is difficulty booking on the resort app but if you have Expedia concierge they will do the hard work for you. It was a great trip!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
A Good family Resort !
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole family had an amazing time. Our Expedia reps at the hotel made a WhatsApp chat which was extremely convenient. They made dinner reservations for us with the ease of sending a text message and when we had no hot water in our room it was fixed within 30min of letting them know.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Melvin

Liked: Amenities
Disliked: Cleanliness
The service was great. Room could have been cleaner. Amenities was awesome. Loved the swim out. The beach was amazing.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Vishal Ashvinkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, maintained good hygiene, close to ocean, lots of activity for all ages( dancing, beach volleyball, daily shows, games), delicious food and excellent hospitality by Expedia staff (Dana and David). Both helped us a lot everyday, ensuring we are doing good, provide excellent support during our stay. Thank you so much.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Zackary

Liked: Cleanliness
Clean, staff was awesome, but did seem understaffed.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Liked the movie theatre and food.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Amy Lee

Liked: Amenities
Check in was smooth and easy, the room was very nice, staff were so nice. David our expedia ambassador was so helpful and made sure everything was perfect and so special for our stay.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms. Staff was amazing. Dana and David were very attentive and friendly taking care of our needs. Food was delicious.
Stayed 4 nights in Jan 2026

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