Dreams Jade Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront resort near Puerto Morelos Beach

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Photo gallery for Dreams Jade Resort & Spa - All Inclusive

Exterior
Preferred Club Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace
Outdoor wedding area
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
7 restaurants, breakfast served

Reviews

8.4

Very good

Popular amenities

  • Spa
  • Pet friendly
    Pet friendlyPet friendly
  • Bar
    BarBar
  • On private beach
    On private beachOn private beach
  • Pool
    PoolPool
  • Hot Tub
    Hot TubHot Tub

Explore the area

Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580
  • Popular LocationPuerto Morelos Town Square6 min drive
  • Popular LocationOjo de Agua Beach6 min drive
  • Popular LocationPuerto Morelos Beach11 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Similar properties

About the neighborhood

Puerto Morelos

Beachfront retreat .Stay at this Puerto Morelos resort and you'll be within half a mile (1 km) of Arrecife de Puerto Morelos National Park and 2 miles (3 km) of Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 miles (3 km).

What's nearby

  • Puerto Morelos Town Square - 6 min drive
  • Ojo de Agua Beach - 6 min drive
  • Sanctuary of Hope and Time Capsule - 10 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 10 min drive
  • Puerto Morelos Beach - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile de France - ‬11 min walk
  • ‪Trattoria D'Gulio - ‬10 min walk
  • ‪Zan-Za Bar - ‬11 min walk
  • ‪La Alhambra - ‬8 min walk
  • ‪Carnival - ‬2 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

4.5-star beachfront resort near Puerto Morelos Beach
Dreams Jade Resort & Spa - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Dreams Jade Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. Public spaces have free WiFi. This Art Deco resort also offers a children's pool, outdoor tennis courts, and a spa tub.

This 4.5-star Puerto Morelos resort is smoke free.

  • 550 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Outdoor space

  • Balcony/patio

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Frequently asked questions

How close is Dreams Jade Resort & Spa - All Inclusive to the airport?

Dreams Jade Resort & Spa - All Inclusive is 18.1 mi (29-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Jade Resort & Spa - All Inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Dreams Jade Resort & Spa - All Inclusive on Aug 25, 2024 start from $305.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Jade Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Dreams Jade Resort & Spa - All Inclusive.

How close is Dreams Jade Resort & Spa - All Inclusive to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Dreams Jade Resort & Spa - All Inclusive offer free breakfast?

Yes, Dreams Jade Resort & Spa - All Inclusive offers free breakfast.

Is there a casino at Dreams Jade Resort & Spa - All Inclusive?

No, there is no casino at this resort.

What time is check-in at Dreams Jade Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Dreams Jade Resort & Spa - All Inclusive?

Free parking is not available at this resort.

Does Dreams Jade Resort & Spa - All Inclusive have a pool?

Dreams Jade Resort & Spa - All Inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Dreams Jade Resort & Spa - All Inclusive have a restaurant?

There are 7 onsite restaurants, offering options like a beachfront location and ocean views.

Does Dreams Jade Resort & Spa - All Inclusive have a spa?

This resort has a spa, which features body treatments, mani/pedis, and facials.

How close is Dreams Jade Resort & Spa - All Inclusive to downtown Puerto Morelos?

Dreams Jade Resort & Spa - All Inclusive is 1.7 mi away from Puerto Morelos.

Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 562 out of 1094 reviews" "
Rating 8 - Good. 275 out of 1094 reviews" "
Rating 6 - Okay. 139 out of 1094 reviews" "
Rating 4 - Poor. 70 out of 1094 reviews" "
Rating 2 - Terrible. 48 out of 1094 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, I will definitely come back
Stayed 4 nights in May 2024

10/10 Excellent

Jeffery, Berkley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Now Jade has for years been my go-to vacation spot in Mexico. The staff is always wonderful, the food is awesome, and the resort itself is perfect.
Stayed 6 nights in Apr 2024

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 4 nights in Apr 2024

10/10 Excellent

Katherine Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Sydney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family had a great week here, the staff were all amazing and the facilities very clean.
Stayed 7 nights in Apr 2024

10/10 Excellent

Patricia, Olean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent staff, high standards were certainly evident in all areas of Dreams Jade. At check-in, we were greeted with a refreshing towel, glass of champagne, and immediate service to check us in & orient us to areas of the resort. Our Junior Suite was comfortable with a lovely view, good AC, easy walking distance to the pool area, beach, bars & eating options. Excellent availability for dining at the a la carte restaurants, with good food and attentive and professional staff. Buffet dining was excellent as well. Plentiful activities, enjoyable entertainment throughout our week. There were a number of weddings on the grounds during our stay, beautifully done and unlike other resorts, did not inconvenience other guests. We have traveled to the Caribbean many times & feel that this resort provided one of our favorite stays. The entire staff... front desk, waiters, concierge, performers, and management seem to have gotten everything right. I know we will be happy to return to Dreams Jade.
Stayed 7 nights in Apr 2024

10/10 Excellent

Anne, Tampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining options and beautiful property
Stayed 4 nights in Mar 2024

8/10 Good

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved the resort… good rooms, great activities, pool was good, food was okay some places werent good
Stayed 6 nights in Apr 2024

10/10 Excellent

victoria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! A couple travelling with a 1 year old. It was kid friendly with a balance for us to enjoy too. Weather was great. The beach has lots of seaweed but it was cleaned often. Our room was nice and clean! The staff were amazing especially Oscar at the lobby bar. He gave impeccable service and he will always be remembered.
Stayed 7 nights in Apr 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment team was amazing and so accommodating! They were always looking for ways to make sure we had the best time!
Stayed 5 nights in Apr 2024

10/10 Excellent

Jennifer A, Prosper

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time for spring break for my high schoolers and myself.
Stayed 5 nights in Mar 2024

8/10 Good

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very friendly. Other than the cleaning lady who took cash from our bedside table 😬. Use the safe people. Would have liked to see more authentic Mexican food, shows etc. Seemed to cater mostly to Americans. The timeshare presentation was annoying but I guess I could have pushed harder to decline it. Loved the beach volleyball and personable staff, servers. I felt safe the whole time and the facility options were wonderful. Pools were all fantastic and clean.
Stayed 6 nights in Apr 2024

10/10 Excellent

Roodeline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I didn't like the fact i requested a room with double beds and at check-in i had a king instead. But, overall i enjoyed my stay and will be definitely coming back.
Stayed 5 nights in Apr 2024

4/10 Poor

Tymeka Tyeia

Stayed 3 nights in Mar 2024

10/10 Excellent

Charles Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Apr 2024

10/10 Excellent

Brian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2024

10/10 Excellent

Nupsie-flore Danaly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was super friendly and helpful! They welcome you as family coming home and it truly feels that way. I tried every bar and the drinks were not good but the food, especially the buffet restaurant was amazing!
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

tom

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Nice place, but like many all-inclusive resorts, the food is so over cooked. Paid an extra $40 for the Asian restaurant and was awful and seriously over cooked
Stayed 3 nights in Apr 2024

6/10 Okay

Olga

Stayed 6 nights in Apr 2024

10/10 Excellent

Michael, OKC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Food was good. Pools and beach were nice. Entertainment could be better. All in all a great experience.
Stayed 4 nights in Apr 2024

10/10 Excellent

Carlos Alberto Ordaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff very friendly & helpful. The dinner options was amazing. Perfect getaway. The rooms were very clean. I highly recommend this property!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall. Staff was amazing. Beach area is just OK nothing great about it . One downside is the overly aggressive membership sales team. Membership sales will convince you to hear them out for free stuff. Not worth the time spent . Enjoy your vacation and politely say you already belong to it. Or else you will spend half a day listening and trying to be convinced to sign. Draining and not worth the money. Expedia has better rates.
Stayed 4 nights in Mar 2024