Within a 10-minute walk of the property, you'll find Riviera Maya Golf Club and Aktun Chen. Akumal Beach and Xcacel Beach are also within 2 miles (3 km).
All-inclusive
This smoke-free property features a private beach, a golf course, and a full-service spa. Enjoy a day at the beach snorkeling, or relax with beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and waterslide.
Bahia Principe Grand Tulum - All Inclusive ratings based on 23 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Bahia Principe Grand Tulum - All Inclusive
Everyone (10)Couples (4)Family (8)
1 out of 5
Terrible resort!! I will never stay there again! Workers were rude. Room smelled like water damage, no wash clothes in the room for 4 days, had to wash with hand towels. Food was terrible, food was always cold as ice. Animals running around all through the restaurant jumping on tables. How do you charge for top shelf alcohol at an all inclusive resort? They charge for modelos and Coronas too!! Smh SAD! The lights went out in the room for no reason one night. We had to take the Covid test, they schedule 50 people with 8am appt, not one worker showed up until 9:15am, top it off, total chaos, the building power went out smh, out for 2 hours smh. Called bell hop to come get our bags to check out 3xs, they never came for 30 minutes. We will never ever go back to Grand Bahia Principe ever!!! TRASH!!
Posted by Charles on Apr 6, 2022
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Comment from Hotel Management
Apr 6, 2022
by Online Reputation
Dear Guest:
First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It is a pity that we have not exceeded your expectations. We hope to have the opportunity to change your perception in the future.
Our best wishes,
Irma Ramos
Bahia Principe Grand Tulum
5 out of 5
Posted by Martha on Mar 24, 2022
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5 out of 5
Everything was great! The staff were amazing and the resort was beautiful!
Posted by Ryan on Mar 4, 2022
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Comment from Hotel Management
Mar 5, 2022
by Online Reputation
Dear Guest,
We are happy to read that you had a good vacation with us enjoying all our services.
Kind regards !!!
Irma Ramos
Bahia Principe Grand Tulum
5 out of 5
All staff was so kind and efficient. Lots of fun activities at the main pool! Overall, it was perfect and we would like to return and stay at another division of the hotel!
Posted by Alyssa on Feb 13, 2022
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Comment from Hotel Management
Feb 14, 2022
by Online Reputation
Dear guest,
We are glad to know that you have spent a nice vacation in our hotel, we thank you for choosing us and for sharing your words and observations through this important medium.
Best regards!
Irma Ramos
Bahia Principe Grand Tulum.
5 out of 5
Loved my stay here. The food was really good, the service was excellent, the rooms were clean, and my suite had a great ocean view. My only two drawbacks were the rocky beach and a sub par experience at the Nikkei Mashua restaurant in Coba. Outside of those two I really enjoyed the resort and would highly recommend.
Posted by Akil on Nov 23, 2021
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Comment from Hotel Management
Nov 25, 2021
by Online Reputation
Dear Guest:
On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Bahia Principe Grand Tulum
It is rewarding for us to know that you spent a wonderful holiday in the resort, as well as for targeting the points we can improve. All your observations are well received and we will do our best to reinforce the areas mentioned.
Thank you once again for your choice and we are looking forward to your next visit in order to repeat this very nice experience!
Best regards,
Irma Ramos
Bahia Principe Grand Tulum
5 out of 5
The hotel was very clean. Staff was super attentive to making sure we were having. Great time. Great follow up. Thought there could be more entertainment throughout the day. Activities seemed to repeat every other day. Food options were ggreatcouldbonly book a la carte dinners 3 times if you booked 7 nights.
Posted by Joyce on Oct 10, 2021
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Comment from Hotel Management
Oct 11, 2021
by Online Reputation
Dear guest,
It was a great honor to host you during your visit to Bahia Principe Hotels & Resort Riviera Maya, thank you so much for taking the time to share your personal perceptions!
The feedback of our guests are very valuable for our work team as they give us the tools to detect the areas to improve, your observations have been shared with our management team in order to correct these situations.
We hope to welcome you again in the near future.
Kind regards!
Irma Ramos
Bahia Principe Grand Tulum.
3 out of 5
Cannot really access the ocean from this property. Sea Turtles are being protected and there is a thick brown seaweed all across the sand that is odorous.
The staff at this facility are less than helpful or friendly.
Posted by a verified traveler on Aug 2, 2021
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Comment from Hotel Management
Aug 21, 2021
by Online Reputation
Dear Guest:
First of all thank you for visiting our hotel and for sharing your point of view.
Regarding the situation described, we are sorry that we have not exceeded your expectations, accept our sincere apologies that certainly does not reflect the commitment and the quality that we have exhibited for many years.
We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services.
Sending you our best regards,
Irma Ramos
Bahia Principe Grand Tulum
5 out of 5
We loved everything at the resort! I travel with one friend and her 7 year old daughter. The room was great, a big king bed and a couch bed, all comfortable. it wasn't far from the main pools, restaurants, etc. There were trolleys to take us around if needed. The restaurants were great; the main buffet had so many options, for all meals; the pool side food places were convenient and had great options; from the specialty restaurants we went to two, Tequila which had great Mexican food and La Gran Tortuga, where i had a great steak dish. there were a lot of bars, so many options of drinks and of course, great tequila. The staff was great, so friendly and helpful; Victor at the gym (which was great, so many machines/options) was very helpful getting me spots to workout daily; Angel with entertainment was always making sure we had fun! The biggest highlight were the options for family and kids! they had shows, activities, kids/teen club, plus 2 pool areas for them. I highly recommend this resort for families; but also great for people who want to relax and have fun. My only complaint was the beaches! we couldn't go to swimming due to a seaweed issue, that we weren't told about. Not only that, but the seaweed didn't smell well and we could often smell it in the resort. I wish we were told about it before going.
Posted by a verified traveler on Jun 7, 2021
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Comment from Hotel Management
Jun 9, 2021
by Bahia Principe
Dear Guest, We would like to express our gratitude for choosing our hotel for your vacations. We thank you for your evaluation and we hope that you spent a wonderful holiday in the resort. If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. Kind Regards,
5 out of 5
Salimos encantadas del hotel!!
Disfrutamos de cada espacio, el servicio de los bufetes fueron muy buenos, los del entretenimiento mantenían felices a todos, cada rincón del hotel es único y mágico!
Variedad de comidas, bebidas, shows, piscinas y hasta bailes!
Posted by a verified traveler on May 15, 2021
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Comment from Hotel Management
May 18, 2021
by Bahia Principe
Dear Guest, Thank you for your comments. It is a pleasure to know that you enjoyed our services. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel. Sending you our warmest regards,
5 out of 5
Great place to go with your family a lot of different activities that kept the kids and adults entertained very friendly staff.
Posted by Iwona, from Illinois on Dec 10, 2020
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Comment from Hotel Management
Dec 14, 2020
by Online reputation
Dear Guest:
Thank you for choosing our facility as your holiday destination.We are happy to know that you completely enjoyed your holidays at the resort.It was honor for our entire team to be at your service again making your holiday enjoyable.
Best regards,
Lucero Alvarado
Bahia Principe Grand Tulum
About the Bahia Principe Grand Tulum - All Inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included.
Food and beverages
Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Limited gourmet or à la carte dining
Activities and facilities/equipment Water activities
Kayaking
Snorkeling
Surfing/body boarding
Windsurfing
Land activities
Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball
Lessons/classes/games
Aerobics
Dancing
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Access to offsite nightclubs
Onsite live performances
Theme parties
Not included
Motorized water sports
Scuba-diving certification
Scuba-diving excursions
Scuba-diving lessons
Snorkeling excursions
Premium/non-domestic alcoholic beverages
Childcare
Spa/beauty facilities and services
Offsite tours
Kayaking included
Access to onsite nightclubs included
Access to offsite nightclubs included
Surfing/bodyboarding included
Windsurfing included
Taxes included
Buffet-style meals included
A la carte dining included
A la carte or gourmet dining is limited
Premium/imported alcoholic beverages not included
Fitness facilities included
Tennis included
Volleyball included
Childcare not included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
Bicycling included
Spa/beauty facilities and services not included
Offsite tours not included
Scuba diving lessons not included
Aerobics classes/lessons included
Dancing classes/lessons included
Onsite entertainment and activities included
Gratuities included
Local non-alcoholic beverages and soft drinks included
Minibar beverages - restrictions apply
Tennis lessons included
Onsite live performances included
Theme parties included
Snorkeling included
Property Features
Bahia Principe Grand Tulum - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Summer fun is a breeze at Bahia Principe Grand Tulum - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is available daily. There are 7 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free. This 4-star Akumal property is smoke free.
978 guestrooms or units
3 levels
7 dining venues
5 bars or lounges
Buffet breakfast (free)
Nightclub
Kid's club (free)
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Charging station for electric cars
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Library
Terrace
Garden
BBQ grill(s)
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
No smoking on site
Water dispenser
Bar on the beach
Bar by the pool
Swim-up bar
Family Friendly Amenities
Family property
On private beach
Number of outdoor pools - 3
Children's pool
Waterslide
Free WiFi
Outdoor tennis courts - 5
Children's club (free)
Laundry facilities
Arcade/game room
Playground on site
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Bahia Principe Grand Tulum - All Inclusive offers 978 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Private balcony
Separate bedroom
Jetted tub
In-room dining
LCD television
Satellite channels
Coffee maker
Shower and tub combination
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ceiling fan
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gran Tortuga - This fine-dining restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Tequila - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Don Pablo - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Thali - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Room service is available.
Nearby Activities
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 5 outdoor tennis courts, and a marina. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Bicycle on site
Ecotours on site
Free bicycles on site
Golf lessons on site
Golfing on site
Volleyball on site
Beach volleyball on site
Kayaking on site
Windsurfing on site
Parasailing on site
Yoga classes/instruction on site
Playground on site
Ecotours nearby
Fitness classes on site
Sailing on site
Basketball on site
Bicycle rentals on site
Scuba diving on site
Spa Services
SPA Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Number of treatment rooms 4
Outdoor treatment areas
Massages on beach
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Body scrubs
Sauna in spa
Spa tub in spa
Minimum age to access spa is 18
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Accessible bathroom
In-room accessibility
Well-lit path to entrance
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Gap period enforced between guest stays - 24 hours
Hotel Names
All Inclusive Bahia
All Inclusive Tulum
Bahia All Inclusive
Grand Bahia Principe Tulum All Inclusive All-inclusive property
Grand Bahia Principe Tulum All Inclusive Akumal
Principe Bahia
Principe Tulum
Tulum Bahia
Tulum Principe
Tulum Principe Bahia
Grand Bahia Principe Tulum Akumal
Bahia Principe Tulum Inclusiv
Grand Bahia Principe All Inclusive
Grand Bahia Principe
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
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Frequently Asked Questions
Bahia Principe Grand Tulum - All Inclusive is 2.1 mi away from Akumal.
Bahia Principe Grand Tulum - All Inclusive is home to Yucatan, which features international cuisine.
This property offers free self parking.
Bahia Principe Grand Tulum - All Inclusive is 35.9 mi (272-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.
Bahia Principe Grand Tulum - All Inclusive features 3 outdoor pools and a children's pool.
This property is on a private beach. Don't forget your sunscreen!
Pamper yourself with a day at SPA Bahia Principe, where you can enjoy massages, mani/pedis, and body wraps.
Bahia Principe Grand Tulum - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.
Check-in is from 3 PM - midnight.
Bahia Principe Grand Tulum - All Inclusive offers an airport shuttle.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
